Thetford, Norfolk, England, United Kingdom Hybrid / WFH Options
Service Service Employment Agency Limited
forward-thinking business that’s looking to expand its IT support team with the addition of a 1st Line Support Analyst. This is not your typical support role, our client needs someone who’s just as comfortable speaking with clients as they are troubleshooting technical issues. If you're a people-focused IT professional who thrives in a role … that combines technical support with clientonboarding and integration, this could be the ideal next step in your career. About the Role: As the first point of contact for users and clients, you'll provide prompt, helpful support while playing a key role in welcoming and guiding new customers through their onboarding journey. You’ll … permissions Documenting queries, fixes, and follow-ups accurately Escalating more complex issues to 2nd/3rd line teams when needed Working closely with internal teams to ensure a seamless client journey Who We Are Looking For! Previous experience in a 1st line support/helpdesk environment Confident communicator with excellent client-facing skills Exposure to onboardingMore ❯
of Financial Crime Risk, the successful candidate will be part of the Banking Services AML Business Risk Management function. You will be responsible for undertaking all aspects of new clientonboarding and the ongoing periodic review process as well as handling ad-hoc escalations, undertaking on-site visits to clients and handling transaction monitoring alerts to proactively … institutions. This includes: Liaising with relevant Relationship Managers, prospects and clients when onboarding new entities, undertaking periodic reviews of existing clients, and at other points of the client lifecycle. Analyzing onboarding and periodic review questionnaires and the sufficiency of the financial crime programs of prospective and existing clients. Undertaking assessments of the risks posed to … form a view as to the risks posed to the firm. Identifying areas of high or unacceptable risk, and assessing the suitability of clients subject to the Special Interest Client and Excessive Fraud programmes. Producing management information in relation to onboarding, periodic review, transaction monitoring, onsite visits and the client portfolio. Presenting case summaries, clientMore ❯
. The ideal candidate will have a strong technical background paired with excellent client-facing communication skills, demonstrating initiative and ownership throughout technical processes. Key Responsibilities 1. CustomerOnboarding & Implementation Support initial setup of client environments, including user accounts and SharePoint configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint access). Liaise between … with support teams to resolve complex technical issues. Automate repetitive tasks to improve team efficiency. 3. Documentation & Knowledge Management Maintain and update internal knowledge bases and troubleshooting guides. Document client tenancy configurations and technical implementation notes Key Requirements Strong client service mindset with excellent attention to detail. Comfortable working independently and in collaborative teams. Able to prioritise and … perform under pressure in fast-paced environments. Strong communicator – both written and verbal – with confidence in client meetings. Analytical mindset with excellent troubleshooting capabilities. Essential Experience Microsoft SharePoint – Advanced understanding of configuration and permissions. Microsoft Entra ID – Experience with access and identity management. PowerShell – Proficient in scripting and automation tasks. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams More ❯
can be positioned anywhere in the UK. The role may require travel to our head office in London Strong candidates will demonstrate a passion for data, product strategy, and client experience—particularly in the enterprise B2B space. You’ll be shaping solutions at the intersection of compensation, people strategy, user experience, and market insight. Aon is in the business … for engineering Champion product quality and data perfection, partnering with internal analysts and QA to ensure we ship trusted and intuitive tools Support go-to-market planning, including customeronboarding, commercial packaging, and positioning of new features Partner with our product analytics team to define success metrics, track performance, and use data-driven insights to continuously refine and … for engineering Champion product quality and data perfection, partnering with internal analysts and QA to ensure we ship trusted and intuitive tools Support go-to-market planning, including customeronboarding, commercial packaging, and positioning of new features Partner with our product analytics team to define success metrics, track performance, and use data-driven insights to continuously refine and More ❯
Engineer The ideal candidate will have a strong technical background paired with excellent client-facing communication skills, demonstrating initiative and ownership throughout technical processes. Key Responsibilities 1. CustomerOnboarding & Implementation Support initial setup of client environments, including user accounts and SharePoint configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint access). Liaise between … with support teams to resolve complex technical issues. Automate repetitive tasks to improve team efficiency. 3. Documentation & Knowledge Management Maintain and update internal knowledge bases and troubleshooting guides. Document client tenancy configurations and technical implementation notes Key Requirements Strong client service mindset with excellent attention to detail. Comfortable working independently and in collaborative teams. Able to prioritise and … perform under pressure in fast-paced environments. Strong communicator – both written and verbal – with confidence in client meetings. Analytical mindset with excellent troubleshooting capabilities. Essential ExperienceMicrosoft SharePoint – Advanced understanding of configuration and permissions. Microsoft Entra ID – Experience with access and identity management. PowerShell – Proficient in scripting and automation tasks. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft More ❯
to create a professional impression, demonstrating strong problem-solving skills and quick learning of new technologies. Responsibilities Handle diverse computing environments across various business clients. Analyze and document unfamiliar client/server network environments to assess resolution paths. Assist project teams with onboarding new clients and migrations (O365, SharePoint). Rapidly analyze workstation incidents to determine causes. … Set appropriate client expectations during troubleshooting. Use appropriate utilities and vendor tools for incident resolution. Monitor the Remote Service Center (RSC) Service Board for new tickets. Prioritize and communicate about tickets effectively. Resolve incidents related to Mail/Office 365, client/server connectivity, VIP workstation issues, file restores, remote access, and network printers. Qualifications Over 3 years More ❯
. The ideal candidate will have a strong technical background paired with excellent client-facing communication skills, demonstrating initiative and ownership throughout technical processes. Key Responsibilities 1. CustomerOnboarding & Implementation Support initial setup of client environments, including user accounts and SharePoint configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint access). Liaise between … with support teams to resolve complex technical issues. Automate repetitive tasks to improve team efficiency. 3. Documentation & Knowledge Management Maintain and update internal knowledge bases and troubleshooting guides. Document client tenancy configurations and technical implementation notes Key Requirements Strong client service mindset with excellent attention to detail. Comfortable working independently and in collaborative teams. Able to prioritise and … perform under pressure in fast-paced environments. Strong communicator – both written and verbal – with confidence in client meetings. Analytical mindset with excellent troubleshooting capabilities. Essential Experience Microsoft SharePoint – Advanced understanding of configuration and permissions. Microsoft Entra ID – Experience with access and identity management. PowerShell – Proficient in scripting and automation tasks. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams More ❯
Social network you want to login/join with: Service Delivery Manager - Cyber Security, West London Client: Peaple Talent Location: West London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 27.06.2025 Expiry Date: 11.08.2025 Job Description: Cyber Security Delivery Manager | Permanent | UK Remote | £50,000 p.a Peaple Talent has partnered with a reputable … consultancy in the UK to recruit a Cyber Security Service Delivery Manager on a full-time permanent basis. The client is based in South West England but is hiring remotely due to the client-facing nature of this role. If you are passionate about cybersecurity and excel at building client relationships, this role is suitable for you. … to contribute to the evolution of technical solutions and service delivery. Key Responsibilities: Manage daily operational engagement with clients, maintaining regular communication and updates. Support the sales team in client retention and contract renewals for CSOC services. Investigate security events, generate incident reports, and address client concerns to reduce risks. Create and maintain internal technical documentation to improve More ❯
passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Head of Back Office Operations plays a pivotal role in keeping everything running smoothly behind the scenes. … From managing invoicing, settlements, payments, and client reporting to overseeing onboarding and offboarding, this position ensures top-notch efficiency, accuracy, and compliance across all business lines. What your responsibilities will include: Lead and optimize invoicing, payment settlements, financial reconciliations, and client reporting processes across multiple business units, ensuring seamless execution and precision. Implement rigorous financial and … operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross More ❯
data solution. We are looking for an experienced and enthusiastic Account Executive to support our Data Services Account Management & Business Development teams. You will deliver a trusted and consistent client experience, supporting the team with hitting retention targets, acquiring new business and administrative & operational support. You must be someone who is proactive, takes initiative and has empathy for the … a unique opportunity to establish a career in one of the leading tech businesses in the property industry! Responsibilities: Managing a portfolio of accounts and proactively managing and growing client relationships, renewing contracts and ensuring high client satisfaction through timely and effective contact Supporting the Account Managers with Key Accounts, clientonboarding, administration and identifying … upsell opportunities Supporting the Business Development Managers with new business opportunities, account set ups and contract administration Carrying out regular client account reviews, with the support of Account Managers Working with key stakeholders across the business to support with client engagement and commercial operations Weekly and monthly reporting of renewals and client usage Working with internal stakeholders More ❯
base + £30,000 variable - We are open to considering candidates at all levels. We’re looking for a Senior Presales Consultant OR Senior Solutions Consultant to join our client, a leading, best-in-class GRC B2B SaaS business. As the Senior Presales Solutions Consultant, this role is about making a real impact. You’ll be the vital link … between Product, Engineering, Sales, and Customer Success, helping tell a story, solve real customer challenges, and drive adoption across an exciting, diverse client base. We are looking for an individual with extensive B2B SaaS experience, preferably within the GRC or cybersecurity sector, but not limited to this specific area. Ideally, someone currently practising the MEDDICC/MEDDPICC sales framework … a strategic advisor, understanding complex customer challenges and aligning them with the correct GRC Solution Driving a MEDDICC/MEDDPICC sales playbook and influencing deal success Supporting smooth onboarding with our Customer Success team Offer technical assistance to the sales team during the sales process, ensuring customer needs align with solution capabilities. Collaborating with Product & Engineering on roadmap More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
Gama Aviation LLC
we’re on the lookout for more brilliant people to join our team. More about the role: The Solutions Consultant is responsible for guiding customers through the myairops onboarding process. They work closely with business development, engineering, product, and support teams to ensure the customer’s journey runs smoothly from initial interest throughout implementation, then arriving at successful … customers to understand the scope of the product and the potential for tailored solutions. The role also requires the Solutions Consultant to take a leadership role in the customeronboarding process; acting as the trusted advisor and Subject Matter Expert through the onboarding engagement, and into hypercare. Skills, Qualifications and Experience required: Essential: Ability to understand … Flight Scheduling or Ground Operations, including Crew Scheduling/Rostering, Charter Sales, and Staff Training. Experience working with a complex software platform, with requirements to tailor solutions to meet client requirements. Experience using Jira/VSTS or similar. Understanding of Project Management fundamentals. Location This is a hybrid position, 3 days a week in our Farnborough HQ and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
55 Exec Search
base + £30,000 variable - We are open to considering candidates at all levels. We’re looking for a Senior Presales Consultant OR Senior Solutions Consultant to join our client, a leading, best-in-class GRC B2B SaaS business. As the Senior Presales Solutions Consultant, this role is about making a real impact. You’ll be the vital link … between Product, Engineering, Sales, and Customer Success, helping tell a story, solve real customer challenges, and drive adoption across an exciting, diverse client base. We are looking for an individual with extensive B2B SaaS experience, preferably within the GRC or cybersecurity sector, but not limited to this specific area. Ideally, someone currently practising the MEDDICC/MEDDPICC sales framework … a strategic advisor, understanding complex customer challenges and aligning them with the correct GRC Solution Driving a MEDDICC/MEDDPICC sales playbook and influencing deal success Supporting smooth onboarding with our Customer Success team Offer technical assistance to the sales team during the sales process, ensuring customer needs align with solution capabilities. Collaborating with Product & Engineering on roadmap More ❯
City of London, London, United Kingdom Hybrid / WFH Options
55 Exec Search
base + £30,000 variable - We are open to considering candidates at all levels. We’re looking for a Senior Presales Consultant OR Senior Solutions Consultant to join our client, a leading, best-in-class GRC B2B SaaS business. As the Senior Presales Solutions Consultant, this role is about making a real impact. You’ll be the vital link … between Product, Engineering, Sales, and Customer Success, helping tell a story, solve real customer challenges, and drive adoption across an exciting, diverse client base. We are looking for an individual with extensive B2B SaaS experience, preferably within the GRC or cybersecurity sector, but not limited to this specific area. Ideally, someone currently practising the MEDDICC/MEDDPICC sales framework … a strategic advisor, understanding complex customer challenges and aligning them with the correct GRC Solution Driving a MEDDICC/MEDDPICC sales playbook and influencing deal success Supporting smooth onboarding with our Customer Success team Offer technical assistance to the sales team during the sales process, ensuring customer needs align with solution capabilities. Collaborating with Product & Engineering on roadmap More ❯
base + £30,000 variable - We are open to considering candidates at all levels. We’re looking for a Senior Presales Consultant OR Senior Solutions Consultant to join our client, a leading, best-in-class GRC B2B SaaS business. As the Senior Presales Solutions Consultant, this role is about making a real impact. You’ll be the vital link … between Product, Engineering, Sales, and Customer Success, helping tell a story, solve real customer challenges, and drive adoption across an exciting, diverse client base. We are looking for an individual with extensive B2B SaaS experience, preferably within the GRC or cybersecurity sector, but not limited to this specific area. Ideally, someone currently practising the MEDDICC/MEDDPICC sales framework … a strategic advisor, understanding complex customer challenges and aligning them with the correct GRC Solution Driving a MEDDICC/MEDDPICC sales playbook and influencing deal success Supporting smooth onboarding with our Customer Success team Offer technical assistance to the sales team during the sales process, ensuring customer needs align with solution capabilities. Collaborating with Product & Engineering on roadmap More ❯
p.a Peaple Talent have partnered with a brilliant consultancy in the UK looking to recruit a Cyber Security Service Delivery Manager on a full-time permanent basis. Our client is located in the South West of England, but are looking to hire remotely due to the client facing element of this role. If you are enthusiastic about cybersecurity … and skilled at cultivating meaningful client relationships, this would be a suitable role for you. Our client is seeking a Technical Service Delivery Manager who can guide their clients towards enhanced security practices, maximize the value of their offerings, and bring clarity to intricate challenges. They’re looking for someone with a background in cybersecurity operations, excellent interpersonal … Work alongside the sales team to help retain existing clients by supporting the renewal process for CSOC contracts. Handle investigations into potential security events, generate incident reports, and resolve client concerns ensuring corrective measures are actioned to reduce further risk. Develop and maintain internal technical documentation to streamline operational workflows. Support service teams by troubleshooting and resolving operational challenges More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
MCS Group
working with a high-growth, PE-backed SaaS company that's transforming how organisations manage documents, workflows, and business-critical information. With strong backing, profitable growth, and a global client base, they're now looking for an Implementation Specialist to support their expanding UK Services team. This is a great opportunity for someone with a background in customer-facing … roles, technical support, digital transformation, or internal systems - who's ready to step into a delivery-focused position where you'll be hands-on with real client projects. The role is fully remote, with a preference for candidates based in Northern Ireland, but open to applicants across the UK. What You'll Be Doing This is a role for … ll be supported and trained - but you need to bring curiosity, a process mindset, and the confidence to talk to customers. 2-4 years of experience in a similar client-facing role Comfortable using tools like Excel, databases, or CRM systems A natural problem solver who can break down how things work and spot ways to improve them Clear More ❯
p.a Peaple Talent have partnered with a brilliant consultancy in the UK looking to recruit a Cyber Security Service Delivery Manager on a full-time permanent basis. Our client is located in the South West of England, but are looking to hire remotely due to the client facing element of this role. If you are enthusiastic about cybersecurity … and skilled at cultivating meaningful client relationships, this would be a suitable role for you. Our client is seeking a Technical Service Delivery Manager who can guide their clients towards enhanced security practices, maximize the value of their offerings, and bring clarity to intricate challenges. They’re looking for someone with a background in cybersecurity operations, excellent interpersonal … Work alongside the sales team to help retain existing clients by supporting the renewal process for CSOC contracts. Handle investigations into potential security events, generate incident reports, and resolve client concerns ensuring corrective measures are actioned to reduce further risk. Develop and maintain internal technical documentation to streamline operational workflows. Support service teams by troubleshooting and resolving operational challenges More ❯
revenue/ROI, and deepening benefits engagement/utilisation Act as an owner of a suite of lifestyle benefits, ensuring efficient and effective GTM delivery - from sales enablement to clientonboarding to ensuring timely access and information to end consumers Drive KPIs around benefit utilisation/activation, revenue and margin optimisation, etc. Partner across European Consumer Solutions … especially Consumer Segments and Proposition team), market teams, and Sourcing to align overall benefits strategy with ongoing execution requirements, including sourcing, onboarding, and ongoing management/renewals of benefits providers, plus platform specifications and features Lead day-to-day management of benefits providers (operations, billing, etc.), alongside GPM, and optimise … overall revenue and costs Work closely with Global Consumer Solution team to support/align to global strategic initiatives around sourcing and scaling benefits Collaborate with Global Products and Client Services teams to drive simplification in clientonboarding and implementation, as required Support go-to-market plans, create sales collaterals, support issuer sales/solutioning conversations More ❯
London, England, United Kingdom Hybrid / WFH Options
Deluxe Entertainment Services
Time, Permanent Position Location: London (hybrid) Position Overview The Technical Project Manager (Global Platform Operations), will support the onboarding of new clients, including both project management of clientonboarding, automation initiatives, workflow optimization and new requirements support. Project management maximizes automated content fulfillment on the platforms, including operational transition and rollout planning, communications planning and … senior managers and department managers to understand overall business strategy, product features and requirements and prioritize and communicate those requirements to the development team. Role and Responsibilities Project manage clientonboarding and initiatives to drive digital supply chain process improvements to successfully and rapidly deploy scalable, end-to-end content fulfillment automation solutions to Deluxe’s Localization More ❯
Social network you want to login/join with: Service Delivery Manager - Cyber Security, Brighton Client: Peaple Talent Location: Brighton, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 27.06.2025 Expiry Date: 11.08.2025 Job Description: Cyber Security Delivery Manager | Permanent | UK Remote | £50,000 p.a Peaple Talent has partnered with a reputable consultancy in … the UK to recruit a Cyber Security Service Delivery Manager on a full-time permanent basis. The client is based in the South West of England but is hiring remotely due to the client-facing nature of this role. If you are passionate about cybersecurity and excel at building strong client relationships, this role is suitable for … contribute to the evolution of technical solutions and service delivery. Key Responsibilities: Manage daily operational engagement with clients, maintaining regular communication and service updates. Support the sales team in client retention and renewal of CSOC contracts. Investigate security events, generate incident reports, and address client concerns to reduce risks. Create and maintain technical documentation to improve operational workflows. More ❯
Social network you want to login/join with: Head of Operations - Crypto/Fintech (Malta), Manchester col-narrow-left Client: Aqovia Location: Manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 813d797e62ec Job Views: 5 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Aqovia is an international Artificial Intelligence (AI … us and help shape the future of fintech and digital assets. Overview: The Head of Operations is responsible for overseeing the efficient and reliable operation of the trading platform, clientonboarding processes, and transaction processing systems within the Crypto-Asset Service Provider (CASP). Based in Malta, this role ensures the continuity and regularity of services, delivering … strategic objectives in a regulated fintech environment. Key Responsibilities: Manage the functionality of the trading platform, ensuring it operates smoothly, securely, and meets MiCA performance and resilience standards. Oversee clientonboarding processes, ensuring compliance with MiCA’s client due diligence, anti-money laundering (AML), and know-your-customer (KYC) requirements, while delivering a positive clientMore ❯
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Solutions Architect - Remote - Order Architecture, Aberdeen Job Details: Client: [Client information not provided] Location: Aberdeen (Remote work available) Job Category: Other EU work permit required: Yes Job Overview: Position: Solutions Architect Specialization: Order & Information Systems Work Style: Remote Working Employment Type: Full-Time Salary: £85,000 - £95,000 (depending … from various industries including Telecommunications, Financial Services & Banking, Healthcare & Insurance, Utilities, SaaS & Cloud Services, E-Commerce & Retail, and Government & Public Sector. Ideal candidates will have proven experience in: Customeronboarding, Service Activation, Subscription Management Trading platforms, Loan origination Core competencies include: Technical documentation and communication skills, including high-quality designs, reports, and presentations, with clear communication to technical More ❯
London, England, United Kingdom Hybrid / WFH Options
HighTouch
our EMEA region, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform … to strategize on how to increase the adoption of Hightouch within large organizations From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices Provide customers with clear proactive technical guidance … platform by surfacing use cases and problems to Engineering that push our product to the next level What We're Looking For 5-10 years of experience in a client facing and/or technology focused role where business experience and technical acumen was combined Experience managing and executing technical projects with a customer-first attitude and a strong More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
hybrid working model. The Role: Provide crucial administrative support to Wealth Planners, ensuring compliance with company processes. Act as the first point of contact for clients, collaborating with the Client Services team and product providers. Assist Wealth Planners in client meetings, managing administrative tasks, and maintaining accurate client data records. Process new business for clients efficiently, ensuring … across the business. Efficiently coordinate central services such as paraplanning, valuations, and business processing to support the Planner's workflow. Prepare and submit CDD and new account paperwork for clientonboarding, following the company's AML processes. Arrange client meetings, valuations, meeting packs, and manage Wealth Planners' diaries. Handle general client queries, escalating complex issues … to the Planner, with an adaptable approach for clients in vulnerable circumstances. Meet and greet clients at respective locations. Manage client correspondence, post, and prepare letters of authority for signing. Prepare client application forms in line with suitability report recommendations, ensuring timely and accurate completion. Candidate Requirements: Must Full understanding of the end-to-end Financial Planning process More ❯