Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed. This can be offered on ahybrid office/home … of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in understanding how to avoid future … problems by providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy to role your sleeves up and go More ❯
Role Title: Threat Intelligence Business Analyst (Financial Services) Start Date: September End Date: 31st Mar 2026 Rate: £(Apply online only) per day Location: South of Manchester - x3 days onsite per week ***Candidate MUST be a Threat Intelligence specialist - not a generalist BA*** Or submission will not be considered. The Threat Intelligence Business Analyst plays a critical role in … identifying and translating business problems and intelligence requirements into actionable solutions that support the strategic objectives of the Chief Security Office (CSO). The analyst acts as a bridge between business stakeholders, intelligence analysts, and technical teams, ensuring that solutions are viable, scalable, and embedded effectively across the organisation. Key Accountabilities Identify and analyse business problems and intelligence requirements … to ensure analytical workflows meet business needs Champion a collaborative environment that promotes holistic intelligence analysis and cross-team integration Person Specification The ideal candidate is a business-focused analyst with strong communication and problem-solving skills, capable of navigating complex stakeholder environments and translating intelligence needs into structured solutions. Essential Skills/Basic Qualifications: Proven experience in business More ❯
The IT Test Analyst is responsible for the testing of IT Projects ensuring the delivery of high quality products. This includes defining the test approach to ensure the appropriate test coverage throughout the whole test lifecycle. Occasional travel to the other UK offices may be required as part of this role. Duties Responsible for recommending the appropriate test approach More ❯
Insight Investment is looking for an Application Infrastructure Services Analyst to join the team in Manchester. The Application Infrastructure Services Analyst will support core application infrastructure and batch operations. You will become a point of contact with regards to all scheduled processing (both in production and test environments) including intra-day and overnight batches, messaging to third parties More ❯
provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Enterprise Audiovisual Services Analyst II is an integral part of Latham's Technology and Information Services team.This role will be responsible for providing high-touch audiovisual technical support and virtual event assistance across More ❯