51 to 75 of 121 Customer Service Jobs in South Wales

small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric … high-performance support team, balancing both on-site and remote staff. Your leadership ensures seamless communication, exceptional service delivery, and continuous growth within the team of Advisors, Technicians and Team Leaders. Key Responsibilities: Deliver Exceptional Customer Support : Set high service standards and ensure every interaction reflects professionalism, efficiency, and world-class service. Manage & Support Remote Team Members … in goals and support quality. Lead with Empathy & Excellence: Promote a culture of accountability, innovation, and personal growth across all support roles including Advisors, Technicians and Team Leaders. Enhance Customer Experience: Continuously refine support strategies to maintain fast resolutions and outstanding user satisfaction. Implement Best Practices & Technology: Leverage collaboration tools to streamline workflows, improve remote troubleshooting, and maintain efficiency More ❯

small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric … high-performance support team, balancing both on-site and remote staff. Your leadership ensures seamless communication, exceptional service delivery, and continuous growth within the team of Advisors, Technicians and Team Leaders. Key Responsibilities: Deliver Exceptional Customer Support : Set high service standards and ensure every interaction reflects professionalism, efficiency, and world-class service. Manage & Support Remote Team Members … in goals and support quality. Lead with Empathy & Excellence: Promote a culture of accountability, innovation, and personal growth across all support roles including Advisors, Technicians and Team Leaders. Enhance Customer Experience: Continuously refine support strategies to maintain fast resolutions and outstanding user satisfaction. Implement Best Practices & Technology: Leverage collaboration tools to streamline workflows, improve remote troubleshooting, and maintain efficiency More ❯

Role Description Responsibilities: Overseeing the implementation process, ensuring customer satisfaction, providing software training, and managing ongoing support for dental practices. Collaborating with cross-functional teams to ensure successful implementation. Identify and communicate potential risks and roadblocks during implementation. Being a single point of contact for the customer till they are settled and set up for success on CareStackTM. … Adopt a consultative approach to understand the current practice workflows and adapting them for CareStackTM. Influence and educate the customer towards better workflows and SOPs that would yield higher growth Monitor them for core workflow adoption during the initial few weeks and proactively reach out if they are found vulnerable while using CareStackTM. Make an early assessment of the … the practice and predict possible churn scenario and highlight the ones that may need more support than usual. Required Skills/Experience Analytical Skills, Software Implementation, and Communication skills Customer Satisfaction and Customer Service skills Experience in healthcare or dental industry is a plus Experience using software Strong project management skills Excellent problem-solving abilities Ability to More ❯

delivery of modern IT infrastructure solutions. About the Role This is a hands-on technical delivery role. As the IT Infrastructure and Services Lead, you will take ownership of service design, implementation, and client success. You'll work closely with existing clients to scope and deliver tailored IT solutions. This will be a one-man effort initially, but there … requirements into technical solutions. Excellent communication skills and a proactive, solutions-driven mindset. Self-starter with the ability to manage multiple projects and priorities. A passion for delivering exceptional customer service while driving innovation Essential Experience IT Technical support Running or being part of IT audits Remote monitoring Microsoft 365 Management/backup Patch Management Anti-Virus support … Cyber Security (Cyber Essentials) Nice to have Experience Cloud Infrastructure - Microsoft Azure Device Management - Microsoft Intune Business Continuity & Disaster Recovery - Azure Site Recovery If you're a technically strong, customer-focused professional looking to step into a leadership role with real impact, we want to hear from you. Submit your CV today to be considered More ❯

the ITS Operating Model, and an enabler for the Technology Strategy in AMP8 and beyond. It brings together the historically separate worlds of change/project delivery and IT service and operations into one multidisciplinary team responsible for the complete end to end business service for a given technology platform or group of applications. Working as a multidisciplined … the SA CC team continually releases innovative products to relevant business areas to support the achievement of our AMP goals, drive efficiencies and help our business areas provide excellent customer service. To do this you will engage with all business areas, using your excellent communication and problem-solving skills to identify business problems that can be solved through enterprise … communication and problem-solving skills to define business problems, and translate these into requirements backlog which supports the SA CC and broader Welsh Water strategies for technology, digital and customer service, as well as AMP goals for efficiency savings. Define and implement stakeholder management strategies to ensure that all business stakeholders, from all areas of the business remain More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you'll contribute: Lead a team of analysts that More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Monzo Hear from our team about what it's like working at Monzo • London/UK Remote £140,000 - £165,000 + Share Options Benefits Technology About Customer Operations at Monzo: The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim … to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable More ❯

Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no … more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when … with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: •Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact •Provide 1st line technical, account, sales, and general support to customers across multiple channels, including More ❯

Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no … more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when … with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: •Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact •Provide 1st line technical, account, sales, and general support to customers across multiple channels, including More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

List 12 Months Job ID 6861 Descriptions & requirements Proud to serve. Proud to keep justice going. Our Delivery Managers play a critical role helping deliver justice. if you're customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role. About us HM … Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.We're looking for individuals who are committed to public service and making a difference in people's … responsible for the smooth running of the County Courts, leading your team and supporting your Operations Manager to meet operational needs, deliver performance objectives and provide a consistent and customer-focused service. You're able to maintain positive and effective working relationships with the judiciary, supporting agencies, voluntary and user groups and strive for continuous improvement to improve operational More ❯

Microsoft Dynamics 365 platform Collaborate directly with key stakeholders to turn their requirements into action What we’re looking for: Strong experience developing CRM solutions in Dynamics365 , particularly in Customer Service, Sales, and Field Service modules Expertise in C#, .NET, ASP.NET in modern environments (preferably .NET 6) What will set you apart: Experience with CRM SDK, REST More ❯

a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense … the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or … times. Follow all company health and safety and security guidelines. Bonas Benefits: Up to 50% discount on our fantastic products. 30 days holiday - increasing each year after two years' service (up to 35 days). Westfield Health Be Well Cash Plan. Auto-enrolment into our pension plan. Access to 360L - our eLearning platform Free access to our 24 hour More ❯

manufacturing has produced many commercial successes over the years, including the best-selling British computer of all time, the Raspberry Pi. Additionally, we are the home of a Sony customer service and solutions centre, a business incubation centre and much more. Role Overview: New Model Introduction are looking for a Test Engineer to join the dynamic team. The … RS-422, TCP, CAN, MODBUS, I2C) Basic Networking Knowledge What we offer: Generous company pension scheme Generous life assurance 33 days annual leave inclusive of public holidays Long service holiday days Complimentary onsite secure car park Onsite gym and changing facilities Subsidised canteen Private medical insurance Complimentary access to school holiday schemes More ❯

of-sale system. Keeping track of inventory levels and restocking products as needed. Contributing to the overall cleanliness and tidiness of the shop. Creating a welcoming environment where exceptional customer service is paramount. Driving results by consistently meeting targets and KPIs. Leading by example and motivate your team members. Bringing fresh ideas and expertise to the table with … strong communication skills. Successful Applicant: Background in a sales or service-oriented setting. Works effectively as part of a team and independently. Possesses a 'can-do' attitude with a hunger for achieving targets. Experience in guiding a team to deliver sales against targets. Proven ability to excel in a fast-paced environment. Passionate about technology and eager to stay More ❯

of-sale system. Keeping track of inventory levels and restocking products as needed. Contributing to the overall cleanliness and tidiness of the shop. Creating a welcoming environment where exceptional customer service is paramount. Driving results by consistently meeting targets and KPIs. Leading by example and motivate your team members. Bringing fresh ideas and expertise to the table with … strong communication skills. Successful Applicant: Background in a sales or service-oriented setting. Works effectively as part of a team and independently. Possesses a 'can-do' attitude with a hunger for achieving targets. Experience in guiding a team to deliver sales against targets. Proven ability to excel in a fast-paced environment. Passionate about technology and eager to stay More ❯

contribute to client-facing workshops, helping capture business needs, define solution scope, and map out functional and technical requirements. Configuration & Custom Development - Configure D365 CE apps such as Sales, Customer Service or Field Service. Technical consultants will also design and build custom components using Power Apps, Power Automate, Azure Functions, plugins, PCF controls, and integrations. Cross-Functional Collaboration More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the UK in 2017, enabling it to offer current accounts. Monzo's mission is to Make Money work for Everyone whose growth has accelerated rapidly with significant revenue and customer growth across UK consumers and SMEs making it the seventh largest bank in the UK by customer numbers. Customers are trusting increasing amounts of their money to Monzo … is committed to maintaining high levels of transparency, prudence and governance, while continuing to innovate its products and services for the benefit of customers. With a focus on solving customer needs, Monzo is committed to providing financial solutions for customers that are relevant, competitive, user-friendly and transparent, both directly and through a series of carefully selected partners. Monzo More ❯

Cameras, including industry-leading 4K technology. We also offer contract manufacturing solutions for various non-Sony brands, contributing to successes like the Raspberry Pi. Additionally, we host a Sony customer service and solutions centre, a business incubation centre, and more. Role Overview: We are looking to strengthen our network team with a focus on security. The Network Security More ❯

understanding of the litigation lifecycle and EDRM. Experience with eDiscovery software (processing & hosting). 5 plus years of client-facing project management experience at a consultancy, law firm, or service provider Strong customer service, follow-up, and problem-solving skills. Ability to communicate complex technical solutions to non-technical audiences and translate client requests to technical teams. More ❯

wafer fab experience Familiar with modern manufacturing concepts such as JIT, KANBAN, Zero Defects, SPC, TQM, TPM Experience in driving continuous improvement activities and projects Highly motivated, results-oriented, customer service-focused, with strong teamwork and communication skills, and ability to work flexible hours Ability to empower and listen to others Power your career as you power the More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … business partners to ensure suppliers and procurement strategies are synced with strategic business objectives Working closely with senior management to achieve optimal commercial outcomes, balancing cost-efficiency with quality, service, and compliance. Leveraging data, insights and reporting to drive prioritisation and demonstrate value of the Procurement function Acting as the senior expert in procurement, commercial strategies, and relationship management More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … business partners to ensure suppliers and procurement strategies are synced with strategic business objectives Working closely with senior management to achieve optimal commercial outcomes, balancing cost-efficiency with quality, service, and compliance. Leveraging data, insights and reporting to drive prioritisation and demonstrate value of the Procurement function Acting as the senior expert in procurement, commercial strategies, and relationship management More ❯

save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯