51 to 75 of 76 Service Delivery Jobs in South Wales

Role: As an Application Developer specialising in RPA, you will be responsible for converting business and IT process definitions into automated solutions that enhance service delivery. The role requires working closely with business analysts, project managers, and other stakeholders to understand requirements and deliver efficient and scalable automation solutions. More ❯

Role: As an Application Developer specialising in RPA, you will be responsible for converting business and IT process definitions into automated solutions that enhance service delivery. The role requires working closely with business analysts, project managers, and other stakeholders to understand requirements and deliver efficient and scalable automation solutions. More ❯

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We More ❯

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We More ❯

incidents Investigate and provide application/technical support to both internal and external stakeholders. Act as an escalation point within the support team. Maintain Service Level Agreements (SLAs) and ensure all support incidents are accurately recorded. Use the helpdesk management system to log tickets correctly and provide regular updates … to stakeholders. Escalate incidents as needed while maintaining high levels of customer care. Identify and report trends in support incidents to the Service Delivery Manager to drive proactive issue resolution. Work closely with the Business Central Consultant Team to ensure a smooth client handover and successful onboarding, while More ❯

incidents Investigate and provide application/technical support to both internal and external stakeholders. Act as an escalation point within the support team. Maintain Service Level Agreements (SLAs) and ensure all support incidents are accurately recorded. Use the helpdesk management system to log tickets correctly and provide regular updates … to stakeholders. Escalate incidents as needed while maintaining high levels of customer care. Identify and report trends in support incidents to the Service Delivery Manager to drive proactive issue resolution. Work closely with the Business Central Consultant Team to ensure a smooth client handover and successful onboarding, while More ❯

clients; positioning SAP solutions such as SAP S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements More ❯

clients; positioning SAP solutions such as SAP S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements More ❯

responsibilities taking full ownership of the Pen testing practice. What can you expect? FULL autonomy and the opportunity to take ownership of your on Service Delivery Stream Remote first work - Minimum Bi-yearly meet-ups Flexi hours Trained employees to ensure you don't get burned out Share More ❯

responsibilities taking full ownership of the Pen testing practice. What can you expect? FULL autonomy and the opportunity to take ownership of your on Service Delivery Stream Remote first work - Minimum Bi-yearly meet-ups Flexi hours Trained employees to ensure you don't get burned out Share More ❯

with United Welsh's strategy, ensuring that our systems are modern and secure. You will also work collaboratively with senior leaders to drive excellent service delivery to customers and stakeholders, building strong relationships with partnerships across the United Welsh Group. Permanent Full-time, 35 hours £92,594.27 per More ❯

translate complex business challenges into compelling solution narratives Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets More ❯

translate complex business challenges into compelling solution narratives Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets More ❯

managing over 2,000 homes and delivering support services through partnerships and subsidiaries. The organisation is committed to community well being, sustainability, and inclusive service delivery. Role Overview The Head of IT & Systems leads a small in-house IT team and is responsible for the delivery, security, and … develop the IT team, fostering a culture of continuous improvement. Manage IT infrastructure, systems, telecoms, and cyber security. Oversee IT budgets, system procurement, and service contracts. Deliver business continuity planning and disaster recovery processes. Ensure data compliance in line with UK GDPR. Provide strategic and operational support to departments … and projects. Essential Skills & Experience Proven IT leadership and team management Strategic planning and change delivery Network and system security knowledge IT infrastructure and cloud-based system administration (e.g., Office 365, Azure, VMWare) Experience with reporting tools (Power BI, SQL, SSRS) Budget and project management expertise Strong communication and More ❯

Following a strategic acquisition, my client is leading the rollout of Salesforce Field Service across multiple newly acquired businesses within their group. They're looking for a Salesforce Field Service Specialist to lead this effort — from hands-on implementation to continuous optimisation of the platform. Key Responsibilities Deliver … end-to-end implementations of Salesforce Field Service (FSL) across multiple business units. Configure and optimise scheduling policies, work rules, service objectives, resource management, and shift patterns. Support Dispatcher Console configuration and the management of the Service Appointment lifecycle. Deploy and customise the Field Service mobile … and technical guidance. Collaborate with stakeholders to tailor SFS functionality to business requirements and continuously improve usability. Requirements 2+ years' experience in Salesforce Field Service delivery. Strong knowledge of managed package installation, guided setup, and mobile architecture. Experience with SFS dispatcher console, bulk scheduling, preventive maintenance, and workforce optimisation. More ❯

Following a strategic acquisition, my client is leading the rollout of Salesforce Field Service across multiple newly acquired businesses within their group. They're looking for a Salesforce Field Service Specialist to lead this effort — from hands-on implementation to continuous optimisation of the platform. Key Responsibilities Deliver … end-to-end implementations of Salesforce Field Service (FSL) across multiple business units. Configure and optimise scheduling policies, work rules, service objectives, resource management, and shift patterns. Support Dispatcher Console configuration and the management of the Service Appointment lifecycle. Deploy and customise the Field Service mobile … and technical guidance. Collaborate with stakeholders to tailor SFS functionality to business requirements and continuously improve usability. Requirements 2+ years' experience in Salesforce Field Service delivery. Strong knowledge of managed package installation, guided setup, and mobile architecture. Experience with SFS dispatcher console, bulk scheduling, preventive maintenance, and workforce optimisation. More ❯

chance to work closely with a variety of stakeholders, from internal teams to legal professionals, to deliver impactful solutions that enhance efficiency, productivity, and service delivery. Key Responsibilities Lead the end-to-end change delivery lifecycle, from analysing business needs and gathering requirements to designing solutions and supporting … produce detailed reports to support decision-making and measure the success of change initiatives. Liaise with internal teams, such as IT, to ensure smooth service transition to business as usual. What We’re Looking For Essential Skills and Experience: Proven experience in business analysis and change management. Strong ability More ❯

Global Centre is home to a range of teams working collaboratively across regions and functions. About the Role The Salesforce Engineering Manager will lead delivery across several IT initiatives for the Schools Office. The position involves managing development teams and external partners to ensure effective implementation of solutions used … global stakeholders. The role is based in Cardiff, with a hybrid working model in place. Key Areas of Responsibility Oversee software development, ensuring timely delivery across change requests, projects, and workstreams in line with SDLC practices. Provide direction to internal and third-party development teams, facilitating planning and day … to-day delivery through Agile processes. Collaborate with product managers, stakeholders, and IT support teams to prepare for operational handovers and manage post-release support as required. Coordinate release planning and communication, managing risks and proposing process updates where necessary. Engage with suppliers by evaluating proposals, monitoring delivery More ❯

About the Role *THIS IS A FULL TIME POSITION BASED IN THE U.K ONLY* The Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s MSP services to our clients. Located in the UK this position will work closely with vendors, client hiring managers, and Magnit … s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s services • Facilitate the fulfillment of temporary requisitions through Magnit’s systems and efficiently manage the relationship … Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency • The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work • Maintain an updated SOP More ❯

About the Role *THIS IS A FULL TIME POSITION BASED IN THE U.K ONLY* The Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s MSP services to our clients. Located in the UK this position will work closely with vendors, client hiring managers, and Magnit … s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s services • Facilitate the fulfillment of temporary requisitions through Magnit’s systems and efficiently manage the relationship … Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency • The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work • Maintain an updated SOP More ❯

management professionals. You will focus on driving business growth by delivering tailored, solution-based selling, managing strategic accounts, and achieving profitability targets across various service segments. Your key responsibilities will include: Client Relationship Management: Overseeing key relationships, personally managing select clients, and working with a team to drive business … business. Customer-Centric Focus: A deep understanding of customer needs, with a focus on creating long-term relationships through solution-based selling and excellent service delivery. Commercial Acumen: Proven experience in managing P&L, developing sales strategies, and driving results in a competitive, fast-paced environment. Industry Knowledge: Familiarity … business development targets and identify new business opportunities predominantly across the UK & Europe. Market Mapping: Conduct comprehensive market analysis to identify potential customers and service segments, driving new business acquisition. Sales Funnel Management: Maintain a robust sales pipeline, ensuring visibility and tracking of all key opportunities. Team Leadership & Development More ❯

management professionals. You will focus on driving business growth by delivering tailored, solution-based selling, managing strategic accounts, and achieving profitability targets across various service segments. Your key responsibilities will include: Client Relationship Management: Overseeing key relationships, personally managing select clients, and working with a team to drive business … business. Customer-Centric Focus: A deep understanding of customer needs, with a focus on creating long-term relationships through solution-based selling and excellent service delivery. Commercial Acumen: Proven experience in managing P&L, developing sales strategies, and driving results in a competitive, fast-paced environment. Industry Knowledge: Familiarity … business development targets and identify new business opportunities predominantly across the UK & Europe. Market Mapping: Conduct comprehensive market analysis to identify potential customers and service segments, driving new business acquisition. Sales Funnel Management: Maintain a robust sales pipeline, ensuring visibility and tracking of all key opportunities. Team Leadership & Development More ❯

will do (Key Accountabilities): Installation Surveys, configuration, and maintenance of BMS equipment - mainly with the Tridium Product range and mobile connectivity devices for GE Service delivery. Client and contractor training and onboarding Conduct routine inspections and preventive maintenance on BMS components. Troubleshoot and resolve issues related to BMS functionality … and our iOT based service Collaborate with cross-functional teams to integrate BMS into overall facility systems. Successfully complete efficient pre-sales assessments of new buildings. Document detailed site specific building knowledge required to allow us to successfully ingest data, set performance, comfort constraints and identify inefficiencies using data. … used in the building subsystems we aim to optimise. Taking backups from BMS Systems and Review of Site Assets. Responsible for creating a robust delivery plan for assigned buildings with clear tasks, dependencies and accountabilities that is tracked daily through to successful delivery to time, cost and quality. More ❯

will do (Key Accountabilities): Installation Surveys, configuration, and maintenance of BMS equipment - mainly with the Tridium Product range and mobile connectivity devices for GE Service delivery. Client and contractor training and onboarding Conduct routine inspections and preventive maintenance on BMS components. Troubleshoot and resolve issues related to BMS functionality … and our iOT based service Collaborate with cross-functional teams to integrate BMS into overall facility systems. Successfully complete efficient pre-sales assessments of new buildings. Document detailed site specific building knowledge required to allow us to successfully ingest data, set performance, comfort constraints and identify inefficiencies using data. … used in the building subsystems we aim to optimise. Taking backups from BMS Systems and Review of Site Assets. Responsible for creating a robust delivery plan for assigned buildings with clear tasks, dependencies and accountabilities that is tracked daily through to successful delivery to time, cost and quality. More ❯

and end-users to install, maintain, collect, and visualise data on energy management and tenant billing systems. Our team is dedicated to delivering exceptional service and technology-agnostic solutions tailored to meet our customers specific needs. We provide EMS software to help optimise energy consumption and improve efficiency. Our … ensuring customer satisfaction through effective communication and customer service. The technician will work closely with both clients and team members to ensure high-quality service delivery. Qualifications BS 7671:2018 qualified electrician Full UK Driving Licence Electrotechnical Certification Scheme (ECS) ID and competence card holder for electrotechnical operatives Experience … installations, current transformers Strong troubleshooting and diagnostic skills Knowledge of Modbus, LoRaWAN, Low Power RF, IoT Connectivity Strong IT skills Effective communication and customer service skills Experience in cabling and installation procedures Focus on customer satisfaction and ability to address client concerns promptly Previous experience in a similar role More ❯