IT Field Support Engineer / Onsite Second Line Technician
- Hiring Organisation
- AWD online
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
infrastructure issues Remote Troubleshooting: Provide responsive remote IT support for desktops, laptops, mobile devices and cloud platforms Microsoft 365 Administration: Support Outlook, OneDrive, SharePoint, Teams and Intune environments Systems Support: Maintain and troubleshoot Windows 10 and 11 and macOS devices Server & Directory Management: Support Active Directory, DNS and DHCP … managed services or corporate IT environment Proven experience of troubleshooting Windows and Mac operating systems Experience with Microsoft 365 including Exchange Online, Teams, SharePoint and Intune Experience supporting Windows server technologies including Active Directory, DNS and DHCP Understanding of networking principles including WiFi, firewalls and routers Strong troubleshooting, problem ...