76 to 100 of 123 2nd Line Support Jobs in the UK

client delivers comprehensive IT solutions that keep your business connected, secure, and future-ready. Due to continued success, they are looking for a 2nd Line IT Support Engineer to join the team in Glasgow. The team provides hands-on support and strategic guidance … offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions, and system changes. What We're Looking For Proven experience in a 2nd Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy ...

/2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st/2nd Line Support Engineer to join … team at an exciting time of transfirnation and change. Below are the responsibilities: Acting as a first point of contact for incoming customer support cases and ensuring customers are responded to promptly and professionally Managing and progressing support cases, including ownership of issues through to resolution ...

Role An established and professional services organisation, based in the City of London, is seeking an IT Support Engineer (1st/2nd Line) to join its internal IT team. This role is focused on providing high-quality, responsive IT support to business users … common incidents and service requests, while escalating more complex matters to senior engineers or third-party providers as required. Key Responsibilities Providing 1st and 2nd line IT support across desktop, laptop, mobile and application environments Logging, managing and resolving incidents and service requests ...

Title: 2nd Line Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands‐on support role. You’ll work … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

Title: 2nd Line Support Specialist £28,000 + Incentives and overtime £500 bonus paid after completion of a successful 6-month probation! Horsham | Telecom Acquisitions Ltd Line Manager: Customer Support Manager Date reviewed: January 2026 Line Support ...

Laptop Builder/1-2 Line Support Duration: 12 week initial contract (poss ext) Rate: £136.93 - 155.64 per day via umbrella IR35: In scope Location: Wakefield, West Yorkshire The main focus of the roles is to build and image new laptops, then issue to Staff ensuring … organisational skills Beneficial Public Sector/Government experience NHS, PC, IMAGING, WINDOWS, LAPTOP, CLOUD, SCRIPT, MS INTUNE, PUBLIC SECTOR, GOVERNMENT, 1ST LINE, 2ND LINE, 3RD LINE, HELPDESK, SERVICE DESK, ELS Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment ...

Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands-on support role. Youll work across internal systems and client environments, tackling … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketi click apply for full job details ...

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well … dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations ...

continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities... To provide 1 st & 2 nd line support to users … hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing ...

2nd Line IT Support Engineer Up to £35,000 Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a new 2nd Line IT Support Engineer . The business has been operating ...

recently voted runners up by Superops as the Emerging MSP of the Year, out of 300 MSPs. Role Overview: We are seeking an experienced 2nd Line/Senior IT Support Engineer who has a strong background working within MSP environments. The ideal candidate will … grow with a business and become a key member of staff, that has new customers and new environments to get into. Key Responsibilities: Provide 2nd line technical support to customers across a range of technologies. Support end-users with remote and on-site ...

Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users ...

Infrastructure Engineer Fantastic opportunity for a Second Line Support Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). … complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: Providing advanced 2nd/3rd line support and troubleshooting across servers, networks, and cloud platforms. Configuring, installing, and managing Windows Server environments ...

experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery You’ll be joining a small … fundamentals – routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we’re looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills ...

2nd Line Support Engineer £33,000 - £38,000 Wakefield, West Yorkshire The Role Do you want to work on real IT projects that stretch your skills, not just keep systems ticking over? Are you looking for a role where your work is visible, valued ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical … SLAs at speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st/2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration with Active ...

Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting … stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real res click apply for full job details ...

plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting … range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 ...

Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role ...

client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This ...

continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities. . click apply for full job details ...

Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD adminis click apply for full job details ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients an click apply for full job details ...