176 to 200 of 2,987 Continuous Improvement Jobs in the UK

lead my clients Service Desk operations in Newcastle. This role is pivotal in ensuring the delivery of high-quality technical support services to internal users and external clients, driving continuous improvement, and fostering a culture of excellence and accountability. Key Responsibilities: Lead and manage the day-to-day operations of the Service Desk team, ensuring timely and … to senior leadership. Act as an escalation point for complex technical issues and ensure appropriate resolution. Collaborate with infrastructure, application, and security teams to ensure seamless service delivery. Drive continuous improvement initiatives, including automation, self-service, and knowledge base development. Manage staffing, training, and development of Service Desk personnel. Ensure compliance with internal policies, data protection regulations More ❯

looking for a Head of Quality and Governance to lead our national strategy on patient safety, regulatory compliance, and clinical excellence. In this senior leadership role, you will drive continuous improvement, oversee CQC readiness, and ensure alignment with key accreditation frameworks including ISO standards. Overview As Head of Quality and Governance, you will lead our national strategy … high-impact role, shaping how we monitor, improve and maintain standards across all Mountain Healthcare services. You will oversee regulatory inspections, support accreditation processes, and embed a culture of continuous learning. You'll manage a skilled team, work closely with senior leaders and stakeholders, and play a vital role in ensuring our services meet the highest standards of care. … notifications and ensure best practice is followed Team Leadership and Development Manage and develop the Quality and Governance Team, promoting accountability, performance and professional development Foster a culture of continuous improvement, learning and high standards Support delivery of quality training and education across the wider workforce Systems and Process Innovation Provide expert support in the use of More ❯

senior leadership and clients on progress, risks, and outcomes Manage scope changes through formal Change Control processes using internal tools Lead project close-out reviews, capturing learnings and driving continuous improvement Project Manager - The Person: Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems ) Demonstrated success delivering multiple, complex projects … and creative problem-solving capabilities Strong customer service mindset with a talent for relationship-building A collaborative spirit with the ability to lead or contribute within a team A continuous improvement mindset open to new ideas and ways of working Located in the Dundee area, relocation assistance can be provided and the role is also open to More ❯

senior leadership and clients on progress, risks, and outcomes Manage scope changes through formal Change Control processes using internal tools Lead project close-out reviews, capturing learnings and driving continuous improvement Project Manager - The Person: Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems ) Demonstrated success delivering multiple, complex projects … and creative problem-solving capabilities Strong customer service mindset with a talent for relationship-building A collaborative spirit with the ability to lead or contribute within a team A continuous improvement mindset—open to new ideas and ways of working Located in the Dundee area, relocation assistance can be provided and the role is also open to More ❯

leadership across all corporate services, including HR, finance, IT, and business administration. Reporting to the CEO, this role will be central to ensuring efficient operations, robust financial stewardship, and continuous improvement in support services. Key Responsibilities: Develop and implement corporate resource strategies aligned with organisational objectives Oversee allocation and management of resources across HR, finance, IT, and … experience in corporate services management Strong financial acumen with proven budgetary and compliance experience Strategic planning skills with ability to drive operational improvements Experience of change management and embedding continuous improvement Excellent leadership, people management, and stakeholder engagement skills Strong governance, compliance, and risk management knowledge Clear communicator with excellent presentation and interpersonal skills Relevant degree or More ❯

and ensure proposed solutions and prototypes are produced in line with these Undertake data analytical activity, as well as define and support information asset management/stewardship processes and continuous improvement Work closely with the Functional and Product Owners to understand the business drivers and desired outcomes, and ensure proposed solutions and prototypes are produced and tested … insights to business stakeholders Experience of working in multiple work streams in complex change and development environments The ability to facilitate effective business and business process design workshops and Continuous Improvement initiatives, to define detailed, complete and agreed structures and processes Communication and interpersonal skills with the ability to work both independently and as part of a More ❯

a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows and implement best practices to deliver exceptional service across … live chat, email, and other channels. Implement and maintain best practices across all customer service functions. Collaborate with other departments to enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience with Zendesk or similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people More ❯

UK and Ireland, is seeking an IT Business Analyst to join its expanding technology team. This newly created role reflects ongoing business growth and the organisation's commitment to continuous improvement through digital transformation. The successful candidate will play a central role in evaluating current systems and processes, identifying opportunities for optimisation, and shaping technology projects that … user acceptance testing sessions. Build collaborative relationships across the business, suppliers, and IT partners to ensure smooth delivery and change adoption. Contribute to a culture of transparency, accountability and continuous improvement across the IT and operational teams. Ensure compliance with company policies, audit standards and all relevant regulatory requirements. Person Profile Essential: Minimum 3 years' experience as More ❯

any conflicts or escalations that may arise within or between the project team and/or stakeholders Skills in evaluating and reviewing the project outcomes and lessons learned, ensuring continuous improvement and best practice. Accountabilities Own the end-to-end delivery of assigned projects, ensuring high-quality outcomes and strong engagement with the project team and stakeholders … customers, users, suppliers and partners Manage the transition of project outputs to business-as-usual, ensuring supportability and ownership Evaluate and review the project outcomes and lessons learned, ensuring continuous improvement and best practice All applicants must have the right to work in the UK More ❯

sites, providing first line support and working in alignment to the architectural principles. You will also be part of the colleague digital experience Product team, enabling a spirit of continuous improvement within and across the team and product. Responsibilities Translate business requirements in the user story into scalable, working solutions within Microsoft Power Platform/D365 ensuring … the acceptance criteria are met Enable a spirit of continuous improvement within and across the team and product Produce clean, efficient code based on specifications and in-line with Enterprise Standards Integrate software components and third-party programs while building and designing applications suitable to business needs Verify and deploy programs and systems while automating repetitive tasks More ❯

and will be well placed to develop your skills and knowledge. Main duties of the job Provide a clear vision and direction for information and Cyber Security operations, promoting continuous improvement, innovation, and agility in service delivery, whilst working in consultation and collaboration with colleagues across the Trust to ensure that all information and cyber security policies … are implemented and enforced. Responsible for overseeing a range of technical and process security controls and leading a programme of continuous improvement in response to changing security threats and risk. Leading and developing a specialist team to provide a progressive service developing innovative, future focused information and Cyber Security capabilities that can address the dynamic nature of More ❯

is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery … internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team. What you … status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication More ❯

is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery … internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team. What you … status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication More ❯

is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery … internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team. What you … status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication More ❯

meetings such as Stand Up, Group Sync, and Sprint Planning to keep projects on track. Collaborate with cross-functional teams to identify root causes and implement effective solutions. Promote continuous improvement through lessons learned and best practices. Coordinate launch activities, including checklists, scorecards, gateways, and vehicle movements. What You Will Bring Excellent problem-solving abilities and a … challenges. Strong communication skills with the ability to synthesise data from multiple sources. A solid understanding of vehicle manufacturing processes and procedures. Results-driven mindset with a passion for continuous improvement and meeting tight deadlines. Confidence to challenge existing thinking positively while building credibility and trust. Location Location: This role is based at Ryton, offering a convenient More ❯

Quality Assurance Manager to take strategic and operational ownership of MBNL's integrated Quality Assurance activity. This is a pivotal role, embedding a culture of quality, operational assurance, and continuous improvement across all levels of the business and its ecosystem. You will be accountable for the implementation, governance, and ongoing improvement of MBNL's Management … Oversee internal and external audit programmes, ensuring the right auditors are in place and supplier assurance is robust. Lead the delivery of a Quality Maturity Model strategy to support continuous improvement. Manage supplier audit programmes, including direct auditing of key contractors and partners. Own the management and operation of MBNL's Customer Portal and establish effective communications forums. Develop … Experience in managing supplier assurance and contractor operations. Ability to work independently, prioritise effectively, and deliver high-quality outcomes under pressure. Commercially aware, with a business-focused mindset and continuous improvement approach. Nice To Have Knowledge of other management system standards (for example ISO27001, ISO22301) An understanding of the wider role of MBNL and an appreciation of More ❯

on a contract basis. This role is critical in ensuring software and systems testing progresses at the right pace, with a strong focus on process adherence, KPI tracking, and continuous improvement. You'll act as a key link between development teams and senior stakeholders, driving high-quality software integration and promoting best practices across the organisation. Key Responsibilities of … Software & Systems Testing Process Analyst include: * Oversee software and systems testing activities across new vehicle programs. * Monitor performance against targets using dashboards and reporting tools. * Drive process adherence and continuous improvement initiatives. * Optimise workflows to reduce risks and defects in software integration. * Report overall testing status to key stakeholders and leadership teams. * Promote compliance with quality standards … and best practices. * Influence and support test engineers across the organisation. Skills & experience required for the Software & Systems Testing Process Analyst position: * Strong knowledge of process management and continuous improvement frameworks. * Proficiency in KPI tracking and reporting tools ie JIRA/Tableau. * Experience in process optimisation within software testing and integration. * Analytical mindset with the ability to More ❯

the adoption of tools that reduce manual effort Oversee delivery reporting across markets, providing visibility to leadership Champion Culture, Collaboration, and Accountability Foster a culture of ownership, excellence, and continuous improvement Celebrate delivery wins and create shared momentum across teams Ensure quality data and insight inform operations, quality control, and performance reviews Promote a collaborative, people-first … and reporting structures that enhance delivery visibility and efficiency Strong commercial acumen with the ability to balance quality, speed, and margin Track record of driving operational change and embedding continuous improvement Ability to lead, motivate, and coach senior PMs and delivery leads Confident communicator and collaborator, able to partner effectively with account, creative, and strategy leaders, as More ❯

the adoption of tools that reduce manual effort Oversee delivery reporting across markets, providing visibility to leadership Champion Culture, Collaboration, and Accountability Foster a culture of ownership, excellence, and continuous improvement Celebrate delivery wins and create shared momentum across teams Ensure quality data and insight inform operations, quality control, and performance reviews Promote a collaborative, people-first … and reporting structures that enhance delivery visibility and efficiency Strong commercial acumen with the ability to balance quality, speed, and margin Track record of driving operational change and embedding continuous improvement Ability to lead, motivate, and coach senior PMs and delivery leads Confident communicator and collaborator, able to partner effectively with account, creative, and strategy leaders, as More ❯

the adoption of tools that reduce manual effort Oversee delivery reporting across markets, providing visibility to leadership Champion Culture, Collaboration, and Accountability Foster a culture of ownership, excellence, and continuous improvement Celebrate delivery wins and create shared momentum across teams Ensure quality data and insight inform operations, quality control, and performance reviews Promote a collaborative, people-first … and reporting structures that enhance delivery visibility and efficiency Strong commercial acumen with the ability to balance quality, speed, and margin Track record of driving operational change and embedding continuous improvement Ability to lead, motivate, and coach senior PMs and delivery leads Confident communicator and collaborator, able to partner effectively with account, creative, and strategy leaders, as More ❯

the adoption of tools that reduce manual effort Oversee delivery reporting across markets, providing visibility to leadership Champion Culture, Collaboration, and Accountability Foster a culture of ownership, excellence, and continuous improvement Celebrate delivery wins and create shared momentum across teams Ensure quality data and insight inform operations, quality control, and performance reviews Promote a collaborative, people-first … and reporting structures that enhance delivery visibility and efficiency Strong commercial acumen with the ability to balance quality, speed, and margin Track record of driving operational change and embedding continuous improvement Ability to lead, motivate, and coach senior PMs and delivery leads Confident communicator and collaborator, able to partner effectively with account, creative, and strategy leaders, as More ❯

the adoption of tools that reduce manual effort Oversee delivery reporting across markets, providing visibility to leadership Champion Culture, Collaboration, and Accountability Foster a culture of ownership, excellence, and continuous improvement Celebrate delivery wins and create shared momentum across teams Ensure quality data and insight inform operations, quality control, and performance reviews Promote a collaborative, people-first … and reporting structures that enhance delivery visibility and efficiency Strong commercial acumen with the ability to balance quality, speed, and margin Track record of driving operational change and embedding continuous improvement Ability to lead, motivate, and coach senior PMs and delivery leads Confident communicator and collaborator, able to partner effectively with account, creative, and strategy leaders, as More ❯

and systems, liaison with Process team and line support to ensure product is manufactured to correct standard With guidance from Line Manager, manage QA activities required to deliver improvement of Technical KPIs e.g. audit of non-conforming processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits To plan and co-ordinate work of the … ensuring that the QA team are kept up to date with all business and customer communication as appropriate Lead, motivate and inspire QA team to achieve personal development and continuous improvement To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment More ❯

and systems, liaison with Process team and line support to ensure product is manufactured to correct standard With guidance from Line Manager, manage QA activities required to deliver improvement of Technical KPIs e.g. audit of non-conforming processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits To plan and co-ordinate work of the … ensuring that the QA team are kept up to date with all business and customer communication as appropriate Lead, motivate and inspire QA team to achieve personal development and continuous improvement To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety, and the environment More ❯

as regular on-site collaboration in Harrogate is essential. As their Test Manager, you will: Lead and develop the IT Test team, fostering a culture of learning, innovation, and continuous improvement through mentoring, coaching, and best practice sharing. Responsible for collaborating with Group Change PMO and the Office of IT to plan resource and capacity in short … planning and prioritisation, capacity management, leadership, collaboration across project teams, taking responsibility for testing to deliver successfully. Oversee data migration testing, ensuring data integrity and consistency post-transition. Lead continuous improvement in testing methodologies, tools, and automation practices, staying updated with industry trends. Establish and maintain governance frameworks throughout the testing lifecycle, including reporting, risk management, and More ❯