Service Desk Engineer
- Hiring Organisation
- GreatFind Recruitment
- Location
- Cambridge, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £29,000 - £35,000 per annum
first point of contact for technical queries and incidents Install, configure, and support Microsoft 365 and Intune Manage users, permissions, and passwords via Active Directory Troubleshoot hardware, software, and basic network issues Support AV equipment including projectors and presentation systems Maintain accurate documentation (user guides, asset … Service Desk/IT Support role Strong knowledge of Windows OS and PC hardware Experience with Microsoft 365 and Intune Working knowledge of Active Directory Understanding of basic networking (connectivity, troubleshooting) Experience supporting AV equipment (desirable) Strong problem-solving and organisational skills Excellent communication and stakeholder ...