176 to 200 of 291 Customer Experience Jobs in the North of England

bug fixing, making performance improvements, to planning and developing enhancements and new features, QA testing, and documentation, with the ultimate goal of improving our customer experience. You will also collaborate with and provide technical support to our team of designers to help spec out new, or improved features and … specifications, and code - analysis, problem definition & solution. System configuration. Data export. Code reviewing & initial QA of peers work. Investigation and bug fixing. Essential Skills Experience with BigCommerce, including API use (REST/GraphQL). General API experience, including authentication mechanisms. Appropriate scripting language experience (e.g. JS, PHP … Version control (Git). Ability to work with legacy outputs (e.g. csv) any apply data munging/transformation. RDBMS experience. Linux CLI. Desirable Skills Experience using Stencil and Handlebars. Experience with Google Analytics and Google Ads/Merchant centre. Experience using GCP/AWS environments. Experience More ❯

and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Role Overview: We are looking for a talented and experienced senior UI engineer for our team. An ideal candidate … for this role is someone who is a strong advocate for the customer and who can rapidly convert UX designer's vision into a working user interface that meets product manager's requirements. Responsibilities: Collaborate with UX designers, product managers, and software engineers to understand project requirements and translate … Write and encourage other engineers to write automated tests. Requirements: Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). Proven experience as Front-End Developer, with at least 7 years of hands-on experience in building user interfaces for web More ❯

spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Senior Domain Governance Partner you should have experience with: Extensive experience managing engagements with clients, partners … in data analytics and insight generation to derive actionable insights from data. Some other highly valued skills may include: Data and Records Management: Extensive experience managing complex data systems, ensuring data integrity, security, and accessibility. Maintaining, developing, and documenting process and governance controls, overseeing data integrity, supporting the consistency … accuracy and timeliness of data across multiple systems. Experience of working in multiple large teams delivering complex services involving the highest standards of resilience, risk and governance controls. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation More ❯

Amazon Logistics community with the knowledge, the right short and long-term strategies to drive improvement and delight Drivers and DSP stakeholders, while protecting customer experience. The Investigations Manager will carry out critical incident investigations and establish, expand and standardize our team's internal investigation processes. The Amazon Partner … employees of Amazon Partners. You contribute to re-active critical cases but also future pro-active incident mitigation. BASIC QUALIFICATIONS - Bachelor Degree - Fluent English - Experience in Excel, data analysis and reporting. - Experience in managing stakeholders in medium - large organisation. PREFERRED QUALIFICATIONS - Additional EU languages or Arabic will be … a plus. - Experience in managing projects. - Experience in improving processes. - Experience in risk/incident management dealing with simple to medium complex investigations. - SQL, scripting and or coding experience is a plus. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce More ❯

attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price … promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfilment and ensure timely delivery to … prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. About you: Requirements: Experience More ❯

future of business connectivity. The Role As a Mid-Market Account Manager, you’ll be responsible for retaining and growing revenue across a defined customer base, while identifying and securing new business opportunities. You’ll promote the full TalkTalk Business portfolio, build strong client relationships from C-level down … and work collaboratively across teams to deliver value and drive customer success. Responsibilities The responsibilities for the role include, but are not limited to: Manage and grow a portfolio of mid-market accounts, building long-term relationships with key stakeholders. Conduct regular strategy and review meetings to identify opportunities … and new business development. Convert leads into qualified opportunities and close deals through effective pipeline management. Act as the main point of contact for customer projects and requirements, becoming a trusted advisor. Collaborate with internal teams (e.g. Pre-Sales, Commercial, Customer Services) to deliver seamless customer experiences. More ❯

future of business connectivity. The Role As a Mid-Market Account Manager, you’ll be responsible for retaining and growing revenue across a defined customer base, while identifying and securing new business opportunities. You’ll promote the full TalkTalk Business portfolio, build strong client relationships from C-level down … and work collaboratively across teams to deliver value and drive customer success. Responsibilities The responsibilities for the role include, but are not limited to: Manage and grow a portfolio of mid-market accounts, building long-term relationships with key stakeholders. Conduct regular strategy and review meetings to identify opportunities … and new business development. Convert leads into qualified opportunities and close deals through effective pipeline management. Act as the main point of contact for customer projects and requirements, becoming a trusted advisor. Collaborate with internal teams (e.g. Pre-Sales, Commercial, Customer Services) to deliver seamless customer experiences. More ❯

future of business connectivity. The Role As a Mid-Market Account Manager, you’ll be responsible for retaining and growing revenue across a defined customer base, while identifying and securing new business opportunities. You’ll promote the full TalkTalk Business portfolio, build strong client relationships from C-level down … and work collaboratively across teams to deliver value and drive customer success. Responsibilities The responsibilities for the role include, but are not limited to: Manage and grow a portfolio of mid-market accounts, building long-term relationships with key stakeholders. Conduct regular strategy and review meetings to identify opportunities … and new business development. Convert leads into qualified opportunities and close deals through effective pipeline management. Act as the main point of contact for customer projects and requirements, becoming a trusted advisor. Collaborate with internal teams (e.g. Pre-Sales, Commercial, Customer Services) to deliver seamless customer experiences. More ❯

time to be joining us! We're looking to expand the depth and breadth of our product portfolio across one of our three pillars: Customer & Client, Sender and Courier. As our Senior Product Manager for our Customer pillar, you'll lead the team towards our mission to ensure … that every delivery reaches its intended recipient seamlessly. Your time will be spent across the business with Customers, Operations and Couriers, understanding the entire Customer Journey and identifying opportunities across processes, data and technology. You'll understand what Customers love and what they find difficult or frustrating, and shape … below to understand what you'll be doing in your role as asuccessful colleague at Evri! Assist the Principal Product Manager in managing the Customer Product Pillar, shaping strategy, maintaining momentum, and achieving goals. Work with your team to deliver and execute: you'll collaborate with them to define More ❯

inclusive culture. It's important that new team members share our values to ensure alignment from day one. We are looking for people who: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture We recognize that our people are our … . As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem … shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The data analyst team collaborates with the Data Services Team Lead and cross-functional teams to deliver high-quality, compliant, and actionable insights, while maintaining standardized … About the role: You will be responsible for analyzing, interpreting, and presenting data to support the organization’s data-driven products and services, including customer-facing dashboards and regulatory datasets. Responsibilities: Maintain and update AWS QuickSight customer dashboards Set up and manage QuickSight dashboard user accounts Create and More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The data analyst team collaborates with the Data Services Team Lead and cross-functional teams to deliver high-quality, compliant, and actionable insights, while maintaining standardized … About the role: You will be responsible for analyzing, interpreting, and presenting data to support the organization’s data-driven products and services, including customer-facing dashboards and regulatory datasets. Responsibilities: Maintain and update AWS QuickSight customer dashboards Set up and manage QuickSight dashboard user accounts Create and More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of … new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner. About the Role : You will take new business and dedicated existing clients through the More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of … new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner. About the Role : You will take new business and dedicated existing clients through the More ❯

companies. You'll be the strategic and technical backbone behind our data lake, engineering pipelines, and analytics-ready data assets - driving smarter decisions, better customer experiences, and genuine innovation across every part of the business. Within this role you'll also be involved in; Own our Data Lake and … What you'llneed: Essential: Proven success managing data engineering teams and delivering high-quality, scalable data assets/products. A demonstrable product mentality with experience designing, delivering and continuously improving data products that deliver business value. Experience delivering technical and cultural improvements regarding data governance, data lineage, and … data ownership. Hands-on experience using data engineering tools to create and deploy data pipelines. Confident working with a wide stack of tools such as SQL, Athena, Quicksight, Tableau, Power BI and Sagemaker. Excellent communication and stakeholder management skills - able to bring people together around a shared vision. Ability More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯

lead the evolution of our digital landscape, driving innovation and excellence. You'll utilize cutting-edge technology to enhance our digital offerings, ensuring exceptional customer experiences. The role offers exposure to high-impact, business-critical projects and opportunities to build influential networks. Key Skills and Experience: Strong analytical More ❯

difference to every learner and inspire them to succeed. Their mission drives everything they do, including ambitious growth plans, continued product innovation, and enhancing customer experiences to create life-changing opportunities and shape the Tech & Digital talent of the future. If our clients mission and this opportunity resonates with … maternity and paternity scheme (2 years service) Monthly Head Office Visits What’s the job? As an Senior Data Coach, you’ll use your experience, industry knowledge and the understanding of our apprenticeship programmes, learner journey and ways of working, to provide outstanding personal and professional guidance to our … apprentices. With robust support and training, you’ll be responsible for providing a first-class learning experience to help develop, encourage and motivate your learners to achieve their full potential both personally and professionally. You will motivate and influence your own caseload of learners towards the successful and timely More ❯

you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Credit Risk Technology Business Analyst, you should have experience with Previous experience in a related Financial … Services discipline Risk domain knowledge and understanding - PD, LGD, Credit Risk & IFRS9 Experience working on Regulatory projects (e.g. Basel, IFRS9) Some other highly valued skills may include Delivering projects using Agile methodology, working with SQL Queries and Data Models Experience in BA activities including Impact/Data analysis More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title : Data Engineer with Azure Experience Location : Newcastle/Sunderland, UK About the Role We are seeking a talented and motivated Mid Data Engineer with hands-on experience in … as-Code (IaC) initiatives will be appreciated. Collaborate with cross-functional teams to ensure smooth delivery of data engineering projects. Key Skills & Qualifications Proven experience as a Data Engineer or in a similar role, with expertise in Azure cloud services . Strong hands-on experience with Azure Synapse More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title : Data Engineer with Azure Experience Location : Newcastle/Sunderland, UK About the Role We are seeking a talented and motivated Mid Data Engineer with hands-on experience in … as-Code (IaC) initiatives will be appreciated. Collaborate with cross-functional teams to ensure smooth delivery of data engineering projects. Key Skills & Qualifications Proven experience as a Data Engineer or in a similar role, with expertise in Azure cloud services . Strong hands-on experience with Azure Synapse More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title : Data Engineer with Azure Experience Location : Newcastle/Sunderland, UK About the Role We are seeking a talented and motivated Mid Data Engineer with hands-on experience in … as-Code (IaC) initiatives will be appreciated. Collaborate with cross-functional teams to ensure smooth delivery of data engineering projects. Key Skills & Qualifications Proven experience as a Data Engineer or in a similar role, with expertise in Azure cloud services . Strong hands-on experience with Azure Synapse More ❯

a positive, constructive, and approachable manner, and carry out tasks with fairness and integrity. The role holder must be commercially focused, a strong communicator, customer-oriented, and committed to developing quality service that provides mkodo with a competitive advantage. The Head of IT Service & Operations will be a highly … under commercial pressure, with strong collaboration and leadership across multiple domains and disciplines. This is a critical role at mkodo, responsible for managing the customer-facing side of production services—ensuring availability, handling deployments, enhancements, and upgrades, and keeping clients informed about service interruptions. The role has full responsibility … for executing client-facing services. Strong experience in managing complex client facing Product and internal IT services is essential, as this role will be the escalation point for the client & team when intervention is needed. Main responsibilities are: Lead the ITOPs team at mkodo, conducting performance reviews, coaching, and More ❯

a positive, constructive, and approachable manner, and carry out tasks with fairness and integrity. The role holder must be commercially focused, a strong communicator, customer-oriented, and committed to developing quality service that provides mkodo with a competitive advantage. The Head of IT Service & Operations will be a highly … under commercial pressure, with strong collaboration and leadership across multiple domains and disciplines. This is a critical role at mkodo, responsible for managing the customer-facing side of production services—ensuring availability, handling deployments, enhancements, and upgrades, and keeping clients informed about service interruptions. The role has full responsibility … for executing client-facing services. Strong experience in managing complex client facing Product and internal IT services is essential, as this role will be the escalation point for the client & team when intervention is needed. Main responsibilities are: Lead the ITOPs team at mkodo, conducting performance reviews, coaching, and More ❯