drive service excellence, lead and inspire the Service Desk team, and work closely with senior stakeholders to align IT services with business goals. What you'll be doing Leading, coaching, and developing the Service Desk team - setting objectives, running regular 1:1s, and driving high performance. Overseeing all aspects of IT service delivery, ensuring services are reliable, efficient, and aligned More ❯
North West London, London, United Kingdom Hybrid / WFH Options
British Heart Foundation
our Software Engineering function, youll provide technical leadership and direction to a team of c.35, including a mix of onshore and offshore resource. Youll be responsible for developing and coaching the team, setting the vision and standards, and delivering capability into all parts of Technology. Working arrangements ? This is a hybrid role, where your work will be split between your More ❯
and consistent update by the rest of the team Experience in influencing others to adhere to project lifecycle and production of required documentation About Us Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop More ❯
for managing the EPM delivery lifecycle across the multiple use cases for the client Monitor and support all team members and accelerate their development with a particular emphasis on coaching and skills transfer What will you need to do it? Previous EPM Consulting experience leading end to end client deliveries using any of Anaplan, Oracle, SAP, One Stream or Workday More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
for managing the EPM delivery lifecycle across the multiple use cases for the client Monitor and support all team members and accelerate their development with a particular emphasis on coaching and skills transfer What will you need to do it? Previous EPM Consulting experience leading end to end client deliveries using any of Anaplan, Oracle, SAP, One Stream or Workday More ❯
assurance of your workstreams business analysis deliverables• Driving and managing scope and design for your area, including assessing the risks, feasibility, opportunities, and business impacts of various solution options? • Coaching and mentoring of the junior members of the business analysis team • Generating innovative approaches to existing problems or new opportunities• Stakeholder management - building relationships with key stakeholders, keeping them informed More ❯
operational enhancement and operational change. • Experience of managing and developing two levels of management and their direct reports. • Good knowledge of employment law and HR policies and procedures. • Proven coaching and leadership skills including evidence of successful succession planning models. • People and performance management experience. • A proven track record of implementing, delivering large projects and communicating effectively at executive level. More ❯
St. Neots, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
MASS Consultants
Knowledge of either mathematics or physics involved in Radar, Electro-Optics or Infra-Red system operation. Interest in new technologies and their application within an EW domain. Mentoring and coaching junior team members. Experience optimising model performance. Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK More ❯
in working with diverse teams across an organization Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives Provide quality service to customers through continuous communication Understand software delivery lifecycle and More ❯
multiple projects or domains, the role combines deep technical expertise with strong stakeholder engagement skills to shape architecture outcomes from concept to delivery. The Principal Solution Architect provides governance, coaching, and quality assurance for solution designs developed by other architects, while also directly leading architecture for key programmes or cross-cutting initiatives. This role serves as a bridge between enterprise More ❯
focussed on service excellence and customer success, supported by ITSM reporting and communication practices. A data-driven mindset — comfortable with ITSM toolsets, dashboards, performance metrics, and SLA monitoring. Excellent coaching skills - able to embed a culture of ownership, accountability, and shared success using ITIL service principles. Strong communication skills – a flexible mindset and an agile, practical approach to problem solving More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
a coach and mentor to junior team members – on and outside of projects – ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives More ❯
a coach and mentor to junior team members – on and outside of projects – ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives More ❯
london, south east england, united kingdom Hybrid / WFH Options
KPMG UK
a coach and mentor to junior team members – on and outside of projects – ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives More ❯
bradford, yorkshire and the humber, united kingdom
Alscient
focussed on service excellence and customer success, supported by ITSM reporting and communication practices. A data-driven mindset — comfortable with ITSM toolsets, dashboards, performance metrics, and SLA monitoring. Excellent coaching skills - able to embed a culture of ownership, accountability, and shared success using ITIL service principles. Strong communication skills – a flexible mindset and an agile, practical approach to problem solving More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
KPMG UK
a coach and mentor to junior team members – on and outside of projects – ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives More ❯
slough, south east england, united kingdom Hybrid / WFH Options
KPMG UK
a coach and mentor to junior team members – on and outside of projects – ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives More ❯
for direction. Experience supporting software development teams with data architecture, pipeline and optimisation. Strong communications skills – able to explain technical concepts clearly to non-technical stakeholders. Experience mentoring or coaching junior team members. Bonus: experience with cloud platforms (e.g. AWS), real-time data processing, video telematics or dashboard tools (Plotly). Additional Information What can you expect of us? A More ❯
Old Trafford, Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Ruby Energy
Staff Development Line manage one 1st Line Application Support Analyst — providing day-to-day support, performance feedback, mentoring and guidance. Review tickets handled by the 1st line analyst, offer coaching where needed, and ensure smooth escalation paths are in place. Help plan workloads and priorities between reactive support and proactive systems work. Encourage a service-focused culture and lead by More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
join our team, we'd like to hear from you. At Aberdeen we've adopted a blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our More ❯
much as experience and expertise and we therefore encourage you to apply, even if you feel you don’t meet all of the requirements of the role as mentorship, coaching, development and support will be provided. You must have the legal right to live and work in the United Kingdom. More ❯
much as experience and expertise and we therefore encourage you to apply, even if you feel you don’t meet all of the requirements of the role as mentorship, coaching, development and support will be provided. You must have the legal right to live and work in the United Kingdom. More ❯
high-risk areas, unidentified issues and areas for overall improvement. Learn and develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences. Contribute to people initiatives, recruiting, retaining and training current and future staff. To qualify for the role, you must have: Experience of transactions, ideally in performing of IT More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Intellectual Property Office
utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Essential Criteria Experience working effectively More ❯
Define and report on product KPIs, manage backlogs, and ensure alignment with strategic goals Innovation & Agile Delivery: Drive ideation, support scaled agile rollout, and stay ahead of tech trends Coaching & Development: Mentor your team and foster continuous growth Regulatory Responsibilities You are required to understand and comply with all relevant rules, regulation and legislation applicable to your role. This means More ❯