Service ProcessImprovement Manager - Insurance We are currently recruiting for a Service ProcessImprovement Manager with BMC experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid Responsibilities: Proactively gather and organize/document data/information from functional owners …/different sources to help identify improvement opportunities in ITSM processes Run process modelling and development activities, and documentation of process flows, guides, procedures, work instructions, and other communication materials Supports the development and execution of test scenarios designed to validate the functionality of processes being designed … and built before implementing to production Reporting and analysis of process metrics and performance Monitoring and reporting of process maturity and progress throughout the continuous improvement projects and initiatives Create and develop training plan and materials; and conduct and facilitate ITSM Process training and processMore ❯
woking, south east england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Business ProcessImprovement Manager to join the team. The successful candidate must be fluent in English and German but can be based anywhere in Europe. … role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience … in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to simplify complex concepts and processes. We offer this role on a permanent basis, working remotely, with a competitive salary, 25 days holiday, up to More ❯
guildford, south east england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Business ProcessImprovement Manager to join the team. The successful candidate must be fluent in English and German but can be based anywhere in Europe. … role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience … in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to simplify complex concepts and processes. We offer this role on a permanent basis, working remotely, with a competitive salary, 25 days holiday, up to More ❯
on ensuring detail quotes are provided, including hardware specifications, manufacturing SKUs, costs, and delivery timelines . Warranty registrations : Manage and oversee the warranty registration process for products, ensuring all necessary documentation is completed accurately and submitted within required timelines. Maintain accurate records of all warranty registrations Deal Registrations: Support … is in place. Monitor and report on the success of deal registrations, analysing trends and identifying opportunities for improvement. Renewal Management: Manage the renewal process for client hardware. Proactively provide regular reports on renewal status to SMEs on renewal options and timelines. Prepare renewal quotes and documentation, following up … system and help in conducting stock audits. Tracking & Reporting: Generate regular reports on delivery performance including shipping statuses, logistics performance and potential cost savings. Process Optimization: Continuously evaluate and improve logistics processes, systems and procedures to increase efficiency, reduce waste, cost, and enhance delivery timelines. Introduce best practices for More ❯
from the Business Units, providing financial and commercial support. Retrieve data from multiple sources and leverage Excel to cleanse, consolidate and analyse. Drive continuous improvement and Business ProcessImprovement initiatives throughout Finance and the wider organisation Provide the business with commercial and financial expertise in all areas More ❯
Staines, Surrey, South East, United Kingdom Hybrid / WFH Options
Marc Daniels
from the Business Units, providing financial and commercial support. Retrieve data from multiple sources and leverage Excel to cleanse, consolidate and analyse. Drive continuous improvement and Business ProcessImprovement initiatives throughout Finance and the wider organisation Provide the business with commercial and financial expertise in all areas More ❯
egham, south east england, United Kingdom Hybrid / WFH Options
CHG-MERIDIAN
relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of processimprovement opportunities, including automation where possible Regional Alignment & Local Engagement: Increase ‘standardisation’ of deals > reducing questions and handling … performance and development goals Team representative in all regional and/or relevant stakeholder meetings (globally, regionally, externally if applicable. Required Skills In-depth process and system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings More ❯
guildford, south east england, United Kingdom Hybrid / WFH Options
CHG-MERIDIAN
relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of processimprovement opportunities, including automation where possible Regional Alignment & Local Engagement: Increase ‘standardisation’ of deals > reducing questions and handling … performance and development goals Team representative in all regional and/or relevant stakeholder meetings (globally, regionally, externally if applicable. Required Skills In-depth process and system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings More ❯
management, seeing issues through to resolution. Reporting and Analysis: Provide detailed reporting on incidents, BAU requests, and ensure ticket resolution times adhere to SLAs. ProcessImprovement: Proactively review trends and suggest process improvements. Performance Reviews: Conduct regular performance reviews and set objectives that will aid team members … a timely fashion. Knowledge Management: Develop and maintain knowledge bases to capture repeatable tasks. Capacity Planning: Own the JML (Joiners/Movers/Leavers) process and work with the business and Head of IT Operations around capacity planning. About the company All around the world, Healix safeguards people's More ❯
ensuring functionality, scalability, and alignment with our business goals. The ideal candidate is not only a Workday expert but also a strong communicator and process improver with a global mindset. Key Responsibilities: System Maintenance: Ensuring the HRIS is functioning correctly, performing regular maintenance, and troubleshooting technical issues. Data Entry … including ownership of the HR ticketing system . Ensure timely resolution of user issues, root cause analysis, and improvements to reduce recurring issues. Continuous Improvement & Optimization : Identify opportunities to improve system performance, data quality, and user experience. Recommend and implement enhancements to make Workday more effective , including automation, streamlined … workflows, improved reporting, and simplified user interfaces. Drive data integrity and global HR process harmonization. Global Stakeholder Engagement : Work closely with regional HR teams, IT, Payroll, and business leaders to understand and align system functionality with local and global requirements. Train HR and business users globally on system capabilities More ❯
ensuring functionality, scalability, and alignment with our business goals. The ideal candidate is not only a Workday expert but also a strong communicator and process improver with a global mindset. Key Responsibilities: System Maintenance: Ensuring the HRIS is functioning correctly, performing regular maintenance, and troubleshooting technical issues. Data Entry … including ownership of the HR ticketing system . Ensure timely resolution of user issues, root cause analysis, and improvements to reduce recurring issues. Continuous Improvement & Optimization : Identify opportunities to improve system performance, data quality, and user experience. Recommend and implement enhancements to make Workday more effective , including automation, streamlined … workflows, improved reporting, and simplified user interfaces. Drive data integrity and global HR process harmonization. Global Stakeholder Engagement : Work closely with regional HR teams, IT, Payroll, and business leaders to understand and align system functionality with local and global requirements. Train HR and business users globally on system capabilities More ❯
implement best practice processes and controls for system maintenance, upgrades, development, and configuration Partner with functional teams (Finance, HR, IT, Ops, etc) to support process improvements and system enhancements. Role Requirements: 3+ years hands-on experience with SAP B1 ERP (in a multi-database environment) as a SAP B1 More ❯
implement best practice processes and controls for system maintenance, upgrades, development, and configuration Partner with functional teams (Finance, HR, IT, Ops, etc) to support process improvements and system enhancements. Role Requirements: 3+ years hands-on experience with SAP B1 ERP (in a multi-database environment) as a SAP B1 More ❯
implement best practice processes and controls for system maintenance, upgrades, development, and configuration Partner with functional teams (Finance, HR, IT, Ops, etc) to support process improvements and system enhancements. Role Requirements: 3+ years hands-on experience with SAP B1 ERP (in a multi-database environment) as a SAP B1 More ❯
implement best practice processes and controls for system maintenance, upgrades, development, and configuration Partner with functional teams (Finance, HR, IT, Ops, etc) to support process improvements and system enhancements. Role Requirements: 3+ years hands-on experience with SAP B1 ERP (in a multi-database environment) as a SAP B1 More ❯
woking, south east england, United Kingdom Hybrid / WFH Options
Cloud Decisions
security control assessments and remediation activities. Organise Control Evidence : Ensure all control evidence is well-organised and accessible. Notify Deviations : Author notifications of business process and procedure deviations to inform the Information Security team and other relevant parties across the organisation. Risk Analysis Reports : Author analysis reports that define … to ensure dashboards and reporting databases are up to date with current details. System Security Plans (SSPs): Provide support to data and/or process owners in formally documenting the security requirements for information systems, applications, and services. This includes assisting with the scoping, selection and documentation of appropriate … cybersecurity and privacy controls, testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures More ❯
guildford, south east england, United Kingdom Hybrid / WFH Options
Cloud Decisions
security control assessments and remediation activities. Organise Control Evidence : Ensure all control evidence is well-organised and accessible. Notify Deviations : Author notifications of business process and procedure deviations to inform the Information Security team and other relevant parties across the organisation. Risk Analysis Reports : Author analysis reports that define … to ensure dashboards and reporting databases are up to date with current details. System Security Plans (SSPs): Provide support to data and/or process owners in formally documenting the security requirements for information systems, applications, and services. This includes assisting with the scoping, selection and documentation of appropriate … cybersecurity and privacy controls, testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures More ❯
career development and technical growth. Identify and eliminate blockers while improving tooling, automation, and development workflows. Promote operational excellence through effective monitoring, alerting, and process improvement. Coordinate cross-team initiatives and ensure successful delivery of complex features. Requirements: Passionate about building products that make a real-world impact. Bachelor More ❯
career development and technical growth. Identify and eliminate blockers while improving tooling, automation, and development workflows. Promote operational excellence through effective monitoring, alerting, and process improvement. Coordinate cross-team initiatives and ensure successful delivery of complex features. Requirements: Passionate about building products that make a real-world impact. Bachelor More ❯
guildford, south east england, United Kingdom Hybrid / WFH Options
Catch Resource Management
D365 F&O Developer/Technical Consultant to join their internal team on a permanent basis to assist with multiple, new implementations of D365, process improvements and new developments to their ERP estate. This person will be responsible for taking the lead in planning, developing and supporting D365FO solutions. More ❯
woking, south east england, United Kingdom Hybrid / WFH Options
Catch Resource Management
D365 F&O Developer/Technical Consultant to join their internal team on a permanent basis to assist with multiple, new implementations of D365, process improvements and new developments to their ERP estate. This person will be responsible for taking the lead in planning, developing and supporting D365FO solutions. More ❯
global demand planning system and forecasting performance. Your Role & Responsibilities Working in conjunction with Marketing, Sales & Supply Chain Managers to develop, progressively improve forecasting process, improve accuracy and reduce forecast volatility through co-ordinated innovation activity. Analysis of historical trends, PSI and market trends on a weekly basis using … and impact of exceptional market changes: Promotional activity, national/international events. Monitor periodical performance measures and supplier/customer non-conformance to enable processimprovement in the Supply Chain. Provide fact-based analysis with a corrective action plan Build on collaborative working relationships with key customers to … drive forecast accuracy, process improvements, and free flow of information and generally enhance Sales Management, Supplier & Customer working relations. The key objective to optimize Inventory velocity (LTS/DIO) and cash flow. Weekly S&OP meeting with supplier factory to update production plan and prepare rolling forecast template Ensure More ❯
global demand planning system and forecasting performance. Your Role & Responsibilities Working in conjunction with Marketing, Sales & Supply Chain Managers to develop, progressively improve forecasting process, improve accuracy and reduce forecast volatility through co-ordinated innovation activity. Analysis of historical trends, PSI and market trends on a weekly basis using … and impact of exceptional market changes: Promotional activity, national/international events. Monitor periodical performance measures and supplier/customer non-conformance to enable processimprovement in the Supply Chain. Provide fact-based analysis with a corrective action plan Build on collaborative working relationships with key customers to … drive forecast accuracy, process improvements, and free flow of information and generally enhance Sales Management, Supplier & Customer working relations. The key objective to optimize Inventory velocity (LTS/DIO) and cash flow. Weekly S&OP meeting with supplier factory to update production plan and prepare rolling forecast template Ensure More ❯
drive innovation, inform decision-making, and create value for customers. With our commitment to excellence, we continuously push the boundaries of data integration, ETL process and issue resolution. Idox fosters a culture that celebrates curiosity, collaboration, and continuous learning, empowering our team to explore new ideas and solve complex … transformation and assist issue resolution Post Migration support Provide support to customers post-migration, assisting with reconciliation and issue resolution Provide feedback from ongoing improvement Technical experience Undertake database extractions from back-office software solutions commonly used in Local Government regulatory services, ensuring completeness and accuracy. Lead and execute … quickly and efficiently. Communication: Excellent ability to convey technical concepts to non-technical stakeholders, collaborate with customers and work cross-functionally with internal teams. ProcessImprovement: Willingness to contribute to development of new processes and tools to streamline service quality and enhance delivery speed. Desirable Skills and Experience More ❯
drive innovation, inform decision-making, and create value for customers. With our commitment to excellence, we continuously push the boundaries of data integration, ETL process and issue resolution. Idox fosters a culture that celebrates curiosity, collaboration, and continuous learning, empowering our team to explore new ideas and solve complex … transformation and assist issue resolution Post Migration support Provide support to customers post-migration, assisting with reconciliation and issue resolution Provide feedback from ongoing improvement Technical experience Undertake database extractions from back-office software solutions commonly used in Local Government regulatory services, ensuring completeness and accuracy. Lead and execute … quickly and efficiently. Communication: Excellent ability to convey technical concepts to non-technical stakeholders, collaborate with customers and work cross-functionally with internal teams. ProcessImprovement: Willingness to contribute to development of new processes and tools to streamline service quality and enhance delivery speed. Desirable Skills and Experience More ❯