Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using ActiveDirectory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer … information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, ActiveDirectory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing More ❯
SharePoint , OneDrive , and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts , permissions , and security groups across Entra ID ( Azure ActiveDirectory ), Microsoft 365 , including Teams and Exchange , as well as internal and external digital platforms, in accordance with access control policies. Package, test, and release new applications … support for internal and external users. Experience administering and supporting Microsoft 365 applications (Outlook, SharePoint, Teams, OneDrive), including user access, permissions, and configuration. Experience with Entra ID (Azure ActiveDirectory), including user provisioning and managing security groups. Proficient in managing devices using Microsoft Intune or equivalent Mobile Device Management (MDM) tools. Experience with hardware support and More ❯
builder with a friendly approach who is driven to deliver, autonomous and self-directed Technical experience Windows IT Infrastructure Microsoft 365 deployments (Teams, Sharepoint et al) On Premise ActiveDirectory with Group Policy Objects Azure AD with Microsoft InTune IP Networking design and administration PowerShell Support of remote office and home users Knowledge of our technology More ❯
builder with a friendly approach who is driven to deliver, autonomous and self-directed Technical experience Windows IT Infrastructure Microsoft 365 deployments (Teams, Sharepoint et al) On Premise ActiveDirectory with Group Policy Objects Azure AD with Microsoft InTune IP Networking design and administration PowerShell Support of remote office and home users Knowledge of our technology More ❯
to date with school development plans, school policies, technical developments and trends in other schools. Desirable: Working in a school environment and school MIS systems (i.e. ISAMS). MicrosoftActiveDirectory (Azure and on-prem), Group Policies, AD Federation Services. Remote support of users. VOIP Telephony. Cisco Meraki Network Management tools and configuration. Managed Secure Release More ❯
on-site. Maintain and install hardware (laptops, desktops, printers, AV equipment). Troubleshoot and reimage staff and student devices as needed. Manage user accounts in Microsoft 365 and Active Directory. Escalate complex issues and contribute to infrastructure improvements. Technical Requirements Essential: Previous experience in a 1st/2nd Line IT Support role. Strong knowledge of Microsoft 365 (Teams … SharePoint, User Management). Experience with Windows Server, ActiveDirectory, Group Policy, DNS, DHCP. Windows 11 troubleshooting and application support. Basic networking understanding. Desirable: IT support experience in a school or education setting. Relevant certifications (e.g., Microsoft 365 Fundamentals, ITIL Foundation). Candidate Requirements Must live in North or East London . Full UK driving licence More ❯
cash plan Flexible working As an expeierienced IT Infrastructure Engineer, you will have strong skills in: Windows o/s Azure Windows Server Exchange Ruckus Hyper-V M365 ActiveDirectory Bit Defender Veeam Dell Server Cisco Microsoft Office If you are interested in this role or looking for something similar, please contact Alex MacDermott directly. If More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum Enhanced holiday, healthcare plan
events Enhanced maternity and paternity leave Life insurance Healthcare cash plan Flexible working arrangements Key Skills and Technologies Windows OS Azure Windows Server Exchange Ruckus Hyper-V M365 ActiveDirectory Bitdefender Veeam Dell Servers Cisco Microsoft Office Application Process If you are interested in this role or similar opportunities, please contact Alex MacDermott directly or apply More ❯
services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Strong understanding of subnetting, and IP allocation best practices. Strong understanding of hypervisors (HyperV) Experience in System Administration with ActiveDirectory/Group Policy Experience in supporting Microsoft Desktop environments such as Windows 7/8/10 operating systems Strong understanding of Backup technologies Desirable Skills More ❯
and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and ActiveDirectory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along More ❯
and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and ActiveDirectory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along More ❯
and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and ActiveDirectory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Additional Resources
will be responsible for: Delivering 1st and some 2nd line IT support to users across the UK Logging, tracking, and resolving incidents through IT service management tools Administering ActiveDirectory and Azure EntraID (formerly Azure AD) Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners Supporting network connectivity and infrastructure including LAN, WAN … IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including ActiveDirectory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
will be responsible for: Delivering 1st and some 2nd line IT support to users across the UK Logging, tracking, and resolving incidents through IT service management tools Administering ActiveDirectory and Azure EntraID (formerly Azure AD) Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners Supporting network connectivity and infrastructure including LAN, WAN … IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including ActiveDirectory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing More ❯
software defined storage and virtualised applications. To maintain and manage an effective, resilient and secure Windows 2016 ActiveDirectory Domain infrastructure. Proactively monitor the MicrosoftActiveDirectory Domain infrastructure and take appropriate action when necessary. To provide and effective and resilient VMware and associated SAN infrastructure To provide an effective, resilient and … secure corporate messaging infrastructure (Exchange 2016/365). To provide an effective, resilient, secure thin and thick desktop client infrastructure. To provide an effective and secure pro-active anti-virus domain for all servers, desktop and groupware. To provide an effective, secure server and desktop support service (physical and virtual). To provide an effective, secure, disaster … personal development Desirable CCA, CCP, CCE, MCSA, CCNA, VCP ITIL Experience Essential Experience in delivering complex technical IT facilities Citrix XenDesktop/XenApp Experience Windows Operating systems and ActiveDirectory Management Exchange 2016 infrastructure knowledge Firewall technologies knowledge Anti-Virus domain infrastructure SAN Technologies VMware and Hyper V knowledge Disaster recovery and Business Continuity knowledge Windows More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Thales Group
Security Modules is an advantage Other experiences with Identity & Access Management solutions (trust and assurance, Identity Governance & Administration, Privileged Access Management) are welcome Familiarity with Windows Server administration, ActiveDirectory, Remote Access, Virtual Private Networks (VPN), Microsoft Certificate Services, ActiveDirectory Federation Services or other Federation Services, Microsoft Azure, Microsoft EntraID, Microsoft365 More ❯
Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with ActiveDirectory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Millgate
similar entry-level IT certifications. Experience working in an MSP or multi-client environment. Exposure to ticketing systems such as Ninja, Zoho or Connect Wise. Familiarity with Azure ActiveDirectory and cloud-based services. What We Offer A supportive and collaborative team environment. Clear career progression pathways into 2nd and 3rd line roles. Access to industry More ❯
over IP/TDM Telephony - LAN/WAN/QoS (Networking) - Firewalls/Proxy servers/Certificates/DNS/SQL Server - Video Conferencing integration and cloud services - ActiveDirectory and Windows Server Services - SBC and Voice Gateway deployment (AudioCodes, Sonus) - Microsoft Exchange on-prem/online - PowerShell scripting Desired Skills - Experience working within teams - Ability More ❯
service for customers Key Requirements: A minimum 1 years Field experience in IT support, ideally within an MSP environment Experience on the service desk Microsoft 365 Suite, Azure, ActiveDirectory Experience supporting Windows Server (DC, DNS, DHCP, GPO) Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus) Knowledge of PBX systems (Mitel, NEC, Gamma More ❯
using Intune, Azure, and JAMF. Troubleshoot WAN/LAN issues, including patch deployment and replication. Create support knowledge base articles for team reference. Qualifications: Deep technical knowledge of ActiveDirectory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Experience supporting Mac devices with Jamf. Proficiency in ITSM processes, incident and problem management, using More ❯
knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of ActiveDirectory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested in this role More ❯
knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of ActiveDirectory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested in this role More ❯
knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of ActiveDirectory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested in this role More ❯
What You'll Need Proven experience in a desktop support or IT service desk role in a corporate environment. Strong knowledge of Windows 10/11, Microsoft 365, ActiveDirectory, and common enterprise applications. Experience with remote support tools (e.g., SCCM, Intune, or similar). Familiarity with ITIL principles and working in a structured ITSM environment. More ❯