1 to 11 of 11 Support Analyst Jobs in the Midlands

NetSuite support Analyst with demonstrable experience supporting business process and change improvements is sought by a market leading automotive investment organisation based in Birmingham. With a 30 year pedigree of utilizing international trade relationships to help their clients thrive in new marketplaces this company are looking for a … NetSuite Support Analyst to take charge of functionality and integration efficiencies within their newly centralised parts and service division. This role would suit an ERP specialist ideally with experience working in the automotive, service, manufacturing, warehousing or e-commerce sector who offers either consultancy or end user ERP … is looking for an opportunity to progress quickly into a lead position as the company expands their global automotive presence. In return this NetSuite Support Analyst can expect an autonomous, dynamic working environment with extensive growth opportunities in a company that places employee engagement as the cornerstone of more »

1st Line Support Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line Support Analyst at a prestigious brand. Working Hours: Monday to Thursday … The Role: As a 1st Line Support Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. … Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the more »

Digital Support Analyst - Staffordshire - Hybrid Role - £28K, As the Digital Support Analyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »

Digital Support Analyst - Staffordshire - Hybrid Role - £28K, As the Digital Support Analyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role.. Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »

SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »

Pertemps are looking for a dynamicSales Support Analyst to join our successful client based in Swadlincote on a full time permanent basis to support the Sales team. The Sales Support Analyst will be responsible for gathering, analysing, and interpreting data to support the organisation. more »

PMO Support Analyst Derbyshire (Hybrid) Permanent to £30,000 (DOE) PMO Support Analyst needed for a permanent career opportunity located north of Derby (A38 Corridor). Hybrid working - with the option to work 1 day/week remotely from home. Must have proven experience of working more »

we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications … to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications Support Analyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day … to day system management and user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders more »

we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications … to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications Support Analyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day … to day system management and user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders more »

Global Organisation and become part of a highly regarded IT team. In the role you will be a focal point of contact for technical support needs. You will have experience working within an IT Service support environment providing 1st line IT Support and have good exposure to … are rare and this Global market leader offers great career progression and training. It is essential that you: Have experience working within an IT Support environment Have a passion for delivering a great service and thrive in supporting people and technology Our client regularly promotes their team members into more »

be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »