1 to 25 of 37 CRM Jobs in Staffordshire

business priorities and deliver tangible business value. Integration & Collaboration : Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation : Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost More ❯

at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯

bonus About the Role: On behalf of a leading UK wide organisation based in the Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you'll play a key role in delivering tailored D365 CE solutions that drive business transformation. More ❯

enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future planning CRM – Customer database management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital … Benefits Salary up to £45,000 Hybrid working with 1-2 days per week in Burton Upon Trent Exposure to a high-growth analytics function Collaboration with Data Science, CRM, and Marketing teams Strong career progression opportunities How to Apply Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. More ❯

enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital … beneficial) The Benefits Salary up to £45,000 Hybrid working with 2x per month in Burton Upon Trent Exposure to a high-growth analytics function Collaboration with Data Science, CRM, and Marketing teams Strong career progression opportunities How to Apply Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. More ❯

we're after someone with a numerate background and proven experience working in a data engineering role in an Azure ecosystem. Required Experience: • Creating mapping specifications between legacy and CRM, ERP, Finance applications • Integration to D365, Dataverse solutions or other SaaS applications • Data Quality Frameworks: Soda.io, Great Expectations, DBT • Creation of fault-tolerant data ingestion pipelines in SSIS/KWS More ❯

quotations, tender information and other related aspects of the sales process. The role is also responsible for incoming enquiries and will be expected to register the enquiry on our CRM systems, creating the estimate with help from other team members and issue the proposal to the customer in a professional manner providing excellent customer service throughout. The Technical Sales Support … network with potential customers. This is also a fantastic opportunity to gain knowledge on the technical aspects of systems integration in the water industry. Expected to keep the Adsyst CRM system up to date which includes the administration of enquiries, chasing of clients through email and telephone calls Keen and willing to gain an understanding of the project life cycle More ❯

enterprise solutions? Were looking for a skilled and forward-thinking professional to join a high-performing Microsoft practice, where youll lead the technical design and delivery of secure, scalable CRM and Power Platform solutions. Youll work remotely from anywhere in the UK, with occasional travel to client or team locations in Glasgow or Reading . This role requires eligibility to … Model-driven apps Provide technical leadership and mentorship to delivery teams Ensure quality, scalability, and security across complex solutions Facilitate workshops and translate business needs into technical architecture Configure CRM forms, dashboards and views to meet client-specific requirements What Youll Bring: Strong hands-on experience across Dynamics 365 and the Power Platform Proven track record designing enterprise-scale CRM More ❯

junior developers and guiding best practices across the team Playing an influential role in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience … working on CRM/ERP transformations or similar enterprise-wide systems Strong understanding of workflow design , business logic, and system integrations The ability to translate business needs into scalable and practical tech solutions Excellent communication and stakeholder management skills, especially across technical and non-technical audiences A collaborative, inclusive approach to leadership and mentoring What's in it for you More ❯

of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the Business. As a leader, you will manage and develop a team of Analysts, ensuring they have the skills and … Experience Proven leadership experience in leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise Business operations. Advanced Microsoft Office skills, especially Excel for data manipulation, reporting and analysis. Self-motivated and initiative-driven, with … support, motivation and alignment with business objectives. Managing the analysis of customer contact data, deriving insights to influence strategic decisions and business improvements. Overseeing the application of WFM and CRM system knowledge to optimise resource allocation and customer relationship management. Creating and presenting clear, actionable reports to senior leadership and cross-functional teams. Encouraging exploratory data analysis, identifying trends, uncovering More ❯

specialists to ensure that they understand the subject Have a working knowledge of at least 2 of the following areas: Information and Data Management, Security, Application Management, ERP systems, CRM systems, Networking and Microsoft Solutions Have an analytical mindset with strong problem-solving skills Excellent customer service, communication and presentation skills Location. The location for this role is 16 Summer More ❯

CRM Consultant Cannock, West Midlands | Permanent | Full-time DCS Technology, in partnership with our client a Microsoft Gold Partner and consultancy are searching for a Dynamics 365 CRM Consultant to join their rapidly growing team based in the Midlands. What's in it for you? Salary: £65,000 to £75,000 per annum Benefits: Bonus scheme, company pension, private healthcare … Your Role Collaborate with the sales team to complete all pre-sales activities and documentation Act as an escalation point for project managers Manage the capacity and progress of CRM projects Work to self-set and SLA deadlines to meet customer expectations What You'll Need Proven experience in a similar role with Dynamics 365 Deep knowledge and hold qualifications More ❯

experience in a customer service role, preferably in a B2B or technical environment Strong verbal and written communication skills Ability to handle multiple tasks and prioritise effectively Proficiency in CRM systems and Microsoft Office Suite Knowledge of white goods or similar technical products is advantageous A proactive, solution-oriented approach What’s on Offer Competitive salary and benefits Opportunities for More ❯

Job Title: D365 CE Technical Solutions Architect - Dynamics CRM Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service), Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car … Cubo officeregularly if you prefer, whichever suits you. About You (The Essentials) PL-400, and PL-600 Highly experienced in 2011, 2013,2015, 2016, D365 versions of Microsoft Dynamics CRM Programming Languages such as C, C#, HTML, VB, .Net, SQL Server 2008 - 2019 Broad experience of working on all phases of enterprise projects, including;-configuration, customisation, developing plugins, custom workflow … application. In the meantime, check us out on Instagram or Linked In STAY CURIOUS , COLLABORATE , BUILD TRUST , and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: Dynamics CRM, Technical Consultant, D365 Developer, TSA, LSA, Solutions Architect D365 Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of More ❯

be expected to mentor any new developers to help evolve that persons skills. Microsoft Word - Lead .Net Application Developer You will be involved in developing a Customer Relationship Management (CRM) system for a niche sector. Clients then add their business requirements such as Membership Management, Event Management, Product/Publication Sales, etc. In addition, they may request to have modifications … and enhancements made to meet their explicit requirements. The contact information is held within the core CRM element Dot .Net solution, all of the add- on modules have basic Sales Ledger features (i.e. invoicing, payments, refunds, rejections and credits). Therefore, any skills sets you have whereby you are able to interrogate, analyse and report upon demographic & related financial data More ❯

CRM Consultant 📍 West Midlands | Permanent | Full-time DCS Technology, in partnership with our client a Microsoft Gold Partner and consultancy are searching for a Dynamics 365 CRM Consultant to join their rapidly growing team based in the Midlands. 💰 What's in it for you? Salary: £65,000 to £75,000 per annum Benefits: Bonus scheme, company pension, private healthcare, holiday … Your Role Collaborate with the sales team to complete all pre-sales activities and documentation Act as an escalation point for project managers Manage the capacity and progress of CRM projects Work to self-set and SLA deadlines to meet customer expectations 🎯 What You’ll Need Proven experience in a similar role with Dynamics 365 Deep knowledge and hold qualifications More ❯

Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily in data-led transformation. With over 2,000 contact centre agents and more than 600,000 weekly customer touchpoints, this is a fantastic opportunity to … managing a team of three data analysts. The ideal candidate will bring experience from high-volume contact environments and a passion for operational improvement. Key Responsibilities - Lead insights across CRM, telephony, email and chatbot data. - Own contact centre reporting around operational efficiency, agent performance, and contact volumes. - Validate and assess the integrity, frequency, and relevance of operational data. - Support digital … form a holistic view across customer contact journeys. - Work closely with QA, WFM, Digital and BI teams to align metrics and drive continuous improvements. - Drive performance insight via Zendesk CRM and feed into business recommendations. Skills & Experience Essential: - Experience managing contact centre analytics in large-scale operations (1000+ agents). - Proficiency in SQL and/or Excel; some exposure to More ❯

Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily in data-led transformation. With over 2,000 contact centre agents and more than 600,000 weekly customer touchpoints, this is a fantastic opportunity to … managing a team of three data analysts. The ideal candidate will bring experience from high-volume contact environments and a passion for operational improvement. Key Responsibilities - Lead insights across CRM, telephony, email and chatbot data. - Own contact centre reporting around operational efficiency, agent performance, and contact volumes. - Validate and assess the integrity, frequency, and relevance of operational data. - Support digital … form a holistic view across customer contact journeys. - Work closely with QA, WFM, Digital and BI teams to align metrics and drive continuous improvements. - Drive performance insight via Zendesk CRM and feed into business recommendations. Skills & Experience Essential: - Experience managing contact centre analytics in large-scale operations (1000+ agents). - Proficiency in SQL and/or Excel; some exposure to More ❯

of enterprise into the biggest names in public and private sector both in the UK, USA and every global continent. The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customer's intent and existing architecture and propose a best … well as manage task assignment/delivery/peer reviews were applicable Maintain a best practice guidance for the team and overall project deliverables Planning & executing the implementation of CRM developments with the team, providing regular progress updates to internal & external clients Assisting with project communication & best practice throughout the system implementation. D365 CE Solution Management A background in functional … consulting + Solution architecture/Design with a good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of More ❯

line with the wider digital strategy. Coordinate and project manage inter-departmental teams to deliver best-in-class projects on-time. Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software. Provide a technical understanding for the business, on both new and existing software … presenting the financial implications. Produce and present digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and More ❯

trade shows/exhibitions. Engaging with the broader ArisGlobal organization to prepare and submit effective. demonstrations and proposals that highlight ArisGlobal's value and differentiation. Updating and maintaining our CRM system regarding prospective clients and opportunities. You Will Develop and execute sales strategies and plans against mid-market level customer segments Demo openture's platform to prospects, clearly differentiate and More ❯

in Git and working with version control in collaborative teams. Desirable Skills and Experience Experience using SQL databases (bonus if using Entity Framework Core). Familiarity with Microsoft Dynamics CRM integration or case management systems. Understanding of Azure cloud infrastructure and deployment practices. Working knowledge of Docker and container-based development workflows. Comfortable debugging complex application issues in local and More ❯

all things Contact Centre data – identifying trends, tracking performance, and recommending improvements across: Operational efficiency Contact volume & traffic Agent productivity & performance Workforce management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from More ❯

and across departments. Client Engagement Build relationships with senior Disney stakeholders (Marketing Directors, VPs). Monitor and improve client satisfaction scores. Position as a strategic partner for digital transformation, CRM, and data & technology services. Digital Strategy Oversee digital strategies produced by teams, seeking continuous improvement. Connect cross-disciplinary work to demonstrate value to stakeholders. Develop scalable planning frameworks tailored to More ❯

CRM Technical Manager Burton Upon Trent - 1/2 days in office Up to £60,000 A UK-leading hospitality company is seeking a CRM Technical Manager to join the team! THE ROLE This role will join the growing CRM team which sits as a centralised function for the business working across a range of their brands. You will manage … CRM Developers and be responsible for the adoption and evelvation of the Braze plaform in CRM. This role will look to take enhance the use of the platform, driving its abilities to hit commercial uplifts. You will work closely with a range of stakeholders across the business to champion and influence continuious improvement. YOUR SKILLS AND EXPERIENCE Strong experience in More ❯