26 to 50 of 79 Support Engineer Jobs in the Midlands

IT Systems & Support Engineer £35,000 - £40,000 Kirkby-in-Ashfield (Nottinghamshire) Monday to Friday 08:30 -17:00 (40 hours) Permanent Role About the Role We're looking for an experienced IT Systems & Support Engineer to join our client's European IT team and support their UK operations. In this user-focused role, you … ll be the first point of contact for IT-related issues, ensuring smooth day-to-day operations by delivering effective and responsive support to both local and remote users. You'll also help maintain and develop the IT systems and infrastructure in close collaboration with colleagues across Europe and the US. What Will the Role Involve? Providing 1st and … 2nd level user Helpdesk support via ServiceNow, email, and phone Managing IT hardware, equipment, and software requirements Administering user accounts and access policies Planning, documenting, executing, and validating IT changes Contributing to infrastructure and security projects across Europe and the US Identifying and implementing automation and process improvements Delivering hands-on support for ad-hoc IT and on More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation click apply for full job details More ❯

Technical Support Engineer Office Based Role Commutable from Tamworth, Lichfield, Kingsbury, Warton, Dordon, Dosthill, Atherstone, Little Aston and Shenstone £47,000 +Mon-Thu (8pm-4.45pm) + Early Finish Fridays (1:00 pm) + Profit Share Bonus + Company Pension (4%) + 25 Days Holiday + Bank Holidays + Healthcare (after 2 years) + Full Product Training an Exciting … opportunity for a Technical Support Engineer to join a leading UK engineering manufacturer, providing professional technical support to customers and production teams across the UK and internationally. On offer is the chance to work for an industry-recognised organisation that designs and manufactures high-spec, precision-engineered systems used across multiple sectors including automotive, aerospace, and materials … you will report directly to the Senior Technical Manager. technically supporting customer installations, and resolving production issues involving PLC and HMI control systems. This position is ideal for an engineer with a strong electro-mechanical background who Enjoys delivering technical excellence in a fast-paced manufacturing environment. The Role: * Provide professional and timely pre-sales and post-sales technical More ❯

2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers … Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with … other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and More ❯

Job Title: IT Support Engineer Location: Lincolnshire Salary: £28,000 per annum (pro-rated) Hours: 30 hours per week, 52 weeks per year We are seeking a motivated IT Support Engineer to join an IT team within the educational sector. You will work alongside our existing technician to provide reliable IT support and help maintain … ICT systems. Our team is committed to excellent systems management and delivering outstanding customer service. Role Overview This is a hands-on role providing day-to-day IT support across a variety of devices and systems, including Windows servers, Microsoft 365 Cloud infrastructure, Windows and Apple Mac client machines, portable devices, and wired and wireless network equipment. Key Responsibilities … Provide IT support to staff and students, resolving technical issues efficiently. Maintain and administer Windows servers, Microsoft 365, and network infrastructure. Support client devices including desktops, laptops, Mac devices, and mobile devices. Assist with the installation, configuration, and troubleshooting of IT hardware and software. Ensure IT systems are maintained, monitored, and running smoothly. Collaborate with colleagues to deliver More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service More ❯

Infrastructure Support Engineer - 2nd Line/Azure/DevOps - Birmingham (Kings Norton) Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : £35K - £45K DOE We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. … In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations. Key … Responsibilities Provide support across desktop environments, Windows systems, databases, and hosted applications. Diagnose and optimise SQL performance issues Deliver high-quality professional services, including data migrations, system installations, and transfers. Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms. Future Responsibilities Own Azure environments and DevOps practices Act as primary point More ❯

2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs … a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes … to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management More ❯

Are you looking to kickstart your IT career with a company that values innovation and outstanding customer service? We’re looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment. Bubble IT is a leading provider of managed IT services, cloud solutions, and … cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready. Overview: As an IT Support Engineer Apprentice at Bubble IT, you’ll be … ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Responsibilities: Providing high-quality customer service and technical support over the phone and via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the More ❯

Job Title: IT Support Engineer - Field Based (Northampton) Salary: £25,000 - £30,000 Location: Northampton About the Role This is the perfect chance to gain hands-on experience with a wide range of technologies while supporting a busy organisation on-site. As our Field-Based IT Support Engineer, you will be solving technical challenges across hardware … real-world technical expertise, and take clear steps towards a long-term IT career with opportunities to progress into senior technical or specialist roles. Key Responsibilities Provide hands-on support for hardware, software, and networking issues Support Microsoft technologies including Windows Server, O365, Intune and Active Directory Install, configure, and maintain end-user devices and systems Carry out … routine maintenance, upgrades, and troubleshooting Deliver a professional and approachable service to end users Assist with networking tasks including Cisco technologies Skills and Experience Required Previous experience in IT support or field engineering Knowledge of Microsoft environments including Windows Server, O365, Intune and Active Directory Understanding of networking fundamentals, ideally with some Cisco exposure Strong problem-solving and communication More ❯

Job Title: Assistant Chief Engineer (Build Support) Location: Filton/Barrow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing You will be reviewing the inputs of the ILS team and providing the governance and … and making sure steps and processes have been followed Proactively performing process improvement and innovations to further refine and streamline business procedures Engaging and regularly reporting directly to Chief Engineer of Support, and liaising with broader Internal BAE Business Units and External Stakeholders, including the MOD: Your skills and experiences Essential: Registered or working towards Chartered Engineer … discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Office of Chief Engineer Support Team: The Assistant Chief Engineer Build Support is responsible for assisting in the development and implementation of strategies to enhance the supportability, maintainability, and sustainability More ❯

Job Title: Assistant Chief Engineer (Build Support) Location: Filton/Barrow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing You will be reviewing the inputs of the ILS team and providing the governance and … and making sure steps and processes have been followed Proactively performing process improvement and innovations to further refine and streamline business procedures Engaging and regularly reporting directly to Chief Engineer of Support, and liaising with broader Internal BAE Business Units and External Stakeholders, including the MOD: Your skills and experiences Essential: Registered or working towards Chartered Engineer … discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Office of Chief Engineer Support Team: The Assistant Chief Engineer Build Support is responsible for assisting in the development and implementation of strategies to enhance the supportability, maintainability, and sustainability More ❯

Contract Opportunity: IT Support Engineer (1st-2nd Line) Location: Leamington Spa (5 days per week on-site) Start Date: Ideally between 3rd-10th November Rate: £225-275 per day (Outside IR35) We're looking for a hands-on IT Support Engineer to join a growing organisation in Leamington Spa. This is a full-time, on-site … the first point of contact for users, ensuring IT systems run smoothly and downtime is kept to a minimum. The role covers everything from hardware troubleshooting to basic server support and systems monitoring. Key Responsibilities: End-user support across desktops, laptops, printers, mobiles, and networks Installing and configuring IT equipment Managing help desk tickets (low volume - <20/… servers, Microsoft 365, VMware, and Linux Assisting with onboarding and user account setup Monitoring systems and supporting building services (CCTV, heating, security) Essential Skills: Microsoft 365 admin, Windows server support, and MS Office Basic networking knowledge (Wi-Fi, DHCP, DNS) PC hardware maintenance and troubleshooting Strong communication and a collaborative mindset Willingness to learn and grow in a dynamic More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers … handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution … Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk More ❯

Technical Support Engineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service … Engineer, Maintenance Engineer or similar with experience in lifting equipment or mechanical systems, looking to step away from the tools and into a technical office-based role, with long-term career progression and a better work-life balance? This is a rare and exciting opportunity to join a specialist company where you will play a key part in … technical support, problem solving, and project delivery, whilst progressing your career off the tools and into a technical path with clear scope for advancement. The company are a global manufacturer of lifting equipment, established for almost 8 decades and employing around 50 people in the UK. They are known for their strong reputation in the industry, delivering high-quality More ❯

2nd Line Support Engineer – Mobile Device Management Location: Hatfield/Milton Keynes/Nottingham | Type: Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2nd Line Support Engineer – Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile … Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2nd Line MDM Analyst, you’ll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies … 3rd line analysts and technical teams to ensure smooth MDM delivery and maintain SLA compliance. What You’ll Need Proven experience in a 2nd line MDM/mobile endpoint support role Hands-on experience with Apple Business Manager, Android devices, and Workspace ONE Knowledge of Intune, including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX More ❯

clients growth is powered by a relentless focus on customer service, innovation, and a supportive team culture. As they expand, they are looking for a motivated 1st Line IT Support Engineer to be the first point of contact for technical queries — someone who loves solving problems and is passionate about technology.As a 1st Line IT Support Engineer … This role is ideal for someone early in their IT career or looking to grow within a dynamic and supportive environment. Key Responsibilities Respond to and resolve 1st line support tickets via phone, email, and remote tools Troubleshoot hardware, software, networking, and connectivity issues Log and track incidents using the service desk platform Escalate complex issues to 2nd/… 3rd line teams when required Assist with user account management (Active Directory, Microsoft 365) Deliver excellent customer service at all times Support internal documentation and knowledge base updates What We're Looking For 12-24 months experience in a similar 1st line support or helpdesk role Strong knowledge of Windows OS, Microsoft 365, and basic networking Excellent communication More ❯

Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either having … solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident … unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional teams to ensure the reliable and efficient delivery of cloud support services aligned with business needs and service level expectations. Act as an escalation point within the support framework troubleshooting and resolving complex incidents and service requests related to More ❯

Technical Support Engineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service … Engineer, Maintenance Engineer or similar with experience in lifting equipment or mechanical systems, looking to step away from the tools and into a technical office-based role, with long-term career progression and a better work-life balance? This is a rare and exciting opportunity to join a specialist company where you will play a key part in … technical support, problem solving, and project delivery, whilst progressing your career off the tools and into a technical path with clear scope for advancement. The company are a global manufacturer of lifting equipment, established for almost 8 decades and employing around 50 people in the UK. They are known for their strong reputation in the industry, delivering high-quality More ❯

enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Mobile Support Engineer, you will respond and resolve support calls allocated to the mobile support team and will perform installations, configuration, operations, and maintenance of business critical systems … across multiple sites. As such, you will be: Ensuring that all support calls are managed consistently (courteously, clearly, helpfully) according to agreed standards and appropriately agreed business impact and priority assigned Provide excellent customer experience, both verbal and within toolset is paramount in all activities and is continually improved Ensures that Business Critical tickets are handled appropriately and are … escalated to the appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site More ❯

enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Mobile Support Engineer, you will respond and resolve support calls allocated to the mobile support team and will perform installations, configuration, operations, and maintenance of business critical systems … across multiple sites. As such, you will be: Ensuring that all support calls are managed consistently (courteously, clearly, helpfully) according to agreed standards and appropriately agreed business impact and priority assigned Provide excellent customer experience, both verbal and within toolset is paramount in all activities and is continually improved Ensures that Business Critical tickets are handled appropriately and are … escalated to the appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site More ❯

2nd Line IT Engineer Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You … will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated … P1) incidents and communications when required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone More ❯

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You … will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you’ll be the point of contact for escalated … P1) incidents and communications when required, so strong communication skills are essential as you’ll be working closely with internal teams and customers to deliver excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone More ❯

Project Support Engineer – Communications Office Location: Redditch, Worcestershire Job Type : Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This … is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This … within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configuration management of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/IMPACT/RCA). Support customer demonstrations, trials, and More ❯