and social gaming company worldwide. We are building a passionate team dedicated to developing innovative products and technologies for millions of users. We prioritize customerexperience, behavior, and insights, acting authentically in all interactions. Rooted in the spirit of Hard Rock and the Seminole Tribe of Florida, Hard … Flexible vacation policy Hybrid work model (home and office) A startup culture supported by a secure, global brand Our values We deeply value every customer interaction and empower our staff to own and enhance their experience. We foster a diverse and inclusive environment where everyone can be authentic and More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Maxwell Bond
in Greater Manchester offices Are you ready to join a company investing in cutting-edge technology, sustainability, and AI to transform its operations and customerexperience? We’re looking for a BI Developer to support a rapidly growing logistics and distribution business undergoing major digital transformation. This role … days annual leave + bank holidays Hybrid working – 3 days/week in the Greater Manchester office What they’re looking for: Strong experience with Qlik Sense , QlikView , and SQL Proven expertise in developing and maintaining ETL processes A proactive, analytical mindset with a focus on data accuracy and More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Maxwell Bond
in Greater Manchester offices Are you ready to join a company investing in cutting-edge technology, sustainability, and AI to transform its operations and customerexperience? We’re looking for a BI Developer to support a rapidly growing logistics and distribution business undergoing major digital transformation. This role … days annual leave + bank holidays Hybrid working – 3 days/week in the Greater Manchester office What they’re looking for: Strong experience with Qlik Sense , QlikView , and SQL Proven expertise in developing and maintaining ETL processes A proactive, analytical mindset with a focus on data accuracy and More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Maxwell Bond
in Greater Manchester offices Are you ready to join a company investing in cutting-edge technology, sustainability, and AI to transform its operations and customerexperience? We’re looking for a BI Developer to support a rapidly growing logistics and distribution business undergoing major digital transformation. This role … days annual leave + bank holidays Hybrid working – 3 days/week in the Greater Manchester office What they’re looking for: Strong experience with Qlik Sense , QlikView , and SQL Proven expertise in developing and maintaining ETL processes A proactive, analytical mindset with a focus on data accuracy and More ❯
Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. More ❯
bradford, yorkshire and the humber, united kingdom
Zenzero
Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
The Cumberland Group
Salary £60,717 to £70,227 p.a. depending on skills and experience Location Carlisle This is a Temporary, Full Time vacancy that will close in 11 days at 23:59 BST. The Vacancy Working at the Cumberland, you become part of something special. We're a Mutual organisation, committed … and document current processes, workflows, and information exchanges, challenging stakeholders/SMEs where necessary, to seek opportunities to improve processes, ensuring maximum benefits and customer experience. To produce detailed options analysis with a considered recommendation to the Business Document clearly the options available for complex situations, including consideration of … Framework across the organisation. Provide support to stakeholders for effective implementation of the Framework. About You We're looking for someone with strong, demonstrable experience as a business analyst within financial services, working alongside product owners. Preferred qualifications and experience include: BSC diploma in Business Analysis or equivalent More ❯
including Finance, HR and Organisational Development, Legal services, Digital/IT, Democratic services, Internal Audit, Risk and Insurance, Governance, Strategy, Partnerships, Policy and Performance, CustomerExperience, Procurement, Revenues and Benefits. You will drive performance, improvement, and foster a high-performing culture across the organisation. Working closely with the More ❯
high growth e-commerce retailer Workable knowledge across PowerBI, Snowflake and Oracle Netsuite Proactive in driving innovation to deliver efficiencies and enhancements to the customerexperience - adoption of AI to replace manual processes will be key Review and change where necessary outsourced partner relationships, ensuring that the business More ❯
high growth e-commerce retailer Workable knowledge across PowerBI, Snowflake and Oracle Netsuite Proactive in driving innovation to deliver efficiencies and enhancements to the customerexperience - adoption of AI to replace manual processes will be key Review and change where necessary outsourced partner relationships, ensuring that the business More ❯
high growth e-commerce retailer Workable knowledge across PowerBI, Snowflake and Oracle Netsuite Proactive in driving innovation to deliver efficiencies and enhancements to the customerexperience - adoption of AI to replace manual processes will be key Review and change where necessary outsourced partner relationships, ensuring that the business More ❯
on the outskirts of Chester (just off the A55), looking to expand and strengthen our team with an enthusiastic, experienced, confident and friendly B2B Customer Account Manager to join us on a full or part time basis, were happy to discuss hours that suit both your needs and the … needs of the role. If this sounds like you, apply today! As a customer account manager, you will be responsible for managing a portfolio of existing customer accounts, handling queries and ensuring a seamless customer experience. Youll need an excellent telephone manner and be self-motivated with … great people skills. Primary objectives Provide business development support to drive both growth and client retention Identify opportunities for new work within an existing customer base Develop relationships with a wide variety of customers Communicate portfolio of existing company products, services and new product developments Day-to-day customerMore ❯
Salford, Greater Manchester, UK Hybrid / WFH Options
TalkTalk Business
the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customer requirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless customerMore ❯
Salford, England, United Kingdom Hybrid / WFH Options
TalkTalk Business
the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customer requirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless customerMore ❯
Salford, south east england, united kingdom Hybrid / WFH Options
TalkTalk Business
the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customer requirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless customerMore ❯
Engineers will be supporting the Onboarding/KYC value stream in Technology as part of a major transformation initiaitve to drive innovative technologies, improve customerexperience and infrastructure resilience within the bank. This is expected to be an initi... More ❯
Working with the business to identify and develop people and processes leveraging technology. Identifying opportunities for automation and use of AI agents to improve customerexperience and back-of-house efficiencies. You will need to be highly organised and have a great eye for detail. Able to question More ❯
Boldon Colliery, Tyne and Wear, North East, United Kingdom
Trotec Laser
the implementation of department development projects. For your defined territory you will liaise with clients, building relationships, process orders and ensuring their fulfilment, encouraging customer onboarding of Webshop, handling direct enquiries and queries by telephone & email. Duties include, but are not limited to, proactive client contact, creating quotations, price … negotiation, sending samples, processing orders, project support and department administration whilst ensuring our clients receive the very best customer experience. You will be working in partnership with our Machine Sales and CRM tools, to nurture and expand regional business from referrals, leads and trade events with a view to … growing sales in your geographical area. The Candidate: You are organised, believe in delivering great customer service and value working as part of a team. You are a logical thinker, with good IT skills, and possess excellent telephone and email manners. You are comfortable with directly contacting customers to More ❯
Company Description At Konecranes, we believe that great customerexperience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich More ❯
Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and … an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly … composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record More ❯
Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and … an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly … composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record More ❯
bug fixing, making performance improvements, to planning and developing enhancements and new features, QA testing, and documentation, with the ultimate goal of improving our customer experience. You will also collaborate with and provide technical support to our team of designers to help spec out new, or improved features and … specifications, and code - analysis, problem definition & solution. System configuration. Data export. Code reviewing & initial QA of peers work. Investigation and bug fixing. Essential Skills Experience with BigCommerce, including API use (REST/GraphQL). General API experience, including authentication mechanisms. Appropriate scripting language experience (e.g. JS, PHP … Version control (Git). Ability to work with legacy outputs (e.g. csv) any apply data munging/transformation. RDBMS experience. Linux CLI. Desirable Skills Experience using Stencil and Handlebars. Experience with Google Analytics and Google Ads/Merchant centre. Experience using GCP/AWS environments. ExperienceMore ❯
and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Role Overview: We are looking for a talented and experienced senior UI engineer for our team. An ideal candidate … for this role is someone who is a strong advocate for the customer and who can rapidly convert UX designer's vision into a working user interface that meets product manager's requirements. Responsibilities: Collaborate with UX designers, product managers, and software engineers to understand project requirements and translate … Write and encourage other engineers to write automated tests. Requirements: Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). Proven experience as Front-End Developer, with at least 7 years of hands-on experience in building user interfaces for web More ❯
spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Senior Domain Governance Partner you should have experience with: Extensive experience managing engagements with clients, partners … in data analytics and insight generation to derive actionable insights from data. Some other highly valued skills may include: Data and Records Management: Extensive experience managing complex data systems, ensuring data integrity, security, and accessibility. Maintaining, developing, and documenting process and governance controls, overseeing data integrity, supporting the consistency … accuracy and timeliness of data across multiple systems. Experience of working in multiple large teams delivering complex services involving the highest standards of resilience, risk and governance controls. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation More ❯
Amazon Logistics community with the knowledge, the right short and long-term strategies to drive improvement and delight Drivers and DSP stakeholders, while protecting customer experience. The Investigations Manager will carry out critical incident investigations and establish, expand and standardize our team's internal investigation processes. The Amazon Partner … employees of Amazon Partners. You contribute to re-active critical cases but also future pro-active incident mitigation. BASIC QUALIFICATIONS - Bachelor Degree - Fluent English - Experience in Excel, data analysis and reporting. - Experience in managing stakeholders in medium - large organisation. PREFERRED QUALIFICATIONS - Additional EU languages or Arabic will be … a plus. - Experience in managing projects. - Experience in improving processes. - Experience in risk/incident management dealing with simple to medium complex investigations. - SQL, scripting and or coding experience is a plus. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce More ❯