D365 Functional Consultant - Newcastle, UK
- Hiring Organisation
- Infoplus Technologies UK Ltd
- Location
- Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
- Employment Type
- Contract
capability to build configurations and Proof of Concepts. Your responsibilities: Lead requirements discovery workshops and translate business needs into functional designs Analyse current CRM processes, pain points, and operating model. Configure Dynamics 365 Customer Service including case management, SLAs, queues, and routing Design and build functional Proof of Concepts ...