Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective … requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd linesupport for the Clients application portfolio Monitor application … with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for More ❯
3rdLine Engineer - IT Strategy & Infrastructure Shoreditch, London | £40,000 - £45,000 | Office-Based A forward-thinking and solutions-driven 3rdLine Engineer is sought for a dynamic, office-based role in Shoreditch . This is an opportunity to join a growing organisation at the forefront of IT transformation, supporting the delivery of robust … scalable, and secure technology solutions across hybrid cloud, managed services, and data centre environments. The role requires deep technical knowledge and commercial acumen to support strategic projects, maintain operational excellence, and drive service innovation. The successful candidate will be instrumental in modernising infrastructure, streamlining processes, and enhancing customer experience through cloud technologies (AWS, Azure, Office 365), automation, and … for money and strong service levels Contribute to technical strategy, business continuity, and capacity planning Ensure systems meet performance, security, and compliance standards Key Skills & Experience: Strong experience in 3rdline technical support and infrastructure leadership Expertise in hybrid and cloud solutions (AWS, Azure), virtualisation, and hosted comms (3CX) Demonstrated success in driving IT transformation More ❯
3rdLine Engineer - IT Strategy & Infrastructure Shoreditch, London 40,000 - 45,000 Office-Based A forward-thinking and solutions-driven 3rdLine Engineer is sought for a dynamic, office-based role in Shoreditch . This is an opportunity to join a growing organisation at the forefront of IT transformation, supporting the delivery of robust … scalable, and secure technology solutions across hybrid cloud, managed services, and data centre environments. The role requires deep technical knowledge and commercial acumen to support strategic projects, maintain operational excellence, and drive service innovation. The successful candidate will be instrumental in modernising infrastructure, streamlining processes, and enhancing customer experience through cloud technologies (AWS, Azure, Office 365), automation, and … for money and strong service levels Contribute to technical strategy, business continuity, and capacity planning Ensure systems meet performance, security, and compliance standards Key Skills & Experience: Strong experience in 3rdline technical support and infrastructure leadership Expertise in hybrid and cloud solutions (AWS, Azure), virtualisation, and hosted comms (3CX) Demonstrated success in driving IT transformation More ❯
Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rdLine IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. … provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rdline infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an … Bachelor's or Master's degree in Computer Science, Information Technology, or related field Certifications such as CISSP, CISM, CCNA, or equivalent are a plus Experience in IT support or Systems Administration is desirable The position is 3 days in the office per week in Central London. Salary will be negotiable - but like to be in the range More ❯
3rdLineSupport Engineer Location: Horsham (Drivers with own transport essential) Salary: £35,000 - £40,000 DOE Hours: Monday to Friday, 09:00 - 17:30 The Opportunity: A fantastic opportunity has opened for an experienced 3rdLineSupport Engineer to join a leading IT solutions provider, known for delivering tailored … managed services and support to SMEs across the South-East and London. This role offers the chance to be part of a collaborative, growth-focused team in a business that truly values its people. Role Overview: This is a varied and client-facing position where no two days are the same. From resolving high-level technical issues to … contribute to technical strategy. Share sales opportunities with the Account Management team when appropriate. Maintain thorough documentation and prioritise tasks to meet SLAs. About You: Previous experience in a 3rdLine role within an MSP environment is essential. Self-sufficient and highly organised, able to manage time and priorities effectively. A calm, professional communicator with a focus More ❯
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
itecopeople
IT Manager/3rdLineSupport - Hybrid - Near Evesham Salary: £40,000 - £48,000 per annum Start: Immediate if possible Are you an experienced 3rdLineSupport professional or IT Manager looking for your next challenge? We're recruiting on behalf of a well-established organisation near Evesham, Worcestershire, seeking … spread across the UK. This is a hands-on role where you'll report directly to the MD and take full responsibility for the company's IT systems, support, and strategy. Your role will involve maintaining and enhancing the current IT infrastructure to ensure it remains secure and fit for the future. You'll make use of tools … on-site at their beautiful office near Evesham) A varied, autonomous role where your input will make a real impact A friendly and supportive working environment Ideal candidate: Proven 3rdLineSupport or IT Management experience Confident managing and improving IT systems Comfortable working independently and reporting at senior level Familiar with PowerApps and SharePoint More ❯
3rdLineSupport The Opportunity: Join a thriving IT department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well as Microsoft Dynamics, in an environment where technology drives business success. This … within a high-performing team, ensuring systems are maintained and optimized to meet the needs of the business. The Why? Impactful Role: Be the highest level of technical support, ensuring that complex issues are resolved swiftly and effectively, contributing directly to the company’s success. Career Development: With continuous learning and improvement at the core of the team … work efficiently as part of a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rdlinesupport role. A solid understanding of business processes and how they can be supported and improved by technology. FORT - Future of Recruiting Technologists is More ❯
and growth. All potential applicants are encouraged to scroll through and read the complete job description before applying. And due to this growth, we are now looking for a 3rdLine IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing... JBLK1_UKTJ More ❯
Barnsley, England, United Kingdom Hybrid / WFH Options
Premier Foods
3rdLineSupport Engineer Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rdLineSupport Engineer to join our team. This role … is ideal for a seasoned professional with a strong background in 3rdlinesupport, focusing on Incident and Service Request Management. The position is based in our Carlton factory, with occasional travel to... JBLK1_UKTJ More ❯