176 to 200 of 214 Customer Experience Jobs in the North of England

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What’s On Offer: Hybrid working Generous holiday allowance More ❯

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You'll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What's On Offer: Hybrid working Generous holiday allowance More ❯

live at the intersection of sales and technology. Using your technical background as a foundation, you'll help prospective clients understand the gains and benefits that modern, cloud-based customer experiences can deliver. Some opportunities will be formal procurement processes, and some will be driven by "art of the possible" demo-style sessions to enthuse, excite, and engage prospective … sit in call queues for two hours, all while being told, "your call is important to us." Customers deserve and demand better, so our clients trust us to transform customer experiences with the cloud-based Contact Centres of tomorrow! Client Range We work with a huge range of clients, from enterprise heavyweights across retail, travel, utilities, and multinational BPOs. … real-time agent coaching, among other new features. Day-to-Day Responsibilities Working alongside our in-house sales team, product specialists, and delivery teams, you'll own the early customer conversations. This includes: Designing and delivering modern, engaging sales presentations and demos Responding to RFIs and RFPs Scoping integrations, custom flows, and validating integrations Meeting new and existing clients More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

Identyfikator pracy: Amazon UK Services Ltd. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of … us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line manager for a team of … level projects as assigned by the manager. • Be prepared to work on shift to maintain a strong connection to the team and daily work. PODSTAWOWE KWALIFIKACJE • Significant practical engineering experience including a supervisory role managing people. • A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. • Multi skilled in both More ❯

Network Customer Service Coordinator D Co E Job Description Project: Telecom Infrastructure Project Reports to: Team Lead/Manager Roles Involved: Task/Order Progression, Customer Communication, Call Handling, Task Allocation & Management, Jeopardy Management= Role & Responsibilities: The key objective of the DCoE is to provide support to Field Engineers. Provide on-the-job support to enable tasks to … be completed as effectively as possible. Aim to stop repeat fault reports to improve the customer experience. Handle reactive engineering calls and proactive provision and repair fallouts. Make real-time decisions based on diagnostics and suggest available/alternate options to field engineers after reviewing live system reports. Read, analyze, and understand design & planning specifications to coordinate successful installation … company while maintaining all required call etiquettes when dealing with customers. Liaise with other regional teams to understand timelines and ensure contractual dates are met and all required Key Customer Interactions (KCIs) reach customers on time. Provide support five days a week, Monday to Saturday. Work shifts between 8 AM and 5:30 PM on weekdays. The scope of More ❯

roles with leading organizations across various industries. Through Myn's recruitment platform, you'll have the opportunity to: - Design and develop high-performance, user-centric web applications that enhance customer experiences. - Collaborate with cross-functional teams to implement innovative solutions and deliver impactful projects. - Contribute to the overall architecture and design decisions, ensuring scalability and maintainability. - Engage in continuous … field. Key Skills - Proficiency in React.js, JavaScript (ES6+), and Redux or similar state management libraries - Familiarity with RESTful APIs, GraphQL, and modern front-end build tools (Webpack, Babel, etc.) - Experience with responsive design and cross-browser compatibility - Understanding of version control systems (Git) - Knowledge of testing frameworks (Jest, Enzyme, or similar) is a plus Experience - 2+ years of … professional experience in front-end development using React.js - Proven track record of delivering high-quality web applications in a collaborative team environment - Strong problem-solving skills and attention to detail - Effective communication skills, with the ability to articulate technical concepts to non-technical stakeholders - Experience with agile methodologies and working within an agile team is preferred Why Use More ❯

Mid-Level PHP Software Developer Location: Hybrid - Bury, Greater Manchester (BL9 7HT) Job Type: Full-time, Permanent Salary: Competitive - Based on experience Working Hours: Monday to Friday, Day shifts, Flexible hours (core hours: 9:30 am - 2:00 pm) About the Role Crown Oil is seeking a skilled and motivated Mid-Level PHP Developer to join our in-house … development team. You will work on a variety of web applications that directly support our business operations and customer experience. This is an excellent opportunity to contribute to impactful projects using modern tools such as Laravel, React, MySQL, and nginx, within a supportive and collaborative team. Hybrid working is available following an initial onboarding period. Key Responsibilities Develop and … performance bottlenecks Design, implement and optimise MySQL database schemas Participate in code reviews and promote best coding practices Stay up to date with emerging technologies and development trends Required Experience and Skills Minimum 2 years of PHP development experience At least 2 years using Laravel Proficient in HTML, CSS, JavaScript, and jQuery At least 1 year of experience More ❯

CoE Lead's mentorship, the incumbent will help ensure compliant, efficient access processes in SAP. Specifically, you will be responsible for resolving questions from business users, delivering high-quality customer service, and driving continuous improvement to Lonza's authorization concept. This role offers a unique opportunity to grow your career at the intersection of business and IT. Join us … de-provisioning, and access modifications in collaboration with business teams, internal controls, and IT access management. Assist end-users and business collaborators with access-related questions, ensuring a positive customer experience. Support role assignments, approvals, and risk analysis in SAP GRC Access Control. Perform routine checks and monitoring of SAP access controls and segregation of duties. Document SOPs and … IT and security teams on cross-functional initiatives. Participate in training and knowledge-sharing to enhance skills. Key requirements: Basic understanding of SAP user administration, authorizations, or security concepts. Experience with ITSM/ticketing tools (e.g., ServiceNow). Strong communication and customer service skills. Proven ability to manage tickets and deliver high customer care standards. Ability to More ❯

Description We currently have a fantastic opportunity for a Senior Software Engineer to join our technology team! You will be our technical expert for a squad building software and customer experiences that are market leading and support our digital, data driven business. This is a great opportunity to work on industry leading products and become a pivotal part of … our future. We are looking for someone who has extensive backend development experience with Java and understands what its like to work in an ever changing, Agile environment. What you'll do: Key technical member of a high performing Claim's Agile squad accountable for shaping our products and customer journeys An expert developer, working with developers to … design and build customer facing systems using Java microservices and the latest cloud technologies Actively sharing technical expertise with the team both as a hands-on developer, coach and mentor. Improving the engineering practices in the squad including code quality, testing and CI/CD Working with SRE engineers to build distributed systems with a focus on high availability More ❯

intuitive journey for customers. Apply user-centric design principles to elevate the overall aesthetic and usability, with a keen focus on enhancing the e-commerce shopping experience. Skills and Experience: * 3+ years of experience in UX design specialising in CRO * Proficiency in user-centred design methodologies and the ability to translate user insights into compelling user experiences. * Strong … visual design skills with a portfolio highlighting standout design projects. * Familiarity with web analytics tools (e.g., GA, Pendo, Hotjar) and an understanding of e-commerce user behaviour. * Experience with A/B testing concepts and an openness to collaborate with CRO specialists. * Agile workflow experience, focused on iterative design and collaboration within cross-functional teams. * Proficient in prototyping … tools to visualise and communicate design concepts. * Comfortable working collaboratively across disciplines to optimise the customer experience. Up to £50,000 | Manchester, 5 days in office | Great culture & benefits Apply now and tell us why you're the perfect fit! We can't wait to hear from you. 49143NB INDMANS More ❯

intuitive journey for customers. Apply user-centric design principles to elevate the overall aesthetic and usability, with a keen focus on enhancing the e-commerce shopping experience. Skills and Experience: * 3+ years of experience in UX design for e-commerce platforms or digital products. * Proficiency in user-centred design methodologies and the ability to translate user insights into … experiences. * Strong visual design skills with a portfolio highlighting standout design projects. * Familiarity with web analytics tools (e.g., GA, Pendo, Hotjar) and an understanding of e-commerce user behaviour. * Experience with A/B testing concepts and an openness to collaborate with CRO specialists. * Agile workflow experience, focused on iterative design and collaboration within cross-functional teams. * Proficient … in prototyping tools to visualise and communicate design concepts. * Comfortable working collaboratively across disciplines to optimise the customer experience. Up to £50,000 | Manchester, 5 days in office | Great culture & benefits Apply now and tell us why you're the perfect fit! We can't wait to hear from you. 49143NB INDMANS More ❯

and we're looking for an Associate Product Manager to help transform the way our customers interact with their parcel journeys. Reporting into the Principal Product Manager for the Customer & Client pillar, you'll help build connected, self-serve experiences that reduce friction and enhance engagement across our app - from managing delivery preferences to world class support tools like … BAs, Architects, Engineers, and Service colleagues to drive delivery, maximise value and remove blockers. Influence the direction of the product through data-driven decision making and insight from key customer and business feedback. Work with internal teams to evaluate product performance and ensure alignment with strategic OKRs. Evaluate product investment opportunities, monitor ROI, and support risk management across the … right balance of technical debt, enhancements, and new feature delivery. Still interested? Great news! We are looking for: Solid understanding of the software product lifecycle and agile delivery methodologies. Experience working within fast-paced product or technology teams. Strong commercial awareness with the ability to connect technical detail to business value. Background in digital products, customer-facing services More ❯

lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The … Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure More ❯

We're an award-winning consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient, user-friendly, and solves problems … we're looking to hire a C# .Net Developer to work with us on a remote contract basis (inside IR35). It would also be beneficial if you have experience with Node.JS. Essential behaviours These are the most important things to us, we can teach skills, but behaviours are much harder to teach. A passion for engineering and a … communicator who shares our values of openness and respect A desire to build up and see others succeed, rather than wanting to be the Hero Essential skills Strong coding experience in C#/.Net and Node.js Experience in SQL, Microsoft Access and React.js A good understanding of and experience working with agile methodologies Confident ability to work More ❯

Support Engineer on a contract basis in Manchester for a leading Food and Clothing organisation. Key Skills: A continuous improvement mentality to identify and call out areas to enhance customer experience. Contribute to the creation and maintenance of knowledge base articles and documentation for common issues. Previous experience in a Tech Bar/Walk-up Support service. Experience … to support mobile technologies on Apple and Android platforms. Familiar with building, configuring, and troubleshooting desktops and laptops. Understanding of Azure, Autopilot, and Intune for deploying software to devices. Experience using BMC Helix to log and update tickets. Any previous support experience with Apple Macs would be beneficial. More ❯

join our UK team. We develop innovative, industry-leading software, and we need someone who can help showcase our tools to clients, provide top-tier support, and manage key customer accounts. If you love working with people, have an eye for detail, and want to be part of a company that values learning and development, wed love to hear … well provide all the training you need. Support customers via phone, email, and chat helping them get the best out of our products. Assist with setting up and maintaining customer accounts, keeping records accurate and up to date. Work closely with our sales, product and marketing teams to deliver seamless customer experiences. Stay current with industry and tech … trends to better understand customer needs and our unique offering. What Were Looking For: A confident communicator who enjoys speaking with people and building relationships. A passion for technology you dont need to be an expert, but you should be excited to learn. Ability to present complex information in a clear, concise, and engaging manner. A proactive, can-do More ❯

join our UK team. We develop innovative, industry-leading software, and we need someone who can help showcase our tools to clients, provide top-tier support, and manage key customer accounts. If you love working with people, have an eye for detail, and want to be part of a company that values learning and development, wed love to hear … well provide all the training you need. Support customers via phone, email, and chat helping them get the best out of our products. Assist with setting up and maintaining customer accounts, keeping records accurate and up to date. Work closely with our sales, product and marketing teams to deliver seamless customer experiences. Stay current with industry and tech … trends to better understand customer needs and our unique offering. What Were Looking For: A confident communicator who enjoys speaking with people and building relationships. A passion for technology you dont need to be an expert, but you should be excited to learn. Ability to present complex information in a clear, concise, and engaging manner. A proactive, can-do More ❯

join our UK team. We develop innovative, industry-leading software, and we need someone who can help showcase our tools to clients, provide top-tier support, and manage key customer accounts. If you love working with people, have an eye for detail, and want to be part of a company that values learning and development, we’d love to … ll provide all the training you need. Support customers via phone, email, and chat – helping them get the best out of our products. Assist with setting up and maintaining customer accounts, keeping records accurate and up to date. Work closely with our sales, product and marketing teams to deliver seamless customer experiences. Stay current with industry and tech … trends to better understand customer needs and our unique offering. What We’re Looking For: A confident communicator who enjoys speaking with people and building relationships. A passion for technology – you don’t need to be an expert, but you should be excited to learn. Ability to present complex information in a clear, concise, and engaging manner. A proactive More ❯

would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed. Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions. Collaborate closely with customers, ensuring their needs are met and issues are … resolved efficiently. Contribute to our evolving mesh gigabit access projects and the expansion of cutting-edge connectivity solutions. Required Skills & Experience: An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding. A passion for delivering exceptional customer experiences. Eagerness to engage with various technologies and contribute to a multifaceted team. Benefits … Engage in regular training sessions and events to enhance your technical and customer service skills. Step into a company that's not just about the job, but about cultivating a collaborative and rewarding environment. Salary: Starting salary of up to £35,000 along with opportunities for promotions and growth. More ❯

culture of our Manchester engineering hub About you: You've led large-scale technical initiatives across multiple teams or domains You're a strong Kotlin or Java engineer with experience in modern backend systems You've worked with React or modern JS frameworks on customer-facing UIs You love working across boundaries - connecting dots between teams, codebases, and … fast-moving, scaling environments You bring others with you - explaining technical ideas clearly to both engineers and non-engineers You care about building inclusive teams, scalable systems, and great customer experiences We're expanding! From September 2025, Zopa will be opening a brand-new office in Manchester at WeWork, Dalton Place, 29 John Dalton Street, M2 6WF. At Zopa … from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE More ❯

award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯

award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯