Customer Experience Jobs in the North of England

226 to 250 of 1,305 Customer Experience Jobs in the North of England

Customer Success Manager

bolton, greater manchester, north west england, United Kingdom
Hybrid / WFH Options
Neulinx
Customer Success Manager – PropTech SaaS Location: London (Hybrid: 2 days in-office, 3 days remote) Salary: £45,000 - £50,000 Join a Leading PropTech Innovator! Are you a proactive and customer-focused professional looking to make an impact in the fast-growing PropTech sector? This is your chance … to join a market-leading SaaS company that’s transforming the property industry. As a Customer Success Manager , you’ll play a key role in helping property businesses get the most out of cutting-edge technology, ensuring they achieve their goals and drive long-term success. What You’ll … Be Doing: Own the Customer Journey – Guide clients through onboarding, training, and ongoing support, ensuring they get maximum value from the platform. Be a Strategic Partner – Proactively engage with clients, understand their business needs, and provide tailored solutions to help them thrive. Drive Retention & Growth – Identify opportunities to expand More ❯
Posted:

Customer Success Manager

kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom
Hybrid / WFH Options
Neulinx
Customer Success Manager – PropTech SaaS Location: London (Hybrid: 2 days in-office, 3 days remote) Salary: £45,000 - £50,000 Join a Leading PropTech Innovator! Are you a proactive and customer-focused professional looking to make an impact in the fast-growing PropTech sector? This is your chance … to join a market-leading SaaS company that’s transforming the property industry. As a Customer Success Manager , you’ll play a key role in helping property businesses get the most out of cutting-edge technology, ensuring they achieve their goals and drive long-term success. What You’ll … Be Doing: Own the Customer Journey – Guide clients through onboarding, training, and ongoing support, ensuring they get maximum value from the platform. Be a Strategic Partner – Proactively engage with clients, understand their business needs, and provide tailored solutions to help them thrive. Drive Retention & Growth – Identify opportunities to expand More ❯
Posted:

Customer Success Manager

newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Hybrid / WFH Options
Neulinx
Customer Success Manager – PropTech SaaS Location: London (Hybrid: 2 days in-office, 3 days remote) Salary: £45,000 - £50,000 Join a Leading PropTech Innovator! Are you a proactive and customer-focused professional looking to make an impact in the fast-growing PropTech sector? This is your chance … to join a market-leading SaaS company that’s transforming the property industry. As a Customer Success Manager , you’ll play a key role in helping property businesses get the most out of cutting-edge technology, ensuring they achieve their goals and drive long-term success. What You’ll … Be Doing: Own the Customer Journey – Guide clients through onboarding, training, and ongoing support, ensuring they get maximum value from the platform. Be a Strategic Partner – Proactively engage with clients, understand their business needs, and provide tailored solutions to help them thrive. Drive Retention & Growth – Identify opportunities to expand More ❯
Posted:

ITAM & Microsoft Business Development Executive

Barnsley, Yorkshire, United Kingdom
SHI International Corp
Job Summary The Business Development Executive is responsible for developing Microsoft-related sales opportunities within the allocated sales territory or customer accounts. Microsoft services and deliverables are not all direct revenue-generating; the terms "customer" and "prospect" are expanded to include both revenue and non-revenue generating Microsoft … marketing activities for Microsoft services and will manage the "pipeline" of prospective customers to assure full utilization of resources and continual expansion of the customer base. The Business Development Executive will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to … assure the customer's expectations are reasonable, that deliverables are within the capabilities of the organization, and that ongoing relations with the customer are continually expanding and improving. The successful candidate will ideally be experienced in selling and promoting Microsoft Consultancy or Services and will be based from More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ITAM & Microsoft Business Development Executive

Dodworth, Yorkshire, United Kingdom
SHI International Corp
Job Summary The Business Development Executive is responsible for developing Microsoft-related sales opportunities within the allocated sales territory or customer accounts. Microsoft services and deliverables are not all direct revenue-generating; the terms "customer" and "prospect" are expanded to include both revenue and non-revenue generating Microsoft … marketing activities for Microsoft services and will manage the "pipeline" of prospective customers to assure full utilization of resources and continual expansion of the customer base. The Business Development Executive will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to … assure the customer's expectations are reasonable, that deliverables are within the capabilities of the organization, and that ongoing relations with the customer are continually expanding and improving. The successful candidate will ideally be experienced in selling and promoting Microsoft Consultancy or Services and will be based from More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Delivery Manager

Leeds, Yorkshire, United Kingdom
PEXA Group Limited
effectively managed and communicated Create and manage plans for a variety of internal delivery programmes, ensuring key stakeholders remain aligned at all times Support customer implementation programmes across all work streams (inc. commercial, implementation and onboarding), helping to schedule and/or facilitate sessions as well as proactively tracking … third-party partners, acting as the primary interface for all programme governance Continue to support the development of the methodology and governance behind our customer onboarding processes, with a focus on designing for scale Create overarching delivery plans to support upward reporting and facilitate effective resource planning Throughout all … activities, you will continue to act as the bridge between other stakeholders to ensure that everyone remains aligned and to ultimately optimise the ongoing customer experience in partnering with PEXA. As the business grows, you will also have the opportunity to help influence the strategy around expanding our More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Gateshead, Tyne And Wear, United Kingdom
Rise Executive Search & Recruitment Ltd
Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships … as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. … Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 45,000 Annual
Posted:

Business Analyst (Leeds)

Leeds, UK
Ampstek
as is” processes and then identifying improvements to the business processes, ideally by applying the Lean Six Sigma process improvement approach. Work with the Customer Journey team to analyse the current customer journey identifying where the process improvements can be made to optimise the customer journey, enhancing … customer experience and removing pain points. Required skills and experience: Must Have skills: • Mortgage process experience Ability to Independently work as the only Senior Business Analyst on a piece of work. • Ability to handle ambiguity and being able to progress analysis work without having all the … details clarified. • Experience of the waterfall software development lifecycle. • Working in a regulated environment, ideally in financial services. • Ability to hit the ground running on an in-flight project which is moving at pace. By quickly getting up to speed and delivering with minimal support and disruption to project More ❯
Posted:

Business Analyst

Leeds, England, United Kingdom
Ampstek
as is” processes and then identifying improvements to the business processes, ideally by applying the Lean Six Sigma process improvement approach. Work with the Customer Journey team to analyse the current customer journey identifying where the process improvements can be made to optimise the customer journey, enhancing … customer experience and removing pain points. Required skills and experience: Must Have skills: • Mortgage process experience Ability to Independently work as the only Senior Business Analyst on a piece of work. • Ability to handle ambiguity and being able to progress analysis work without having all the … details clarified. • Experience of the waterfall software development lifecycle. • Working in a regulated environment, ideally in financial services. • Ability to hit the ground running on an in-flight project which is moving at pace. By quickly getting up to speed and delivering with minimal support and disruption to project More ❯
Posted:

ServiceNow Systems & Process Lead

Manchester, North West, United Kingdom
Adria Solutions
managing and optimising the ServiceNow platform and supporting operational excellence across three key global teams: a 24/7 Service Desk, Invoice Reconciliation, and Customer Onboarding & Success. As the business continues to embed its recently implemented ServiceNow platform, you will take the lead in ensuring it delivers full valuesupporting … teams. Performance Reporting: Work with operations leaders to develop and enhance real-time reporting, KPIs, and monitoring capabilities to support data-driven decision-making. Customer Experience Enablement: Help drive exceptional customer service outcomes through process and system improvements. Knowledge Management: Support the creation and maintenance of knowledge … articles that enhance internal learning, self-service, and customer deflection. Process Documentation & Governance: Build, maintain, and evolve a central library of process documentation, ensuring all workflows are aligned, up to date, and easy to follow. Stakeholder Collaboration: Act as a bridge between technical teams, operations, and leadership, facilitating clear More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Head of Ecommerce

york, yorkshire and the humber, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

wakefield, yorkshire and the humber, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

doncaster, yorkshire and the humber, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

bradford, yorkshire and the humber, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

leeds, west yorkshire, yorkshire and the humber, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

liverpool, north west england, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

stockport, north west england, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

sheffield, south yorkshire, yorkshire and the humber, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

aberdeen, north east scotland, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

manchester, north west england, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

chester, north west england, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

preston, lancashire, north west england, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

warrington, cheshire, north west england, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

bolton, greater manchester, north west england, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:

Head of Ecommerce

kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom
MacGregor Black
Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and … and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and … with marketing, supply chain, IT, and commercial teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan More ❯
Posted:
Customer Experience
the North of England
10th Percentile
£24,570
25th Percentile
£32,110
Median
£35,500
75th Percentile
£59,000
90th Percentile
£86,250