9 of 9 Support Specialist Jobs in the Midlands

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech … driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your … technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided). Analyse data and outputs More ❯

Graduate Web Support Specialist Salary: £28,000 - £30,000 Location: Northamptonshire Hours: 9am - 5pm, Monday to Friday (Hybrid after Probation) The Role We're seeking a Graduate Web Support Specialist to provide technical support and excellent customer service across our web services. You'll assist with troubleshooting, DNS and domain management, email administration, and website … setup, while working closely with the Web Team Leader on client projects. Key Responsibilities Provide technical support for website and email issues Set up/manage DNS records and domains Assist with email account setup and migrations Support website setup, configuration, and monitoring Log support tickets and maintain technical records Liaise with clients to gather feedback and More ❯

IT Support Specialist – Nottingham/Hybrid £36,000 - £40,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Support Specialist, who has a background in providing high-level IT Support in a professional environment. Your role will see you contribute to the transformation of the … digital experience for end-users, actively shaping and modernising the tools, systems, and processes of the business. As an internal IT Engineer, you will provide 2nd line support to end-users both remotely and on-site, whilst also having the opportunity to undertake 3rd line and project work. You could take the lead on projects like transitioning to Windows … holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Proven track record of 2nd line support Microsoft 365 Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable More ❯

The Opportunity: Avantor is looking for a proactive and self-driven Innovation Support Specialist to join our team supporting customer sites across the UK. In this dynamic role, you'll support leading the deployment of digital tools and IoT technologies, support innovation trials, train onsite teams, and collaborate with stakeholders to build and present business cases … include travel across Europe. Working hours: Monday to Friday, core hours The Team You'll be part of a small, agile Innovation Team consisting of anInnovation Project Managerand anInnovation Support Specialist(you!). Together, you'll work closely with internal stakeholders, site managers, and the Smart Lab Manager Product Manager to deliver impactful, tech-enabled solutions that enhance … Experience: Proven experience inproject coordination or management, ideally within a scientific, technical, or innovation-focused environment Strong background indigital tools,IoT technologies, anddata-driven solutions, with the ability to support and troubleshoot new systems Excellentcommunication and stakeholder engagement skills, with confidence presenting to and collaborating across all organisational levels Demonstrated ability tolead innovation trials, build and presentbusiness cases, and More ❯

Your new company Are you passionate about solving technical challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your … new role Serve as the primary technical contact for support cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with … peers to enhance support efficiency Ensure case handling meets service-level expectations, balancing speed and accuracy What you'll need to succeed 2-4 years of experience in technical, systems, or application support Proficiency in PHP and SQL, with the ability to debug and interpret code and queries Ability to read and understand JavaScript in a troubleshooting context More ❯

Your new company Are you passionate about solving technical challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your … new role Serve as the primary technical contact for support cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with … peers to enhance support efficiency Ensure case handling meets service-level expectations, balancing speed and accuracy What you'll need to succeed 2-4 years of experience in technical, systems, or application support Proficiency in PHP and SQL, with the ability to debug and interpret code and queries Ability to read and understand JavaScript in a troubleshooting context More ❯

A leading global technology provider is seeking an experienced Security Systems Support Specialist to join their dynamic technical team. This role focuses on delivering expert support for advanced CCTV and integrated security solutions across a broad portfolio of commercial clients. Key Responsibilities Provide remote and on-site technical support for commissioning, maintenance, and troubleshooting of CCTV … systems. Assist field teams with installation and configuration of surveillance technologies in line with operational standards. Perform remote diagnostics and health checks to ensure optimal system performance. Support reactive service calls, identifying and resolving technical faults efficiently. Manage and process CCTV footage requests for investigative purposes. Maintain thorough documentation of technical activities and resolutions. Skills & Experience Prior experience as … a 2 nd line IT support helpdesk role alongside someone who understands internal networks and can help to coordinate on site engineers Technical qualification in IT related field Ideally proven experience with CCTV, EAS, RFID, or access control systems. Strong analytical and problem-solving skills with a hands-on approach. Proficiency in English at an advanced level. The Offer More ❯

Our client is looking for a helpdesk support Technician, They are a very well established company based in Saltley This will be a full time Temporary – permanent role working Monday – Friday between 8.00am – 17.00pm Pay Rate From £12.99 plus per hour Depending on experience We are looking for an individual with a passion for technology and someone who is … system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams You have experience working with customers, in either “first-line” or “second-line” support Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients … end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. More ❯

Rollout in the Optical Industry - 4-Month Contract Are you passionate about tech, training, and helping people embrace change with confidence? Zest Optical is looking to identify enthusiastic Training & Support Specialists to join a leading provider of Practice Management Software on a 4-month project, delivering impactful training and go-live support for a major software rollout across … project is for you. What the role will entail: Deliver hands-on training to optical practice staff on the new software Provide onsite and/or remote go-live support during rollout Act as a friendly first point of contact for user questions and troubleshooting Tailor your approach to suit varying levels of technical confidence Help identify recurring issues … and share feedback with the project team What we're looking for: Experience in delivering software training or support (healthcare or retail preferred) Strong communication and interpersonal skills Confidence working in fast-paced, customer-facing environments Flexibility to travel to different practice locations if required A proactive, can-do attitude with a focus on making the user experience smooth More ❯