26 to 33 of 33 Customer Experience Jobs in Scotland

Field Engineer

Hiring Organisation
Celestra Ltd
Location
Dunfermline, Fife, UK
Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

Field Engineer

Hiring Organisation
Celestra Ltd
Location
Broughton, Scottish Borders, UK
Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

Field Engineer

Hiring Organisation
Celestra Ltd
Location
Livingston, West Lothian, UK
Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

Customer Service Advisor

Location
Larbert, Stirlingshire, United Kingdom
oriented professional with a flair for resolving billing queries or are you a tech-savvy professional with a talent for technical support and enhancing customer experiences? Join us at Concentrix, where you will work with a leading telecommunications provider. In this role, you'll handle billing inquiries related … overdue payments, discrepancies in bills, and processing payments over the phone or you'll handle inbound technical support calls, efficiently resolve customer issues, and identify opportunities for service enhancement. This position offers a prime opportunity to excel and grow while delivering exceptional service and contributing to our sales team ...

Account Manager

Hiring Organisation
Maxwell Bond
Location
Glasgow, Scotland, United Kingdom
uncapped commission) About the Role: A leading technology and digital learning provider is looking for a commercially driven BDM to grow existing customer and partner relationships. The role focuses on developing opportunities within an established client base, identifying new revenue streams, and delivering against clear sales targets across … maximise revenue opportunities. Maintain ownership of client relationships to ensure projects remain in scope and delivered successfully. Prepare quotes, proposals, and presentations tailored to customer requirements. Manage and prioritise the sales pipeline using CRM systems to consistently achieve and exceed targets. Deliver excellent customer service to build long ...

Customer Training Support Advisor

Location
Larbert, Stirlingshire, United Kingdom
oriented professional with a flair for resolving billing queries or are you a tech-savvy professional with a talent for technical support and enhancing customer experiences? Join us at Concentrix, where you will work with a leading telecommunications provider. In this role, you'll handle billing inquiries related … overdue payments, discrepancies in bills, and processing payments over the phone or you'll handle inbound technical support calls, efficiently resolve customer issues, and identify opportunities for service enhancement. This position offers a prime opportunity to excel and grow while delivering exceptional service and contributing to our sales team ...

Regional Fibre Engineer

Hiring Organisation
Global Highland Limited
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£30,000
growing company bringing ultra-fast fibre to more rural communities across the Highlands. To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in the North Highlands (Alness and further North). Don't worry if you don't have … fibre experience as full training provided. This role is about having the right attitude and the willingness to be adaptable. You will work in a manual role working in a variety of weather conditions. As this is a regional role it will involve at least 2-3 nights away ...

Service Analyst

Hiring Organisation
Systal Technology Solutions
Location
Glasgow, Scotland, United Kingdom
their IT infrastructure. Role Overview We are currently recruiting for two experienced Service Analysts to join our team in Glasgow. Ideally you'll have experience working to ITIL standards and a passion for customer service as you'll be working with one of our largest customers … levels of the business. Strong planning and documentation skills to support the Product areas in maintaining the configuration management system. Hands-on experience with ServiceNow. Why come and work with us at Systal? Competitive salary, benefits package. Unrivalled training and development, ensuring you stay at the top of your ...