IT Service Desk Support
- Hiring Organisation
- CMD Recruitment
- Location
- Bristol, United Kingdom
- Employment Type
- Temporary
- Salary
- £12.70 - £16.50/hour benefits
line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows environments, Microsoft 365, and user access Supporting with user account administration, password resets, and permissions Assisting with hardware setup and configuration, including laptops, desktops, and peripherals Escalating … business About you: Previous experience working within an IT Service Desk or Helpdesk environment Strong troubleshooting and problem-solving skills Familiarity with Windows OS, Microsoft 365, and Active Directory Excellent communication and customer service skills The ability to work in a fast-paced environment and manage multiple support requests ...