Service Management Lead
- Hiring Organisation
- UK National Audit Office
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
performance, and SLA compliance across EUC platforms including supplier performance management. Responsible for MDM tooling and endpoint refresh programmes. Administer Windows Operating System, Office 365, and third-party applications. Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier … delivery teams. Desirable Certifications ITIL 4 Foundation. ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). PRINCE2/AgilePM or equivalent delivery discipline (desirable). Microsoft Certified: Modern Desktop Administrator Associate (MD-102) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours Work in accordance with ...