26 to 42 of 42 Problem Management Jobs in the North West

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

Leads the application team, manages key suppliers and partners with Functions stakeholders to improve service performance, deliver change safely and strengthen long-term application management capability. Portfolio scope Enterprise applications supporting Rathbones corporate Functions; allocation may change in line with business priorities. Key interactions Functions leaders and business owners … roadmap and embed sustainable working practices across the portfolio. What you’ll be responsible for Principal accountabilities Own service performance, operational resilience and lifecycle management across the Functions portfolio. Lead the application team and coordinate matrixed contributors and suppliers. Ensure risks, controls, access, audit actions and remediation are actively ...

triggers Support and administer SSIS, SSRS and SSAS environments Automate routine administration tasks using PowerShell Work within ITIL-driven change, release, incident and problem management processes Collaborate with development and infrastructure teams on database design and optimisation initiatives Required Experience Extensive experience as a SQL Server DBA within … Server Analysis Services (SSAS) SQL Server Backup and Recovery Database Upgrades and Migrations PowerShell scripting experience Windows Server administration knowledge Excellent communication and stakeholder management skills High Availability & Disaster Recovery Experience Candidates should have hands-on experience with: AlwaysOn Availability Groups SQL Clustering Database Mirroring Log Shipping Replication Technologies ...

control, and meets SLAs. Lead and support the team, helping them grow, perform well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything … communicator, able to explain technical issues clearly to both technical and non-technical audiences. Customer-focused, with a drive to deliver outstanding support. Strong problem-solving skills, with the ability to identify root causes and implement effective solutions. Exceptional written and verbal communication to keep both the team ...

scalable, resilient solutions. About the role You will lead a team of development and quality engineers to deliver high quality solutions You will provide problem management and incident resolution capability (production support) for the platform they are responsible for. Build trusting relationships with key stakeholders and internal customers … practices in one or more development languages, preferably .net or java Ability to apply specialist knowledge to solve complex problems. Strong organisational and time management skills, with the ability to prioritise and multitask in a fast-paced environment. Experience of successfully leading technical teams, both work and line management ...

intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. We are looking for an Engineering System IT Support to join our team and support … user requirements. Managing software deployment activities, including building, testing, and debugging application packages for future releases. Handling support tickets related to incident resolution and problem management, as well as coordinating software installations, patching, and system upgrades. The experience we’re looking to add to our team: A bachelor ...

technical teams and external technology partners Supporting infrastructure changes, migrations and improvement projects Maintaining technical documentation and operational procedures Participating in change, incident and problem-management processes Supporting occasional out-of-hours changes and an on-call rota What we're looking for Previous experience within an Infrastructure ...

deliver technical projects Maintain high standards of documentation and operational procedures Essential Skills & Experience Strong hands-on experience administering FortiGate firewalls Security policy management, VPNs, remote access and firewall troubleshooting Enterprise-scale LAN/WAN support and administration Data centre networking experience Routing and switching expertise Strong knowledge …/IP VLANs DHCP DNS NTP OSPF BGP Network monitoring, diagnostics and performance optimisation Incident investigation and problem management High availability and resilient network architectures Network segmentation and security zoning Disaster recovery and business continuity networking Load balancing and failover technologies Desirable Certifications Fortinet FCP/NSE CCNP ...

deliver technical projects Maintain high standards of documentation and operational procedures Essential Skills & Experience Strong hands-on experience administering FortiGate firewalls Security policy management, VPNs, remote access and firewall troubleshooting Enterprise-scale LAN/WAN support and administration Data centre networking experience Routing and switching expertise Strong knowledge …/IP VLANs DHCP DNS NTP OSPF BGP Network monitoring, diagnostics and performance optimisation Incident investigation and problem management High availability and resilient network architectures Network segmentation and security zoning Disaster recovery and business continuity networking Load balancing and failover technologies Desirable Certifications Fortinet FCP/NSE CCNP ...

professional services environment. Operating across the firm’s enterprise data platforms, the role sits at the intersection of data architecture, platform engineering, service management, and delivery governance. The Technical Lead will act as the bridge between published data architecture and day-to-day engineering delivery, translating architectural direction into … standards, reusable engineering patterns, and clearly defined work packages for the data engineering team. The role requires close collaboration with data architects, security, service management, internal stakeholders and delivery teams to ensure our enterprise data team provides stable, supportable, scalable solutions that align to business priorities. The successful candidate ...

Capgemini in Preston, England, seeks a Major Incident Manager Lead to oversee end-to-end major incident, change and problem management for a portfolio of high-profile clients. This on-site role requires full-time office presence and a proactive, decisive leader who can coordinate cross-functional teams ...

systems and resolve incidents in line with agreed SLAs Test, validate and document changes to ensure safe and controlled deployments, in line with change management processes Contribute to the successful delivery of technical projects by implementing infrastructure changes, supporting new platform deployments and acting as a technical … gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. You will bring a strong blend of hands-on technical experience, problem-solving capability, and a passion for modern infrastructure and cloud-native technologies. You’ll thrive in a role that spans traditional datacentre environments, public ...

applications. You will help maintain high availability, resilience and security while driving improvements across front and back‐office platforms. The role involves incident resolution, problem management, platform upgrades and service transition, with emphasis on automation, monitoring and stakeholder collaboration across technology and business teams. #J-18808-Ljbffr ...

join and registration concepts. Microsoft 365 Working to proficient: Exchange Online, Teams, SharePoint, OneDrive, licensing awareness and migration/support tasks. Intune/Endpoint Management Working knowledge: enrolment, policies, compliance, configuration profiles and Autopilot awareness. VMware vSphere/Hyper-V Working knowledge: VM lifecycle, snapshots, basic troubleshooting and migration … Cisco Meraki, Sophos or similar. Awareness of Veeam, Azure Backup or similar backup platforms. Basic understanding of ITIL processes, particularly incident, request, change and problem management. Ability to support pre-sales scoping by identifying technical risks, dependencies and delivery considerations. Education No single certification is mandatory where the candidate ...

troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams during … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy ...

troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams during … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy ...

device management. Windows infrastructure and desktop support. VMware/VDI environments. Networking and troubleshooting. Firewall and switch administration. Backup technologies. Infrastructure troubleshooting and problem management. Experience with Palo Alto, Juniper, Veeam, NinjaOne and Autopilot would be highly advantageous. You don't need to be an expert in every technology … infrastructure engineer. Desirable ITIL knowledge or certification. Familiarity with ISO 27001. Previous experience working within a regulated environment. Strong understanding of incident, problem and change management. Experience working within formal change-control processes. Experience contributing to infrastructure transformation projects. The Environment The organisation operates within a regulated environment ...