76 to 83 of 83 2nd Line Support Jobs in the UK

work) Salary: £30,000 - £35,000 (based on experience) Type: Full-time | Permanent | Some weekend work required Are you an experienced IT Field Support Engineer ready to take the next step? Want to escape the mundane and work in a role where no two days are the same … software and office moves. What We’re Looking For You’re a tech enthusiast who loves helping people and solving problems. You’ll need: 2nd Line experience or equivalent Great customer-facing and communication skills Strong organisational skills and ability to manage multiple priorities A proactive attitude ...

looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software … faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential ...

seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. … will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first ...

incoming tickets, calls, and emails from clients. Provide first-line diagnosis and resolution for common IT issues. Escalate unresolved issues to 2nd/3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote … Basics: TCP/IP, DNS, DHCP, VPN, firewalls Active Directory: User account management, group policies Microsoft 365/Exchange: Email setup, troubleshooting Remote Support Tools: RMM platforms, remote desktop Basic Hardware Support: PCs, laptops, printers, peripherals Host telephony and SIP and VoIP Technologies Ability to identify ...

believe in hiring strong technical talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference … world with your focus on UK and European customers. They mostly use cloud hosted solutions with some on-premise and require remote support for all of their questions and issues. This role will support all aspects of system use and will involve complex problem solving, issue ...

client based in Malmesbury has an urgent requirement for an IT Support Engineer to join on an initial 6 month contract with possible extensions thereafter and could lead to permanent employment if desired. This is a fantastic role and company name to get on your CV helping … Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

Can you get to the heart of a user's technical issues? Do you intuitively grasp the workings of SaaS based application software? Do you get a buzz from solving that ticket? We are Preservica ...

Location: Sutton Courtenay, Abingdon Salary: £26,000-£28,000 GHM Communications Ltd is a leading provider of IT, Wi-Fi, and business telephony solutions, catering to businesses and care homes across the UK. With a ...