Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Infoplus Technologies UK Ltd
The Role: Solution Architect - ServiceNow - SaaS Location: Wokingham/Warwick, UK - Hybrid Role type: Inside IR35 Contract Job Description: Mandatory Skills: ServiceNow - SaaS Experience: 10+ YEARS Preferred Requirements Ø ServiceNow System Administrator Certification Ø ServiceNow Implementation Specialist Certification Ø Experience working with ServiceNow domains Primary Responsibilities include: Ø Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT … and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Ø Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting More ❯
Your Role As a ServiceNow Architect, you will: Establish and enforce systems design and architectural standards across the delivery lifecycle. Act as a Design Authority, providing expert input into the design of ServiceNow-based solutions. Contribute to bids and proposals, presenting innovative ideas and solutions to potential clients. Bring thought leadership and creative problem-solving to both existing engagements and … new opportunities. Champion equity, diversity, and inclusion in your day-to-day work Your Skills and Experience We're looking for someone with: Proven experience in ServiceNow development and architecture , with broad exposure across the Now Platform. Prior experience with at least one of the following modules: HRSD, SecOps, IRM, GRC. Strong background in designing and implementing complex ServiceNow solutions … including custom applications and integrations. Experience managing and administering ServiceNow in SaaS environments. Ability to produce and maintain Low- and High-Level Design Documentation . Excellent communication skills and a keen eye for detail. Understanding of architectural structures within both SaaS and on-premises ServiceNow environments. Certifications (Required or Expected) ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Spec More ❯
Southampton, Hampshire, South East, United Kingdom
Gerrell & Hard
software lifecycle Desirable Extras: C#, C++, Web Development, Barcode printing (ZPL/EPL) Experience with Git/SVN, TCP/IP networking, PowerApps Familiarity with Active Directory, DHCP, or ServiceNow Qualifications: Degree in Software Engineering or related field (2:1 or above) or relevant HND with strong supporting experience More ❯
One platforms whilst liaising with business stakeholders and steering committees Experience with related tools such as Boyum Usability Pack, Coresuite FSM etc Delivery of integrations with systems such as ServiceNow and other business systems Experience of digital transformation/business change and TOM development Excellent organisational and communication skills Excellent opportunity to play a key role in the delivery of More ❯
/contribution in team discussions. Contribute in providing solutions to work related problems. Advanced proficiency in IT Troubleshooting is required. Expert proficiency in Customer Technical Support, Intermediate proficiency in ServiceNow, Advanced proficiency in Microsoft Office Suite, Advanced proficiency in Apple macOS Management, and Advanced proficiency in Cross-Team Collaboration are recommended. You will have the opportunity to work independently and More ❯
well as long term engagements. PLATFORM/TOOL EXPERTISE • Experience on the below mentioned tools is not mandated but candidates having exposure to these will be preferred: • MetricStream, Archer, ServiceNow GRC & SecOps, OneTrust QUALIFICATIONS B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: • CISA/CGEIT/CISM/CISSP/CIPP E • ISO 27001 Implementer More ❯
london (city of london), south east england, united kingdom
HCLTech
well as long term engagements. PLATFORM/TOOL EXPERTISE • Experience on the below mentioned tools is not mandated but candidates having exposure to these will be preferred: • MetricStream, Archer, ServiceNow GRC & SecOps, OneTrust QUALIFICATIONS B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: • CISA/CGEIT/CISM/CISSP/CIPP E • ISO 27001 Implementer More ❯
well as long term engagements. PLATFORM/TOOL EXPERTISE • Experience on the below mentioned tools is not mandated but candidates having exposure to these will be preferred: • MetricStream, Archer, ServiceNow GRC & SecOps, OneTrust QUALIFICATIONS B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: • CISA/CGEIT/CISM/CISSP/CIPP E • ISO 27001 Implementer More ❯
Azure or OCI It would be great if you had: Experience with F5 Load Balancers and Fortinet products (Fortigate and Fortiweb) CCNP certification Knowledge of datacentre operations Familiarity with ServiceNow and SolarWinds If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love More ❯
plans to help build internal SME knowledge. Knowledge Required: General proficiency within infrastructure and able to maintain VM's, Network configuration etc. Automation tooling experience, e.g. Ansible, Python, scripting. ServiceNow integration. Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic More ❯
Konversational - The ServiceNow Customer Workflow Experts
ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving … outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused … direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience More ❯
Konversational - The ServiceNow Customer Workflow Experts
ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving … outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused … direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience More ❯
london (city of london), south east england, united kingdom
Konversational - The ServiceNow Customer Workflow Experts
ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving … outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused … direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience More ❯
DV clearance, ServiceNow Developer, Hybrid Role With 4 Days a Week Onsite In Either Birmingham or London, Permanent Role My client, a leader in the public sector, is seeking a ServiceNow Developer to join their existing team on a permanent basis. With a focus on developing and refining the IT Service Management (ITSM) toolsets, you will be involved in providing … work as the CSC seeks to improve and modernise its ITSM platform and tooling, which is currently an on-premise installation of Service Now. Applicants must demonstrate the following: ServiceNow development/Administration experience ITSM ITIL Experience and knowledge of the Government Security Classifications levels and an understanding of the Cabinet Office Security Policy Framework The role holder must be … will require the successful candidate to undergo DV security clearance which will likely take between 9 - 12 months, meaning a start date of autumn 2026 is likely. DV clearance, ServiceNow Developer, Hybrid Role With 4 Days a Week Onsite In Either Birmingham or London, Permanent Role More ❯
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Dexian Europe
work as part of a team and on your own initiative. Prior experience working in a contact center environment is not essential however it would be beneficial. Knowledge of ServiceNow Platform is not essential, but would be beneficial Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity More ❯
and design. Proficiency in ServiceNow. Strong understanding of security principles. Experience with cloud technologies. Work Environment The work environment is dynamic and collaborative, leveraging cutting-edge technologies such as ServiceNow and cloud platforms to deliver secure and compliant solutions. The role requires a strategic mindset and a commitment to aligning architecture with business goals. Location England, UK Rate/Salary More ❯
ServiceNow Test Analyst Hybrid Salary up to 45k A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both … scripts & steps. Overcoming risks and any issues found during testing. To be successful in the role you will: Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge … experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification is advantageous as is ISTQB Test Certification. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Understanding Solutions
initiatives. As the Programme Manager you will be responsible for leading the applications workstream within the separation programme. This includes coordinating dependencies across technology teams, ensuring readiness reporting (via ServiceNow), and driving delivery to support milestones. Key Skills and Responsibilities for the Programme Manager: Lead the applications workstream, ensuring milestones and dependencies are managed effectively. Partner with technology, product, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Understanding Solutions
initiatives. As the Programme Manager you will be responsible for leading the applications workstream within the separation programme. This includes coordinating dependencies across technology teams, ensuring readiness reporting (via ServiceNow), and driving delivery to support milestones. Key Skills and Responsibilities for the Programme Manager: Lead the applications workstream, ensuring milestones and dependencies are managed effectively. Partner with technology, product, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Understanding Solutions
initiatives. As the Programme Manager you will be responsible for leading the applications workstream within the separation programme. This includes coordinating dependencies across technology teams, ensuring readiness reporting (via ServiceNow), and driving delivery to support milestones. Key Skills and Responsibilities for the Programme Manager: Lead the applications workstream, ensuring milestones and dependencies are managed effectively. Partner with technology, product, and More ❯
Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders to gather requirements and … identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management abilities Understanding of performance metrics and improvement strategies Ability to work independently and as part of … retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If you are a skilled ServiceNow Performance Analyst looking for a new contract opportunity in the retail sector, we would love to hear from you. Apply now to join our client's innovative team. More ❯
for a proactive leader with a strong technical background and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth … and consistent service delivery throughout periods of change. Key Responsibilities * Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans * Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals * Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance * Embed ITIL best practices across all … IT support operations and delivering high-quality IT services * Strong technical background with hands-on IT support experience * Deep understanding of ITIL frameworks (Intermediate certification or higher preferred) * Experienced ServiceNow Administrator or Product Owner * Inspirational people leader with a proven ability to motivate, develop and manage teams * Excellent communication and stakeholder management skills * Strong analytical and organisational abilities, with a More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Coordinate the JML lifecycle activities—ensuring timely setup for new joiners, updates for internal movers, and removal of access for leavers. Process and track access-related requests through the ServiceNow ITSM platform, ensuring all workload and provisioning statuses are accurately updated in relevant records and documents. Manage incoming requests from employees and automated processes in the ITSM system, ensuring all … of experience in an administrative, coordination, or business support role—ideally within an IT, corporate, or professional services environment Good working knowledge of Office 365, familiarity with Intune and ServiceNow or other IT service management tools. Understanding ITIL best practices or willingness to learn. Excellent organisational and administrative skills, with a strong eye for detail. Strong written and verbal communication More ❯
london, south east england, united kingdom Hybrid / WFH Options
NST - Nova Source Technologies
Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯
slough, south east england, united kingdom Hybrid / WFH Options
NST - Nova Source Technologies
Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯