26 to 43 of 43 Service Design Jobs in the South East

Forest Job Type: Full-time, Hybrid Join a leading organisation on a journey of Digital Transformation aimed at enhancing customer experience and streamlining processes through advanced technology and modern service design. Day-to-day of the role: Lead the support, enhancement, development, and implementation of assigned applications, providing expert technical advice. Actively support our Digital Transformation programme and projects. … Collaborate closely with all ICT teams to continuously support and improve applications through proactive planned activities and reactive requests. Design and implement IT solutions to enhance system performance and security. Provide technical support and troubleshooting for IT-related 2nd and 3rd line issues. Work with stakeholders to understand their IT needs and requirements. Develop and maintain documentation for IT More ❯

Bring: 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Experience translating qualitative and quantitative insights into clear, actionable strategies. Ability to collaborate in multidisciplinary teams More ❯

Bring · 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution. · Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. · Experience translating qualitative and quantitative insights into clear, actionable strategies. · Ability to collaborate in multidisciplinary teams More ❯

As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. In your secondary role, youll act as an Engineering Authority, offering oversight and support across … the wider service team. You'll help ensure system-level performance meets design expectations and is fit for purpose. ROLE REQUIREMENTS Essential Demonstrate suitable professional qualifications such as CCNA/CCNP/Juniper JNCIA OR provide relevant evidence of experience in designing, delivering, testing and supporting network solutions within military and/or air traffic management domains or … equivalent organisations. Desirable Ability to work in a regulated environment, e.g. CAP 670 or Defence Standard 00-972 Design, Commissioning & Support of Air Traffic Management equipment meeting applicable standards, or other high integrity systems. Knowledge of Microwave link and/or BLoS technologies. Provision of NOC/SOC services (working within or managing) RESPONSIBILITIES Design Support the development More ❯

to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing … to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to … a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define client current and desired state, and finally present the proposed solution. Building client understanding of ServiceNow functionality More ❯

CLEARANCE TO BE CONSIDERED JOB DESCRIPTION: The SAP Procurement & Supply Chain Architect Contractor is a crucial role in the SAP (Neptune) organization, and is accountable for the solution/service design, configuration and support services of t click apply for full job details More ❯

FSC Senior Project Manager Start Date: ASAP Duration: 12 months Contract: Full time, 3 days in office, 2 WFH. WHO WE ARE Future Strategy Club (FSC) is a full-service creative consultancy based in London. We partner with global corporates and UK scaleups to deliver transformative marketing campaigns, brand experiences, and strategic innovation. Our model is lean, modular, and … Delivery. The FSC Senior Project Manager will be highly experienced and dynamic, overseeing diverse range of projects for our clients. These can include strategic consultancy, research, brand and visual design, new products and service design, digital marketing and campaigns, as well as print and TV projects. The ideal candidate will play a crucial role in assembling and … the ability to manage multiple projects simultaneously and prioritise tasks effectively Technical Proficiency: Familiarity with project management tools and software, as well as a solid understanding of digital marketing, design, and production processes Adaptability: Ability to adapt to changing project requirements and client needs, maintaining flexibility and resilience under pressure Presentation Skills: Proficiency in creating engaging and informative project More ❯

and aligned with business continuity objectives, regulatory requirements, and industry best practices. You will collaborate closely with Digital teams, business stakeholders, and external partners to embed resilience into Digital service design, maintain compliance, and support recovery readiness., Responsibilities include: Digital Disaster Recovery & Resilience Assurance & Testing - Develops, executes, and improves Digital DR testing strategies to ensure services can be … business and Digital teams. Develops and delivers training to ensure Digital and business teams understand their roles in DR scenarios. Facilitates DR table top exercises and awareness sessions. Technology & Service Resilience Improvements - Works with Digital Operations, Infrastructure, and Cloud teams to embed resilience into Digital services and infrastructure. Reviews new Digital services to ensure they meet recovery and continuity … improve DR capabilities through automation and new technologies. Supplier & Third-Party Resilience Assurance - Engages with Digital suppliers and cloud providers to validate their DR capabilities and ensure contractually agreed service continuity measures are in place. Reviews third-party BC/DR documentation and ensures alignment with organisational needs. Works with procurement and Digital Commercial teams to embed resilience requirements More ❯

As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. In your secondary role, youll act as an Engineering Authority, offering oversight and support across More ❯

As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. If your skills, experience, and qualifications match those in this job overview, do not delay More ❯

purpose/summary An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied … a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Work collaboratively with user researchers, content designers, service designers, performance analysts, software developers, policy, and legal teams. Develop designs based on evidence of user needs and organisational outcomes. Ensure that the interface is easy to use and … navigate. Interpret evidence-based research and incorporate this into your work. Work with the product manager, digital service manager, business analysts, and user researchers to refine the services in light of external factors such as changes in policy, legislation, technology, or user requirements. All profiles will be reviewed against the required skills and experience. Due to the high number More ❯

necessary. Experience with large volumes of data and high throughput, low latency solutions built on Kafka and Kubernetes You have experience with, and are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs, and in-memory/NoSQL stores. You have experience in resolving different solutions and More ❯

using Terraform, Azure CLI, PowerShell and more. Lead incident management, capacity planning, and performance tuning initiatives. Guide engineers in observability, cost optimisation, and security best practices. Define and track service level objectives (SLOs) to improve engineering outcomes. Champion a DevOps mindset with “you build it, you run it” accountability. We’re Looking For: Proven background in Site Reliability Engineering … or senior DevOps roles. Strong software engineering fundamentals (especially in .NET/C#) Confidence in leading incident response, platform scaling, and service design. Someone who thrives in a matrixed, multidisciplinary structure and enjoys mentoring others. The Offer: £80–85k base salary 1 day per week in a stunning lakeside office 25 days holiday + bank holidays 5% employer pension More ❯

change projects. You will provide support and co-ordination of business activities and processes to support the Head of Business Change and Release Management and Head of Process and Service Design. The ideal candidate will have experience within a PMO, project-based environment and ideally within Change. Rate : £400-450 per day (inside IR35) Pay Framework : Umbrella Company Duration More ❯

role of Networks Engineers Authority will be to oversee the performance and management of the Marshall IP network, management of third-party network providers and be responsible of ‘in service’ change management related to Network services. The secondary role is to provide technical support to the service design team, providing system design support to the service designer, Senior networks engineer and Technical Service Authority as required. The split of primary and secondary roles is expected to be 70/30. RESPONSIBILITIES Safety Responsibilities (Primary and Secondary Role) Support the assurance of equipment level safety cases, including hazard analysis. Support safety case reviews and advise the need for additional reviews in response to significant events. … Participate as required in the safety investigations managed by internal/external agencies and OEMs with support from Supplier Management. Advise and assist the Technical Service Authority in discharging their safety accountability. Equipment performance monitoring to support the safety thread and integrity for each Technical Service. Through Life Management (Primary Role) The Engineering Authority (EA) will be responsible for More ❯

specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions . Our mission is to help enterprises accelerate business growth through AI-powered automation, CX design, and digital transformation strategies . We are looking for a strategic partner and co-founder —someone who is not just an expert in digital transformation, CX design, AI … AI agents, omnichannel CX strategies, and conversational AI to enhance customer interactions. Leadership & Team Building: Build and scale a team of experts in UX, CX, AI, and CRM implementation. Service Design & Delivery: Oversee the design and execution of customer experience strategies, AI-powered automation, and CRM integrations for enterprise clients. Co-Founder Mindset: Work alongside other leadership More ❯

Do you want to grow a fast growing and exciting Managed Services Provider? Be given responsibility to deliver key projects into the Managed Service offering? Work with an inspirational leader in the Managed Services world Looking for a Project Manager with a proven track record of successfully delivering IT projects in a managed services environment. A background in IT … paced environment. Key Responsibilities: End-to-End Project Delivery Ensure projects are delivered on scope, on time, within budget, and meet quality expectations. Execute managed services projects such as service deployments, migrations. Transitioning services into production environments, collaborating closely with operational teams and ensuring service acceptance criteria is adhered to. Manage complex projects involving multidisciplinary teams, vendors, and … stakeholders. Develop and maintain detailed project plans, timelines, and budgets. Collaborate with pre-sales and service design teams to understand client requirements. Build strong relationships with clients, vendors, and internal teams to ensure seamless project execution. Act as the primary point of contact for clients, ensuring their needs are met throughout the project lifecycle. More ❯

manage a high-performing CS team, own key accounts, and act as the escalation point for strategic clients. Working cross-functionally, you’ll bring customer insight into product, coaching, design, and commercial decisions, always with a focus on delivering measurable impact. Key Responsibilities Define and lead the customer success strategy to drive retention, satisfaction, and growth Own and evolve … key accounts Deliver impactful, data-led reporting that aligns product value with client goals Act as escalation point for high-priority customer issues Feed customer insights into product and service design Lead and coach a small, effective customer success team Represent the voice of the customer across the organisation About You Proven experience leading Customer Success in a More ❯