1 to 25 of 58 Customer Service Jobs in Oxfordshire

client's expanding team based in Headington. This is an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional customer service in a fast-paced environment. Key Responsibilities Provide professional and efficient customer support via phone, email, and other communication channels. … prioritise, and resolve incoming enquiries using customer service software. Troubleshoot and resolve issues promptly while maintaining a calm and positive approach. Manage multiple tasks simultaneously and ensure accurate documentation of all customer interactions. Collaborate effectively with colleagues to meet service level targets and achieve customer ...

Technical Customer Service Advisor - Italian Speaking (Bokun) Oxford, England, United Kingdom About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience … services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. What you’ll do: As a Technical Support Advisor at Bókun, you will ...

Part-time | Flexible hours | We're looking for a motivated, organised and customer-focused individual to join a growing business. This is a varied, customer-facing role combining sales support, customer service and e-commerce administration, with flexible part-time hours to suit the right candidate. … role: Respond to customer enquiries by phone and email. Prepare quotations and process orders using Sage 200. Build strong relationships with new and existing customers. Provide order updates and resolve customer queries. Liaise with the materials team regarding stock availability. Maintain accurate CRM records. Add and update products ...

Service Engineer Oxford and surrounding areas £36,000 - £40,000 + Company Benefits Due to continued growth, we are looking for an experienced Service & Commissioning Engineer to join our Fire & Security team. Covering Oxford and surrounding areas, you will be responsible for servicing, maintaining, fault finding, and commissioning … wide range of fire, life safety, and electronic security systems. You will also undertake small installation works while ensuring exceptional customer service and compliance with all relevant industry standards. Key Responsibilities Service, maintain, and fault find on Fire Detection, Portable Fire Extinguishers, Access Control, Door Entry, CCTV ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £45,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following ...

Service Desk Analyst Local authority | Hybrid Working £18.48 PAYE/£20.77 umbrella per hour Immediate Start | Ongoing Temporary Contract We are recruiting for an experienced ICT Service Desk Analyst to join a busy local authority ICT team in Oxford. You will provide 1st and 2nd line support … council staff, resolving technical issues, logging and managing incidents, and ensuring excellent customer service across ICT systems and applications. Key Duties Provide 1st and 2nd line IT support via phone, email and service portal. Log and manage incidents and service requests in line with SLAs. Troubleshoot ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary ...

support homeowners and end users, installers, merchants, new build developers, social housing managers and commercial building managers. What you will be doing Helpdesk and customer support First point of contact for inbound calls and HubSpot tickets across our full customer and partner base Log, categorise and prioritise every … current as the products evolve Contribute to knowledge-base articles, FAQs and troubleshooting guides Share recurring issues and product feedback with the wider Service and Engineering teams What you will bring Essential Sound technical aptitude and a genuine interest in learning how our solutions work Strong problem-solving ...

Security Service Engineer Oxford & Surrounding Areas £40,000 - £45,000 + Overtime + Bonus + Travel Package Company Van & Fuel Card Are you an experienced Security Service Engineer looking for a new mobile role? We are supporting a leading provider of Fire, Security and Electrical services … range of Fire & Security systems across commercial and residential sites, as well as supporting with small works and commissioning when required. Key Responsibilities Service, maintenance and fault-finding of Fire & Security systems Working on CCTV, Intruder Alarms, Access Control, Door Entry and Emergency Lighting Carrying out repairs, reactive call ...

Your new company Hays are working with a large public sector organisation to recruit two IT Service Analysts to join their customer support function. This is a hands-on, customer-focused role supporting colleagues across a busy corporate environment, providing a mix of remote service desk … support, face-to-face assistance and field-based support across local sites. Your new role You will work as part of the IT Service Desk and Customer Support Team, providing first and second line support to users by telephone, email, remote support tools and in person. You will ...

Field Service Engineer | Advanced Semiconductor Metrology Systems Abingdon, UK Field Service Engineer | Advanced Semiconductor Metrology Systems Location: Abingdon, Oxfordshire, with up to 20percent international trave l Salary: £40,000 to £46,000 + EMI Share Options + Private Healthcare If you’re the kind of engineer who enjoys … customers, this could be a seriously strong move. Infinitesima designs advanced metrology systems used by semiconductor customers around the world. We’re scaling, our customer base is growing, and we’re building a customer support function that can match the quality of our technology. This role sits ...

Role: Working as a mobile engineer and travelling to various sites within the Oxfordshire region Providing routine inspections of BMS equipment Respond to customer service call outs Carry out small repairs and remedial works Undertake preventative maintenance and diagnostics on building management systems. Requirements: We are seeking … Electrical skills would be an advantage but is not essential Good knowledge of communication protocols such as: Modbus, BACnet, KNX etc Professional and excellent customer service skills. This is a great opportunity to join a leading UK BMS specialist. A business who rewards for on-site relationship building ...

Planet Pharma in the United Kingdom is seeking a skilled Field Service Engineer to install, commission and service complex laboratory and diagnostic instrumentation across your territory. Working independently, you will ensure equipment uptime and deliver expert technical support and customer service at customer sites. … will diagnose electro-mechanical faults, troubleshoot TCP/IP networking, and maintain comprehensive service documentation while building strong relationships with customers #J-18808-Ljbffr ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

care, specifically in home care settings. This person will undertake regular comprehensive reviews of care documentation and all quality and compliance elements for our service, ensuring that things are done, done to a high standard and done on time. Systems are in place, but they need to be more … Access Learning Access Care Compliance Become the in-house superuser on our preferred electronic care planning and EMAR system, enabling you to ensure our service is using the systems to true potential and as efficiently as possible. Compliance Undertake compliance checks for the service in line with ...

Help grow a safer, cleaner, healthier future for everyone, every day. As a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers as well as attending customers sites to perform proactive maintenance, repairs and commissioning … relevant standards. Ensure all serviced products are tested and left fully operational and - demonstrated to the site responsible person (recorded as such on-service paperwork). Support other team members on jobs that require multiple engineers. Provide customer 'user training' when required - once experienced. Work closely with ...

+ Company Vehicle + Overtime + Training CIA Fire & Security, part of the Ranger Group, is looking for an experienced and customer-focused Key Account Fire & Security Engineer to support a portfolio of valued customer sites across the Reading area. This is a fantastic opportunity to become … trusted engineering lead for key clients, delivering exceptional service, solving technical challenges and helping shape long-term customer relationships. Why Join Us? Competitive salary of £40,000 - £50,000 Company vehicle, fuel card, mobile phone and tablet Travel allowance and enhanced overtime rates Free, secure onsite parking. Private ...

Engineer Type: Full Time, Permanent Salary: £30,000 - £37,000 About the Role My client, a well-established and multi-award-winning Managed Service Provider, is looking to recruit an experienced 2nd Line Engineer to join their growing technical team. This is a fantastic opportunity to join a business … thrive both professionally and personally. The Role The Tier 2 team is responsible for supporting, investigating, and resolving issues across my client's MSP customer base, ensuring all tickets are handled promptly and to a high standard. Key Responsibilities Acting as first point of contact for incoming support calls ...

Circa £90,000 Company Car Phone, Laptop Holidays The Role - Business Development Manager, Biomedical Solutions Sales An account management role selling multi-vendor service contracts across biomedical, ultrasound and endoscopy product ranges Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking … exceed area sales targets Extending the customer base by participating in relevant exhibitions and local events Assisting in analysing competitor activity, organising territory product presentations and taking responsibility for producing proposals and sales agreements. Your Background - Business Development Manager, Biomedical Solutions Sales To succeed in this varied and exciting ...

shifts, weekdays and weekends, as part of the administration team to ensure the smooth running of SEU Triage. The post holder will provide excellent customer care that demonstrates a caring and responsive approach to those attending the hospital, be able to accurately record and input data into the Trust … care and professionalism. Job description Job responsibilities The overall purpose of this role is to provide a high quality, comprehensive and professional administration service in support of the clinical activities undertaken on the Surgical Emergency Unit. Main responsibilities To be responsible for the reception of patients, relatives and carers ...

Role: Internal Account Manager Location: Witney - Hybrid Salary: £30k-£36K About the Role We are looking for a highly organised, customer-focused Internal Account Manager to join our Procurement team. This is a varied and commercially focused role, responsible for managing the full lifecycle of internal sales and procurement … support. Working closely with schools, consultants, suppliers and internal teams, you will ensure customers receive accurate quotations, timely updates and a high standard of service throughout their purchasing journey. Key Responsibilities: Manage the end-to-end sales process for designated regions, from initial quotation through to order fulfilment. Prepare ...

about what the Sales Administration Manager role entails Management role leading the Export & Sales Administration function, with responsibility for developing the team and ensuring customer orders, domestic and international shipments, service/repair activity and associated administration are handled accurately and efficiently. The role requires strong practical knowledge … international shipping, alongside commercial awareness and the ability to work closely with Commercial, Production, Purchasing, Finance and Quality. It also has a strong customer-service focus, dealing with order and shipment queries, while taking ownership of export/compliance issues and ensuring they are followed through to resolution. ...