11 of 11 Telecoms Jobs in South Wales

third-party IT support when necessary. Managing and understanding the software used across the group to minimise downtime. Liaising with third-party IT support, software providers, and internet/telecoms providers for advanced issues. Reporting trends or serious IT matters to the Head of Group Operations for further investigation. Configuring new PCs, laptops, and mobile devices, ensuring they meet user More ❯

top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for 3 skilled Level 2 IT Support Engineers to join on a 6-month contract to provide hands-on desktop support, manage More ❯

accurate technical documentation and infrastructure diagrams Assist with UC upgrades, integrations, and offer technical input on migration and transformation projects Essential Skills & Experience Previous experience in a UC or telecoms support role Strong understanding of VoIP protocols (SIP, RTP), PBX systems, and cloud-based UC solutions Familiarity with SBCs, managed Wi-Fi, and enterprise networking (QoS, VLANs, firewalls) Excellent troubleshooting More ❯

network-related issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with More ❯

network-related issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with More ❯

Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. About you: Qualifications: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify More ❯

Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. About you: Qualifications: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify More ❯

Technical Lead & Sales Support Manager - EMEA & India/SAARC Location: UK (with travel across EMEA & India/SAARC) Type: Full-time Join A Market Leading Sales Team and Drive Technical Excellence Our client is looking for a Technical Lead & Sales More ❯

The Pricing Analyst role within the Technology & Telecoms industry is an excellent opportunity to leverage your expertise in accounting and finance to drive pricing strategies and improve profitability. Based in Cardiff, this permanent position offers a rewarding career path for professionals who enjoy working with data and financial analysis. Client Details This role is with a well-established, medium-sized … organisation operating within the Technology & Telecoms sector. The company is known for its commitment to innovation and delivering top-notch services to its clients. Description Develop and implement pricing strategies to optimise revenue and profitability. Analyse market trends, competitor pricing, and customer data to inform pricing decisions. Collaborate with cross-functional teams, including sales and finance, to ensure alignment on … methodologies. Profile A successful Pricing Analyst should have: A strong background in accounting, finance, or a related field. Proven experience in pricing analysis or financial modelling within the Technology & Telecoms industry. Excellent analytical and problem-solving skills. Proficiency in financial software and advanced Excel skills. The ability to interpret complex data and present findings clearly. Strong communication and collaboration abilities. More ❯

Job Title: Field Sales Account Manager Location: Field Based covering M4 corridor in South Wales from Newport to Swansea - Will be based in our Bridgend Head Office when not on site Salary: £35,000 - £40,000 per annum, OTE of More ❯

service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within an IT and Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. … are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases … and updates to existing process documentation, ensuring we keep solutions up to date. About you: Job Experience Required: Have at least 2 years experience an ICT and/or Telecoms Helpdesk/Service Desk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits More ❯