51 to 75 of 79 Support Engineer Jobs in the Midlands

Project Support Engineer – Communications Office Location : Redditch, Worcestershire Job Type: Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This … is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This … within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configuration management of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/IMPACT/RCA). Support customer demonstrations, trials, and More ❯

Schneider Electric is seeking a Support Engineer to join our Industry & Process AutomationSCADA Operational Support team. This role will be based mainly at our Coventry offices, although you will be expected to travel to customer sites, or one of our other Industry & Process Automation offices based in the UK. Our Industry & Process Automation team delivers solutions to … assurance and 28 days’ annual leave, plus Bank Holidays. There are also other flexible benefits available through our Thrive scheme. Key Responsibilities You will be responsible for the technical support of customer systems working within our SCADA Operational Support team. Our customer base is varied with many national infrastructure utilities customers within Water and Energy Distribution as well … base articles to continually improve our service.• Proactive monitoring of Cloud based systems• Configuration of RTU/Outstations About You Working in a team environment reporting to the Services Support and Training Manager, you will be passionate about supporting customer systems to the highest level of customer satisfaction. This challenging and interactive role is suited to a candidate who More ❯

The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Leicester, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯

Technical Support Engineer - Power Control Systems - West Midlands - £40,000-£55,000 (DoE) + Bonus + Car Option Do you have experience with generator controls, synchronisation or CHP/Hybrid systems? Are you confident supporting customers with both remote and on-site troubleshooting? Do you enjoy blending electrical engineering with customer interaction and training delivery? Are you based … generation control and automation who are shaping the future of distributed energy systems. This is a customer-facing technical role supporting sales, engineering and product teams, providing pre-sales support, commissioning expertise and ongoing customer liaison across the UK and international markets. What you NEED HNC/D or Degree in Electrical/Electronic Engineering (or significant hands-on … equivalent). Minimum 2 years' experience in a technical support, applications, or commissioning role. Strong knowledge of gensets, synchronisation, automation or PLC systems. Confident communicator with excellent fault-finding ability and customer service skills. Full UK driving licence and flexibility for occasional UK/international travel. What you'll get in return Competitive base salary (DOE) + annual performance More ❯

Office Based in the ST5 area of Stoke Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯

2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2nd Line Engineer. This hybrid role gives … chance to use your skills to power meaningful change in the community, while thriving in a dynamic and busy IT environment. If you have 2+ years experience in IT support and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and second line … technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training to end users (office staff, regionally based staff and volunteers) in the use of a variety of different software packages, office systems, operating systems, printers and computer related services. Support and maintain ICT More ❯

IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Autumn 2025. Benefits … include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites More ❯

Advancing People Recruitment Specialists are now recruiting for a 3rd Line Engineer to work for a worldwide, market leading Technology Company who have an office in Bromsgrove, Worcestershire. We are looking for an experienced 3rd Line Support Engineer who can join a dynamic team and provide exceptional technical support to a global client base. If successful. … Defender for Endpoint This position involves operating in a fast-paced MSP environment to ensure the availability, performance, and security of customers' cloud workloads. Key Responsibilities: Provide high-quality support for incidents and service requests raised through our client's Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and More ❯

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex … problems, helping others succeed, and raising standards this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new … Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent communication, especially More ❯

Company description: ClearCourse Job description: Support Engineer Location: Warwick - Office based Brand: Intelligent Golf Job Type: Full Time Role Description: ClearCourse is a market-leading technology group, providing innovative software and payments solutions that help businesses of all sizes thrive. IntelligentGolf, part of the ClearCourse family, is the UKs leading provider of golf club management software, supporting hundreds … of clubs with everything from competitions and handicapping to membership and payment solutions. We are seeking a motivated and enthusiastic Customer Support Specialist to join our Warwick-based team. In this role, you will assist customers with enquiries and requests, manage support cases via our helpdesk system, and deliver training to ensure customers make the most of their … This is a fantastic opportunity for someone who is passionate about golf, enjoys problem solving, and wants to be part of a friendly, hardworking team. Key Accountabilities: Resolve customer support queries via telephone, email, and online helpdesk Escalate and document development requirements where needed Manage data entry into CRM and helpdesk systems Support customer implementation projects Deliver customer More ❯

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. £46,350 per annum - and half day on Friday! Comprehensive benefit package including generous pension More ❯

My client based in Nottingham has an urgent requirement for an IT Support Engineer to join on an initial 2 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging … troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

My nationwide client based in Birmingham has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

1st & 2nd Line Support Engineers - 2/3 Days onsite - Northamptonshire INSIDE IR35 6 Months initially Multiple positions available for both roles!! Inside IR35 £165-£220 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed 1st & 2nd Line Support Engineers required to work for our leading customer based … in Northamptonshire. Due to an acquisition, multiple 1st and 2nd Line support Engineers are needed to help support and maintain the organisations computer systems and hardware, while also supporting with other BAU requirements. Long term, the customer would also be looking to transition candidates from contract to permanent so any interest in going permanent long term would be … Month contract. Suitable candidates will be required to work onsite in Northamptonshire 2/3 days a week. Key skills: Extensive experience acting as a 1st and 2nd Line support engineer Providing support to BAU and project activities Experience with installation onto laptops, mobile devices, servers etc. Experience providing support to user queries/problems Experience More ❯

Proactive Personnel are recruiting on behalf of our long-standing client in Telford, who are looking for a Customer Support Engineer to join their team. Whats in it for you? Company events Company pension Gym membership On-site parking Private medical insurance Referral programme Salary: £24,500 - £26,000 per year Key duties and responsibilities will include: Handling … prioritise customer tickets in line with the relevant ticket banding and type Conduct diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service quality issues Work with customers, internal or external, to resolve issues and ensure they have a … assigned daily tasks to ensure optimal network performance and end service for customers Conduct remote installations and be on hand to help train customers where needed Provide any technical support to field sales where complex help is required Provide cover to other areas in the Hosted & Connectivity department where needed Resolve any SIP/VoIP faults, call quality issues More ❯

have an exciting opportunity to join the growing team with our client who provides cutting edge solutions and services to Automated Warehouses and Distribution Centres globally! As an Automation Support Engineer you will need to be confident mechanically, electrically and have a solid understanding of Beckhoff PLC with high level f click apply for full job details More ❯

Are you an experienced Technical Services Engineer ready to take your career to the next level? Our client is on the lookout for a passionate and skilled Level 3 Technical Services Engineer to join their vibrant Technical Services team! If you thrive in a fast-paced environment and are driven by the desire to deliver exceptional customer service … we want to hear from you! Role OverviewIn this exciting senior role, you will handle complex support tickets escalated from 1st and 2nd line engineers, performing advanced troubleshooting and resolving a wide range of technical issues. Key Responsibilities Manage complex incident and problem tickets escalated from junior engineers. Deliver advanced troubleshooting and root cause analysis for hardware, software, server … apprentices. Maintain clear, detailed technical documentation and contribute to the knowledge base. Communicate with clients to provide updates and explanations on ticket resolution progress. Champion service desk efficiencies and support process improvements. Ensure adherence to internal SLAs and compliance with industry best practises. Assist the team in meeting service desk KPIs by managing ticket volumes and ensuring timely issue More ❯

1st/2nd Line IT Support Technician Location: Alfreton, Derbyshire Salary: Up to £30,000 per annum Job Type: Full-Time, Permanent We're working on behalf of our client, a well-established and growing organisation based in Alfreton, to recruit a talented and motivated 1st/2nd Line IT Support Technician to join their internal IT team. … This is an excellent opportunity for someone with a solid foundation in IT support whos looking to develop their skills in a dynamic and supportive environment. Youll be the first point of contact for users across the business, troubleshooting and resolving a wide range of hardware, software, and network issues, escalating where necessary. Key Responsibilities: Provide 1st and 2nd … line technical support to internal users (on-site and remote) Troubleshoot and resolve hardware, software, and network issues Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices) Set up new users, manage accounts, and maintain Active Directory Monitor and manage helpdesk tickets, ensuring timely resolution and escalation Document support issues and solutions for knowledge base purposes More ❯

We are seeking a highly skilled and proactive 3rd Line Engineer to join our engineering team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless integration of new customers into … our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations * Provide expert-level troubleshooting and resolution for complex technical issues escalated from 1st and 2nd line support. * Deliver remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. * Maintain ownership of high-priority tickets and ensure timely resolution in line with SLAs. Project & Onboarding Support * Collaborate with project teams to provide technical support for new customer deployments during the implementation and post implementation phase before handover into in-life helpdesk teams * Assist in the transition of new services and customers into the support environment, ensuring readiness and documentation. Coaching & Development * Mentor and coach 2nd Line Engineers, fostering technical growth and knowledge sharing. More ❯

About Us Our client is a technology services provider specialising in modern cloud and IT solutions. They support businesses of all sizes, from start-ups to established enterprises, helping them scale securely and efficiently. By tailoring services to each organisation's needs, they focus on delivering flexibility, resilience, and high-quality support to keep systems running smoothly. Role … Overview We're looking for someone to join the helpdesk team as a first line support for customers. You'll handle technical queries raised by phone or email, take ownership of tickets, and make sure issues are resolved within agreed timescales. You'll also support users onsite or remotely, contribute to projects, and keep customers updated throughout. Key … Responsibilities Act as first point of contact for technical support requests Log, manage, and resolve incidents in line with SLAs Troubleshoot hardware, software, and network issues Provide onsite and remote user support Assist with project work and system implementations Monitor performance, backups, and cyber security alerts Support and administer Microsoft 365 services Contribute to process improvements and More ❯

biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower. That is where you come in. Role Summary As a Desktop Engineer … you'll be responsible for supporting colleagues across the company both remotely and physically to resolve a breadth of IT related challenges. This will range from hardware & physical network support to improvement of desktop related processes across the organisation. You will be expected to have a decent degree of technical knowledge, able to troubleshoot & resolve a variety of device … issues to keep our team on their feet. You'll also be comfortable working with a variety of individuals and companies such as suppliers and software support to help accomplish our goals as a company. As an office-based role you will be supporting to develop the desktop function within ENSEK to the next level, documenting process & procedures & generally More ❯

3rd Line Application Engineer, Solihull – Hybrid, majority remote working Up to £55,000 plus benefits. You will ideally be within 90 minute commutable distance of Solihull. Role; An excellent opportunity to join a recognised national company - You will be supporting the business across a range of applications including COTS, SaaS products to bespoke or industry standards, MS Power Platform …/Power Apps, Data Platforms, API’s and Automations. Details Working in a cloud first organisation, as an Applications Engineer you will be involved in project work alongside day to day escalations and complex queries, always a great chance to broaden your skills and work on varied aspects across the organisation.You will be; Providing technical support and expertise More ❯

3rd Line Application Engineer, Solihull Hybrid, majority remote working Up to £55,000 plus benefits. You will ideally be within 90 minute commutable distance of Solihull. Role; An excellent opportunity to join a recognised national company - You will be supporting the business across a range of applications including COTS, SaaS products to bespoke or industry standards, MS Power Platform …/Power Apps, Data Platforms, API s and Automations. Details Working in a cloud first organisation, as an Applications Engineer you will be involved in project work alongside day to day escalations and complex queries, always a great chance to broaden your skills and work on varied aspects across the organisation. You will be; Providing technical support and More ❯

My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting … hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯