25 of 25 Service Analyst Jobs in the South East

About the role Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: Service Desk Analyst To provide operational and technical support … support of all hardware and software supplied to the end user. Support for the MS 365 suite. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. To proactively work with customers to suggest better ways of working ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT Service … hold active SC clearance will be preferred. Flexibility to work hybrid with 2-3 days onsite is also expected. Key responsibilities: Maintain the IT service catalogue so that services, products and related data artefacts remain accurate and up to date. Document services with clear descriptions, service levels ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT Service ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT Service ...

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. … takes the time to understand their clients' organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role Overview As a Service Desk Analyst ...

SERVICE DESK ANALYST 6 MONTH INSIDE IR35 CONTRACT EXETER BASED, ONSITE WORKING NPPV3 Clearance Needed Overview We are seekingexperienced Service Desk Analysts to join a busy and collaborative IT support team. This role focuses on providing first-line technical support to a large end-user community, resolving … issues efficiently while delivering excellent customer service. Responsibilities Provide first-line IT support via telephone and service requests Diagnose and resolve end-user hardware, software and access issues Log, triage and prioritise incidents and service requests Escalate complex issues to appropriate support teams when required Deliver a high ...

Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise … looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast ...

currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management and prioritisation of requests … backlog, to create, update, disable or archive Service Catalogue items. Supporting Tooling teams to build the workflows within the ITSM toolset to meet the needs of catalogue requests. Ensuring the Service Catalogue items accurately reference appropriate CIs and other data points. Maintaining Service Catalogue standards to provide ...

Senior License Services Analyst Bytes Software Services | Leatherhead or Reading, England, United Kingdom (Hybrid) Turn data into action. Help customers get more from Microsoft. Bytes Software Services is one of the UK’s leading technology partners, delivering end-to-end IT solutions that help organisations modernise, secure, and transform … 2bn+, we help thousands of customers unlock greater value from technology across cloud, software, security, data and AI. We're looking for a Senior Service Analyst to join our Software Optimisation Services team. This is an opportunity to take ownership of customer-facing Microsoft 365 and Azure optimisation ...

Service Desk Analyst (1st/2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line … fast-paced, customer-focused environment. Remote Outside IR35 £150 – 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Our client promotes a culture of learning and development, so applicants with little commercial experience who seek IT entry/junior roles, are welcome to apply. Main Duties: Liaise ...

client, a prominent player in the technology sector, is actively seeking a Service Delivery Analyst to join their team on a permanent basis. This role is integral in ensuring high-quality service delivery, with a strong emphasis on customer service, user experience, and communication. Key Responsibilities … resolve issues. Troubleshoot and resolve common issues using documented processes and knowledge bases. Document, triage, and escalate issues when necessary. Job Requirements: Experience in service delivery within a technology environment. Strong customer service skills and a user-centric approach. Ability to execute tasks with precision and adherence ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework click apply for full job details ...

currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management and prioritisation of requests … backlog, to create, update, disable or archive Service Catalogue items. Suppor... LFWQ1_UKTJ ...

currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management and prioritisation of requests … backlog, to create, update, disable or archive Service Catalogue items click apply for full job details ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within … busy service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within … busy service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping their … helping people, and learning new technology . Youll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience. Our Service Desk supports customers 24/7 , but this role operates on a 19:0007:00 4 days on, 4 days off shift pattern ...

About the role We are currently seeking a proactive, organised and customer-focused Service Desk Analyst to join our Service Desk team. This is a customer-facing role supporting external healthcare customers, so experience in external client support environments is essential; applicants whose experience is limited … will provide technical and functional support across our Alcidion product suite, ensuring incidents are triaged, investigated and resolved in line with agreed service levels. You will play a key role in supporting our customers across complex healthcare environments, including Electronic Patient Record (EPR) and other health technology solutions operating ...

Providing daily support to the Bluekong Service Delivery team and managing and maintaining key systems within the organisation. Role Duties for this role include: Maintaining and building relationships with the companies' new and existing field engineering teams Maintaining all project/support based documents/process Assisting with critical … works Building strong relationships with both customers, suppliers and delivery leads Monitoring and being the first port of contact for BlueKong support customers The Service Delivery Analyst will be: A bright individual looking to develop their career within a creative environment Skilled administrator Comfortable working in a busy ...

firm clients based in the City of London is seeking an experienced IT Service Desktop Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract. This is a hands-on role providing high-quality 1st and 2nd line support … paced professional environment. Key Responsibilities: Provide desktop support for laptops, desktops, mobile devices, printers, and Microsoft 365 applications. Manage and resolve IT incidents and service requests through the ticketing system. Support meeting room and AV technology, including video conferencing facilities. Set up and deploy equipment for new starters ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data ...

Junior IT Support Analyst (Temporary Contract) One of our top law firm clients based in the City of London is seeking a Junior IT Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract . This is an excellent opportunity … line IT support to users across the business, assisting with hardware, software, and Microsoft 365-related queries. Log, monitor, and resolve IT incidents and service requests through the ticketing system, escalating where necessary. Support the setup and configuration of laptops, desktops, mobile devices, and peripherals. Assist with onboarding ...

Business Analyst, Change Management, Legal IT, Professional Services, Please Read in FULL, Part Remote IT Business Analyst required to work for a Law Firm based in the City of London. This will be 2 days remote/3 days office based per week...but in a lovely new office … Please read carefully before applying – we need a seasoned/experienced Business Analyst who has worked within a Law Firm or Professional Services/Partnership experience. If you have not worked within any of these sectors, we cannot consider your application. The ideal candidate will have strong business analysis ...

World Class Defence Organisation is currently looking to recruit a Manufacturing Logistics Services Analyst subcontractor on an initial 12 month contract. The department are looking for candidates with either Logistics or Warehouse Management Systems experience. The role will be 4 days per week onsite. Your office base … Umbrella). Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at time and a quarter Manufacturing Logistics Services Analyst Job Description: Join us at the forefront of Digital Transformation, where your expertise and support will define the foundation for UK Manufacturing Logistics Services. ...