IT & AI Product Manager
- Location
- Greater London, England, United Kingdom
ensure solutions are fit for purpose and deliver value. Act as a trusted adviser to stakeholders on application capabilities and constraints. Operational Support & Continuous Improvement Oversee 2nd/3rd line support for owned applications, working with supporting teams and vendors. Ensure incidents, problems and service requests … resolved effectively and within agreed SLAs. Monitor application performance, usage and issues, driving continuous improvement. Ensure appropriate monitoring, support documentation and knowledge transfer communications are in place. Vendor & Third-Party Management Manage relationships with software vendors, implementation partners and hosting providers. Lead or contribute to vendor selection, RFPs, contract ...