Facilities Helpdesk Manager
- Hiring Organisation
- CBW Staffing Solutions Ltd
- Location
- Basildon, Essex, South East, United Kingdom
- Employment Type
- Permanent
position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking to take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs … Excellent organisational and prioritisation skills. Strong problem-solving and decision-making ability. Commercial awareness and an understanding of operational performance. A proactive approach to continuous improvement. Excellent communication and influencing skills. Key Responsibilities Take ownership of the customer experience across the Helpdesk operation. Build and maintain strong relationships with ...