ServiceNow Production Support Manager
- Hiring Organisation
- Deutsche Bank
- Location
- City and Borough of Birmingham, United Kingdom
- Employment Type
- Full Time
largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Overview You will join Deutsche Bank as a ServiceNow Production Support Manager, working with a collaborative and global PlatformNow team to support a mission-critical ServiceNow platform used across the organisation. In this role … days’ volunteering leave per year Your key responsibilities Coordinate and support internal and vendor teams to ensure consistent, reliable production support for the ServiceNow platform Oversee incident, problem, and request management processes to support service quality and timely resolution Monitor service performance and share insights on service levels, response times ...