26 to 50 of 71 Support Engineer Jobs in the Midlands

Systems Support Engineer - £30,000 + Uncapped Bonus | Northampton | Permanent Are you a tech-savvy problem solver with a passion for supporting users and systems? Ready to take the next step in your IT career with a dynamic and growing business? We're looking for a Systems Support Engineer to join a forward-thinking technical team … in Northampton . In this role, you'll provide essential day-to-day support across Microsoft 365, Azure AD, Exchange Online, and Zoho CRM - helping to keep the business running smoothly and efficiently. What You'll Be Doing: Deliver front-line support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with … looking for variety, responsibility, and the chance to grow within a talented tech team — we want to hear from you! Apply now to start your next chapter in IT support and systems engineering. More ❯

Trainee Support Engineer Birstall £25,000 - £30,000 + Monday to Friday + Full Training Provided + Progression Opportunities + Company Vehicle + Pension + Holiday Excellent opportunity to start your career within the printing industry working for a company that can provide you with full training on printer installation and other technical areas. This company will actively … leading print supplier to the imaging trade, working with Professional Photographers, and Photography Studios. The day-to-day responsibilities of this position will be a mix of Office based support work such as managing inbound queries and support calls, as well as going through training, and then progressing to undertake on-site installation of printing equipment. This is … a great chance to begin your career with a company that can build on your existing skills and interests. The Role Trainee Support Engineer Conducting a mix of Office Based duties as well as on-site install work. Full training on high level printers. Liaising with customers and handling support queries. The Person Graduates Encouraged to apply More ❯

Job Title: Unified Communications (UC) Support Engineer Location: Telford Salary: 26,000 per annum + Quarterly KPI Bonus Are you passionate about technology and customer service? Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving? We're looking for a motivated Unified Communications Support Engineer to join our support team in Telford. What You'll Be Doing Deliver high-quality technical support to business customers via phone, email, and remote tools Assist with the setup, configuration, and troubleshooting of business internet and hosted telephony systems Diagnose and resolve issues related to call quality, system configuration, registration failures, and hardware/software problems Provide guidance on standard procedures … and escalate more complex issues to senior engineers Proactively suggest improvements to support tools, documentation, and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar More ❯

Job Title: Unified Communications (UC) Support Engineer Location: Telford Salary: £26,000 per annum + Quarterly KPI Bonus Are you passionate about technology and customer service? Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving? We're looking for a motivated Unified Communications Support Engineer to join our support team in Telford. What You'll Be Doing Deliver high-quality technical support to business customers via phone, email, and remote tools Assist with the setup, configuration, and troubleshooting of business internet and hosted telephony systems Diagnose and resolve issues related to call quality, system configuration, registration failures, and hardware/software problems Provide guidance on standard procedures … and escalate more complex issues to senior engineers Proactively suggest improvements to support tools, documentation, and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar More ❯

Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows Server … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must have excellent communication skills as you … performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Any experience in Power BI and decent SQL will be highly advantageous but training will be provided if needed. Apart from a strong technical aptitude, personality, and motivation More ❯

PLC HMI Automation Support Engineer Midlands A Control Systems Company, whose Engineers support a wide range of manufacturers, factories, and maintenance teams, solving PLC control systems problems on site. Industrial automation is increasing across the UK, so these PLC Engineers are in demand- and we need to add to the team. We have a vacancy for an … extra Automation Support Engineer covering the Midlands Birmingham, Coventry, Leicester, Northampton, Kettering many customer sites around here, so all would be a good place to live and go to site from home. The PLC Systems Engineers go to site to help the maintenance engineers by fault finding using the PLC, using your ability to fault find using the … the PLC as a diagnostic tool to find the loose wire, the fogged over sensor, the reason why the machine stopped- and rectify it. You're probably a Maintenance Engineer you ve worked with one of the main PLC s (such as Siemens TIA Portal, S7, WinCC, or Allen Bradley, Omron, Mitsubishi for example). You don t need More ❯

PLC HMI Automation Support Engineer Midlands A Control Systems Company, whose Engineers support a wide range of manufacturers, factories, and maintenance teams, solving PLC control systems problems on site. Industrial automation is increasing across the UK, so these PLC Engineers are in demand- and we need to add to the team. We have a vacancy for an … extra Automation Support Engineer covering the Midlands-- Birmingham, Coventry, Leicester, Northampton, Kettering -- many customer sites around here, so all would be a good place to live and go to site from home. The PLC Systems Engineers go to site to help the maintenance engineers by fault finding using the PLC, using your ability to fault find using the … the PLC as a diagnostic tool to find the loose wire, the fogged over sensor, the reason why the machine stopped- and rectify it. You're probably a Maintenance Engineer – you’ve worked with one of the main PLC’s (such as Siemens TIA Portal, S7, WinCC, or Allen Bradley, Omron, Mitsubishi for example). You don’t need More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers … handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution … Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk More ❯

Network Engineer/IT Support Engineer Location: Fully onsite in Chesterfield (5 days/week) Contract: 3 months initially, part of a multi-year programme Our client, a leading technology company, is seeking an Entry-Level Network Engineer to join their team. This hands-on role supports the delivery of a world-class repair and build … laptops, desktops, switches, routers, and printers Install operating systems via SCCM, PXE, and USB Configure equipment using SSH, Telnet, and Putty Conduct BIOS and firmware updates across various manufacturers Support Active Directory and troubleshoot OS issues (Windows 7/8/10, Linux) Manage encryption technologies (BitLocker, McAfee Drive Encryption) Collaborate with internal departments and build strong relationships with More ❯

SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful … IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role. After this 6 month period, you'll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful … IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role. After this 6 month period, you'll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful … IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role. After this 6 month period, you ll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful … IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role. After this 6 month period, you’ll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first … point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical … help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support and repair - Mobile phone More ❯

to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first … point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical … help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support and repair - Mobile phone More ❯

2nd Line Support Engineer - M365 Coventry £30,000 - £36,000 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in … a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen … your skills, and further build a strong career path in the IT world. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days More ❯

IT Support Engineer - Leading Technology company! Offices based in South Yorkshire Up to £26,500 plus benefits Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing base of … on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure . You'll join a close-knit IT team where full training and mentoring will … be provided to help you grow and succeed in the role! Key Responsibilities Manage technical support queues from triage to resolution while meeting SLAs Diagnose, troubleshoot, and resolve system issues for end-users Act as liaison with third-party vendors and government systems to escalate and resolve operational issues Manage and maintain company endpoints, configurations, and application deployments Oversee More ❯

3rd Line WAN Network Support Engineer Start Date: ASAP Duration: 6 months (extensions expected) IR35: Inside Rate: £400-450/day (negotiable) Location: Solihull Clearance Required: SC or Eligible for SC (Sole UK Nationals only) Working Pattern: Monday-Friday, 9am-5pm Brief overview on the role/project: * Are you dynamic, self-motivated and customer focused? Can you … company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people and seek a 3rd line WAN Network Support and Project engineer to deliver for our customers. * We are looking for a 3rd Line WAN Network Support & Project Engineer. The role will involve Configuring SRX series … order to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers to manage and support the Customer Network WAN estate. * Daily duties will include a mixture project/implementation work More ❯

IT Support Engineer - UK Remote Fully Remote | UK Only Windows Server, Desktop, Software & Systems Support £32,000 - £37,000 + bonus, pension, training & development Join a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team. We're looking for a technical problem solver with excellent communication … skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance. Key responsibilities include: Delivering technical support for a wide range of IT Services & Applications Assisting with new product introductions and ensuring smooth deployments. Investigating and resolving complex product issues, both remotely and on-site when required. Supporting knowledge transfer More ❯

Application Support Engineer CoventryFull time Investigate and resolve escalated L2 incidents and requests. Provide updates on high-priority incidents and ensure timely resolution. Document resolutions, RCA, and corrective actions in the ticketing system. Liaise with L3 teams for unresolved critical issues. Work on open Problem Tasks/Records and contribute to permanent fixes. Identify potential workarounds to minimise … downtime. Review application logs and monitoring dashboards for early signs of issues. Reading logs from degradation incidents Conduct knowledge-sharing sessions on recent issues or new findings. Assist L1 support with troubleshooting and shift-left initiatives. Review and provide feedback on junior team members' work. Create, update, and validate Work Instructions in Confluence. Ensure existing WIs are accurate and … reflect current processes. Organise training material to include relevant documentation and videos. SP Review documentation gaps and suggest improvements. Review resolved incidents for accuracy and completeness. Identify inefficiencies in support processes and suggest improvements. Contributes to project specific task with/without technical lead function. Continuous system improvement, both quality and efficiency wise in the areas of application monitoring More ❯

Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities, offering the opportunity to work … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the phone and … via a ticketing system Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs Prioritising and managing your workload effectively Meeting key performance targets and service standards Contributing to process and technical improvements Following company procedures, policies … GCSE, grade 3+ (D or above) (Essential) About the Employer BUBBLE IT SOLUTIONS LTD Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to More ❯

IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven track record spanning … 20+ years. Start ideally August/September 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to … problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯

INFRASTRUCTURE SUPPORT ENGINEER – PRESTIGIOUS CLIENT, FLEXIBLE WORKING A major player across their industry and one of Nottingham’s most prestigious, stable and ‘workforce flexible’, my client boasts impressive results over many years and are continuously looking to develop their IT infrastructure and associated teams. Continued investment has created an exciting range of projects and improvement initiatives that involve … the upgrade, enhancement and implementation of new infrastructure and technology across various business functions. They are looking to add to the team with the recruitment of experienced Infrastructure Support Engineers that will play a pivotal role within an established team, troubleshooting and resolving incidents and service requests, but also delivering key projects, driving change and improvement initiatives. Core experience … benefits, healthcare, good holidays, flexible working, pension, bonus, etc. Please forward you most recent CV to be considered for initial telephone screening. 2nd/3rd LINE/INFRASTRUCTURE/SUPPORT/ITIL/WINDOWS/ACTIVE DIRECTORY/EXCHANGE/STORAGE/365/SCCM/AZURE/NOTTINGHAM/MIDLANDS/HOME/2nd/3rd LINE/ More ❯

3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project Engineer. This role … routers, who thrives in a collaborative environment and takes pride in delivering right-first-time solutions. Key Responsibilities: Configure Juniper SRX series routers to meet tight project deadlines and support business-as-usual operations Deliver project implementation activities and manage technical network support escalations Act as a technical lead and escalation point for complex network issues within the More ❯