2nd Line Support Engineer Jobs in the UK

101 to 125 of 366 2nd Line Support Engineer Jobs in the UK

2nd Line Support Engineer

Bristol, England, United Kingdom
Chorus
The Role As a 2nd Line Support Engineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support … agreed customer SLA's and associated targets. • Provide exemplary service to the customer ensuring high personal and organisational customer satisfaction scores are maintained. • Provide 2nd Line diagnosis and resolution of incidents and requests. • Accurately determining tickets that require escalation to our 3rd Line Team, providing … behaviours that promote our values. • Undertake any other duties as reasonably requested. Personal Specification Required: • Previous experience of providing IT support at 2nd Line level • Exemplary customer service and problem solving skills • Experience of administering and supporting the latest Microsoft technologies • Strong troubleshooting skills • Understanding More ❯
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2nd Line Support Engineer

London, England, United Kingdom
TieTalent
2nd Line Support Engineer - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Engineer to work with several of their … key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation. Provide technical support to end users. Maintain and oversee installation, configuration, maintenance, and troubleshooting of end users' workstation hardware, software, and peripheral devices. Manage calls logged at the Support Desk ensuring timely resolution … in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Maintain a professional demeanor and a high level of professional responsibility. Skills More ❯
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2nd Line IT Support Engineer - Local Government

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
Job Title: 2nd Line IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an … experienced 2nd Line IT Support Engineer to join a Local Government organisation in South-West London . This is an excellent opportunity for an IT professional with strong troubleshooting skills and a background in public sector or corporate IT environments to provide hands … on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and More ❯
Employment Type: Permanent
Salary: GBP Annual
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2nd Line IT Support Engineer

Chesterfield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Job Title: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Interviewing: Immediately – Please apply ASAP! Company Overview: A market-leading client is looking to add … a 2nd line support engineer to join their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team promotes professional development and offers exposure to various support lines and projects. … is key. Skills: Windows Server – up to 2022 Office 365 Networking Requirements: Previous MSP experience Full UK Driving License Hybrid Working (Post probation) Support for certifications (paid for) Free Parking Application: Please apply immediately. Contact Owen Smith at owen.smith@intechnologygroup.com or call 0118 228 6480/ More ❯
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2nd Line IT Support Engineer

Nottingham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Job Title: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Interviewing Immediately – Please apply ASAP! A market-leading client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team believes in developing professionals and providing exposure to all lines of support and various projects. More ❯
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2nd Line IT Support Engineer

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Job Title: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation Location: Horsham, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Role: 2nd Line IT Support Engineer Overview: A market-leading client is looking to add a 2nd line support engineer to their dynamic IT department. The role involves working with the latest technologies such as Office 365, Azure, and Server 2022. The company values … professional development and offers exposure to various support lines and projects. This is an excellent opportunity to advance your IT career. Personality & Attitude: The right attitude, a passion for technology, and a drive to succeed are essential. Immediate Application: Please apply ASAP as interviews are happening immediately. Skillset More ❯
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1st/2nd Line Support Engineer

City, Cardiff, United Kingdom
Matchtech
Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time Office Hours Salary: CIRCA 25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/… 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯
Employment Type: Permanent
Salary: GBP 25,000 Annual
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1st/2nd Line Support Engineer

Cardiff, South Glamorgan, United Kingdom
Matchtech
Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/… 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯
Employment Type: Permanent
Salary: £25000/annum
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2nd Line Support Engineer - New! (REFGJ25)

Greater Manchester, England, United Kingdom
RedRock Resourcing
2nd Line Support Engineer - New! (REFGJ25) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go … cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge … diagnose faults. Desirable CompTIA Network+ or CNNA or similar certification Scripting or automation knowledge (Python, shell) If you are well-versed in IT Support and have a deep understanding of home networking and consumer broadband technologies, then please apply for more details More ❯
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2nd Line Support Engineer

London, England, United Kingdom
Oadby & Wigston Borough Council
Oadby and Wigston Borough Council are looking for an experienced, ambitious, and passionate IT professional to take up the helm of 2nd Line IT Support Engineer within a newly created IT team. Reporting to the IT Team Manager, this role will initially be … required to provide technical support to the staff of the council from a 2nd line level of expertise. Whilst the role is titled 2nd Line Support Engineer, you will be offered opportunities for growth in specific areas of … a place of support and respect both to its members and the greater council at large. If you are looking for a 2nd Line role which seeks to not only meet the technical needs of the council but looks to foster a strong bond amongst More ❯
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2nd Line IT Support Engineer

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Immediate Interview – Apply ASAP! A market-leading client … is looking to add a 2nd line support engineer to their dynamic IT department. They work with technologies such as Office 365, Azure, and Server 2022. The Senior Management Team values professional development and encourages growth beyond comfort zones. You will gain exposure … to all support levels and various projects. This is an excellent opportunity for an IT professional to advance their career! Key Skills: Windows Server (up to 2022) Office 365 Networking Requirements: Previous MSP experience Full UK Driving License Hybrid Working (post-probation) Support for certifications (paid More ❯
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2nd Line IT Support Engineer

Woking, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Immediate Interview – Apply ASAP! A market-leading client … is seeking to add a 2nd Line Support Engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team values professional development, offering exposure to all support lines … succeed Skills Required: Windows Server (up to 2022) Office 365 Networking Requirements: Previous MSP experience Full UK Driving License Hybrid working (post-probation) Support for certifications (paid) Free parking Contact: owen.smith@intechnologygroup.com | 0118 228 6480 | 07704 160 518 Immediate interviews – apply now! In Technology Group, built on industry More ❯
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2nd Line IT Support Engineer

Plymouth, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Immediate Interviews – Apply ASAP! A market-leading client … is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team values professional development and encourages employees to expand their skills. You … will gain exposure to all lines of support and various projects. This is an excellent opportunity for an IT professional to advance their career! Personality and attitude are key: We seek someone with a passion for technology, a positive attitude, and a drive to succeed. Skills required: Windows More ❯
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2nd Line IT Support Engineer

Exeter, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Application: Interviewing Immediately – Please apply ASAP! A market … leading client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team believes in developing professionals and providing exposure to all … lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality is key. They are seeking someone with the right attitude, a passion for technology, and a drive to succeed. Please apply now without delay! Skillset: Windows Server – up More ❯
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2nd Line IT Support Engineer

Liverpool, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Application: Interviewing Immediately – Please apply ASAP! Overview: A … market-leading client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team is committed to developing professionals and providing exposure … to various support lines and projects. This is an excellent opportunity for an IT professional to advance their career. Personality & Attitude: We seek someone with the right attitude, a passion for technology, and a drive to succeed. Skills: Windows Server – up to 2022 Office 365 Networking Requirements: Previous More ❯
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2nd Line IT Support Engineer

Derby, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Application Notice: Interviewing Immediately – Please apply ASAP! A … market-leading client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team believes in developing professionals and providing exposure to … all lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career. Personality and attitude are key. We seek someone with: A passion for technology A driven, positive attitude The right mindset to succeed Apply now to seize this opportunity More ❯
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2nd Line IT Support Engineer

Ipswich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Application: Interviewing Immediately – Please apply ASAP! Company Overview … A market-leading client is looking to add a 2nd line support engineer to their dynamic IT department. They utilize the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team is committed to developing professionals and providing exposure … to all lines of support and various projects. Opportunity: This is an outstanding opportunity for an IT professional to advance their career! Personality & Attitude: We are seeking someone with the right attitude, a passion for technology, and a drive to succeed. Skills: Windows Server – up to 2022 Office More ❯
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2nd Line IT Support Engineer

Brighton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Immediate Interview – Please apply ASAP! A market-leading … client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team strongly supports professional development and encourages employees to expand their … skills beyond their comfort zones. You will gain exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality and attitude are key. We seek someone with: A passion for technology A driven, proactive attitude Apply More ❯
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2nd Line IT Support Engineer

Wakefield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Application: Interviewing Immediately – Please apply ASAP! A market … leading client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team fully supports professional development and encourages working beyond your … comfort zone. You will gain exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality is key. We are seeking someone with the right attitude, a passion for technology, and a drive to succeed. Please More ❯
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2nd Line IT Support Engineer

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Application Notice: Interviewing Immediately – Please apply ASAP! Company … Overview: A market-leading client is looking to add a 2nd line support engineer to their dynamic IT department. The team works with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team is committed to developing professionals … and providing exposure to all support levels and projects. Opportunity: This is an outstanding opportunity for an IT professional to advance their career! Personality & Skills: We are seeking someone with the right attitude, a passion for technology, and a drive to succeed. Personality is key. Key Skills: Windows More ❯
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IT Support Engineer - 2nd Line Support (Market Deeping)

Market Deeping, Lincolnshire, UK
W Talent
expansion I am recruiting for a suitable experienced IT Support Engineer , with at least 3-4 years experience, to provide 2nd Line IT Support for a client based in Market Deeping, Lincolnshire. This is a great opportunity to join a team … and provide broad, core technology support, with scope for training on technologies that you may not have experience upon, so you can really build your skill set. The role is very diverse, so the applicant must be confident on desktop, network and server support, virtualisation technologies … site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping. IT Support Engineer - 2nd Line Support Location: Market Deeping - On-site - Monday through to Friday. Salary: Negotiable dependent upon experience Required Skills Strong knowledge More ❯
Employment Type: Part-time
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2nd Line IT Support Engineer

Doncaster, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Horsham Interviewing Immediately – Please apply ASAP! A market-leading … client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team is committed to developing professionals and providing exposure to all … lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality is key. We are looking for someone with the right attitude, a passion for technology, and a drive to succeed. Please do not wait—apply right now! Skillset More ❯
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2nd Line Support Engineer

London, Fitzrovia, United Kingdom
Intec Select Ltd
2nd Line EUC Analyst Our long-standing client, an FTSE 250 financial services provider, is hiring a 2nd Line EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a … 2nd line service desk position within a regulated corporation providing second line to support to MAC/Windows OS, 365 suite (Intune/Autopilot), Azure Virtual Desktop and Cloud printing solutions. Our client is offering a day rate of £250 to £300 PD … Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience More ❯
Employment Type: Contract
Rate: £250 - £300/day 6 months
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IT Support Engineer - 2nd Line Support

Eye, England, United Kingdom
W Talent
expansion I am recruiting for a suitable experienced IT Support Engineer , with at least 3-4 years experience, to provide 2nd Line IT Support for a client based in Market Deeping, Lincolnshire. Interested in learning more about this job Scroll down … out what skills, experience and educational qualifications are needed. This is a great opportunity to join a team and provide broad, core technology support, with scope for training on technologies that you may not have experience upon, so you can really build your skill set. The role is … site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping. IT Support Engineer - 2nd Line Support Location: Market Deeping - On-site - Monday through to Friday. Salary: Negotiable dependent upon experience Required Skills Strong knowledge More ❯
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2nd Line IT Support Engineer

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Horsham Interviewing Immediately – Please apply ASAP! A market-leading … client is looking to add a 2nd line support engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team fully believes in developing professionals and not just working within … your comfort zone. You will gain exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality is key. We are looking for someone with the right attitude, a passion for technology, and a drive to More ❯
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2nd Line Support Engineer
10th Percentile
£29,000
25th Percentile
£30,500
Median
£32,500
75th Percentile
£39,500
90th Percentile
£42,500