define test strategies, mentor a high-performing team, and collaborate with stakeholders to align testing with business goals. Responsibilities include hands-on data validation, test automation, performance testing, and continuousimprovement of frameworks. Salary: £65k + bonus + very strong benefits package Location : Leicester: 2-3 days a week Why you could be interested: Join a global … company operating in 40+ countries with continuous career progression opportunities. Inclusive and innovative culture/Continuousimprovement environment Recognised as one of the very best places to work in 2025 Experience Required: Experience in data warehouse testing, including ETL processes, data pipelines and data integration. Strong data quality testing expertise Proven ability to define and implement More ❯
Leicester, Rearsby, Leicestershire, United Kingdom
Xpertise Recruitment
define test strategies, mentor a high-performing team, and collaborate with stakeholders to align testing with business goals. Responsibilities include hands-on data validation, test automation, performance testing, and continuousimprovement of frameworks. Salary: £65k + bonus + very strong benefits package Location : Leicester: 2-3 days a week Why you could be interested: Join a global … company operating in 40+ countries with continuous career progression opportunities. Inclusive and innovative culture/Continuousimprovement environment Recognised as one of the very best places to work in 2025 Experience Required: Experience in data warehouse testing, including ETL processes, data pipelines and data integration. Strong data quality testing expertise Proven ability to define and implement More ❯
to uncover performance trends, size opportunities, and evaluate investment decisions Lead deep-dive analyses on churn drivers, upsell elasticity, and unit economics for new products and features Execution, Tools & ContinuousImprovement Lead the rollout of Drivetrain across the finance team and wider business Drive continuousimprovement sprints to automate reporting, reduce manual work, and More ❯
gaps and training needs within the team, coordinating relevant learning opportunities and certifications to build a future-ready IT support function. Foster a culture of collaboration, knowledge sharing, and continuousimprovement, encouraging innovation and empowering team members to take ownership of their work. Operational & Service Delivery Management Oversee day-to-day operations of the IT helpdesk and … service standards through the implementation and refinement of clear policies and procedures across helpdesk and infrastructure teams. Monitor service performance using KPIs and customer feedback, using insight to drive continuousimprovement and training. Build strong relationships with third-party IT vendors, managing contracts and service delivery to ensure value and alignment with Bank requirements. Ensure systems across … a strong track record of delivering high-quality, user-focused support services. Demonstrated ability to lead and inspire IT support teams, fostering a collaborative, service-oriented culture and driving continuous improvement. Strong technical background in IT infrastructure, networks, desktop support, and helpdesk systems, with the ability to guide technicians and resolve complex issues. Excellent analytical and problem-solving skills More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom
PayPlan
at PayPlan you will: Lead a team of IVA Support Case Officers, inspiring and developing team members to achieve individual and team results. Manage performance, setting KPIs, and driving continuousimprovement through coaching and mentoring. Create a positive and supportive team culture, empowering individuals to succeed. Act as a key contact and liaison point for partners and … suppliers Implement and embed change management initiatives. Identify areas for improvement and make recommendations for positive change. Uphold Consumer Duty principles in daily operations. Champion continuousimprovement and new ways of working at every opportunity About You: Strong leadership and people management skills. A good understanding of debt solutions and financial regulations. Excellent communication and More ❯
Systems, and Administration, ensuring alignment with overall company objectives and Vesta Software Group's principles. Drive operational excellence, efficiency, and scalability across all responsible functions, implementing best practices and continuousimprovement methodologies. As an SMT member, you'll contribute to Greycon's overall planning, decision-making, and policy development, working in alignment with the Senior Leadership Team … alignment with group-wide HR policies, systems, and initiatives. Facilitate the implementation of group-wide HR best practices and support HR-related aspects of M&A integration. Process Improvement & Scalability: Continuously review and optimize operational processes across Finance, IT, Systems, Administration, and HR coordination to enhance efficiency, reduce costs, and improve service quality. Ensure that operational frameworks and … and develop high-performing teams within Finance (UK, LATAM, Greece, DACH/WM, China, India, and new entities), IT, Systems, and Administration. Foster a culture of accountability, collaboration, and continuousimprovement within the operations organization. Set clear objectives, manage performance, and support the professional development of direct reports and their teams. Required Qualifications & Experience: Bachelor's degree More ❯
Responsibilities SAP Process Leadership and Design: End-to-End SAP Solutions: Lead the design, implementation, and support of SAP Supply Chain and Procurement processes, ensuring robust system configurations and continuous improvements. Integration: Enable seamless process integration with Manufacturing and Quality as well as Finance. Stakeholder Collaboration and Leadership: Serve as a subject matter expert and strategic advisor by gathering … integration solutions. Collaborate closely with IT, supply chain, operations and quality assurance teams to drive cross-functional process enhancements. System Enhancements and Troubleshooting: Manage SAP system upgrades, patches, and continuousimprovement projects while ensuring timely issue resolution to minimize operational disruptions. Develop detailed documentation, including functional specifications, integration architecture diagrams, process flow charts, and training materials. Training … track record in Warehousing (EWM) modules. Proven expertise in integrating SAP with Procurement platforms like COUPA. Technical Proficiency: Deep expertise in SAP S/4HANA configuration, testing, troubleshooting, and continuousimprovement initiatives. Strong analytical and problem-solving capabilities, with a demonstrated ability to translate complex business requirements into efficient, integrated SAP solutions. Industry Insight: Experience working within More ❯
end-to-end delivery of business projects aligned to company strategy, ensuring outcomes are delivered on time, within budget, and to quality standards. Drive benefits realisation and contribute to continuousimprovement within the project delivery framework. Key Responsibilities: Project Delivery: Manage multiple projects, ensuring alignment with business objectives and stakeholder expectations. Financial Management: Control project budgets and … Risk & Compliance: Identify and manage risks, ensuring adherence to governance, regulatory, and internal standards. Stakeholder Management: Build strong relationships across the business and champion best practices in change delivery. ContinuousImprovement: Support operational efficiencies and project management capability growth. Key Skills & Experience: Degree or equivalent qualification. PRINCE2/APM or similar certification. Proven track record of full More ❯
and business units to ensure that change initiatives align with strategic goals. Conduct change impact assessments and develop strategies for stakeholder engagement, training, and communication. Promote a culture of continuousimprovement, embedding best practices in change management across the organization. Lead the governance and execution of global Transitions and programs, ensuring they are delivered on time, within … and team building, motivating and inspiring cross-geo teams to achieve high performance. Sensitivity to diverse cultural perspectives and experience managing global teams and projects. Promotes a culture of continuousimprovement, encouraging innovation and best practices. Transparency and accountability in all dealings, building trust with clients and team members. Excellent communication, leadership, problem-solving, and interpersonal skills. … project management, PMO leadership, and client onboarding within the BPO industry. Certification in Project Management (PMP) or equivalent proven experience. Experience with Lean Six Sigma or other process improvement methodologies. Familiarity with CRM systems. We will give you: 25 days annual leave per year, plus Bank holidays. Death in service - times four of your salary (subject to criteria More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Noir
improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines, ETL processes, and databases. Drive … continuousimprovement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory requirements and standards and audit readiness. Automate and monitor data and data processes, ensuring data More ❯
products integration Atlassian, Azure DevOps, GitLab or similar workflow tools Understanding of Automation and Quality assurance practices QUALITIES AND CHARACTERISTICS Must be from an engineering or development background. A continuous-improvement approach to management. Proactive self-starter with acute attention to detail and drive for improvement. A practically-minded thought leader whose first priority is delivering excellent … detail and a passion for new technology. Professional written and verbal communication. Be able to talk about Technology to non-technical audiences (clients, stakeholders and team members). Champion continuousimprovement and best-in-class software development processes. Contribute to the ideation process and be proactive in proposing technical solutions to needs that other disciplines may not More ❯
their dynamic QA team. As a key member of the organization, you will be responsible for driving high-quality test outcomes, optimizing test processes, and fostering a culture of continuousimprovement Join our team as a Senior Quality Engineer - Test Quality and take the lead in driving high-quality test outcomes. Your expertise and leadership will be … metrics and measurements, consistently adopting easily consumable technical test practices. Prepare and guide the team on Quality Plans and overall Quality for the project lifecycle. Emphasize quality assurance and continuousimprovement, ensuring high-quality software products. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Extensive experience as a Quality Engineer or similar … Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning More ❯
evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuousimprovement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle … to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major … open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. ContinuousImprovement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning More ❯
evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuousimprovement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle … to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major … open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. ContinuousImprovement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning More ❯
our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we … operational innovation and effectiveness across major client accounts. You will leverage your expertise in digital marketing, coupled with exceptional commercial acumen and leadership skills, to foster a culture of continuousimprovement and deliver unparalleled results. This role demands a proactive, strategic thinker capable of identifying and resolving systemic challenges, implementing best-in-class operational frameworks, and driving … sponsor Working with the relevant senior sponsor to put in place plans to mitigate the risks flagged Operational Excellence & Transformation Developing and implementing strategic vision for operational excellence, driving continuousimprovement and innovation across the agency Leading the design and implementation of standardised operational processes to enhance efficiency, consistency, and scalability Driving the adoption of automations, tech More ❯
test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. ContinuousImprovement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuousimprovement within scrum or project teams More ❯
e-commerce platforms, including website navigation, product search functionality, and checkout process. Stay up-to-date with industry trends and emerging technologies in e-commerce, and make recommendations for continuousimprovement regarding content provided Train and educate team members on e-commerce trading best practices for continuousimprovement Utilise web analytics tools to track More ❯
seeking issuing and acquiring licenses. Conducting ecosystem risk desktop reviews directly with clients when identified, establishing client's business practises, risk management capabilities and operations. Identifying areas for improvement/implementation as required to satisfy the Risk Lifecycle Management onboarding process. Maintain regular monitoring of new clients, identifying operational, fraud or dispute concerns and working with relevant stakeholders … our clients' organisations. Leading governance activities with respect to Onboarding & Risk Lifecycle Management, whether it be assessing internal risk controls, contributing to internal committees or supporting regulatory reporting activities. ContinuousImprovement and Collaboration Identify operational and strategic opportunities to increase service quality, efficiency or risk management and implement improvements and accordingly, works with leadership teams to effect … change. Leading transformation projects along with pursuing opportunities for continuousimprovement, including working closely with Sales, Risk and key enabling teams across Client Services both regionally and globally. Sharing learnings and knowledge with others, including working closely and collaboratively with the Ecosystem Risk Consultant, and engaging productively with the broader team. Additional Information Strong Intellect. Bright individual More ❯
client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuousimprovement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release … reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuousimprovement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure … for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management More ❯
implementations that maximize the value of our solutions. This is an exciting opportunity to work closely with top-tier investment firms, build strong client relationships, and contribute to the continuousimprovement of our onboarding processes. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end implementation process for private market clients, ensuring a smooth and efficient transition … and maintain strong, trusted relationships with key clients, understanding their unique requirements and challenges. Act as the primary point of contact for clients throughout the onboarding process. Process Optimization & ContinuousImprovement Collaborate with internal teams across New York, London, Bournemouth, and Hong Kong to refine the onboarding experience. Contribute to enhancements in data delivery, workflow efficiency, and More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Rimac Technology
to guide further development and decision-making. Effectively communicate feasibility study outcomes, technical insights, and project progress to stakeholders, ensuring clarity and alignment with business goals and customer requirements. ContinuousImprovement: Provide feedback to enhance the feasibility assessment process, driving continuousimprovement in battery concept development methodologies and practices. Technology Monitoring: Stay abreast of … automotive technology. Flexible working hours - align with your manager and work on your own schedule. Educational budget and internal education programs - at Rimac, we believe in the importance of continuous learning. We provide a range of educational programs and opportunities to support your growth, and we actively encourage you to expand your knowledge and skills. Embrace the chance to More ❯
processes for the design, manufacturing and installation of substations across the UK. This role is crucial in ensuring compliance with industry standards, regulatory requirements and customer specifications while driving continuousimprovement and operational excellence. The successful candidate will be responsible for implementing and maintaining Quality Management Systems, conducting audits, managing non conformances and fostering a culture of … met. Work closely with clients, subcontractors, and suppliers to maintain quality standards and resolve any non-conformances. Implement root cause analysis (RCA), Failure Mode and Effects Analysis (FMEA), and continuousimprovement initiatives. Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning quality reviews. Maintain and improve documentation, reporting, and compliance records. Provide training and mentorship More ❯
the business. You'll join a collaborative data-driven environment, where digital performance and customer satisfaction are at the heart of every decision. This role is central to driving continuousimprovement across our digital customer channels, particularly the websites - with a focus on improving the customer journey/experiences. You'll work with our co.uk and content … Analyse customer behaviour and performance using tools like Adobe Analytics, Contentsquare, Similarweb and Decibel. Track performance of digital content and journeys using key KPIs. Make data-led recommendations for continuousimprovement and conversion rate optimisation. Test and validate ideas using A/B testing and personalisation tools such as Adobe Target. Content & Platform Management: Partner with the More ❯
Complex Case Management team capability. Serco Management System: Be current, adhere and lead by example the policies and principals of the Serco Management System, which governance, security, information management. ContinuousImprovement: Take part in team initiatives to improve the internal processes, capability and service offering. Contribute to and deliver continuousimprovement of service delivery More ❯
on-site operations across various facilities, including advanced mobile manufacturing units. The position involves solving complex automation challenges and contributing directly to scalable, cutting-edge packaging technologies. Position Responsibilities ContinuousImprovement & Development Lead initiatives to improve factory equipment performance and enhance process reliability. Develop and implement automation solutions to optimize operations. Engineering Handoff Ensure successful startup and … Prerequisites 2-10 years' experience in a high-speed engineering or operational environment Proficient in AutoCAD and SolidWorks (or equivalent CAD tools) Familiar with Lean, Six Sigma, or other continuousimprovement frameworks Experience programming and troubleshooting FANUC robots (or equivalent) Proficient in Allen Bradley PLCs (or comparable control systems) Strong cross-functional communication skills, including for non More ❯