26 to 50 of 51 Incident Management Jobs in the North West

active role within the team and contribute to our strong support network. Previous experience of working on a Service Desk and using service management tools would be desirable. Please note for any NHS candidates in substantive roles applying for fixed terms contract positions (both for internal and external applicants … quality and consistent service delivery at all times. be part of a team who raises users requests for support on the CSU IT Service management system and will be responsible for handling requests throughout the incident management lifecycle within agreed key performance indicator timescales. be expected ...

security awareness and training programmes across the organisation. Manage phishing simulation campaigns and use insights to improve colleague security behaviours. Produce compliance, audit and incident reports for senior management and governance groups. Work with internal teams and external partners to strengthen security controls and reduce organisational risk. Promote … compliance tools, including Purview, Defender, Entra ID and Intune. Experience delivering phishing simulation programmes and analysing behavioural data. Understanding of UK GDPR and incident management requirements. Health and safety awareness. Housing sector knowledge. What we offer Hybrid working & flexibility supporting work-life balance Generous annual leave starting ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

HR. System Ownership & Architecture: Maintain end-to-end service health, lead deployment/operations, reduce system risks via clear documentation, and guide technical architecture. Incident Management & Quality: Oversee live production incident response, conduct postmortems, maintain high code standards, and participate in on-call rotations as needed. Continuous ...

communicate deployment patterns for migration Support engineering teams in optimising the migration path Act as an escalation point for engineering teams on troubleshooting and incident management Drive the adoption of automation across the platform, using common methods with other platforms Document deployed systems, scripts and working practices … Professional), or AWS Speciality certifications (Security, Advanced Networking) A scaled agile framework certification, such as SAFe Experience managing stakeholders, including users and senior management Experience mentoring junior engineers What's in it for you Flexible and hybrid working, with core hours and part-time options available 25 days' holiday ...

automate, publish and communicate deployment patterns for migration Support engineering teams in optimizing the migration path Escalation point for engineering teams in troubleshooting and incident management Driving the adoption of automation in the platform, using common methods with other platforms Documentation of deployed systems, scripts and other working … Professional, AWS Speciality domains (Security, Advanced Networking) A scaled agile framework certification, such as SAFe or Scrum@Scale Managing stakeholders, including users and management Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will ...

proactively identify performance degradation, service disruption, and availability risks. Partner with Network Engineering teams to understand device behaviour, performance indicators, and operational requirements. Support incident management, root cause analysis, and proactive problem identification through effective telemetry and monitoring solutions. Validate telemetry data quality, ensuring information is accurate, complete ...

teams to meet internal and regulatory standards, and with operations to ensure smooth deployment and monitoring. You’ll also play a crucial role in incident management, from leading real-time response efforts to conducting thorough post-incident reviews that identify root causes and long-term improvements.What ...

across live and pre-production systems, ensuring appropriate governance and resource alignment. Acting as responsible person for the Central and local Distributed Energy Resource Management Systems (DERMS) and other key operational platforms, the role is accountable for ensuring system reliability, resilience and security, delivering and sustaining a target … reducing operational risk.Provide day-to-day leadership for the support team, developing capability, managing resources and building skills for business-as-usual and incident response.Oversee asset, engineering and technical governance across key control room systems, ensuring standards, controls and safe working practices are consistently applied.Coordinate project and incident ...

best practice and improving engineering standards across delivery teams Implementing SRE principles including observability, monitoring, SLIs/SLOs and platform reliability Supporting production environments, incident management and continuous service improvements Mentoring engineers and acting as a technical leader within agile delivery teams Leveraging AI-assisted engineering tools ...

/DHCP LAN/WAN networking VMware and/or Hyper-V Backup technologies such as Veeam, Datto or Backup Exec Strong troubleshooting and incident management experience Experience across Azure, PowerShell, Citrix, VPNs, firewalls, RMM tooling, VOIP or wider networking technologies would be advantageous. We're particularly interested ...

bulk updates using SQL and internal support tools. Escalate software defects and complex technical issues to development teams with clear supporting evidence. Support incident management activities, ensuring issues are owned through to successful resolution. Work closely with operational, technical, and client-facing teams to deliver high levels ...

Join Police Digital Service as NMC Cyber Incident Responder Salary starting at £50,000 pa plus 10% shift allowance As a member of the Cyber Incident Management team you will respond to immediate security threats that may impact our client network. You will be responsible for timely … appropriate action related to reactive/proactive cyber events, incident investigation and threat intelligence click apply for full job details ...

OEUK and IOGP. Manage and maintain the myHSES event and audit system. Act as Super User for observation reporting systems and the Sevron COSHH management system. Coordinate onshore and offshore assurance activities, including audit planning, documentation and action tracking. Support 3rd Line of Defence assurance activities. Coordinate … Develop and improve HSE reporting systems and Power BI dashboards. Coordinate legal compliance and statutory reporting processes. Manage the Emergency Response rota for the Incident Management Team and Business Support Team. Essential Skills & Experience: Experience working within HSE reporting, systems coordination or HSE administration. Strong analytical skills with ...

Linux administration and troubleshooting skills Strong SQL and database query-writing skills Experience with automation scripting using Python and/or PowerShell Experience with incident management, ticketing systems, and end-user support Ability to analyse issues, assess business impact, and communicate effectively with technical and non-technical stakeholders ...

across platform, architecture, governance and business teams to deliver secure, scalable and well-governed solutions. You'll also have the opportunity to contribute to incident management, continuous improvement and the future direction of AI engineering within the Group.What we're looking for5+ years' experience delivering software solutions across ...

products while contributing to ongoing modernisation and automation initiatives. Key Skills: Databricks Python SQL ETL/Data Pipelines AWS Data Quality & Reconciliation Production Support & Incident Management Automation & Process Improvement The Role: You'll be responsible for: Supporting and monitoring production data pipelines Investigating and resolving data issues ...

support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory … DHCP. Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi). Endpoint security, antivirus management, and EDR concepts. Excellent troubleshooting and customer service skills. Experience working within a structured IT support environment. Technologies Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge ...

Splunk Enterprise Security, Microsoft Sentinel, and SIEM architecture including data models, correlation rules, and administrative functions. Security Operations: Strong analytical skills in threat detection, incident response, and security event analysis with experience in large enterprise environments (10,000+ endpoints). Data Pipeline Management: Hands-on experience with … plus understanding of data normalisation and parsing in Splunk Enterprise. SOAR & Automation: Experience with Security Orchestration platforms, playbook development, and automated response workflows for incident management. Network Security Fundamentals: Working knowledge of network architectures, firewalls, proxies, and common attack vectors with troubleshooting expertise. Communication & Documentation: Excellent technical writing ...

access is secured across Lloyds Banking Group through modern PAM platforms, automation and cloud-based security controls. As Lead Technical Application Specialist - Privileged Access Management (PAM), you'll lead a team responsible for building, operating and enhancing the services that govern privileged access across the Group. You'll combine … your career, you’ve just found itWhat we’re looking for Experience leading, coaching and developing engineering teamsStrong technical expertise in Privileged Access Management, Identity & Access Management or Identity SecurityExperience delivering security platforms within large and complex organisationsExperience leading the design, implementation and operation of enterprise PAM solutionsKnowledge ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. AccountabilitiesBuild Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.Automation: Development ...

requirements and delivery plans.Maintain effective development, testing and quality standards.Coordinate local information-security requirements within Sonova’s global framework.Support compliance, audits, risk reporting and incident management.Provide senior leaders with clear updates on delivery, performance and technology risks.Build strong relationships across Boots Hearingcare, Sonova and external partners.What … technology team.Experience overseeing the delivery and ongoing improvement of business-critical applications or web-based systems.A strong understanding of software-development planning, testing, release management and quality assurance.Experience improving how an organisation collects, manages, provisions or uses data.Evidence of delivering AI, automation, data or digital-improvement initiatives with measurable ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. AccountabilitiesBuild Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.Automation: Development ...

code, and step in to troubleshoot complex Android issues (Kotlin, Jetpack, architecture). Operational Health: Monitor app performance (crashes, ANRs, latency) and lead technical incident management. Stakeholder Alignment: Partner closely with Product and Design to balance rapid feature delivery with long-term technical quality. What You Need Leadership: Proven … hands-on Android development experience using Kotlin and modern architecture (Compose, modularisation). Mobile DevOps: Strong grasp of mobile testing, CI/CD, release management, and feature flags. Communication: Ability to clearly translate technical trade-offs to non-technical stakeholders. How to Apply If you are a pragmatic, delivery ...