20 of 20 Microsoft 365 Jobs in Tyne and Wear

Zenith are looking to recruit an experienced AI & Microsoft Training Specialist. In this role you will design, deliver and continuously improve high-impact learning experiences that drive measurable outcomes for learners and employer partners. Reporting to the Apprenticeship Manager, you will play a key role in delivering and enhancing … work closely with the wider apprenticeship delivery team to ensure high-quality teaching, learning and assessment. You will enable learners and employers to adopt Microsoft 365 Copilot, Copilot Studio and AI-driven ways of working, translating technical capability into practical, real-world impact. Responsibilities AI Programme & Apprenticeship ...

over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design … business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud ...

opportunity for a technically strong support engineer who enjoys variety, thrives in a fast-paced environment, and is comfortable troubleshooting across infrastructure, networking, servers, Microsoft 365 and end-user computing environments. The Role You'll become an integral part of the 3rd Line Support and Infrastructure team … premise file servers. Maintain and support Windows Server environments. Support networking infrastructure, including Fortinet and Cisco Meraki technologies. Provide administration and support for Microsoft 365, including Intune rollouts. Administer and support Okta environments. Support infrastructure, networking and end-user computing (EUC) environments. Work closely with internal ...

issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required Manage user accounts and access rights in Microsoft 365 and Active Directory Provide support across SharePoint, including setting up permissions Configure and support desktops, laptops, and mobile devices Keep tickets updated … Person Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment Strong knowledge of Windows OS, Microsoft 365, and Active Directory Holder of a current Microsoft certification (365, Azure etc.) Strong knowledge of networking (DNS, DHCP ...

support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when required Utilising strong knowledge of Microsoft 365 Remote hardware maintenance and support Configure and support desktops, laptops, and mobile devices Keep tickets updated and resolved in line with … Person Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment Strong knowledge of Windows OS, Microsoft 365, and Active Directory Holder of a current Microsoft certification (365, Azure etc.) Hold an up-to-date CompTIA A+ ...

Support Analyst . This is an excellent opportunity to join a growing in-house IT team supporting a large user base across a modern Microsoft environment. The role offers genuine long-term career progression into areas such as Infrastructure, Security, DevOps and 2nd Line Support. About the Role: Working … close-knit Service Desk team, you will provide first-line technical support to colleagues across the business, resolving a variety of hardware, software and Microsoft cloud-related issues. The role is more involved than a traditional service desk position and offers exposure to a broad range of technologies. ...

This isn't a role where you'll be stuck doing the same five fixes on repeat. You'll be hands-on across Azure, Microsoft 365, VMware/Citrix, and a huge variety of client environments - building your skills fast while being the trusted voice clients turn … Cisco, SonicWall and WatchGuard Managing backups via Azure and Veeam, and virtualisation across Hyper-V, VMware, AVD and RDS Becoming the office expert on O365 and MFA Documenting your wins so the whole team levels up What You'll Bring 3+ years in a similar IT role, ideally ...

peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating complex incidents where required and working closely with wider technical … contact. What We're Looking For Essential Experience in an IT Support, Deskside Support or Onsite Support role. Knowledge of: Windows 10 & 11 Microsoft 365 Active Directory Azure AD Intune & Autopilot ServiceNow or similar ticketing tools Experience managing support tickets and working to SLAs. Excellent troubleshooting ...

peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating complex incidents where required and working closely with wider technical … contact. What We're Looking For Essential Experience in an IT Support, Deskside Support or Onsite Support role. Knowledge of: Windows 10 & 11 Microsoft 365 Active Directory Azure AD Intune & Autopilot ServiceNow or similar ticketing tools Experience managing support tickets and working to SLAs. Excellent troubleshooting ...

line queries – covering both BAU activities and supporting in Projects Systems Administrator Experience/Skillset requirements: Microsoft 365/Office 365/Intune/Exchange Online Windows Server Active Directory Hyper-V or VMware – ideally HCI (Hyper-Converged Infrastrucutre) Entra ID or Okta Fortinet/… Provide 3rd Line technical and infrastructure support , resolving complex escalated incidents across infrastructure, networking and end-user computing environments. Maintain and support Windows Server, Microsoft 365, Intune, Okta and Identity & Access Management (IAM) environments. Support networking infrastructure , including Fortinet and Cisco Meraki technologies, as well as general ...

issues Managing major incidents from investigation through to resolution Supporting customer infrastructure projects and deployments Providing guidance and mentoring to support engineers Working across Microsoft 365, Azure, Exchange, virtualisation, networking, and security technologies Producing technical documentation and knowledge articles Contributing to continuous service improvement initiatives Essential Skills … Strong experience within a Managed Services Provider (MSP) Expertise supporting Microsoft infrastructure technologies Knowledge of Azure, Microsoft 365, Exchange, networking, and firewalls Experience with virtualisation platforms Strong customer-facing communication skills Proven troubleshooting and problem-solving capabilities Desirable Skills Microsoft Expert-level certifications Cisco certifications ...

solutions, and install and test new software. Keep a full inventory of software and hardware, ensuring it is always up to date. Administer the Microsoft Windows network, including user rights, and adding or removing users. Provide Microsoft 365 administration and end user support. Perform backup functions … well when things change. Action oriented, with energy for hands on, hard working tasks. Experience with IT service desk support. Knowledge of Microsoft O365 and desktop applications. Knowledge of enterprise backup software. Knowledge of a Citrix environment. Experience working in a highly regulated environment. Knowledge of Microsoft SharePoint. ...

This is a hands-on technical role responsible for delivering infrastructure projects, maintaining core IT systems, and supporting the ongoing development of a modern Microsoft and cloud-based environment. Working closely with internal stakeholders and external technology partners, you will take ownership of technical projects from planning and design … across server, cloud and network technologies. Experience resolving complex infrastructure issues and managing escalations. Experience with virtualisation technologies, including VMware and Azure IaaS. Strong Microsoft technology experience, including: Microsoft 365 Windows Server Microsoft Azure Microsoft Entra ID SQL Server Windows 10 & 11 Good understanding ...

e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical … procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote ...

infrastructure and on-premise file servers. Maintain and support Windows Server environments. Support networking infrastructure including Fortinet and Cisco Meraki technologies. Provide support for Microsoft 365, including Intune rollouts. Administer and support Okta environments. Work closely with internal teams to resolve technical requests generated through IT support … Support role. Strong Windows Server administration experience. Hyper-V administration knowledge. Experience supporting VMware environments. Networking experience with Fortinet and/or Cisco Meraki. Microsoft 365 administration. Intune deployment and support experience. Okta administration experience. Experience supporting infrastructure, networking and end-user computing (EUC) environments. Strong troubleshooting ...

Adapt delivery styles to suit different audiences, learning needs and experience levels. Develop and continuously improve training materials, learner resources and workshop content. Incorporate Microsoft 365, Copilot and emerging AI technologies into learning activities. Support learners throughout their programme to maintain engagement and progression. Build strong relationships … communication and facilitation skills. Comfortable delivering engaging virtual and classroom-based learning. Experience working with stakeholders and building strong employer relationships. Good understanding of Microsoft 365 applications (Copilot knowledge desirable). Level 2 English and Maths. Full UK driving licence. Desirable Teaching qualification (AET, PTLLS, Cert ...

Cloud/Infrastructure role. Deep expertise with Windows Server 2016/2022, AD, Entra ID, Group Policy, and Windows security services. Proven experience administering Microsoft 365 including Exchange, SharePoint, Teams and associated services. Solid understanding of Microsoft SQL Server and IIS administration. Demonstrable capabilities across networking … including VLANs, routing, DHCP Snooping, Spanning Tree and LAG. Hands-on background with firewall technologies and cyber security best practice. Strong practical experience in Microsoft Azure, including VMs, VNETs, storage, identity, networking security, WAF/Azure Front Door, and cost management. Skilled in managing MDM/MAM via Intune. ...

procedures. Main duties of the job This role would suit someone with experience in cyber security, infrastructure, cloud services or enterprise technology. Experience of Microsoft security technologies such as Microsoft 365, Azure, Entra ID, Intune and Defender would be helpful. We would also welcome experience … cyber security, infrastructure, cloud or enterprise Digital Services environment. This may include areas such as security monitoring, vulnerability management, incident response, security assurance, Microsoft security technologies or security analytics. Desirable Experience of line managing, supervising, supporting, coaching or providing technical direction to cyber security or technical staff. Experience ...

standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk or Technical Support role Strong knowledge of Microsoft Windows (Client and Server environments) Experience with Microsoft 365 and Active Directory Good understanding of networking technologies, including ...

engagement activities to increase participation and completion rates. Developing digital assets including videos, graphics, guides, learning resources and eLearning materials. Using tools such as Microsoft 365, Canva, Synthesia and AI-powered technologies to create impactful learning experiences. Producing reports, dashboards and learning insights to help measure effectiveness ...