1 to 25 of 34 Root Cause Analysis Jobs in the Thames Valley

pressure, time-sensitive trading environment. Own end-to-end incident and problem management processes, ensuring rapid resolution of production issues. Drive post-incident reviews, root cause analysis, and the implementation of preventive measures to continuously improve service reliability and reduce recurrence. Lead service improvement programs with … management. Proven ability to think critically and resolve complex issues under pressure in a fast-paced, constantly evolving environment. Demonstrated track record of driving root cause analysis and implementing lasting fixes. Excellent verbal and written communication skills with the ability to engage effectively with traders, senior business ...

culture. About the role: The Junior Data Analyst will play a key role in supporting the FP&A team by providing high‐quality data analysis, reporting and insights to help drive informed decision‐making across the business. The role involves hands‐on work with data, including using … creation initiatives. This role suits someone with strong technical curiosity who enjoys solving problems through data, tooling and experimentation. Key responsibilities include: Data Management & Analysis Write and maintain SQL queries to extract, transform and analyse data from multiple internal systems Build and maintain structured data models to support reliable ...

successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates, ensuring SLAs ...

point of application. Note: The above information relates to a specific client requirement. Role Description The Senior SOC Analyst (L2) provides advanced investigation and analysis, acting as the escalation point for complex or high-severity incidents. They conduct root cause analysis, guide L1 analysts, and support … shifts. Role Requirements Education: Bachelor’s degree in Cybersecurity, Computer Science, or related field. Experience: 3–5 years in SOC, Incident Response, or Threat Analysis roles Certifications (preferred): GCIA, GCIH, CompTIA CySA+, Microsoft SC-200, or Splunk Certified Power User. The following skills and experience are essential for this ...

Cyber Threat Detection Analyst, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry … adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis ...

Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into … processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root ...

evolve a scalable cloud data platform Deliver Platform as Code using modern infrastructure tooling Manage platform performance, capacity, and availability Own incident resolution, root cause analysis, and continuous improvement Collaborate with engineers and third-party providers to mature the platform Contribute to monitoring, observability, and cost optimisation ...

deployment for audit and regulatory review Coaching cross-functional teams on DevOps best practices and enabling developer productivity through self-service tooling Contributing to root cause analysis, incident response and continuous improvement of infrastructure reliability What we are looking for: Proven experience building and maintaining DevOps infrastructure ...

Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration & Data … rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long-term fixes. Govern change and release processes to minimise operational risk. Ensure smooth service transitions from delivery into BAU. Governance, Compliance & Risk ...

guide junior and mid-level developers, fostering a culture of technical excellence, code quality, and knowledge sharing. Participate in design reviews, production support, and root cause analysis of complex system issues. Work collaboratively within an Agile or iterative delivery environment, contributing to design, implementation, testing, and release ...

tasks, and ensure disaster recovery protocols are bulletproof. Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence. What You'll Bring Experience: At least 3 years in a leadership or senior infrastructure role within ...

system health Enhance and scale CI/CD pipelines supporting continuous delivery across multiple system layers Play a critical role in incident response and root cause analysis , directly improving system reliability Influence how systems are secured, accessed, and managed across the organisation About You You’re someone ...

maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps ...

Have expertise around the Data Platform capability Maintain the Data Platform for all Connells users, managing critical downtime and risk of disruption. To undertake root cause analysis and resolution of incidents. To undertake applicable out-of-hours support as required for operational running. Team Roles and Responsibilities ...

Have expertise around the Data Platform capability Maintain the Data Platform for all Connells users, managing critical downtime and risk of disruption. To undertake root cause analysis and resolution of incidents. To undertake applicable out-of-hours support as required for operational running. Team Roles and Responsibilities ...

service performance and customer satisfaction. Monitor and deliver against agreed SLAs, KPIs, and contractual obligations. Lead service reviews with wholesale partners, presenting performance data, root cause analysis, and improvement actions. Oversee incident, problem, and change management processes, ensuring issues are resolved swiftly and effectively. Drive continuous improvement … complex service issues, providing leadership and clear communication to both internal and external stakeholders. Produce regular reports and insights on service performance, trend analysis, and customer health. Coach and mentor junior service managers to build a high‐performing, customer‐focused team culture. Skills & Experience Proven experience as a Service ...

large-scale, mission critical environments in Telecom domain. Implement service mesh architectures using Istio for traffic management, security, and observability. Lead incident response, root cause analysis, and continuous improvement activities. Core application skills as a platform engineer: OpenShift, Kubernetes, Prometheus, Grafana, RabbitMQ, Redis, MongoDB, PostgreSQL, NGINX ...

workloads, while deploying infrastructure through Terraform . You will ensure high availability across Cloud (Azure/AWS/GCP) environments, undertaking incident management and root cause analysis in line with SLAs. The Data Platform Engineer will also apply Platform as Code principles with Terraform to improve automation ...

collaborating with internal and external developers to resolve issues and implement new connections Act as the escalation point for business-critical incidents, leading root cause analysis, problem resolution, and on-call support where required, while managing supplier relationships, SLAs, and vendor performance What they're looking ...

tuning Nice to Haves Experience supporting both Linux and Windows environments VMware to Nutanix migrations VMware vSphere Ansible/PowerShell/scripting Backup platforms Root cause analysis leadership Infrastructure automation Why Join/Projects A good one this if you like infrastructure roles where the environment ...

cases Own production stability for business‐critical data systems, particularly during trading hours Define and enforce best practices for monitoring, alerting, incident response, and root‐cause analysis Proactively identify performance bottlenecks, scalability risks, and operational weaknesses Mentor engineers, providing technical guidance and raising overall team capability What ...

support for web-based applications Investigate and resolve incidents, bugs, and performance issues Work closely with technical teams to diagnose and fix defects Perform root cause analysis and implement preventative measures Maintain documentation for systems, processes, and fixes Required Skills & Experience Strong experience with JavaScript … production environment Basic knowledge of SQL (query writing, performance tuning, troubleshooting) Hands-on experience with Unix/Linux systems (shell scripting, log analysis, system commands) Experience supporting web applications in a live environment Familiarity with debugging tools and monitoring systems Strong problem-solving skills and attention to detail Other ...

/CD pipelines, code reviews, TDD and BDD practices Collaborating with Electronics, Systems, Data Science, QARA and Field Service teams Supporting complaint resolution, root cause analysis and continuous improvement What we are looking for: Strong C/C++ skills with experience in safety critical or regulated embedded ...

resourcing challenges, technical issues, and workload conflicts. Act as the primary escalation point for delivery and customer issues, stabilising situations and minimising disruption. Perform root cause analysis, communicate recovery plans to stakeholders, and track actions to prevent recurrence. Support Service Delivery leadership by providing performance insights, contributing ...

/recovery platforms Automation tooling Cross-functional infrastructure teams Nice to Haves VMware to Nutanix migrations VMware vSphere Ansible Security or compliance-led environments Root cause analysis/service improvement work Why Join/Projects A lot of infrastructure roles talk about scale, but this one genuinely ...