Senior Customer Success Manager
- Hiring Organisation
- eGain Communications
- Location
- Newbury, Berkshire, UK
- Employment Type
- Full-time
software has seen in years. Knowledge management is exploding from back-office necessity to boardroom priority, and we hold the cards: marquee clients, proven SaaS architecture, and hybrid AI that actually delivers. Your mission: You'll align our AI-powered knowledge platform to executive priorities, expand our footprint, and turn … Transform satisfied customers into vocal advocates and case study partners. What You BringProven track record in customer success or consulting roles with enterprise B2B SaaS clients. Deep understanding of AI, automation, and the enterprise technology landscape. Proven ability to manage complex stakeholder relationships. Comfortable presenting business reviews ...