26 to 50 of 72 ServiceNow Jobs in the Midlands

Stakeholders into effective solutions Technologies it’s useful to know include: Laravel, C#, Knockout.js Bonus points forexposure to IT service management tools such as ServiceNow and experience working within a fast-paced SME environment What you’ll get Salary: £50-60,000 for experienced A players Time off: 33 days ...

equivalent)* Experience of managing IT project delivery, including systems, software, or infrastructure projects* Proficiency with project management tools (eg MS Project, Jira, ServiceNow, Trello* Strong leadership and negotiation skills* Excellent verbal and written communication* Adaptable and resilient in fast-paced, changing environments* High-level of organisational and analytical skills**Location ...

equivalent) Experience of managing IT project delivery, including systems, software, or infrastructure projects Proficiency with project management tools (eg MS Project, Jira, ServiceNow, Trello) Strong leadership and negotiation skills Excellent verbal and written communication Adaptable and resilient in fast‐paced, changing environments High-level of organisational and analytical skills Location ...

hands-on automation using Terraform, Ansible, Jenkins, Docker, Kubernetes, and cloud platforms (Azure/AWS). You will also work with ITSM tools like ServiceNow and build deployment dashboards with Power BI. On-call support may be required. #J-18808-Ljbffr ...

Agile and DevOps expertise: A practical understanding of Agile frameworks and modern DevOps principles. Technical knowledge: such as C#/.NET, SQL, Azure DevOps, ServiceNow Operational focus: Strong problem-solving capabilities in fast-paced environments, paired with a drive to stay current with emerging industry practices. Discover your next step ...

solutions. Managing network changes through ITIL-aligned change management processes. Producing and maintaining technical documentation. Supporting manufacturing and operational technology environments. Working with ServiceNow, Jira and other project management tools. The role will be based at the Derby HQ, ideally 5 days per weekTravelling to sites across ...

customer satisfaction, reporting and service improvement planning Excellent verbal and written communication skills - you make complex things simple Proficiency in Zoho CRM, and ServiceNow (or similar tools) Strong time management and organisation skills to juggle multiple priorities Ability to pass BPSS and other clearances What You’ll Get Salary ...

detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you’ll get Salary: £55,000 - £65,000 for experienced A players. Time off: 33 days ...

security & network incidents, coordinating teleconferences and liaising with designers and wider teams to troubleshoot, fault-find and drive resolution.Desirable Skills/Experience• Exposure to ServiceNow reporting and dashboarding.• Experience of Fortinet Firewalls and NetScout.• Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within ...

technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide proactive management and incident response across infrastructure, cloud and modern … defined runbooks and tooling. Use monitoring, event management and CMDB data to support effective triage and resolution activities. Maintain accurate and timely updates within ServiceNow, ensuring tickets, changes and configuration items are correctly recorded. Participate fully in shift handovers, ensuring continuity of service awareness and in-flight actions. Identify recurring ...

commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a Senior ServiceNow Developer and be a part of something bigger—where your unique skills and passions can make a real difference. Together, we are superpowered. National Grid … hiring a Senior ServiceNow Developer on a permanent basis. This position is based in Warwick. This role operates under a hybrid working model. Hybrid work expectations are subject to business needs and company policy. About the role As Senior ServiceNow Developer, you'll be responsible for designing, building, and stabilizing ...

request fulfilment and operational automation. Diagnose and resolve failed automations, integration issues, and workflow errors impacting business or operational services. Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams, and other connected platforms. Plan, schedule, and control lifecycle activities including patching, upgrades … automation experience. Experience automating and integrating with Active Directory, Exchange Online, Azure AD/Entra ID, and related Microsoft technologies. Experience integrating SCORCH with ServiceNow, including ITSM workflows, automated ticket creation, request fulfilment, REST APIs, and OAuth-based integrations. Knowledge of Microsoft SCOM integration, alert processing, event management workflows ...

request fulfilment and operational automation. Diagnose and resolve failed automations, integration issues, and workflow errors impacting business or operational services. Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams, and other connected platforms. Plan, schedule, and control lifecycle activities including patching, upgrades … automation experience. Experience automating and integrating with Active Directory, Exchange Online, Azure AD/Entra ID, and related Microsoft technologies. Experience integrating SCORCH with ServiceNow, including ITSM workflows, automated ticket creation, request fulfilment, REST APIs, and OAuth-based integrations. Knowledge of Microsoft SCOM integration, alert processing, event management workflows ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. AI Skills Accenture expects all of its people to utilise AI effectively in their day‐to‐day work. ...

ServiceNow Business Process Consultant - HRSD Hybrid - London, Manchester, Birmingham or Glasgow Salt are actively looking for a ServiceNow Business Process Consultant/ServiceNow Business Analyst to join our leading client and become involved in some of the most exciting ServiceNow projects to date. We're looking for ServiceNow Business Process … Consultant/ServiceNow Business Analyst with HRSD experience to work closely with business stakeholders, customer representatives and delivery teams to capture requirements, support the delivery and map processes to support the delivery of ServiceNow HRSD. *Rates depend on experience and client requirements #J-18808-Ljbffr ...

technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of ge click apply for full job details ...

enabled operations across customer environments. You will work in a governed ITIL-based environment, maintaining SCORCH environments, developing runbooks, and integrating with ServiceNow and AD/AAD while collaborating with stakeholders. This role offers UK remote flexibility with national mobility. #J-18808-Ljbffr ...

familiar with: Public Key Infrastructure and certificate lifecycle management. Cloud identity security and Cloud Infrastructure Entitlement Management. Identity threat protection and identity analytics capabilities. ServiceNow integration and enterprise workflow automation. Hybrid IT and Operational Technology identity environments. Identity discovery and assessment reports. Identity architecture designs and governance documentation. IGA workflows ...

Description Summary and purpose of the job: Wavenet are looking for a proactive and detail-oriented ServiceNowSystem Administrator to manage and maintain our ServiceNow platform. As a key member of the ServiceNow team, you'll ensure the stability, usability, and ongoing enhancement of the platform to support business operations … working in a hands-on capacity across platform configuration, maintenance, user support, and continuous improvement initiatives. You'll work closely with the Platform Owner, ServiceNow Developers, process owners, and stakeholders to deliver a secure, efficient, and user-friendly ServiceNow experience. Key Responsibilities include: Administer and maintain the ServiceNow platform, including ...

reduced Mean Time To Recover (MTTR). Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyse service metrics and trends to identify opportunities for continuous improvement. Embed incident learnings into automation workflows … Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional ...

such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention … Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional ...

customer issues. The role requires strong leadership, exceptional communication, and the ability to drive continuous improvement across processes and team capability. Salesforce/ServiceNow experience is advantageous. #J-18808-Ljbffr ...

focused on supporting and administering MRI Concept/Evolution across UK&I facilities management contracts. In summary, the role involves: Supporting users and resolving ServiceNow incidents and requests related to the CAFM system. Investigating and fixing system issues affecting operational teams, contract teams and site engineers. Maintaining CAFM configuration, including ...

Opportunity: In this role, you will lead the design, governance, and architectural evolution of an enterprise-grade ServiceNow ecosystem. Operating at the intersection of core ITSM Pro and next-generation AI, you will transform enterprise service delivery by embedding Now Assist, Agentic AI, and automated digital workflows across complex, multi … conversational workflows to drive autonomous resolution, intelligent routing, and seamless employee experiences. Platform Architecture & Governance: Lead the technical strategy, scalability, and lifecycle governance for ServiceNow ITSM Pro, establishing high-performance standards, upgrade roadmaps, and platform guardrails. Service Experience Modernization: Design intuitive, modern portals and workspace interfaces using Employee Center, Service ...

support to mid-market clients across both public and private sectors.The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service—engineered for speed, consistency, and technical excellence through systemised quality control and accessible … group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service ...