Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Nigel Frank International
users and key stakeholders across departments Support clients through go-live, troubleshooting issues and ensuring a smooth transition Provide ongoing post-implementation support, including issue resolution, system optimisation and process improvements Collaborate with internal development teams to ensure customisations align with project goals and user expectations Participate in upgrade projects from older NAV versions to the latest BC releases More ❯
Alnwick, Northumberland, North East, United Kingdom
Heels & Brogues Group Limited
maintain strong customer relationships. Project Support - Assist in the planning and execution of low-carbon energy projects, ensuring smooth operations from design to implementation. Operational Efficiency - Identify and implement process improvements to enhance efficiency, reduce downtime, and optimize service quality. The Right Service Delivery Manager Experience in operations support, engineering coordination, or maintenance planning, ideally within the energy, engineering More ❯
Darlington, County Durham, United Kingdom Hybrid / WFH Options
Sellick Partnership
management. Be the primary point of escalation for security events and incidents in the organisation. Leading on, developing and implementing the cyber security strategy across the organisation. Responsible for process improvements, policy and security architecture. Management of the cyber security budget and allocation of resources to ensure priorities are met. Resonsible for building, leading and management of a newly More ❯
transformation, ERP implementations , and other major initiatives. What You'll Be Doing: End-to-end ownership of projects across business and group functions. Lead contract mobilisation, systems implementation , and process improvement. Manage budgets, risks, timelines, and stakeholders -internal and external. Collaborate cross-functionally to align outcomes with strategic goals . Engage in hands-on problem solving , guiding teams through More ❯
partnering direction, and agree the strategy and vision for where partner capabilities can deliver a competitive advantage. Work in collaboration with the Resource Management team to drive system and process improvements in the way we supply partner and agency delivered services. Commercial Management Design and set the direction for partner commercial planning that drives competitive advantage, developing frameworks, leading More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom Hybrid / WFH Options
Elevation Recruitment Group
to internal data and reporting requests from leadership. Assist in compiling operational data for meetings, presentations, and strategic planning. Maintain standardised dashboards or templates for regular reporting. Collaboration and processimprovement: Liaise with team members to understand data needs and improve reporting efficiency. Contribute ideas for automation and better reporting practices. Ensure data accuracy, confidentiality, and compliance with … internal data policies Collaboration and processimprovement: Use Hubspot to generate reports, generate dashboards and present findings Draw out trend analysis’ Requirements Strong proficiency in Excel or Google Sheets (e.g., VLOOKUP, PivotTables, basic formulas). Experience with CRM systems such as HubSpot (or similar) for lead and customer data management. Excellent attention to detail and ability to work More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
NCC Group
need to keep abreast of employment law in the UK and have experience across Europe, to ensure our people processes and training materials are updated with any legal or processimprovement changes as appropriate. In addition to generalist advisory support to the business, you will be involved in processimprovement activity to help ensure a continuous … improvement approach. You will also support our service deliver project, involving globalization of our people policies and the on-going development of self-serve approach for colleagues and managers. This role will involve data and reporting requirements to support the business areas as required, so you will need to be familiar with Workday and comfortable extracting data and reports. … Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply More ❯
and technical support to structural and piping areas across the Submarines business unit Supporting and undertaking Procedure Qualification Record development, testing and qualification of welding procedure specifications to support process improvements within the production environment Assisting with preparation and transmittal of welding documentation to production areas Monitoring weld quality within structural and piping areas and reporting findings to internal … stakeholders Investigating and evaluating emerging process technology and consumables for suitability to submarine construction Liaising with internal departments to ensure welding process control is enforced and maintained Conducting routine process audits within production areas to investigate defect trends and facilitate improvement and reporting findings for line management review Your skills and experiences: Degree qualified, or equivalent … materials and welding processes, the team are responsible for the development and implementation of new and innovative processes to maintain our position at the forefront of weld engineering and process technology. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you’ll be able to make More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
development expansion. About the Role As Head of Software Engineering, you will be responsible for the performance, direction, and cohesion of the engineering function, with a focus on people, process, and platform delivery. While this is not a hands-on coding role, your leadership will impact every part of the engineering lifecycle, from team structure and Agile maturity to … staff engagement. What We’re Looking For Proven experience as a senior, hands-off engineering leader within large-scale or high-availability environments. Strong background in Agile delivery leadership, processimprovement, and engineering transformation. Experience working closely with C-level stakeholders, especially CTOs or CIOs. Deep understanding of modern software architecture and DevSecOps principles. Exposure to, or a More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
development expansion. About the Role As Head of Software Engineering, you will be responsible for the performance, direction, and cohesion of the engineering function, with a focus on people, process, and platform delivery. While this is not a hands-on coding role, your leadership will impact every part of the engineering lifecycle, from team structure and Agile maturity to … and staff engagement. What Were Looking For Proven experience as a senior, hands-off engineering leader within large-scale or high-availability environments. Strong background in Agile delivery leadership, processimprovement, and engineering transformation. Experience working closely with C-level stakeholders, especially CTOs or CIOs. Deep understanding of modern software architecture and DevSecOps principles. Exposure to, or a More ❯
to 1st and 2nd line teams. Oversee complex projects including systems upgrades, migrations, and integrations. Collaborate with clients, vendors, and internal teams to ensure successful outcomes. Contribute to ongoing processimprovement, documentation, and internal standards. Key Attributes Required 5+ years’ experience in a senior support or 3rd line role, ideally with project delivery experience. Deep technical understanding of More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
quality project documentation aligned with governance frameworks Collaborate with IT and Transformation teams to share and apply best practices Provide peer support, cover for colleagues, and contribute to continuous processimprovement About you We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about … of around £75.5bn (at 31 March 2023). To find out more, please visit USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the … recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting . More ❯
lifecycle. Proven ability to articulate complex technical concepts clearly across diverse audiences. Collaborative and influential communicator, adept at stakeholder management and aligning solutions to strategic goals. Demonstrable innovation and processimprovement capabilities, actively contributing to transformative security initiatives. Highly Desirable Certifications Industry certifications (e.g., CISSP, CISM, Microsoft SC-200, AZ-500, SC-100, TOGAF). To learn more … and Candidate Pack provided below. Join us to shape the future of cybersecurity at Manchester Metropolitan University, making a tangible difference to our security posture and resilience. Application & Assessment Process To apply, please submit a CV and covering letter detailing your suitability, on the application portal. For informal enquiries, about this vacancy, please contact Ian Scott on Shortlisted applicants … We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower More ❯
an ambitious, rapidly growing global business. Responsibilities of the Lead Automotive CyberSecurity Engineer:- Risk Assessments (High level and detailed). Security concept development. Security health checks/informal audits. Processimprovement (Expleo and client). Support the development of best practice working procedures for Cyber security activities. Support, train and coach engineers on cyber security activities. Regular meetings More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Services client in Leeds. As the Senior Project Manager, you will be in a client-facing role responsible for delivering a range of projects - re-defining operating models, implementing process improvements, introducing new technology platforms, reviewing usage of vendors etc. Our client boasts a fantastic working culture, showcased by their very impressive review rating across Google and Glassdoor. This … is testament to their amazing teams, unique environment and endless career progression opportunities they offer their employees. Experience and skills required: * Experienced Project Manager within Financial Services * Governance, process and change leadership * Experience of managing a variety of projects including tech implementations and business change projects * Dynamic, enjoys working in a fast paced environment This is an urgent requirement More ❯
IT Training and Process Support Analyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. Responsibilities … include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven processimprovement A people person passionate about skill development A professional that can liaise with More ❯
x per month We are representing a professional membership body that provides legal support within the healthcare sector. The client are embarking on a period of change and processimprovement, and are looking for an Environments Manager to sit in their Infrastructure & Operations department. As the Environments Manager, you will oversee delivery and maintenance of all pre-production … environments, own the cross-technology domain release management process, and establish an Environments Framework to create roadmaps, set guidelines, and establish processes. You will report into the Senior IT Platform Manager, and have 1 direct report (Release Manager). We are looking for: Extensive environments management experience - across a wide domain Good knowledge on establishing better practise and processes More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Robert Half
and more. The Role: You will serve as the operational lead for two core business systems used for purchasing and financial management. The role combines technical administration, user support, processimprovement, and training delivery. You will work with both internal stakeholders and external software providers to ensure these systems remain efficient, reliable, and user-friendly. This is a … records and ensure appropriate user access and permissions. Deliver systems training across teams and support a 'train the trainer' model. Create and maintain clear and concise user guidance and process documentation. Liaise with the software supplier to manage updates, resolve technical issues, and raise development requests. Support departments in embedding efficient, consistent processes and ensuring systems are used effectively. … Monitor performance, identify areas for improvement, and contribute to wider systems strategy and governance. Requirements: Experience administering or supporting business systems (e.g., financials, procurement, or operational platforms). Strong understanding of system lifecycle activities, including upgrades, access controls, and user support. Able to communicate effectively with colleagues at all levels and explain technical processes clearly. Experience delivering user training More ❯
will work with Senior test Engineers and cross-product Test Delivery Leads to support the seamless integration and delivery of performance testing across the program, while identifying opportunities for processimprovement and innovation. This is an exciting opportunity to contribute to a multidisciplinary team and play a key role in driving testing excellence. As a Test Engineer you … all performance criteria such as load, stress, endurance, and scalability are addressed for features and systems leverage and develop performance testing frameworks, scripts and tools to automate the testing process, ensuring continuous assessment of system performance and stability maintain performance test scripts, analyse results from tests, and identify bottlenecks, inefficiencies, and performance risks early in the development cycle collaborate … the required performance standards effectively communicate performance test results, findings, and recommendations to both technical and non-technical stakeholders, ensuring clarity on areas of concern, risks, and opportunities for improvement Person specification We're interested in people who: possess experience in leading performance testing throughout the Software Development Lifecycle (SDLC), from gathering performance requirementsto delivering production-ready solutions. This More ❯
be managed by Operators or First Line Managers (FLMs). The role ensures continuous production enablement by leveraging available resources and knowledge, while contributing to operational excellence through ongoing process improvement. Key Responsibilities The role begins with receiving notifications of production issues, such as non-conformities (NCs) or emails, and verifying the availability of logistic kits and current work … management by helping identify NCs on the shopfloor, assessing the need for their creation, assisting in completing NC forms, and following up on their resolution. In terms of continuous improvement, the role helps identify production issues beyond the scope of FLMs and operators, escalating them to relevant support functions. It also contributes to analysing industrial systems, supporting work improvement proposals, eliminating waste through LEAN practices, and assisting with process validation and failure analysis. Support for industrial assets includes initiating repair requests, drafting specifications for new or modified jigs and tools, and ensuring proper calibration. In work order management, the role flags blocked work orders for discussion in PPC or Level 2 meetings and helps prioritize execution of More ❯
to our largest clients, work with some of the UK's biggest estate agency brands, and make a significant impact as we scale. We value curiosity, learning, and continuous improvement, and you will be at the forefront of new initiatives, including the rollout of a new CS platform. If you are passionate about building strategic relationships and driving client … Represent the voice of the customer internally, working with Product, Engineering, and Sales teams. Utilize data and insights to guide strategic discussions and outcomes. Support clients in product adoption, process improvements, and transformation initiatives. Assist in implementing and championing new customer success tools, including the upcoming CS platform rollout. Ideal Candidate Proven experience managing high-value, complex enterprise client … the right candidate's experience. We are committed to diversity and inclusion and welcome all eligible candidates to apply. Candidates must be eligible to work in the UK. Hiring Process We aim to make our interviews inclusive. Please inform us of any adjustments needed for the process. More ❯
support and escalation during critical go-lives Build and maintain strong working relationships with partners and third parties Identify risks and proactively manage scope changes or issues Contribute to processimprovement and strategic reporting Ideal Candidate Experienced in technology implementation across multiple sites Proven success in stakeholder engagement and vendor management Strong project management skills with relevant qualifications More ❯
address the backlog. Role Responsibilities: Not limited to Investigating IT system lines, interrogating options to ensure a correct recommendation and pursuing action to complete it. Root cause identification and processimprovement recognised along the way should be appropriately fed back to help set the standard going forward. What are BAE Systems looking for from you? The role will More ❯
We’re seeking a technically capable and customer-focused individual to join our dynamic team, with the opportunity to expand into other areas of IT—such as training, systems improvement, and beyond. In this role, you'll be the first point of contact for technical issues, ensuring staff receive efficient and friendly support across a range of hardware and … members to identify opportunities for IT enhancements. Contribute to user onboarding and training, with scope to take on a larger training role over time. Participate in IT projects and process improvements. What We’re Looking For: Experience in an IT support or service desk role. Strong communication and interpersonal skills—able to explain tech clearly to non-technical users. More ❯
Macclesfield, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
office-based and remote working, ideally located in or near the Northwest. You will lead the finance function end-to-end from top-level reporting to team leadership and process improvement. Key Responsibilities Lead all financial operations, including reporting, budgeting, forecasting, and compliance. Serve as a strategic finance partner to the board, providing commercial insight and performance analysis. Oversee … Own cashflow planning, risk management, and long-term financial modelling. Represent the business in investor relations and manage communication with external stakeholders. Identify opportunities for automation, efficiency, and commercial improvement across finance and operations. Ideal Candidate Profile Fully qualified accountant (ACA, ACCA, or CIMA). Proven experience in a senior finance leadership role (Finance Director or Financial Controller). More ❯