a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft365 applications including SharePoint … connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration If this role sounds of More ❯
sunderland, tyne and wear, north east england, united kingdom
NRG
a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft365 applications including SharePoint … connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration If this role sounds of More ❯
a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft365 environments and maintaining IT infrastructure. Key Responsibilities Provide technical support to users across the business Manage and support Microsoft365 applications including SharePoint … up and manage Exchange mailboxes Administer security and endpoint management Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration Our client is moving quickly More ❯
sunderland, tyne and wear, north east england, united kingdom
NRG
a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft365 environments and maintaining IT infrastructure. Key Responsibilities Provide technical support to users across the business Manage and support Microsoft365 applications including SharePoint … up and manage Exchange mailboxes Administer security and endpoint management Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration Our client is moving quickly More ❯
user support. This includes contextualising learning to real workplace scenarios, helping apprentices build confidence in both traditional IT support and emerging AI-enhanced workflows. By embedding AI technologies like Microsoft365 Copilot into organisational processes through innovative, structured delivery models the Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and More ❯
Hebburn, Tyne And Wear, United Kingdom Hybrid / WFH Options
Zenith People
People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and More ❯
Equinox House Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, England
CYBIT LIMITED
and thorough manner. This may include using technologies such as Windows, Active Directory, 365 and Citrix Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. Broader Business Engagement More ❯
The Exchange, Suite B Maingate, Kingsway North, Gateshead, England
CHURCHILL CONTRACT SERVICES GROUP HOLDINGS LIMITED
as part of the apprenticeship Follow all company policies and procedures, including data protection and security best practices Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯
professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and … professionally What you will bring Excellent communication and a genuine customer service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and … infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications Supportive team culture More ❯
sunderland, tyne and wear, north east england, united kingdom
Careers Plus
professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and … professionally What you will bring Excellent communication and a genuine customer service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and … infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications Supportive team culture More ❯
GTS Engineer Salary: up to £42,000 plus benefits About the role We are hiring a GTS Engineer to strengthen operational resilience and business continuity across our Microsoft estate and core infrastructure. You will design, test and document recovery strategies, keep processes current, and present clear risk based recommendations to stakeholders. This role blends hands on engineering with ownership … of standards and audit readiness. What you will do Own business continuity and disaster recovery for Microsoft365 and Azure services, with defined RTO and RPO Run backup strategy and restorations, including immutable copies, off site retention and routine recovery tests Support infrastructure and architecture delivery across servers, storage, networking and identity Maintain risk and compliance records … to senior stakeholders with clear impact statements and cost benefit Partner with Security, Service Desk and Vendors to resolve incidents and close problems What you will bring Azure and Microsoft365 certifications or equivalent experience Proven delivery of disaster recovery, backup and restoration in enterprise or public sector settings Strong grasp of infrastructure and architecture fundamentals and More ❯
sunderland, tyne and wear, north east england, united kingdom
Careers Plus
GTS Engineer Salary: up to £42,000 plus benefits About the role We are hiring a GTS Engineer to strengthen operational resilience and business continuity across our Microsoft estate and core infrastructure. You will design, test and document recovery strategies, keep processes current, and present clear risk based recommendations to stakeholders. This role blends hands on engineering with ownership … of standards and audit readiness. What you will do Own business continuity and disaster recovery for Microsoft365 and Azure services, with defined RTO and RPO Run backup strategy and restorations, including immutable copies, off site retention and routine recovery tests Support infrastructure and architecture delivery across servers, storage, networking and identity Maintain risk and compliance records … to senior stakeholders with clear impact statements and cost benefit Partner with Security, Service Desk and Vendors to resolve incidents and close problems What you will bring Azure and Microsoft365 certifications or equivalent experience Proven delivery of disaster recovery, backup and restoration in enterprise or public sector settings Strong grasp of infrastructure and architecture fundamentals and More ❯
and service requests via phone, email, live chat, and self-service portals. Provide advanced troubleshooting and resolution for complex technical issues across platforms including Windows 10/11, Office365, Active Directory, SCCM/Intune, and remote access tools. Maintain ownership of high-priority tickets and ensure timely resolution or escalation in line with SLAs. Technical Escalation & Expertise More ❯
Team Valley Trading Estate, Gateshead, Tyne and Wear, England, United Kingdom
QA
IT and technology. Willingness to learn and develop skills. Good communication skills, both written and verbal. A helpful and patient attitude with a customer-focused approach. Basic knowledge of Microsoft Windows and Office applications. Good problem-solving abilities and attention to detail. Ability to work as part of a team and take direction. In addition, the following experience would More ❯
Doxford International Business Park, Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Northern Gas
checkbox What we are looking for Experience with SIEM tools, logging, and cyber incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure More ❯
Sunderland, Tyne and Wear, United Kingdom, Silksworth, Tyne & Wear Hybrid / WFH Options
Northern Gas
checkbox What we are looking for Experience with SIEM tools, logging, and cyber incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 11 MicrosoftOffice365 or above iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom/File transfer solutions Mimecast email management NexThink experience preferred iManage (or other More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nextech
technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Active Directory, MicrosoftOffice365, Entra, Citrix, VMware, vSphere Documenting incidents and resolutions clearly and accurately. Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft365, operating systems, and common business applications. Experience with remote support tools and ticketing systems. Ability to diagnose and resolve technical issues efficiently. A proactive approach to More ❯
framework, adopt PM best practices and adopt and approach which supports the ethos of continuous improvement. Position Qualifications Have or working towards recognised Project Management qualification Proficient in Office365, including MS Project Education: Educated to degree or Apprenticeship Level 6, or equivalent experience Experience: Essential - Proven experience in a change discipline and in-depth knowledge of PM More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Crane Authentication (NXT)
framework, adopt PM best practices and adopt and approach which supports the ethos of continuous improvement. Position Qualifications Have or working towards recognised Project Management qualification Proficient in Office365, including MS Project Education: Educated to degree or Apprenticeship Level 6, or equivalent experience Experience: Essential - Proven experience in a change discipline and in-depth knowledge of PM More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Frank International
Dynamics 365 CE Solutions Architect Newcastle-Upon-Tyne - Hybrid Responsibilities: Discovery Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to: Understand client goals, challenges, and business needs. Lead discovery workshops to capture both functional and non-functional requirements across CRM, infrastructure, integration, and compliance. Design Translate client needs into smart, scalable … Skills & Experience: Strong expertise in Dynamics 365 CE/CRM and its role in driving business success. Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory. Ability to lead workshops, gather detailed requirements, and design client-centric solutions. Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service. Proven … to translate complex ideas for non-technical audiences. Involvement in RFP responses and business development activities. Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE. Benefits: Private Medical, Dental, Enhanced Pension & More More ❯
them through to completion in a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades … to AV systems, infrastructure migrations and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues … and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/ More ❯
sunderland, tyne and wear, north east england, united kingdom
Careers Plus
them through to completion in a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades … to AV systems, infrastructure migrations and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues … and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/ More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
JDI Legal
and experience in office 365. Roles & responsibilities The successful candidate’s duties will include (but are not limited to): Provide technical support to all users Provide support for Office365 apps Active Directory\Azure creations and changes Exchange mailbox creation and changes Zoom Phone System user setup Proclaim case management support Maintaining Azure incl. defender, Intune, Entra Monitoring … security via Mimecast Wi-fi and LAN network support Configuration and installation of hardware and software Printer support and setup Candidate requirements & attributes Experience of providing support with Office365 including Sharepoint Experience with Windows 2022 RDP environment, network, active directory Experience with Azure, InTune, Defender & Entra Prior experience of Access Group Proclaim Legal case management system would More ❯