IT Apprentice
- Hiring Organisation
- QA
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £17,000 per annum
Proactively contact and chase customers until a resolution has been achieved or the issue is escalated. Deliver exceptional Customer Service striving to achieve first time resolution. Escalate relevant and more complex work to the more experienced Service Desk Technicians after initial assessment and within a relevant timescale. Proactively manage … self-motivated with the ability to work under pressure Eager to continually develop technical and customer service skills Excellent communication and people skills Excellent time management skills with the ability to prioritise workload Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE ...