for UK SC/DV clearance Full UK Driving Licence Desirable Experience with infrastructure automation (e.g., Ansible, Terraform) Scripting skills (e.g., Bash, PowerShell, Python) KVM Hypervisor experience Exposure to ITIL-based service management Familiarity with secure environments and MOD standards Person Specification Integrity & Professionalism : Demonstrates honesty, ethical behaviour, and professionalism in all interactions, reflecting NCLs commitment to transparency and trust More ❯
clinical IT systems in use within the Health Board. IT software workings, Microsoft Office. Desirable IT qualification i.e. registered IT Technical (RITTech) or FEDIP Associate. Service Management qualification i.e. ITIL Foundation. Experience Essential Previous experience of delivering objectives. An understanding of user requirements and implementing Change Management. Experience of delivering outcomes within tight timescales. Desirable Experience of using computerised clinical More ❯
and presenting to customers Commercial awareness and ability to balance quality with cost Flexible and quick to pick up new tools (Jira, Azure DevOps, etc.) Bonus if you have: ITIL knowledge, team management experience, cloud/tech consulting background. Be part of a growing consultancy where your impact is seen Work in a collaborative, supportive environment Develop your skills in More ❯
Cardiff, Butetown Community, South Glamorgan, United Kingdom
IntaPeople
and presenting to customers Commercial awareness and ability to balance quality with cost Flexible and quick to pick up new tools (Jira, Azure DevOps, etc.) Bonus if you have: ITIL knowledge, team management experience, cloud/tech consulting background. Be part of a growing consultancy where your impact is seen Work in a collaborative, supportive environment Develop your skills in More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior More ❯
and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior More ❯
Swansea, Killay, West Glamorgan, United Kingdom Hybrid / WFH Options
83zero Ltd
Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯
Employment Type: Permanent
Salary: £45000 - £46000/annum benefits, perks, and healthcare
you Cisco CCNP (or equivalent) qualification. Extensive experience in large enterprise networks and cloud infrastructure. Skilled in Cisco routing/switching, security appliances, wireless, and SD-WAN. Knowledge of ITIL processes, with 3rd-line support experience. Strong communicator with proven stakeholder engagement skills. A team player who can stay calm and effective under pressure. Think this one's for you More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
knowledge of Microsoft 365, Azure, and Windows Server. Virtualisation experience (VMware, Hyper-V). Networking & security skills (VLANs, VPNs, firewalls). Backup/storage knowledge. Certifications (Microsoft, VMware, CompTIA, ITIL) are a bonus - or willingness to work towards them. What's on offer: Competitive salary + £3,600 guaranteed annual bonus. Training budget and support for new certifications. Variety - no More ❯
opportunity for an experienced Major Incident and Problem Manager to join the business.This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability.Salary is going to be in the region of £40- 60k depending on experience within similar roles. The Role:Manage high-priority and major incidents through to resolution.Assess More ❯
or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g., ITIL, PMP, CISSP) are advantageous. Ready to lead and innovate in a high-impact role? Apply now and take the next step in your IT leadership career. More ❯
CF37, Pontypridd, Rhondda Cynon Taf, Mid Glamorgan, United Kingdom
Artis Recruitment
or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g., ITIL, PMP, CISSP) are advantageous. Ready to lead and innovate in a high-impact role? Apply now and take the next step in your IT leadership career. More ❯
Atlantic Wharf, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Aldi
to the best of their abilities Able to build trust and relationships at all levels Experience in executing test scripts, system databases and automation (Desirable) Qualifications such as ISTQB, ITIL etc. (Desirable) Previous technical exposure to Electronic Retail Point of Sale systems (Desirable) What You’ll get in Return Salary starting £31,335 rising to £35,020 Monday to Friday More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Rocket Science Group
desk operations. Experience managing collaboration platforms (Google Workspace, Slack, Zoom, Atlassian). A security-first mindset, with experience in compliance frameworks such as ISO27001 and SOC2. Experience with InformationTechnologyInfrastructureLibrary frameworks. Ability to understand and adjust the needs of our teams' evolving requirements. A willingness to embrace new challenges and the flexibility to adapt as needs evolve. You More ❯
low-level designs. We are looking for a candidate with experience or familiarity with Architecture Description Language, such as UML and relevant knowledge and experience gained by working in ITIL, Prince2 or MSP. To excel in this role, you need to possess a good working knowledge of IT principles and enterprise products, with the ability to make recommendations. Why us More ❯
Experience of service transition of software into BAU support and knowledge of technical configuration, application architecture and software testing. Experience of working in a technical support role using the ITIL framework, ideally possessing an ITIL v4 foundation certificate. Ability to learn and understand new applications in order to support the users of those applications and to manage deployment, upgrades and More ❯
team managing diverse network technologies across vendors like Cisco, Palo Alto & Zscaler etc. You'll support and implement modern network solutions, working on both projects and BAU within an ITIL framework. Key responsibilities include leading network projects, mentoring junior engineers, developing automation scripts, and optimising performance. You'll work closely with architects and play a strategic role in planning, scaling … stakeholder management. Skilled in Cisco routing/switching, ASAs, Palo Alto, Wireless, ISE, SolarWinds, ZScaler, SD-WAN. Team-oriented with a focus on outstanding customer service. Solid understanding of ITIL processes. Full driving licence & access to vehicle In return, you will work for a fantastic organisation in a great team. You'll receive a salary depending on experience of c More ❯
team managing diverse network technologies across vendors like Cisco, Palo Alto & Zscaler etc. You'll support and implement modern network solutions, working on both projects and BAU within an ITIL framework. Key responsibilities include leading network projects, mentoring junior engineers, developing automation scripts, and optimising performance. You'll work closely with architects and play a strategic role in planning, scaling … stakeholder management. Skilled in Cisco routing/switching, ASAs, Palo Alto, Wireless, ISE, SolarWinds, ZScaler, SD-WAN. Team-oriented with a focus on outstanding customer service. Solid understanding of ITIL processes. Full driving licence & access to vehicle In return, you will work for a fantastic organisation in a great team. You'll receive a salary depending on experience of c More ❯
team managing diverse network technologies across vendors like Cisco, Palo Alto & Zscaler etc. You'll support and implement modern network solutions, working on both projects and BAU within an ITIL framework. Key responsibilities include leading network projects, mentoring junior engineers, developing automation scripts, and optimising performance. You'll work closely with architects and play a strategic role in planning, scaling … stakeholder management. Skilled in Cisco routing/switching, ASAs, Palo Alto, Wireless, ISE, SolarWinds, ZScaler, SD-WAN. Team-oriented with a focus on outstanding customer service. Solid understanding of ITIL processes. Full driving licence & access to vehicle In return, you will work for a fantastic organisation in a great team. You'll receive a salary depending on experience of c More ❯
newport, wales, united kingdom Hybrid / WFH Options
Hargreaves Lansdown
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at More ❯