1 to 25 of 59 Root Cause Analysis Jobs in Scotland

look at all the evidence available and support the client on the appropriate action to contain and remediate any security incident. They will need to be able to provide root cause analysis and liaise with the customer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Security Monitoring … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the root cause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯

environments. Collaborate closely with 1st and 2nd line support teams, offering mentorship and knowledge sharing. Ensure the timely and efficient resolution of service desk tickets, with a focus on root cause analysis and continuous improvement. Contribute to the enhancement of service delivery by staying current with evolving technologies and industry best practices. Core Requirements: At least More ❯

to agreed SLAs, maintaining high levels of customer satisfaction. Technical Expertise: Implement selected ITIL best practices to ensure that we develop a customer focussed service oriented. Problem Management: Conduct root cause analysis for recurring issues and implement solutions to prevent future occurrences. Stakeholder Management: Develop strong relationships through effective communication and engagement with internal and external stakeholders … for improvement. Compliance: Ensure all processes and procedures comply with regulatory requirements and company policies. Quality Assurance : Ensure that team deliverables are quality reviewed and work with Testing and Analysis functions to ensure releases are tested and fit for implementation Technical Proficiency : Be able to offer technical input into complex solutions while supported by team technical leads Disaster Recovery More ❯

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

overall service capability. Monitor, prioritise, and take ownership of high-priority tickets in line with SLAs and business needs. Contribute to improving support processes and identifying recurring issues for root cause analysis and long-term solutions. What We’re Looking For Demonstrated experience in 3rd line support roles within an IT or Managed Service Provider (MSP) environment. More ❯

and operational health across critical payment systems. You will collaborate with our application support DevOps Labs to utilize observability platforms such as Splunk and Dynatrace for monitoring, incident response, root cause analysis, and system performance optimization. About us We are an innovative bank committed to shaping finance as a force for good, empowering our people to innovate … SLAs and performance indicators. Knowledge of configuring alerts, reducing noise, and automating alert routing in collaboration with Technical Recovery Managers. Proficiency in Splunk SPL, report scheduling, app management, and root cause analysis. Ability to conduct proactive system performance analysis and generate reports for stakeholders. Development of scripts for automation and integration of observability tools with CI/ More ❯

partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, root cause analysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast … develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting root cause analysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies More ❯

partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, root cause analysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast … develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting root cause analysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies More ❯

and address potential issues before they impact clients' operations. Assist in the design, implementation, and management of IT solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting steps for internal knowledge base More ❯

Analysts and QAs to ensure process designs are clearly understood and implemented. Identify improvements to the team’s internal processes and upholding standards including peer review. Incident management, including root cause analysis, clean-up and prevention of future occurrences. Contribute to Sky’s RPA strategy and assessing new automation opportunities. Expand and maintaining our RPA infrastructure. What More ❯

evaluation and review of process risk and identify appropriate controls to reduce the likelihood of potential process failure occurring that may adversely affect the business e.g., Failure Mode Effect Analysis (FMEA). Lead the investigation of Customer Complaints, ensuring corrective action is identified, agreed and implemented in a timely manner to prevent recurrence. Ensure all NCRs are investigated in … a timely manner, ensuring root cause and corrective action is identified, agreed and implemented in a timely manner to prevent recurrence. Support the Quality Inspection activities as required, including assisting client inspection activities. Ensure Quality Inspection activities are conducted and reported in a timely manner for all internal and external stakeholders. Ensure monitoring and measurement devices are calibrated … Verify the effectiveness of actions to prevent recurrence prior to closure, ensuring documented information is retained. Lead third-party audits including Client/Project audits, certification audits. Lead the analysis and review of quality management system performance (trends) and identify recommendations for improvement. Lead the communication and reporting of quality management performance internally and externally, including client and project More ❯

Python, Powershell, or Go, which are essential for automating routine tasks and system deployments. Incident Management and Troubleshooting - The ability to manage incidents effectively, troubleshoot issues swiftly, and perform root cause analysis to prevent future incidents. Systems Engineering and Automation - A deep understanding of systems engineering, including operating systems, networking, and cloud infrastructure. Proficiency in automation tools … reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing … aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and More ❯

requires a detail oriented critical thinker who can anticipate issues and solve problems. Candidates should be able to analyze large datasets to detect underlying patterns and drive to a root cause analysis. Required Skills: 3+ years experiences (or equivalent) with Security Analysis and Incident Response (i.e., working in SOC/CIRT/CSIRT/CERT). Subject … concepts, security alerts, and incidents. Excellent writing and presentation skills are required to communicate findings, recommendations, and status of investigations. Experience with investigating common types of attacks, network packet analysis, log analysis, and reviewing security events. Ability to build mitigations to defend against network-based threats. Knowledge of Windows processes and Active Directory. Able to work extended working More ❯

and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and More ❯

and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and More ❯

and maintaining comprehensive plans. Exceptional written and verbal communication skills, with experience in drafting executive alerts and communications. Advanced business analytical skills related to reporting and governance. Proficiency in root cause analysis and data interpretation. In-depth awareness of external market trends and industry knowledge. Strong problem-solving, analytical, and time management skills. Self-motivated, proactive, and More ❯

and address potential issues before they impact clients' operations. Assisting in the design, implementation, and management of IT solutions, including network infrastructure, cloud services, and security protocols. Conducting thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Documenting support processes, procedures, and troubleshooting steps for the internal knowledge More ❯

knowledge into useful features and model inputs in close collaboration with subject matter experts. • Use both structured and unstructured data sources to carry out data wrangling, feature engineering, and root cause analysis. • Monitor model performance, retrain as necessary, and make sure models continue to be precise and understandable in real-world settings. • Ensure compliance to data governance guidelines More ❯

production ramp-up of our SPAD IC products. The ideal candidate will have a proven track record in product engineering and test development, including experience with ATE platforms, yield analysis, production support, and qualification processes, especially within automotive-grade environments. While a deep understanding of SPAD or optoelectronic device behavior is preferred, the emphasis of this role is on … and Support: Develop, validate, and maintain ATE test programs for SPAD ICs. Optimize test coverage, throughput, and yield performance. Support test program bring-up and production correlation activities. ● Yield Analysis Improvement: Analyze production test data to drive yield improvements. Investigate low-yield lots, identify root causes, and implement corrective actions. Work with fab, assembly, and test partners to … execution of qualification plans in compliance with AEC-Q100, ISO26262, and customer-specific requirements. Collaborate with reliability engineers and test teams to implement qualification hardware and test flows. ● Failure Analysis Debug: Perform bench-level and ATE-based debug of production and qualification failures. Guide root cause analysis efforts and implement solutions to improve product robustness. ● Cross More ❯

is based in Edinburgh. This role will be Via Umbrella. Working in a Hybrid Model of 1 day a week on site. Key Skills and Experience Strong analytical and root cause analysis skills, with experience resolving complex system issues Lean Six Sigma (Green belt and above) skillset is advantageous Knowledge of mainframe technologies (COBOL is advantageous) Experience … to structured methodologies such as ITIL, Lean Six Sigma, or hybrid Agile/Waterfall environments Proactivity and enabling collaboration between stakeholders is essential 7+ years in business or systems analysis roles, preferably in legacy environments and architectures IND_PC3 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

Familiarity with infrastructure automation tools such as Ansible, Packer, and AWS CloudFormation Proficient in at least one programming language and scripting for automation Strong analytical skills and experience with root cause analysis Comfortable working in agile environments, including participation in code reviews and testing To find out more about Curve Dental and what it's like to More ❯