1 to 25 of 135 Customer Service Jobs in the North West

Customer Service & Operations Advisor £26,200 - £28,000 | Stockport | Growing Tech Business | Career Progression Want a customer service role where no two days are the same? If you're the type of person who enjoys solving problems, taking ownership, and getting stuck in rather than reading … continuing to grow and offers excellent opportunities for development and progression within a supportive team environment. The Role Working as part of a small Customer Service & Operations team, you'll support customers across multiple products and be the first point of contact for a wide range of enquiries. ...

proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining … Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first ...

Syncro , part of the Ranger Group , is a leading provider of facilities management and engineering support services. We pride ourselves on delivering exceptional customer service and operational excellence to our clients across a range of sectors. Due to continued growth, we are seeking an experienced and highly organised … This is an excellent opportunity for a proactive individual who thrives in a fast-paced environment and enjoys coordinating multiple tasks while delivering outstanding customer service. The Role As a Helpdesk Co-ordinator, you will play a key role in supporting the effective delivery of planned and reactive maintenance ...

recruiting a Technical Support Advisor on behalf of a premium British manufacturer of decorative interior products, known for its heritage, quality and outstanding customer service. Based at the companys Manchester head office, this office-based role offers a salary of up to £30,000 and is a fantastic opportunity … engineer who enjoys solving problems and helping customers. You will join a friendly, growing engineering and customer service team, providing first-class support on colour tinting equipment, with full training on products and systems from day one. Duties & Responsibilities Provide telephone and ticket-based support for tinting machine ...

Customer Service Advisor (Tech-Focused & Training Provided) Permanent £25,173 Altrincham (Free Parking) Monday to Friday - 35 hours - 8am to 4pm & 9am to 5pm 1 day hybrid after probation Looking to move beyond a standard customer service role and build valuable technical skills? This … fantastic opportunity to join a growing technology business where youll be supported to develop both your customer service and technical expertise, even if youve not worked in a technical role before. Youll be joining a friendly, close knit team of five, playing a key role as the first ...

Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Completing a Business Analyst Level 4 apprenticeship with NowSkills, our client is looking for aCustomer Service & Website Administrator Job Purpose Achieve best practice in customer service Develop systems to ensure the efficient administration of Sales. Develop website and social media platforms To deputise in the absence … Sales Manager and the Supply Manager Key Responsibilities To support sales administration and customer service to ensure delivery and customer service systems are best practice. To develop website and its associated social media platforms. To benchmark other companies and methods to support development and maximize ...

looking for a VP of Customer Experience to lead Scoro’s Customer Services division, bringing together our Customer Success, Onboarding, and Customer Support teams. In this role, you’ll shape how we understand and engage with our growing customer base, building more systematic and scalable … their changing needs. You’ll work closely with Product, Marketing, Sales, and Services, while driving smarter use of data and automation across the customer journey. If you have experience leading customer-facing teams in B2B SaaS, strong product and systems thinking, and enjoy combining strategic leadership with staying ...

your career in data and business operations with Testo Industrial Services. As a Data & Operations Apprentice, you'll gain hands-on experience working with customer service, operations and logistics data, supporting the smooth running for the business while developing valuable data and analytical skills. Role As a Data … Operations Technician Apprentice, you will support the day-to-day operations of the business across order fulfilment and logistics functions. You will work with customer, operational and logistics data to ensure records are accurate, orders are processed efficiently and customers receive excellent service. This is an excellent opportunity ...

Service Desk Analyst Knowsley, Merseyside Competitive Salary Full Time, Permanent Join Liberty and Help Make Places Safe, Smart and Better At Liberty, our business starts with people. We're looking for a talented and customer-focused Service Desk Analyst to join our ICT team in Knowsley … colleagues requiring IT support, providing both remote and face-to-face assistance. You'll be responsible for logging, managing and resolving incidents and service requests, ensuring excellent customer service and clear communication throughout the resolution process. Key Responsibilities Act as the first point of contact ...

Customer Support & Technical Solutions Advisor Are you passionate about helping people, solving problems, and delivering exceptional customer experiences? Join Concentrix, partnering with a leading telecommunications provider, where you'll support customers with both billing and technical queries while making a real difference to their day. This role offers … opportunity to develop a rewarding career in customer service, technical support, and problem resolution, backed by comprehensive training, ongoing development, and excellent employee benefits. What You'll Be Doing Supporting Customers with Billing & Technical Queries You'll handle a variety of customer contacts, resolving billing questions, payment ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

printers and photocopiers while working towards a nationally recognised apprenticeship qualification. You'll be part of a supportive team, learning valuable technical and customer service skills that will help build a successful career in the digital and IT sector. Key Responsibilities: As a Digital Support Technician Apprentice … develop new technical skills. Good communication skills. Ability to work independently and as part of a team. Positive attitude and strong work ethic. Previous customer service experience. Desirable: Full UK driving licence (advantageous but not essential). Basic understanding of IT hardware and technology. Experience working with technical ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary ...

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: Barrow-in-Furness, LA14 1AF Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours: 37.5 ...

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: Barrow-in-Furness, LA14 1AF Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours: 37.5 ...

Consultancy who provide IT infrastructure and Cloud solutions to businesses across the UK. They are committed to using industry best practice for IT service management, security, and support in line with ITIL and ISO standards. They have a loyal and growing customer base that rate their exceptional service … response for supporting and developing the monitoring platforms and bespoke PowerShell scripts. You will deliver high-quality technical expertise and ensure incidents/service requests are managed efficiently to resolution. You will provide excellent customer service whilst supporting customers' IT infrastructure. You'll be part ...

Consultancy who provide IT infrastructure and Cloud solutions to businesses across the UK. They are committed to using industry best practice for IT service management, security, and support in line with ITIL and ISO standards. They have a loyal and growing customer base that rate their exceptional service … response for supporting and developing the monitoring platforms and bespoke PowerShell scripts. You will deliver high-quality technical expertise and ensure incidents/service requests are managed efficiently to resolution. You will provide excellent customer service whilst supporting customers' IT infrastructure. You'll be part ...

Consultancy who provide IT infrastructure and Cloud solutions to businesses across the UK. They are committed to using industry best practice for IT service management, security, and support in line with ITIL and ISO standards. They have a loyal and growing customer base that rate their exceptional service … response for supporting and developing the monitoring platforms and bespoke PowerShell scripts. You will deliver high-quality technical expertise and ensure incidents/service requests are managed efficiently to resolution. You will provide excellent customer service whilst supporting customers' IT infrastructure. You'll be part ...

Opportunity This role supports the delivery, running and ongoing improvement of CRM, customer data, customer service and customer engagement platforms, keeping engineering standards, data governance and platform security tight. You'll work with business stakeholders, architects, product owners and engineering teams to design, build and support … solutions, integrations and automations that improve the customer experience and give the business a single Customer 360 view. You'll own scalable Salesforce solutions, connect enterprise platforms through APIs and event-driven architecture, support Salesforce Data Cloud work, and keep the whole CRM ecosystem reliable and evolving. What ...

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

Enterprise Security Service Engineer Manchester & Surrounding Areas | £45,000 + Overtime + Call-Out | 25 Days Holiday + Excellent Benefits Are you an experienced Security Service Engineer with strong enterprise-level experience? We are looking for an experienced Enterprise Security Service Engineer to join a growing team … supporting and maintaining high-end electronic security systems across enterprise customer sites in the Manchester and surrounding areas. This is an excellent opportunity for an engineer looking for a long-term career with a professional organisation, offering a competitive £45,000 basic salary, unlimited overtime opportunities, call-out payments ...

European Field Service Engineer, Laboratory Robotic Systems Basic Salary £60,000 to £70,000 Depending on Experience Bonus 10% Car Allowance £8,000 Pension Healthcare Life Insurance Phone, Laptop Holidays *** This role involves extensive European travel and circa three nights away from home per week *** The Role – European Field … Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including ...

values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong customer service skills with the ability to communicate clearly, professionally, and effectively with clients Excellent analytical and problem-solving skills with persistence in driving … willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Bachelor’s degree preferred Responsibilities The Client Service Specialist delivers high-quality client support while building strong client relationships and ensuring timely issue resolution. Provide superior customer service for Moody’s Analytics ...