Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and ContinuousImprovement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. … of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuousimprovement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service … change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuousimprovement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Our benefits are More ❯
day management responsibility for high velocity assembly operations 2. Act as point of escalation for all vendor related issues 3. Manage vendor operational excellence through data driven metrics and continuousimprovement activities 4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure 5. Drive complex business analysis to identify business opportunities to … improve internal and external processes 6. Work cross-functionally to identify and apply best practices and continuous process improvements 7. Influence internal technical teams to drive multisystem process & system changes 8. Provide scalable solutions for continued scale product and service offerings 9. Set project requirements and drive results across internal and external 10. Drive continuousimprovement … delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuousimprovement initiatives. 4. Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings More ❯
our customers' work and our industry - building a healthier world for people everywhere. Position Overview The Director of the Azenta Business System will play a pivotal role in driving continuousimprovement and organizational change as a member of the Corporate ABS group. They will be responsible for Lean deployment and strategy development across the UK and Germany … based sites for the Multiomics and Sample Management Solutions businesses. The ideal candidate will have significant experience driving Lean tools and methodologies while fostering a culture of ContinuousImprovement across the organization. As a proven shop floor leader, they will be hands-on in Lean deployment activities including the introduction of foundational Lean tools (5S, Standard Work … Solving and Daily Management in operations, commercial, and innovation spaces. Success will be measured by impact on SQDIP metrics. Ensure employee engagement and participation to create a culture of ContinuousImprovement Education and Experience Bachelor's Degree in Engineering, Business, Operations, Chemistry, or related field 8-10 years relevant work experience across ContinuousImprovementMore ❯
Performance Monitoring: Monitor service performance against agreed SLAs and KPIs, implementing improvements where necessary. Reporting: Provide regular reports on service performance, issues, and improvements to senior management and customers. ContinuousImprovement: Drive continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Ensure all services are delivered in compliance with relevant regulations and standards. … Experience in monitoring and managing service performance against SLAs and KPIs. Communication: Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. ContinuousImprovement: Experience in driving continuousimprovement initiatives to enhance service quality and efficiency. Compliance: Knowledge of relevant regulations and standards related to service delivery. More ❯
of working that interface seamlessly with other business units. Monitor Performance: Set up and monitor operational performance, assess third-party contracts, and support targeted improvements to enhance efficiency. Drive ContinuousImprovement: Cultivate a culture of continuousimprovement within the REFM team, ensuring lessons learned are translated into future opportunities. Coordinate Change: Own and coordinate … conflicts and build relationships internally and externally. Technical Competence: Proficiency in MS Project and/or other project management software, with a strong understanding of business and financial processes. ContinuousImprovement Expert: Experience in best practices for continuousimprovement, optimizing results, and tracking outcomes. Top Highlighted Requirements: Experience in Business Continuity & Resilience, with BCI More ❯
of working that interface seamlessly with other business units. Monitor Performance: Set up and monitor operational performance, assess third-party contracts, and support targeted improvements to enhance efficiency. Drive ContinuousImprovement: Cultivate a culture of continuousimprovement within the REFM team, ensuring lessons learned are translated into future opportunities. Coordinate Change: Own and coordinate … conflicts and build relationships internally and externally. Technical Competence: Proficiency in MS Project and/or other project management software, with a strong understanding of business and financial processes. ContinuousImprovement Expert: Experience in best practices for continuousimprovement, optimizing results, and tracking outcomes. Top Highlighted Requirements: Experience in Business Continuity & Resilience, with BCI More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Philips International
Job Title Service Delivery Performance Specialists Job Description Service Delivery Performance Specialist In this role you You are responsible for driving service delivery excellence by enhancing operational performance, productivity, continuousimprovement, root cause analysis, and solution delivery-working independently with limited supervision. This includes optimizing systems, processes, and cross-functional teams that support customer service and solutions … KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance monitoring, root cause analysis, and continuousimprovement efforts. Leverage Business Intelligence Tools Utilizes business intelligence (BI) platforms to identify and quantify operational challenges, recommend evidence-based improvements, and measure the effectiveness of corrective … Q&R) standards and fulfill data requirements for licensed software and hardware assets under managed service contracts. Support Strategic Improvement Initiatives Acts as a key contributor in continuousimprovement programs by delivering data-driven insights, tracking service delivery trends, and enabling informed decision-making for optimized service performance. You're the right fit if: Analytical More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
IMSERV EUROPE LIMITED
along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: The ContinuousImprovement Executive will play a pivotal role in a team in a controlled laboratory environment that will facilitate a rapid, agile and highly effective means to capture … testing of new systems, processes, or products by simulating real-world scenarios and user interactions. Collecting feedback from users, stakeholders, and other relevant parties to identify areas for improvement and optimization. Analysing test results, identifying gaps and issues, and preparing reports to inform decision-making. Contribute to the production of standardised implementation blueprints that can be rolled out … Working with other teams to create and execute a cohesive, efficient, and customer-focussed working environment that embraces best practise and fosters one-team culture. Proactively contribute to the continuousimprovement and transformation of processes. PERSON SPECIFICATION: Skills Continuousimprovement mindset Excellent communication skills, both written and verbal, including the ability to communicate complex More ❯
has been achieved. Main Duties and Responsibilities 1. Support the development, implementation and maintenance of efficient and effective testplans and test cases based on specific needs of projects or continuousimprovement activitiesfor services. 2. Analyse and understand functional and non-functional specification documentation andsystems to aid effective creation of of manual and automated test cases (functional and … non-functional). 3. Support the creation and maintenance of robust regression test pack as required to meetproject or continuousimprovement activities for services/systems. 4. Supports the coordination and execution of manual and automated regression testing asrequired to meet project objectives or continuousimprovement activities forservices/systems. 5. Prepare progress and … completion reports and metrics as required to meet project objectivesor continuousimprovement activities for services/systems. 6. Carry out data validation as part of testing. 7. Accurately record test findings, in line with agreed procedures. 8. Assist the Test Manager with improving the department's quality assurance tools andprocesses. 9. Liaise with the Test Manager, Systems More ❯
technology at our IT department. This role is critical in ensuring efficient and effective delivery of value to customers and stakeholders, aligning strategic goals with operational execution, and driving continuousimprovement initiatives. . The Head of RGM & TPM is responsible for the strategic leadership & vision across the RGM & TPM capability, aligning technology strategy to business goals and … Digital &Technology RGM & TPM vision, strategy, and tech roadmap to stakeholders. Prioritize features and user stories based on business value & technical feasibility. Foster a culture of collaboration, innovation, and continuousimprovement within the value stream. Continuously monitor and measure project progress, identifying and resolving issues and risks to ensure on-time and high-quality delivery. Responsible for … analysis, and user feedback Provide clarity and guidance to the development and run teams on product requirements, acceptance criteria, service level objectives and desired outcomes. Drive a culture of continuousimprovement by implementing best practices, fostering innovation, and promoting experimentation within the value stream. Lead and facilitate regular retrospectives, root cause analysis, and problem-solving sessions to More ❯
Agility. Mission Critical Engineering (MCE) Team As integral part of the EMEA CTO Group, the core objective of the MCE team is to drive design excellence, innovation, standardization, and continuousimprovement to enable the delivery of cost-effective and high-quality infrastructure, delivered safely and always on time. Striving for operational excellence, we specialize in pioneering technical … the EMEA region, aligning with Vantage's overall business goals and objectives. Drive innovation and best practices in mechanical engineering design and construction, fostering a culture of excellence and continuous improvement. Develop and implement long-term mechanical engineering plans and initiatives that support Vantage's expansion into new markets and ensure the organization remains at the forefront of the … ensure alignment on project objectives. Act as the key point of contact for mechanical engineering-related inquiries and foster open communication channels to address stakeholders' concerns and expectations effectively. ContinuousImprovement and Risk Management Champion a culture of continuousimprovement within the mechanical engineering team, promoting the adoption of new technologies, methodologies, and best More ❯
Agility. Mission Critical Engineering (MCE) Team As integral part of the EMEA CTO Group, the core objective of the MCE team is to drive design excellence, innovation, standardization, and continuousimprovement to enable the delivery of cost-effective and high-quality infrastructure, delivered safely and always on time. Striving for operational excellence, we specialize in pioneering technical … the EMEA region, aligning with Vantage's overall business goals and objectives. Drive innovation and best practices in electrical engineering design and construction, fostering a culture of excellence and continuous improvement. Develop and implement long-term electrical engineering plans and initiatives that support Vantage's expansion into new markets and ensure the organization remains at the forefront of the … ensure alignment on project objectives. Act as the key point of contact for electrical engineering-related inquiries and foster open communication channels to address stakeholders' concerns and expectations effectively. ContinuousImprovement and Risk Management Champion a culture of continuousimprovement within the Electrical Engineering team, promoting the adoption of new technologies, methodologies, and best More ❯
Agility. Mission Critical Engineering (MCE) Team As integral part of the EMEA CTO Group, the core objective of the MCE team is to drive design excellence, innovation, standardization, and continuousimprovement to enable the delivery of cost-effective and high-quality infrastructure, delivered safely and always on time. Striving for operational excellence, we specialize in pioneering technical … the EMEA region, aligning with Vantage's overall business goals and objectives. Drive innovation and best practices in electrical engineering design and construction, fostering a culture of excellence and continuous improvement. Develop and implement long-term electrical engineering plans and initiatives that support Vantage's expansion into new markets and ensure the organization remains at the forefront of the … ensure alignment on project objectives. Act as the key point of contact for electrical engineering-related inquiries and foster open communication channels to address stakeholders' concerns and expectations effectively. ContinuousImprovement and Risk Management Champion a culture of continuousimprovement within the Electrical Engineering team, promoting the adoption of new technologies, methodologies, and best More ❯
such as catering, campus services, and car parking, including thoroughfare and grounds maintenance. A strong leader with strategic thinking and stakeholder engagement skills, the FM Support Services Manager drives continuousimprovement, service excellence, and compliance with industry standards. Key Relationships Internal: Head of Facilities (Line Manager), Reception Supervisor, Cleaning Supervisor, Janitor Supervisor, Contract Supervisor, FM Business Partner … Management • Analyse Business Systems data to identify trends, improve response times, and enhance efficiency. • Work with the FM Business Partner to provide data-driven insights for performance monitoring. • Drive continuousimprovement to ensure customer-focused service delivery. Soft Services Management • Oversee cleaning, catering, waste management, and front-of-house services, ensuring high standards. • Implement best practices for … and wider NBIP facilities team • Promote a strong health & safety culture across all FM support services and contractors. • Serve as the primary contact for day-to-day insurance matters. ContinuousImprovement & Innovation • Identify and implement best practices to enhance service efficiency. • Explore smart building technologies and automation to improve performance. • Drive sustainability initiatives within soft services and More ❯
to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuousimprovement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our … operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuousimprovement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with state-of-the … performance issues and provide analysis across all operations - Provide first-level escalation support for site technicians, both locally and remotely - Facilitate Failure Analysis and Incident Review processes to drive continuousimprovement - Perform and analyze building System Assessments to enhance material handling system performance - Communicate technical issues and project timelines clearly to building managers, operations staff and maintenance More ❯
progress, address escalations, and ensure compliance with MD directives across business units. Provide regular feedback and insights to stakeholders to support decision-making and enhance collaborative efficiency. E. Innovation & ContinuousImprovement Drive continuousimprovement efforts by recommending and implementing enhancements to existing operational processes and project methodologies. Support enhancements initiatives, particularly those related to … performance driven, with the ability to function autonomously Strong strategic thinking and problem-solving skills, particularly in high-stakes, operationally complex environments. Adaptability and resilience, with a focus on continuousimprovement and operational excellence. Creative approach to problem solving, track record with highly effective teams Attention to detail, having delivered tangible value addition in current role Other More ❯
progress, address escalations, and ensure compliance with MD directives across business units. Provide regular feedback and insights to stakeholders to support decision-making and enhance collaborative efficiency. E. Innovation & ContinuousImprovement Drive continuousimprovement efforts by recommending and implementing enhancements to existing operational processes and project methodologies. Support enhancements initiatives, particularly those related to … performance driven, with the ability to function autonomously Strong strategic thinking and problem-solving skills, particularly in high-stakes, operationally complex environments. Adaptability and resilience, with a focus on continuousimprovement and operational excellence. Creative approach to problem solving, track record with highly effective teams Attention to detail, having delivered tangible value addition in current role Other More ❯
and people priorities. Facilitation & Delivery: You'll facilitate learning interventions, using your experience to create engaging experiences for our Legends you'll make sure our programs land with impact ContinuousImprovement & Innovation: Driving continuousimprovement of learning programs through feedback, technological advancements, and emerging best practices in adult learning and instructional design. Data & Insights … in Learning & Development with a strong background in designing, curating, and facilitating impactful learning programs. Expertise in adult learning principles and instructional design, with a track record of driving continuousimprovement through innovative learning solutions. Exceptional facilitation skills, with the ability to deliver engaging and memorable learning experiences across all levels and in a remote organisation. Strong More ❯
and people priorities. Facilitation & Delivery: You'll facilitate learning interventions, using your experience to create engaging experiences for our Legends you'll make sure our programs land with impact ContinuousImprovement & Innovation: Driving continuousimprovement of learning programs through feedback, technological advancements, and emerging best practices in adult learning and instructional design. Data & Insights … in Learning & Development with a strong background in designing, curating, and facilitating impactful learning programs. Expertise in adult learning principles and instructional design, with a track record of driving continuousimprovement through innovative learning solutions. Exceptional facilitation skills, with the ability to deliver engaging and memorable learning experiences across all levels and in a remote organisation. Strong More ❯
product vision, strategy, and roadmap for the Data Platform, ensuring alignment with business goals and evolving data needs. Champion a product-centric, value-driven approach, fostering a culture of continuous improvement. Backlog & Work Management Own and prioritise the product backlog, ensuring efficient delivery of features, improvements, and technical enhancements. Manage and balance all types of work: business projects, internal … and usage, user satisfaction (NPS/CSAT), business value delivered, and operational health. Governance & compliance metrics : Data lineage completeness, access control effectiveness, compliance rates. Use these metrics to drive continuousimprovement, inform prioritisation, and demonstrate value delivered. Data Governance & Compliance Ensure the Data Platform adheres to data governance, privacy, and security standards, coordinating with compliance teams as … DevOps & Automation Collaboration Work closely with DevOps and engineering teams to enhance automation, deployment, and reliability of the Data Platform, supporting CI/CD practices and rapid, safe delivery. ContinuousImprovement & Feedback Evaluate and report value post-delivery, supporting ongoing improvement of the Data Platform. Gather and act on user feedback to ensure delivered features More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Hippo Digital Limited
lifecycle and overseeing compliance and quality assurance of other team members' bids. Team performance: Providing coaching and mentoring to support team members and wider stakeholders, fostering a culture of continuousimprovement and high-quality results. Innovation and continuousimprovement: Leading bid capability projects to improve bid services and offerings. Reporting, bid analysis and insights … Tracking bid outcomes, analysing success rates, supporting administration processes and providing insights and recommendations for improvement to senior management. Skills and experience that you need Professional Experience Required: Significant experience in bid management within a digital or data consultancy services business (100+ people/£25m+ turnover) Significant experience as a bid manager and in the bid production process … a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuousimprovement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Melbasupport
platforms, reporting tools, and visualisations. The role will also support strategic decision-making and operational efficiency by gathering requirements, analysing data, automating workflows, and ensuring data governance, while promoting continuousimprovement and alignment with business objectives. What you'll be doing (Key accountabilities) Stakeholder Engagement & Requirements Gathering Collaborate with stakeholders to identify business challenges and translate them … with company policies and industry standards. Process Improvement & Data Governance Identify opportunities to streamline data collection and reporting processes to improve efficiency and accuracy. Contribute to the continuousimprovement of data quality, data literacy, and reporting standards across the organisation. Testing & Documentation Assist with User Acceptance Testing (UAT) and validation of data solutions before deployment. … with the ability to interpret and synthesise information from multiple sources. Ability to understand and map data requirements to business outcomes. Proactive and solutions-oriented, with a focus on continuous improvement. Organised and adaptable, with the ability to prioritise in a dynamic environment. Comfortable with change and able to challenge the status quo to drive better outcomes. Knowledge of More ❯
locations London Amsterdam time type Full time posted on Posted 30 Days Ago job requisition id REQ_ As Digital Product Solution Lead - Orchestration, you will lead the development and continuousimprovement of our technology driven procurement intake and orchestration processes, ensuring seamless integration with back-end applications and creating orchestration as a solution with the potential to … on the content of the workflows, organizes feedback sessions. Incidents/Issue Resolution: Alerted on critical incidents, participate in defining hot fixes/workarounds for major faults. Innovation and ContinuousImprovement: Stay on top of industry trends and best practices to drive innovation and continuousimprovement in procurement orchestration. Find opportunities for process optimisation … or equivalent in business administration, supply chain management, or having worked previously in a related field Qualifications and/or experience in relation to project management/process improvement methodologies e.g. Agile, Lean Six Sigma preferred. Strong understanding of procurement processes, sourcing strategies, and the intricacies of supply chain dynamics. Proven experience in a Product Owner or similar More ❯
servers via IaC and containerization technologies. Security & Compliance Engineering Implement secure architecture and platform hardening aligned with defence-grade standards, supporting identity, access control, encryption, and system resilience. Monitoring & ContinuousImprovement Setup and maintain monitoring solutions (e.g. ELK, OpenTelemetry, Prometheus), troubleshoot performance, and deliver root cause analysis and remediation. What We're Looking For DV Clearance : Active … servers via IaC and containerization technologies. Security & Compliance Engineering Implement secure architecture and platform hardening aligned with defence-grade standards, supporting identity, access control, encryption, and system resilience. Monitoring & ContinuousImprovement Setup and maintain monitoring solutions (e.g. ELK, OpenTelemetry, Prometheus), troubleshoot performance, and deliver root cause analysis and remediation. What We're Looking For DV Clearance : Active … with organisational and regulatory standards. Client Collaboration: Engage with clients to understand their needs, provide training sessions, and promote best practices for effective adoption and utilisation of data platforms. ContinuousImprovement: Contribute to internal capability building by improving frameworks, delivery processes, and team development across the consultancy. What We're Looking For DV Cleared : In this position More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Pertemps
and ensuring effective incident management across the business. Your role will involve collaborating with technology and business stakeholders, investigating security alerts, enhancing tooling performance, and supporting the delivery of continuousimprovement and risk reduction initiatives. You'll also contribute to readiness for significant incidents and play a key role in proactive threat hunting and compliance reporting. What … On-Call & Incident Readiness : Participate in a 24/7/365 on-call rota with MSSP partners, supporting out-of-hours investigations and maintaining incident readiness. Threat Hunting & ContinuousImprovement : Perform proactive threat hunting, recommend new security controls, and contribute to continuousimprovement of SecOps processes. Compliance & Documentation : Maintain security documentation, support GDPR More ❯