next step in your IT career? Tycom Limited is a long-established Aberdeen-based Managed Service Provider, trusted by businesses across Scotland for more than 45 years. As a Microsoft Partner and Cyber Essentials PLUS Certification Body, we deliver secure, modern IT solutions that keep our clients connected, protected, and productive. We're looking for a Service Desk Engineer … who's ready to step up and advance their IT career — someone with strong Microsoft365, Server, and endpoint Windows support skills who enjoys solving problems, helping users, and delivering an excellent support experience. You'll join a team supporting a wide range of Scottish businesses using Microsoft technologies. What You'll Do • Provide responsive technical … support via phone, remote tools, and client site visits. • Troubleshoot and resolve issues with Microsoft365, SharePoint Online, Teams, Exchange Online, and Windows 11 endpoints. • Manage users, groups, and permissions in Microsoft Entra ID and the Microsoft365 Admin Centre. • Support and configure MDM and RMM platforms for endpoint and device management. • Perform More ❯
next step in your IT career? Tycom Limited is a long-established Aberdeen-based Managed Service Provider, trusted by businesses across Scotland for more than 45 years. As a Microsoft Partner and Cyber Essentials PLUS Certification Body, we deliver secure, modern IT solutions that keep our clients connected, protected, and productive. We're looking for a Service Desk Engineer … who's ready to step up and advance their IT career — someone with strong Microsoft365, Server, and endpoint Windows support skills who enjoys solving problems, helping users, and delivering an excellent support experience. You'll join a team supporting a wide range of Scottish businesses using Microsoft technologies. What You'll Do • Provide responsive technical … support via phone, remote tools, and client site visits. • Troubleshoot and resolve issues with Microsoft365, SharePoint Online, Teams, Exchange Online, and Windows 11 endpoints. • Manage users, groups, and permissions in Microsoft Entra ID and the Microsoft365 Admin Centre. • Support and configure MDM and RMM platforms for endpoint and device management. • Perform More ❯
rollout, and integration of a new ERP system across all departments. Collaborate with engineering, service, and sales teams to align workflows and data structures. Maintain and enhance ERP and Microsoft365 environments post-deployment. Develop and manage SharePoint-based collaboration and document storage systems. Automate processes using Microsoft Power Platform tools (Power Apps, Power Automate). … change management including documentation, rollback plans, and user communication. Lead troubleshooting and root cause analysis, liaising with internal IT and vendors. Support development of training and competency systems within Microsoft365 environments. Document system architecture, integrations, and workflows for long-term scalability. Ensure data integrity, access control, and compliance across all connected systems. Desirable Skills & Experience Experience … or production environment (valve service experience advantageous). Strong technical, computing, and integration skills. Proven track record in ERP deployment or development with a company-wide focus. Familiarity with Microsoft365 administration and SharePoint management. Ability to lead cross-functional teams toward unified ERP solutions. Experience in digitisation, automation, and technology integration projects. Proactive and methodical approach More ❯
smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft365, networking, cloud, and telecoms). Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including Active Directory … monitor systems to identify potential issues and recommend improvements. Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: Strong administration of Microsoft365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server and … manage priorities in line with SLAs. Willing to join an on-call rota. A full driving licence Desirable: Experience with telecoms systems (VoIP/SIP/hosted PBX). Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft365, networking, cloud, and telecoms). Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including Active Directory … monitor systems to identify potential issues and recommend improvements. Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: Strong administration of Microsoft365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server and … manage priorities in line with SLAs. Willing to join an on-call rota. A full driving licence Desirable: Experience with telecoms systems (VoIP/SIP/hosted PBX). Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Lorien
your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects … clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10/11) . Proficiency in Microsoft365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support … 200+ user environments onsite and remotely. Excellent communication and documentation skills. Nice to Have (but flexible to train the right person): Lab experience MSP background Backups experience Hyper-V O365 Cyber Essentials ISO27001 In return: Generous holiday entitlement and enhanced pension contributions. Health cash plan, cycle-to-work scheme, retail discounts, and free on-site parking. Access to wellbeing services More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Lorien
your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects … clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10/11) . Proficiency in Microsoft365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support … 200+ user environments onsite and remotely. Excellent communication and documentation skills. Nice to Have (but flexible to train the right person): Lab experience MSP background Backups experience Hyper-V O365 Cyber Essentials ISO27001 In return: Generous holiday entitlement and enhanced pension contributions. Health cash plan, cycle-to-work scheme, retail discounts, and free on-site parking. Access to wellbeing services More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
SeeByte
induction training. Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like MicrosoftOffice365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management: you will set up, manage, and maintain user accounts, permissions, and access controls across various … Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. … Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant More ❯
induction training. Hardware & Software : you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like MicrosoftOffice365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management : you will set up, manage, and maintain user accounts, permissions, and access controls across various … Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. … Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant More ❯
Essential Qualifications & Experience Degree in an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft365 Security & Compliance Storage systems MicrosoftOffice Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware More ❯
Aberdeen, Aberdeen City, City of Aberdeen, United Kingdom
Hydrasun Group Ltd
Essential Qualifications & Experience Degree in an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft365 Security & Compliance Storage systems MicrosoftOffice Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware More ❯
comparable role Experience in providing 1st and 2nd level support Experience with various Microsoft Windows client and server operating systems Experience with Microsoft365 products (Office365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Constant Recruitment
Microsoft Sentinel Engineer Up to £70,000 DOE Remote MUST be UK based Are you an experienced Microsoft Sentinel Engineer ready to take ownership of advanced security projects? Do you have strong 3rd-line level experience across Microsoft, Azure, networking, and cloud security? Would you like to join a fast-growing global consultancy where your expertise will … help shape the future of their cybersecurity offering? I f so, this could be the perfect opportunity. The Role You will join the cybersecurity team within a specialist Microsoft consultancy thats growing rapidly across the UK and globally. The team currently numbers around 15 within a 60-person business and is expanding fast including the recent onboarding of a … major financial services client. As a Microsoft Sentinel Engineer, you will design, implement, and optimise Sentinel solutions across enterprise environments. You will connect multiple data sources, write complex KQL queries, build automation playbooks, and work closely with clients to strengthen their security operations and response capabilities. This is a technically advanced role that combines engineering depth with real client More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Cathcart Technology
They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Cathcart Technology
They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but More ❯
ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration More ❯
improvement. Challenge and improve existing company-wide systems. Manage and develop the Group IT Infrastructure team to achieve results. Support the management of Group IT Infrastructure budgets. Technology Stack Microsoft Windows servers on-premise and cloud based services, using Hyper Visors to provide high availability systems. Microsoft365, SQL Servers, SD-WAN, Firewall ownership, with Multi More ❯
Dalkeith, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
KAT Recruitment
of network issues. Ensure compliance with security requirements such as GDPR and PCI DSS. Install, configure, and support modern productivity tools such as, but not limitedto MicrosoftOffice365, Teams, SharePoint etc. Good understanding and adhere to strict compliance of IT security bestpractises to protect the business against cyber threats. Conduct hardware and software inventory, documentation, and More ❯
Employment Type: Permanent, Part Time, Work From Home
rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: Provide 1st and 2nd line support across desktop, laptop, server, and printer systems Administer Microsoft365 and Windows 11 environments Perform patching and support for various business applications Manage IT peripherals and printer systems across multiple UK sites Register and manage change … modernisation What You will Bring: Degree in an IT-related discipline Minimum of 2 years year’s in a similar role Strong technical knowledge and analytical skills Familiarity with Microsoft applications and general IT infrastructure Track record of troubleshooting issues Excellent communication and customer facing skills Ability to think outside the box, prioritise effectively, and take ownership of issues More ❯
Development Person Specification Essential skills will include: Proven experience in IT infrastructure operations and end user services Strong knowledge of backup, restore, patch management, and security compliance Proficiency with Microsoft365, SCCM, Intune, and Teams Room technologies Excellent problem-solving, communication, and stakeholder management skills Ability to lead cross-functional teams and manage vendor relationships Commitment to More ❯
and communication skills. Highly organised and proactive with strong planning and time management skills. Able to build relationships with both external and internal stakeholders. Strong negotiation skills. Confident in Microsoft365/Office Packages including PowerPoint, Word and Excel. THE BENEFITS: Location: M8 Corridor Salary: Negotiable D.O.E Pension Laptop Company Car Remote working THE CONSULTANCY: Edwards & Pearce More ❯
who: Thrives in an ever-changing environment where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced production setting. Has a knack for More ❯
PH1 3XB, Ruthvenfield, Perth and Kinross, United Kingdom
KAG Recruitment Consultancy
who: Thrives in an ever-changing environment where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced production setting. Has a knack for More ❯
PA4, Scotstoun, Glasgow City, City of Glasgow, United Kingdom
North-PB
justice. Responsibilities Description of Role As L1 Helpdesk you will be responsible for: First line support, including troubleshooting and remote diagnostics for: End user Windows 11, android, iSO devices Microsoft365 and Entra Windows Server 2022 Infrastructure including wireless, switches, firewalls Business systems: SAP ByDesign (ERP) and AutoTask Conference systems such as Teams Room Device and application management using Microsoft … issues or incidents using remote management tools) EXPERIENCE Prior experience providing first-line support within a service provider setting is preferred. Proficient computer literacy, including expertise with the Office365 product suite and remote access/support tools. Familiarity with M365 administration portal and Azure environments. Solid understanding of various operating systems, such as Windows 11, Microsoft Server 2022, Android, iOS, and Ubuntu Linux. Fundamental knowledge of networking technologies, ideally working with Cisco and Aruba hardware. Professional certifications such as Microsoft, CompTIA, or Cisco credentials are advantageous. Knowledge of cyber security concepts, including Sentiel SIEM, is considered beneficial Experience with SAP ByDesign and Datto AutoTask platforms is advantageous. North rewards employees with a competitive market More ❯
network issues. * Ensure compliance with security requirements such as GDPR and PCI DSS. * Install, configure, and support modern productivity tools such as, but not limited to MicrosoftOffice365, Teams, SharePoint etc. * Good understanding and adhere to strict compliance of IT security best practises to protect the business against cyber threats. * Conduct hardware and software inventory, documentation More ❯