26 to 50 of 53 Support Engineer Jobs in the Midlands

IT Support Desk Engineer Derby Permanent to £30,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap in Nov/Dec … 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join More ❯

My global client based in Whitchurch has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Role name: Operational Systems Support (OSS) Engineer Required start date: ASAP Location: Warwick/Wokingham/Corsham/Farnborough ( Vast majority of work is expected to be remote; however, there may be occasional travel to customer sites.) Duration: 6-month contract Client: Vodafone SC Eligible OR SC CLEARED and must have BPSS. Day Rate: £365 per day Outside … are required to be provided As part of the OSS Operations team , improve service and customer focus and ensure that relevant parties are kept informed throughout any engagement. Own support of the OSS applications; manage the resolution of fault tickets and the progress of general administration duties as required. Pass to 4th line support where required. Carry out … the resolution of fault tickets and application administration where required on the OSS estate. Work with other IT teams to develop standard fixes for use by 1st line support and front line colleagues to reduce volume of tickets into 2nd line and IT support as a whole. Proactively manage the applications supported to increase the reliability and quality More ❯

Role name: Operational Systems Support (OSS) Engineer Required start date: ASAP Location: Warwick/Wokingham/Corsham/Farnborough ( Vast majority of work is expected to be remote; however, there may be occasional travel to customer sites.) Duration: 6-month contract Client: Vodafone SC Eligible OR SC CLEARED and must have BPSS. . click apply for full job More ❯

What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk team. This role is … pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless integration of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations Provide expert-level troubleshooting and resolution for complex technical issues … escalated from 1st and 2nd line support. Deliver remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. Maintain ownership of high-priority tickets and ensure timely resolution in line with SLAs. Project & Onboarding Support Collaborate with project teams to provide technical support for new customer deployments during the implementation and post-implementation More ❯

Application Support Analyst £30,000 - £40,000 + Bonus Hybrid (2-3 Days Onsite) East Midlands Are you someone who loves digging into complex systems, solving problems that others can't, and becoming the go-to expert for business-critical applications? If so - this is the next step you've been waiting for. We're working with a well … growth organisation that's investing heavily in their internal technology function. With new projects landing and a major upgrade roadmap ahead, the team is now looking for an Application Support Analyst who wants responsibility, progression, and the chance to truly own the platforms they support. What You'll Be Doing Providing 2nd/3rd line support across key … behave behind the scenes - you'll fit in perfectly here. Why This Role Is Desirable Real ownership of the applications - not just ticket-chasing Progression into Systems Analyst, Product Support, or Development Hybrid working with genuine flexibility Mentorship from senior engineers and product specialists Exposure to major upgrades, cloud projects, and modernisation work A supportive team that actually invests More ❯

a growing organisation looking for a confident, people focused Onsite IT Technician to join their team. This is a hands on role working across local sites, providing end user support, troubleshooting hardware and software issues, and assisting with small infrastructure projects. You'll be the go to technical presence onsite, ideal for someone who enjoys face to face support, taking ownership, and seeing the impact of their work immediately. What You'll Be Doing Providing deskside and floor walk support across multiple locationsTroubleshooting Windows 10 and 11, Office 365, printers, networking and hardware issuesManaging user accounts in Active Directory, Azure AD and IntuneSetting up new kit including laptops, mobiles, peripherals and AV equipmentSupporting small upgrade and migration … projectsWorking with the wider IT Support and Infrastructure teamsMaintaining documentation and escalating issues when needed What They're Looking For Experience in 1st or 2nd Line Support, or Field SupportStrong troubleshooting skills and confidence working independentlySolid understanding of Windows operating systems, Office 365, Active Directory and basic networkingExperience with Intune or Mobile Device Management is beneficialA people first More ❯

A credible IT Managed Service Provider is seeking a proactive and personable ICT Managed Service Engineer to join their growing team. You will be based onsite at one of their partner schools in London, delivering hands-on technical support and ensuring the smooth running of IT systems for staff and students. This is an excellent opportunity for someone … technical support. Key Responsibilities Respond to end-user requests and resolve technical issues promptly Monitor, diagnose and fix a range of ICT system issues Carry out day-to-day support tasks such as password resets, printer fixes and user setup Generate reports for customers and update Service Desk tickets Prioritise and escalate incidents where necessary Collaborate with 3rd line … engineers to help resolve complex issues Handle hardware support requests, including arranging repairs or replacements Technical Skills (the more you can demonstrate, the better) Experience with Microsoft Windows 10/11 support Knowledge of Microsoft Active Directory and Office 365 Experience with application and desktop deployment Printer management and maintenance Setting up and supporting new user accounts Personal More ❯

Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity. Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement Customer ticketing is worked upon to ensure the timely delivery of service, along with … regular, professions, users facing updates To provide infrastructure administration functions Providing on-site cover as part of a shift arrangement Support inline with contracted business working hours Provide site support in remote offices when required Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities Taking ownership of issues through to resolution on all … appropriate requests Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service Providing daily ticket updates to ensure users are fully updated on updates Move equipment More ❯

Application Support Analyst £30,000 - £40,000 + Bonus Hybrid (2-3 Days Onsite) East Midlands Are you someone who loves digging into complex systems, solving problems that others can't, and becoming the go-to expert for business-critical applications? If so - this is the next step you've been waiting for click apply for full job details More ❯

Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham City Centre to recruit a 2nd Line Roll Out Engineer on a temporary basis with an immediate start. Our client is looking for an experienced 2nd Line Support Engineer with excellent customer service skills to assist their … office and other local sites to assist with project tasks or resolve incidents and service requests. Delivery of technical projects including: Phishing Resistant Multi-Factor Authentication (MFA), lead and support the roll-out of phishing-resistant MFA across the organisation. BYDO Implementation (Bring Your Device Optimisation), oversee technical implementation and troubleshooting of BYDO solutions. Manage Contractor and third-party … 140+ laptops to ensure staff have access to up-to-date, secure, and reliable equipment. Skills and experience required in order to apply: Previous experience as 2nd line IT Support Engineer. Expert knowledge & experience of hardware, software and mobile technologies. Ability/experience to break down an incident into technology and service components to methodically work to plan and More ❯

Requirements for this role: Minimum of 6+ Year Experience Ability to travel to remote locations You will be required to provide Deskside/OSS/FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level … of customer satisfaction and extremely strong communicator in both verbal and written communication in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user … Intune, MS Active Directory users & groups, policies and management concepts Effective communication in English and/or local language Basic known workings of LAN technologies and hardware Ability to support video conferencing equipment More ❯

sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of … the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests More ❯

sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of … the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests More ❯

operational hardware and any other authorized peripheral equipment Assist site with hardware/desk/office/boardroom setup as requested Execute supported directed tasks for network or server support on-site by escalations teams. Provide first level troubleshooting and support for Applications Capture, store and update in-scope site information. EUC Hardware (Laptops, Desktops) set-up, deployment … collection/re-imaging. Mobile devices (phone/tablets) set-up, deployment, collection. Software/Application Installation (Country/Site specific). Basic Printing. Network and server troubleshooting support). Provide New Hire Induction. Manage local end user asset inventory and life cycle of assets. Provide first level support for meeting room devices (VC devices, projectors, displays etc. … Provide first level support for warehouse devices (RF Equipments, voice equipments, Vehicle mounted units, label/thermal printers etc. More ❯

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯

Company description: ClearCourse Job description: Are you a Skilled Implementation Engineer/Field Service Engineer looking for an exciting new challenge? If so, this could be your next career step! Davidson Richards is a leading Epos company dedicated to providing innovative and tailored solutions for businesses across various sectors. With a focus on enhancing operational efficiency and improving … customer experiences, we offer cutting-edge technology and exceptional support. We are seeking a skilled and experiencedSupport & Implementation Engineer to join our team.The ideal candidate will play a crucial role working alongside our technical team. Asa Support & ImplementationEngineer , you will be tasked with deploying, configuringand integrating our OpSuite POS software solutions for clients who are based all over … the UK. What you'll be doing: Epos Hardware setup and on-site implementation Internal IT support Conduct tests to ensure software systems are operating as expected 1st and 2nd Line technical support help desk Image deployment: Deploy Windows OS images using tools like FOG Collaboration: Work closely with our customer base to ensure a smooth deployment of More ❯

Requirements for this role: Minimum of 6+ Year Experience Ability to travel to remote locations You will be required to provide Deskside/OSS/FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology click apply for full More ❯

operational hardware and any other authorized peripheral equipment Assist site with hardware/desk/office/boardroom setup as requested Execute supported directed tasks for network or server support on-site by escalations teams click apply for full job details More ❯

sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton click apply for full job details More ❯

company is an established and leading manufacturer of safety hardware and solutions to various industries such as defence, rail, automotive and marine. They are seeking to recruit a Technical Engineer for their operations in the Redditch area. Salary - circa £40k - £45k per annum. Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm. Benefits … include, private medical insurance, employee discounts, staff social events, free parking. The main responsibility of the role is to provide technical assistance and support to customers after the product has been despatched. To provide technical troubleshooting along with investigation of product on return ensuring customer satisfaction and needs are met. Responsibilities and duties are as follows; Provide timely and … of preventative measures. Manage warranty claims and ensure timely resolution. Communicate proactively with clients in a timely manner. Manage spare parts inventory. Ensure compliance with quality standards. On site support on client premises when required. Experience and qualifications for the role are as follows; A strong technical engineering background required. Able to read and interpret engineering drawings. Good CAD More ❯

What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk team click apply for More ❯

This is a field-based/mobile role supporting Post Office Branch hardware break-fix/swap activities and occasional Branch Change Requests (commission/decommission/relocation) across a specific geographical area (Shrewsbury). Ensure all your application information More ❯