Customer Experience Jobs in Scotland

26 to 32 of 32 Customer Experience Jobs in Scotland

Digital Helpdesk Apprentice

Musselburgh, Midlothian, Scotland, United Kingdom
QA
oversee a portfolio of assigned customers (after initial 3 months training) and develop good relationships with clients. You will liaise with internal teams (support/accounts) to improve the customer experience. Proactively speak with clients to ensure happy with the service and products, develop new business from existing clients and negotiate contract renewals. Please note there is no cold … calling in this role and may require occasional travel. Responsibilities: First point of contact for assigned clients, delivering a seamless experience through timely and professional communication via email, phone, and virtual meetings. Become a system expert in internal platforms and digital tools, including project management and support systems such as Liquid Planner, Basecamp, and OTRS, enabling efficient and informed … you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the More ❯
Employment Type: Full-Time
Salary: £18,000 per annum
Posted:

Internal Compliance Officer

Stirling, Scotland, United Kingdom
CitNOW Group
long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The More ❯
Posted:

Internal Compliance Officer

stirling, north east scotland, united kingdom
CitNOW Group
long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The More ❯
Posted:

Applications Product Manager

Glasgow City, Scotland, United Kingdom
Golden Charter Ltd
We're Hiring: Applications Product Manager 📍 Glasgow/Hybrid | 💰 Salary: £42,800 Are you a data-driven Product Manager with a passion for improving customer journeys and boosting conversion? We’re on the lookout for someone to join our Experience Design team — someone who can help us optimise sales performance across our web, contact centre and funeral director … channels. This is a brilliant opportunity to shape how customers experience our services, from visit to sale. You’ll work closely with our change team , marketing , and other key stakeholders to deliver smarter, more effective sales journeys. What you'll be doing: Owning and evolving the product backlog for our sales applications. Using data and insight to identify opportunities … and drive improvements. Collaborating across teams to deliver seamless, high-converting customer experiences. Ensuring our sales and onboarding journeys are fit for purpose and future-ready. What we're looking for: A strong grasp of customer needs and pain points. Confidence in using data to inform decisions and measure impact. Experience writing clear, actionable user stories and More ❯
Posted:

Applications Product Manager

paisley, central scotland, united kingdom
Golden Charter Ltd
We're Hiring: Applications Product Manager 📍 Glasgow/Hybrid | 💰 Salary: £42,800 Are you a data-driven Product Manager with a passion for improving customer journeys and boosting conversion? We’re on the lookout for someone to join our Experience Design team — someone who can help us optimise sales performance across our web, contact centre and funeral director … channels. This is a brilliant opportunity to shape how customers experience our services, from visit to sale. You’ll work closely with our change team , marketing , and other key stakeholders to deliver smarter, more effective sales journeys. What you'll be doing: Owning and evolving the product backlog for our sales applications. Using data and insight to identify opportunities … and drive improvements. Collaborating across teams to deliver seamless, high-converting customer experiences. Ensuring our sales and onboarding journeys are fit for purpose and future-ready. What we're looking for: A strong grasp of customer needs and pain points. Confidence in using data to inform decisions and measure impact. Experience writing clear, actionable user stories and More ❯
Posted:

Applications Product Manager

milton, central scotland, united kingdom
Golden Charter Ltd
We're Hiring: Applications Product Manager 📍 Glasgow/Hybrid | 💰 Salary: £42,800 Are you a data-driven Product Manager with a passion for improving customer journeys and boosting conversion? We’re on the lookout for someone to join our Experience Design team — someone who can help us optimise sales performance across our web, contact centre and funeral director … channels. This is a brilliant opportunity to shape how customers experience our services, from visit to sale. You’ll work closely with our change team , marketing , and other key stakeholders to deliver smarter, more effective sales journeys. What you'll be doing: Owning and evolving the product backlog for our sales applications. Using data and insight to identify opportunities … and drive improvements. Collaborating across teams to deliver seamless, high-converting customer experiences. Ensuring our sales and onboarding journeys are fit for purpose and future-ready. What we're looking for: A strong grasp of customer needs and pain points. Confidence in using data to inform decisions and measure impact. Experience writing clear, actionable user stories and More ❯
Posted:

Network Engineer

Erskine, Renfrewshire, Scotland, United Kingdom
DXC Technology
we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … colleagues. At DXC, building a better you, builds a better us. We have openings for experienced Network Engineers to join our teams based in Erskine and Newcastle, due to customer requirements successful applicants must be eligible for high level UK Security clearance, SC. Duties and Responsibilities NOC 3rd line engineering support, including but not limited to the following activities More ❯
Employment Type: Permanent
Posted:
Customer Experience
Scotland
10th Percentile
£32,000
Median
£32,851
75th Percentile
£32,851
90th Percentile
£32,951