26 to 44 of 44 2nd Line Support Engineer Jobs in the South East

2nd Line Engineer Location: London (onsite) Salary: Up to £45,000 per annum We are currently looking for a dynamic and skilled 2nd Line Engineer to join our client’s small but growing team based in London. This is a standalone IT support role where you will be … will be a key part of the team and will ensure smooth day-to-day operations by providing support to users at all levels. Key Responsibilities: Provide 2nd line support to all employees, both onsite and remotely. Manage and maintain a range of technologies, including Active Directory, Windows Server, Entra ID, Office … Ensure IT systems and networks are maintained, updated, and secure. Collaborate with the wider team to meet deadlines and deliver on operational requirements. Key Skills and Experience Required: Proven 2nd line support experience with strong troubleshooting abilities. In-depth experience with technologies including: Active Directory Windows Server Entra ID Office 365 Exchange Server Firewalls and More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent … and confidence across Windows 11, O365 and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You ll also take part in a paid on-call rota (1 in … weeks), with some occasional travel to nearby sites. What you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile More ❯

2nd Line Support Engineer Up to £180 - 200 per day Location: Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a contract 2nd Line Engineer. You will be customer facing to educate and onboard the technical side of the client process … not doing sales!), helping the founders and team to set up MSP SOPs, documentation, and processes, while offering 2nd/3rd line support for the managed services clients already onboard. Ideal Skills: Virtualization package experience (V2 Cloud, Hyper-V, VMWare, Oracle VM Virtual Box, Citrix Workspace). Proficient experience within Windows and Mac environments. O365 More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine … well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression into more advanced … architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary More ❯

2nd Line Support Engineer London, 4/5 days onsite £30,000 - £40,000 MSP The role: Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA thresholds for incidents, requests, and problems. Offering technical maintenance and support for all IT hardware and software used by end users. … comprehensive diagnostics with end users to facilitate ticket resolution and project completion. Performing regular maintenance and patching of infrastructure, endpoints, and servers. Acting as an escalation point for support calls from different support tiers, ensuring timely and well-managed escalation and resolution processes. Onsite technical support that will require the capability to confidently and More ❯

2nd Line Support Engineer London, 4/5 days onsite £30,000 - £40,000 MSP The role: Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA thresholds for incidents, requests, and problems. Offering technical maintenance and support for all IT hardware and software used by end users. … comprehensive diagnostics with end users to facilitate ticket resolution and project completion. Performing regular maintenance and patching of infrastructure, endpoints, and servers. Acting as an escalation point for support calls from different support tiers, ensuring timely and well-managed escalation and resolution processes. Onsite technical support that will require the capability to confidently and More ❯

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region on a full-time, remote (work-from-home … role involves: High-quality tools Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you can recreate it, diagnose it … or escalate it to 3rd line colleagues with specialist skills where necessary. Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion. Required Qualifications & Experience: At least 3 years of IT Support experience, preferably including on-site networking. Maths and English qualifications equivalent to GCSE C or above. Full More ❯

results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic Second Line Engineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. … Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. To be successful in … this role you must have the following skills Endpoint support for Microsoft Windows devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of Microsoft 365 products, including but not limited to Exchange, SharePoint, OneDrive, and Intune. Management of Azure resources such as Azure Session Desktops and Azure files. On More ❯

Deskside & 2nd Line Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support and ensuring the smooth operation of the organisation’s … tasks and prioritize effectively in a fast-paced environment Attention to detail in maintaining documentation and procedures Strong teamwork skills Customer-focused approach and commitment to high-quality support Willingness to learn new technologies Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus Minimum of 2 years' experience in an IT support … scheme Share purchase options at a discounted rate Cycle to Work Scheme and gym discounts Life insurance coverage Access to deals hub for savings on purchases and activities Support tools like Mortgage Advice, Life Coaching, and Money Hub #J-18808-Ljbffr More ❯

Bennett and Game are partnering with a family run IT & Cyber Security company actively looking to take on a 2nd Line Support Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and … eventually progressing into a 3rd Line Support Engineer role. 2nd Line Support Engineer Job Overview This role is a blend of responsibility and growth. You'll already be confident in: Taking ownership of escalated support requests Communicating clearly with clients Troubleshooting issues in Microsoft … Windows, and networking environments You'll be building experience in: Project delivery and migrations Azure AD and cloud-first environments Security standards and best practices Scripting and automation 2nd Line Support Engineer Job Requirements Positive attitude and hunger to improve Calm under pressure Strong communicator Process-oriented and dependable Networking fundamentals (Ubiquiti, Mikrotik More ❯

Must drive and own a vehicle - on site 5 days a week and need a car to get there**** Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled IT … Support Engineer to cover 1st & 2nd line support . This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within the organisation and involves troubleshooting hardware issues, installing and configuring software applications … workstations operate efficiently and securely. Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers, and mobile devices More ❯

2nd Line Support Engineer - Colchester MS Server - Office 365 - VMware - Azure This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client projects, Visiting users/client sites … the infrastructure and systems Efficiently resolving technical incidents and problems Play a pivotal role in a range of different projects of both a medium and large scale nature Support and coach more junior members of the team Develop and produce high quality IT documentation, following the correct procedures Orchestrate and initiate changes to infrastructure systems Technology you'll … Azure Backup Technologies: Veeam Backup, Replication TCP/IP, DNS, WINS, DHCP Interviews for this role are comencing in the next few days, so do not hesitate to apply! 2nd Line Support Engineer - Colchester - Office 365 - Servers - VMware - Azure Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We're looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft … environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help … company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help … company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

2nd Line Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2nd Line Wintel Support Engineer who thrives in fast-paced environments … and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a service that really makes a difference. Key responsibilities: Provide 2nd Line support … to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining communication with stakeholders Support high-profile users, ensuring professionalism and efficiency at every touchpoint Collaborate closely with colleagues to troubleshoot and resolve technical issues Contribute to the maintenance and enhancement of Windows-based More ❯

IT Application Support Engineer Fareham, Full-time in office required £35,000, 25 days Holiday, Pension Scheme, Healthcare Scheme and many more Are you ready to take your IT skills to the next level in a fast-paced, innovative logistics environment? We're recruiting for an IT Application Support Engineer to join … the first point of contact for application issues, solving problems quickly and minimising downtime. - Manage system updates, patches, and performance enhancements to keep things running seamlessly. - Train and support operational teams to maximise application use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We're Looking For - Strong SQL knowledge and familiarity with More ❯

Role : 2nd Line Storage Support Engineer Location : Basingstoke We are looking for a 2nd Line System Administrator to join our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management More ❯

to get involved in project work and have a real impact in Quantum's future development. Main duties and responsibilities: Deal with all user queries and act as the 2nd line but also 1st and some 3rd line Support users both over the phone, using our remote tools or directly to the site … would love to have you join our team and in return we will provide the following rewards & benefits : Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life. Company Pension Scheme (after 1 years service) Free DBS check Access to retail discounts and offers Refer a friend scheme of … the UK. We are not able to offer sponsorship to candidates at this time. If you would like to find out more about this opportunity, please visit our website 2nd Line Support Engineer - Quantum Care . If you have any issues with completing our online application form, please contact the HR team on More ❯