26 to 50 of 52 Continuous Improvement Jobs in Surrey

backed by Livingbridge to support their ambitious long-term strategy. Role Overview: As Head of Operations - Camberley Branch IT MSP - You will be responsible for the leadership, performance, and continuous improvement of our Tier 1 & Tier 2 support functions. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving … report on operational metrics and performance trends, providing regular updates to senior leadership. Collaborate with Service Delivery Managers, Account Managers, and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding … framework; ITIL Foundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience More ❯

clinical teams within each Pharmacy and the Trust, providing oversight for medication management workflows, from designing through to testing and final sign off. To provide managerial support to the continuous improvement of the FHFT pharmacy intranet and internet to ensure that it remains a comprehensive database of guidelines and policies together with promotion of pharmacy services. To … To support reporting of all drug transactions in the Trust to ensure that the Trusts information needs on drug usage and expenditure are met. Support the pharmacy Cost Improvement Programme (CIP).Management and leadership To help prioritise workload and direction of the pharmacy EPR team. Act as positive role model for the pharmacy staff. Demonstrate leadership to the More ❯

sharing best practices in production workflows. Rapidly respond to and iterate on player feedback and telemetry to enhance the player experience while maintaining the game vision. Champion innovation and continuous improvement, proactively reviewing and evolving design tools, processes, and pipelines. You Will... Have hands-on systems design experience and technical knowledge, including schema creation, in-engine implementation More ❯

sharing best practices in production workflows. Rapidly respond to and iterate on player feedback and telemetry to enhance the player experience while maintaining the game vision. Champion innovation and continuous improvement, proactively reviewing and evolving design tools, processes, and pipelines. You Will... Have hands-on systems design experience and technical knowledge, including schema creation, in-engine implementation More ❯

test packs. * Work towards developing and optimizing end to end automation. * Build on technical expertise/capabilities/skills and contribute towards measurable improvements. * Contribute to the implementation of continuous improvement initiatives and single team culture to increase end to end automation efficiencies and results. The Requirements * Background in UK occupational pensions specifically DB * Self-starter attitude More ❯

to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant teams Take ownership More ❯

to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant teams Take ownership More ❯

true data driven, digital first organisation. What you’ll do: Member of multi-discipline team shaping esure’s future performance testing capability Proactively improves application performance, reliability, processes and continuous improvement culture Defines, tests and reports NFRs across customer journeys and services Delivers automated performance, load, stress and endurance testing to meet requirements Uses leading tools like More ❯

to deliver features from concept to release. Gather and prioritise stakeholder requirements while managing expectations. Use data and feedback to iterate on product features and improve user experience. Drive continuous improvement and champion agile best practices within the team. Candidate Profile The ideal candidate will be passionate about building exceptional products and thriving in a collaborative, fast More ❯

expand customer use of our products and support case study initiatives with Marketing. Maintain accurate client records and ensure transparent, consistent communication with stakeholders. Contribute to a culture of continuous improvement, sharing insights that enhance customer experience and team efficiency. What you'll bring: Proven account management experience with a strong track record of building and maintaining More ❯

an organizational needs assessment for the expertise platform Support the evaluation of Effectiveness of the tool by tracking against measures of success, user feedback and through various evaluation methods Continuous Improvement Addresses functional issues, makes recommendation and builds improvements based on user feedback; Ensures solutions and products are user friendly, fit for purpose and up to date. More ❯

BIM Execution Plans (BEPs), Task Information Delivery Plans (TIDPs), and other project BIM documentation. Engage in mentoring, knowledge-sharing, and participation in BIM-related working groups. Contribute to the continuous improvement of BIM practices and internal processes. Role Requirements Proven professional working experience usually gained with over 5 years in similar roles Experience coordinating BIM on infrastructure More ❯

governance frameworks, who can lead initiatives, mentor others, and collaborate effectively across business units. You should be both strategic and hands-on, with a passion for proactive security and continuous improvement. Responsibilities: Lead the InfoSec risk register - Identify, assess, and mitigate information security risks. Own control frameworks - Maintain and improve controls to ensure alignment with standards like NIST CSF More ❯

needs, repairs, and voids training. Manage ad hoc training requests and assist users with User Acceptance Testing (UAT) alongside developers. Develop online resources, videos, and process mapping to support continuous improvement. Provide classroom and one-on-one coaching tailored to individual training needs. Regularly report on training progress and coverage, identifying areas for further sessions. What We're Looking More ❯

driven approach. Analytical mindset with high level of attention to detail Effective in building and managing client relationships with mid-market customers Collaborative team player with a commitment to continuous improvement and knowledge sharing Research shows that male candidates often apply when they see a 60% match with the profile, while women often only apply when they More ❯

not essential); understanding the logic and long lead time constraints IT/Systems skills, Intermediate to Advanced Excel (essential) Effective and self-motivated team player who will strive for continuous improvement Ability to work confidently with sales and marketing teams Becoming an expert in a product category is essential in this role Being able to see beyond More ❯

ensuring high deliverability and ROI. Oversee and optimize our CRM system for accurate segmentation, personalization, and automation. Analyse and report on email and CRM performance, providing actionable insights for continuous improvement. Implement innovative strategies for customer retention and loyalty through targeted email and CRM initiatives. Create and maintain automated workflows and nurturing campaigns to foster relationships. Collaborate with marketing More ❯

of budgets, schedules, manpower planning, and subcontractor management, ensuring full compliance with HSE and quality standards - Introduce and maintain systems to track project performance, costs, and client satisfaction, driving continuous improvement - Mentor and guide multidisciplinary teams, aligning operational performance with long-term solar energy business strategy - Represent the company at renewable energy forums, technical conferences, and key More ❯

led decisions by optimising and providing insight and reporting. Translating business needs into smart, scalable tech solutions. Build and lead a capable, motivated team focused on delivery, innovation, and continuous improvement. The Ideal Person A senior HR tech leader with proven experience owning and evolving HR systems in a complex, dynamic organisation. Deep expertise in Workday and a strong More ❯

Midlands. You will lead a high-performing engineering team responsible for delivering innovative, customer-centric solutions in the lift industry. You will drive strategic improvements, foster a culture of continuous innovation, and ensure operational excellence across projects. This role is pivotal in shaping the future of engineering delivery at KONE, with a strong emphasis on customer-centric stakeholder collaboration … technical leadership, and business impact. Key Responsibilities Strategic & Operational Excellence Lead the execution of major lift projects, ensuring timely delivery, profitability, and customer satisfaction. Drive continuous process improvements and implement best practices to enhance efficiency and quality. Monitor market trends and technological advancements to proactively evolve engineering solutions and methodologies. Develop and manage strategic roadmaps for the CSE team … functional teams to enhance collaboration and achieve shared goals.# Leadership & Team Development Inspire, coach, and lead a skilled engineering team, fostering a customer-focused culture of collaboration, accountability, and continuous improvement. Set clear development roadmaps for the team, aligning skills and performance with business targets. Conduct regular performance reviews and one-on-one coaching to unlock individual potential and More ❯

Lead Software Engineer/Developer (C# .Net Azure SaaS) Reigate/WFH to £100k Do you have expertise with C# cloud based development combined with technical/team leadership skills? You could be progressing your career, in a senior, hands More ❯

member of the organisation's IT infrastructure team, you’ll be responsible for the comprehensive management, maintenance, and enhancement of IT systems to ensure uninterrupted operations, robust security, and continuous improvement. Central to this role is the responsibility for managing IT infrastructure projects under the guidance of the Deputy IT Director. This includes the design, implementation, and optimisation of … that core systems are regularly maintained, upgraded, and secured to meet strict compliance standards and safeguard against potential threats. By carefully monitoring performance, you’ll identify areas for improvement, optimising the efficiency and reliability of IT systems. A significant part of the role involves acting as a key escalation point for the college onsite support teams after they More ❯

well as update and improve our SharePoint pages. Additionally, you will assist in delivering user training for newly introduced processes and system enhancements and actively contribute to the continual improvement of our processes. In this role you'll focus on maintaining and advancing our Adult Social Care sourcing systems and supporting third-party applications. By doing so, you … user support, and utilising platforms such as SharePoint. A working knowledge of the systems development lifecycle, with the ability to apply this understanding to the ongoing maintenance and improvement of systems is also required. Data Analysis and Creative Problem-Solving: A proven ability to analyse data and approach problem-solving with creativity is essential. You should be able … you should have a strong track record of collaborating successfully within cross-functional teams, with experience of engaging with stakeholders and maintaining productive working relationships. Commitment to Service Improvement: You must show a commitment to enhancing services and delivering user-focused solutions. An understanding of commissioning processes and the ability to achieve value-for-money outcomes should be More ❯

well as update and improve our SharePoint pages. Additionally, you will assist in delivering user training for newly introduced processes and system enhancements and actively contribute to the continual improvement of our processes. In this role you'll focus on maintaining and advancing our Adult Social Care sourcing systems and supporting third-party applications. By doing so, you … user support, and utilising platforms such as SharePoint. A working knowledge of the systems development lifecycle, with the ability to apply this understanding to the ongoing maintenance and improvement of systems is also required. Data Analysis and Creative Problem-Solving: A proven ability to analyse data and approach problem-solving with creativity is essential. You should be able … you should have a strong track record of collaborating successfully within cross-functional teams, with experience of engaging with stakeholders and maintaining productive working relationships. Commitment to Service Improvement: You must show a commitment to enhancing services and delivering user-focused solutions. An understanding of commissioning processes and the ability to achieve value-for-money outcomes should be More ❯

scope creep effectively, pushing back where appropriate and responding to questions in a timely manner. Metrics and reporting: Develop and track KPIs to measure success and identify areas for continuous improvement. This includes regularly and clearly communicating the overall status of implementations to the Product Manager involved and Senior Leadership. Documentation: Create and maintain documentation, templates, workflow maps and … for internal teams and customers. Strong project management skills, with experience managing large, multi-stakeholder projects. Experience working with outsourced developers. A process-driven mindset with a passion for continuous improvement. Excellent rapport-building skills and the ability to create strong relationships with customers, internal teams and senior stakeholders. Highly data-driven, with the ability to use metrics to More ❯