shift, session quality, root cause downtime) Build dashboards and reporting systems to provide visibility at all levels—from operators to executives Set aggressive but achievable performance targets and drive continuousimprovement against them Build a Culture of ContinuousImprovement Establish standard operating procedures (SOPs), operator work instructions, and daily execution rhythms Embed Lean principles … manufacturing, test, or technical operations in a high-performance environment Proven track record of running metric-driven operations at scale, ideally shift-based or production-like Strong background in continuousimprovement methodologies (Lean, Six Sigma, TPS, or similar) Familiarity with robotics, ML data workflows, or autonomous systems is a strong plus Clear communicator, structured thinker, and capable More ❯
Rednal, Birmingham, United Kingdom Hybrid / WFH Options
Kerv
testing of AI solutions and the ability to integrate that into an automation capability. Key Responsibilities: Design, develop, and maintain automated test scripts using Playwright and Cucumber Maintenance and continuousimprovement of our test automation frameworks Execute manual testing for Microsoft Dynamics and Power Platform solutions Carry out API and Accessibility testing where required Collaborate with developers … scripts for deployment tasks Ensure accessibility compliance through automation using Axe or similar tools Manage secrets and configurations using Azure Key Vault Participate in code reviews and contribute to continuousimprovement of testing practices Participate in test planning, estimation, and risk analysis activities Report and track defects, and work with the development team to resolve issues Contribute … to the continuousimprovement and maintenance of automated testing frameworks, processes and methodologies Assist in the mentoring, support and guidance of other QA team members Required Experience: Minimum of 5 years' experience in automated testing ISTQB Certification (Foundation or Advanced) Proven experience in both manual and automated testing at all levels of testing Hands-on experience with More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Kerv Digital for Digital Transformation
testing of AI solutions and the ability to integrate that into an automation capability. Key Responsibilities: Design, develop, and maintain automated test scripts using Playwright and Cucumber Maintenance and continuousimprovement of our test automation frameworks Execute manual testing for Microsoft Dynamics and Power Platform solutions Carry out API and Accessibility testing where required Collaborate with developers … scripts for deployment tasks Ensure accessibility compliance through automation using Axe or similar tools Manage secrets and configurations using Azure Key Vault Participate in code reviews and contribute to continuousimprovement of testing practices Participate in test planning, estimation, and risk analysis activities Report and track defects, and work with the development team to resolve issues Contribute … to the continuousimprovement and maintenance of automated testing frameworks, processes and methodologies Assist in the mentoring, support and guidance of other QA team members Required Experience: Minimum of 5 years' experience in automated testing ISTQB Certification (Foundation or Advanced) Proven experience in both manual and automated testing at all levels of testing Hands-on experience with More ❯
2. Work with user organisations to encourage use of roll out materials, skills and/or products that will support their implementation, delivering sessions with user organisations as required. ContinuousImprovement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. 2. Maintaining an understanding … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Ways of working 1. Work at all times collaboratively with all members of the Implementation team to foster a collaborative, coordinated and supportive environment. Working with the wider … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuousimprovement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in a leadership role within an operational service delivery More ❯
facilitates clear and effective reporting, and supports the delivery of strategic business outcomes. The successful candidate will act as a key advisor to senior leadership, driving operational efficiency and continuousimprovement across all PMO functions. Please note: This role will require travel to client sites around the UK Key Responsibilities PMO Leadership & Governance Establish and maintain governance … Improvement & Best Practice Drive improvements in PMO practices by embedding lessons learned and industry standards. Identify opportunities to optimise tools, templates, and frameworks. Encourage a culture of continuousimprovement and operational excellence. Team Leadership & Development Lead and mentor PMO Analysts and support staff. Promote team development through coaching, knowledge sharing, and structured support. Support resourcing … standards across programmes. High stakeholder satisfaction with PMO services and communication. Timely delivery of reports and governance outputs. Effective management of risks, issues, and programme assurance reviews. Implementation of continuousimprovement initiatives. Growth and development of PMO team capability. More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
KBR, Inc
of initiatives on the DWP account, including overseeing delivery teams, managing risk with the Risk & Assurance Manager and setting client expectation for the design, delivery and benefit realisation of continuousimprovement and innovation initiatives. This role will support with client queries and problem management and will act as a key member of the account management team. The … regular client working groups/forums. Prepare business cases and progress updates to senior stakeholders and governance boards as required. Responsible for understanding shared benefit and value generation of continuousimprovement and innovation initiatives across all stakeholder groups. Stay abreast of emerging trends, technologies, and best practices in innovation and commercial models. Facilitate ideation workshops. Foster a … culture of continuousimprovement and creative problem-solving across functional teams. Develop client case studies for successful client initiatives to celebrate success for publication on KBR Foleon. Required Technical Skills & Knowledge 1. Stakeholder Management Establish and maintain strong relationships with internal and external stakeholders. Attend key meetings and represent stakeholder interests. Ensure consistent messaging across all communication More ❯
shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuousimprovement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their … equivalent data visualization tool Behavioural Expectations • Strong background in bringing data to life for decision makers • Ability to work in a fast-paced and ever-changing environment. • Mindset of continuousimprovement, self, systems, processes • Ability to identify work that supports company objectives and maintain focus on business outcomes. • Honesty when things go wrong (they will), and a … development of complex relationships • You teach yourself new skills and systems. Education Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics) or equivalent experience. Driving ContinuousImprovement Driving for Results Inspiring and Motivating Others Solving Complex Problems Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and More ❯
ensures that our application deployment platforms are fully optimised to support business-critical applications across Corporate International. The team is also a key proponent of a DevOps culture, encouraging continuousimprovement and operational excellence. We are seeking a skilled and versatile Platform Engineer with both strong development expertise and deep operational knowledge. This individual will partner with … recovery during major outages, engaging with multiple stakeholders including external vendors and managed service providers Monitor system performance and make recommendations for improvements to ensure optimal application functionality Drive continuousimprovement initiatives across existing technical solutions Promote and support a DevOps culture within the team Collaborate with the Security team to ensure all systems follow a "security … diverse audiences Proven ability to collaborate across functional teams and lead small projects Keen attention to detail with a proactive, solutions-oriented approach Committed to fostering a culture of continuousimprovement and innovation Role Profile Expertise Demonstrates in-depth technical knowledge and experience in the relevant domain Utilises industry best practices to improve processes, services, and products More ❯
ensures that our application deployment platforms are fully optimised to support business-critical applications across Corporate International. The team is also a key proponent of a DevOps culture, encouraging continuousimprovement and operational excellence. We are seeking a skilled and versatile Platform Engineer with both strong development expertise and deep operational knowledge. This individual will partner with … recovery during major outages, engaging with multiple stakeholders including external vendors and managed service providers Monitor system performance and make recommendations for improvements to ensure optimal application functionality Drive continuousimprovement initiatives across existing technical solutions Promote and support a DevOps culture within the team Collaborate with the Security team to ensure all systems follow a "security … diverse audiences Proven ability to collaborate across functional teams and lead small projects Keen attention to detail with a proactive, solutions-oriented approach Committed to fostering a culture of continuousimprovement and innovation Role Profile Expertise Demonstrates in-depth technical knowledge and experience in the relevant domain Utilises industry best practices to improve processes, services, and products More ❯
Engineer Reporting Line Manager: The PLM & Configuration Engineer will report directly to the Business Systems Manager. Departmental Overview: The Business Systems Department is responsible for the implementation, maintenance, and continuousimprovement of digital systems that underpin operations across Artemis Technologies Ltd. This includes PLM and ERP systems and other business-critical platforms. The department plays a key … PLM system, and to drive the Engineering Release and Change Management processes. This role is critical to ensuring accurate Engineering Bills of Materials, seamless data transfer to ERP, and continuousimprovement of our PLM tools and workflows. Key Responsibilities/Accountabilities: Lead the Engineering Release process within the 3DEXPERIENCE platform, ensuring timely execution of Change Actions through … improving data integrity. Comfortable working in cross-functional teams and facilitating stakeholder engagement across engineering, manufacturing, and operations. Excellent attention to detail and data accuracy, with a mindset for continuous improvement. Preferred Technical Skills: A willingness to learn, collaborate, and contribute to continuousimprovement Communication Skills: Good report writing skills - clear, concise, and well structured. Excellent More ❯
and close new enterprise merchant opportunities worldwide. This is a unique opportunity to make a significant impact on our global growth story, driving revenue and fostering a culture of continuousimprovement from inception. Your Impact in This Role: Build and Lead a New Global Sales Team: Take the lead in recruiting, onboarding, training, and continuously developing a … with Sales Engineering, Client Success, Marketing, and Product teams globally to ensure seamless client onboarding, effective customer training, and alignment with overall business objectives in each market Risk Management & ContinuousImprovement: Proactively seek opportunities to enhance risk management within global sales operations and champion a culture of continuousimprovement, both within the team and … for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement. More ❯
outcomes by balancing user and business needs. The post holder will be responsible for leading products through different phases of the product lifecycle, from discovery, through development, delivery and continuousimprovement, to retirement. The post holder will also be accountable for the effective delivery of these products and services, which could be complex and high risk. This … ups, backlog refinement, retrospectives) with a focus on delivering high-quality technical outcomes. •Ensure that user stories are well-defined, technically feasible, and appropriately prioritized. •Foster a culture of continuousimprovement by encouraging experimentation, feedback loops, and iterative delivery. •Translate product requirements into actionable technical tasks and delivery roadmaps. Cross-Functional Collaboration •Work closely with delivery managers … teams to create effective methods for measuring product outcomes, advocating for data-driven decision making and helping others to prioritise to make better choices. You use data to drive continuousimprovement, increasing quality and user experience while identifying opportunities to share and connect product data. (Skill Level: Practitioner) •Product Management: You can set the strategy and vision More ❯
Birmingham, Tile Cross, West Midlands (County), United Kingdom Hybrid / WFH Options
Pertemps Birmingham Industrial
contact for new project work into the MIS/Business Systems function. Gather requirements, define scope, and shape deliverables aligned with wider business strategy. Champion Sage usage and improvement across multiple departments and business areas. Liaise with Sage providers and internal teams to enhance functionality and reporting. Build strong relationships with department heads across all sizes of business … cost-saving opportunities. Develop business cases and CAPEX submissions, including ROI evaluation. Present system updates and proposals to senior leadership and steering groups. Promote user engagement, training support, and continuousimprovement across the group. What We're Looking For: Strong experience in a Business Systems, Process Development, or ContinuousImprovement role. Proven experience working … a true partner to operations. Thrives in a role that blends technical insight, process improvement, and people-first leadership. Keywords: Business Systems | Sage | ERP | CRM | MIS | Engineering | ContinuousImprovement | Stakeholder Engagement | Operations | Process Optimisation | System Development | Change Management | ROI | Multi-Site | Service Industry Apply Now This is a rare opportunity to take on a key More ❯
Web team, part of External Affairs and Communications. The Web team is a multidisciplinary team of content, product and delivery experts. We use data and evidence to drive the continuousimprovement of the website making it simpler and easier for people to understand and use. This is an exciting time for the team as we evolve our … team content workload, liaising with content subject matter experts across the organisation. Key areas of accountability As Senior Web Delivery Manager, you willensure effective and efficient operational management and continuousimprovement of ukri.org. You should have good understanding of the content lifecycle and operations within a large, complex organisation including how content is developed, collaborating with content … most appropriate format for external and internal needs Line manage two reports, overseeing their learning and developmentand ensuring they are motivated and effective Support and coach team members, facilitating continuousimprovement, collaboration and communication to achieve effective outcomes Proactively manage risks, dependencies, and develop mitigations to get the best value from the Web team and website within More ❯
2024. What You'll do (the role) The Information Manager shall act as a strategic leader and focal point in the organisation for overseeing the design, implementation, adoption and continuousimprovement of our information management system. They are responsible for developing and executing all aspects of a comprehensive Information Management strategy, aligned with organisational goals, that ranges … stakeholders at all levels across our global organisation, including Information Management Representatives, and Infrastructure and IT colleagues, to gather requirements, solicit feedback and identify opportunities for system enhancement and continuousimprovement, to deliver a positive user experience and increased system adoption and compliance. The role requires a deep understanding of SharePoint as well as experience of managing … level information management systems. Deep understanding of SharePoint and previous experience managing and maintaining documents in line with ISO9001, ISO15489 and ISO30301 principles Experience with system optimisation, maintenance, and continuousimprovement initiatives. Excellent communication, collaboration, and stakeholder management skills Strong analytical, problem-solving, and decision-making abilities QUALIFICATIONS Degree qualified (Information Management) or equivalent relevant experience in More ❯
seeking a strategically focused, hands-on Technology professional to transform, develop and lead their Technology Operations function. This broad, varied and demanding role entails responsibility for strategy execution and continuousimprovement of a technology infrastructure whilst ensuring appropriate security and service levels are maintained. Head of Technology Operations, responsibilities :- Strategic leadership of technology operations function Team leadership … and development Infrastructure management Maintenance of a robust security strategy Service delivery Driving continuousimprovement Vendor management Cost optimisation Management of disaster recovery plan Stakeholder collaboration Ownership of on-going innovation strategy Head of Technology Operations, candidate requirements Degree level with an in depth understanding of an Azure based infrastructure (networking, security, governance, continuousimprovementMore ❯
substantial experience of working within a busyIT Service Desk team? Are you technically savvy, with a solid understanding of ITSM principles and application of ITIL best practices? Focused on ContinuousImprovement? A natural leader with prior experience of mentoring and coachingteam members? If you are looking to take the next step in your IT career and would … lead and grow our UK-based Service Desk team. This is a hybrid leadership role combining hands-on technical support with strategic involvement in IT Service Management (ITSM) and continuous service improvement. Based out of our Head Office in Enderby, Leicester, you will lead a team of IT Service Desk Analysts across multiple UK sites, coaching and mentoring team … Coordinating workloads, shift coverage, and ticket distribution Managing high-priority and major incidents Delivering performance evaluations and development plans Supporting ITSM practices including incident, problem, and change management Driving continuousimprovement in service delivery, processes and documentation Promoting a strong customer service culture within the team Reporting team metrics and risks to the Service Delivery Manager OUR More ❯
receive an alert: IT Service Manager, EMEIA Department: IT Location: GB INTRODUCTION JOB PURPOSE The Regional IT Service Manager (EM EIA) is responsible for supporting the delivery, performance, and continuousimprovement of IT services across the region. They ensure adherence to global service management processes, lead regional service reporting, and drive actionable insights to improve service stability … experience. Acting as the primary contact for service management in the region, they work closely with central teams, vendors, and stakeholders to manage service risks, support issue resolution, drive continuous service improvement plans, and embed service excellence into regional IT operations. RESPONSIBILITIES Partners with the Regional Leadership Team to develop and drive the regional IT strategy, ensuring … deployment phases. Leads the creation and communication of regional service performance reports, including availability, incident response, and service volumes. Uses insights from service data to identify trends and drive Continuous Service Improvement (CSI) initiatives within the region. Coordinates regular governance activities with internal IT teams, vendors, and partners. Maintains strong relationships through structured communication and performance monitoring More ❯
a critical role in, enhancing the framework that ensures McDonald's suppliers deliver robust, resilient and high quality products and services, along with innovative, service-focused solutions that drive continuousimprovement and maximise value. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald's tier 1 suppliers within each … succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuousimprovement of theirproducts and services For locally managed suppliers, establish product roadmaps and maintain a prioritised backlog which aligns with business OKR's and budget Works closely … Tech Innovation & Adoption Qualifications: What background do I need to have? Essential requirements Significant experience in managing a diverse and broad range of technology suppliers; setting standards and driving continuousimprovement in the availability and performance of their products Experience of building product roadmaps Extensive knowledge of backlog management and working in an agile environment Excellent technical More ❯
Enhanced pension plan,Life assurance, On-site gym, Free on-site parking,Salary sacrifice schemes for Technology and Electric Vehicles. Role Overview: Are you passionate about driving innovation and continuousimprovement in manufacturing? We're looking for a Project Engineer to join our UK Supply Operations team. Reporting to the Process Engineering Manager, you'll play a … key role in delivering "Future Factory" projects and supporting production teams with impactful continuousimprovement initiatives. This is a fantastic opportunity to work on high-value projects, influence technical decisions, and shape the future of our manufacturing capabilities. Your objectives and responsibilities will focus on Leading and delivering general improvement projects to enhance product quality … Be capable of managing multiple projects using both linear and iterative approaches. Understand project governance, including relevant legislation, risk management, and contract negotiation. Show commercial acumen and experience with continuousimprovement techniques. The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal More ❯
improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify continuousimprovement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: Performance Management: Lead performance reviews with internal teams … tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuousimprovement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring that business strategies are translated into tactical actions that drive both short- and … long-term goals. Person Specification: Essential Skills & Experience: Previous experience in a ContinuousImprovement Warehouse role. Strong background in operational performance management and lean operations. Proven ability to manage stakeholders, particularly in a 3PL environment. Excellent communication skills, both verbal and written. Exceptional organisational skills in fast-paced environments. Experience working in customer-focused operations. Self-starter More ❯
improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify continuousimprovement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: Performance Management: Lead performance reviews with internal teams … tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuousimprovement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring that business strategies are translated into tactical actions that drive both short- and … long-term goals. Person Specification: Essential Skills & Experience: Previous experience in a ContinuousImprovement Warehouse role. Strong background in operational performance management and lean operations. Proven ability to manage stakeholders, particularly in a 3PL environment. Excellent communication skills, both verbal and written. Exceptional organisational skills in fast-paced environments. Experience working in customer-focused operations. Self-starter More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Robert Walters
Salary : £70,000 to £80,000 plus cash car allowance and bonus Location : Solihull Keywords : client delivery, senior leadership, collaborative environment, professional growth, strategic accounts, cross-functional teams, mentoring, continuousimprovement A leading solutions provider is seeking a Head of Client Delivery to join their UK-based team in Solihull. This pivotal senior leadership position offers you … shape and optimise client-facing delivery operations, ensuring exceptional service across all clients and regions. This role provides an exciting opportunity for someone passionate about delivering excellence and driving continuous improvement. You will be empowered to lead high-performing teams, manage strategic accounts, and play a key part in the organisation's client engagement strategy. What you'll do … delivering integrated solutions that meet evolving client needs. Success in this role means not only meeting but exceeding expectations through thoughtful planning, empathetic leadership, and a relentless focus on continuous improvement. Lead, mentor, and standardise the efforts of all Delivery Managers and client delivery pods to ensure consistent high-quality service across all regions. Conduct an initial review of More ❯
decisions and mentor the team Lead the integration of GenAI capabilities into our product, experimenting with new technologies and identifying opportunities to create customer value Foster a culture of continuousimprovement through effective retrospectives, regular team engagement, and adaptive leadership that evolves with our rapidly changing business needs About you You bring 10+ years of engineering experience … innovation when needed You excel at strategic thinking about team structure and scaling, with experience determining when to split teams or create specialised units You're passionate about fostering continuousimprovement through effective retrospectives, regular team engagement, and adaptive leadership approaches What you'll bring to the role 10+ years of engineering experience with demonstrated success scaling … value ( Nice to have ) Experience building developer platforms or internal tools that improve engineering productivity ( Nice to have ) Strong communication skills with ability to facilitate team retrospectives and drive continuousimprovement ( Important ) Strategic thinking capabilities to help evolve our engineering organization for future growth ( Important ) Experience with data engineering concepts, pipeline orchestration, and data warehouse technologies ( Nice More ❯
are looking for a Mechanical Test Engineer to support product qualifications, development, and problem resolution for the aerospace sector. This role offers hands-on involvement in test method development, continuousimprovement, and expansion of testing capabilities across mechanical, physical, and NDI techniques. To be considered for this role you will be degree educated in Materials Science, Chemistry … previous industrial experience of developing analytical, physical and mechanical testing methods of polymers, composites or materials. Responsibilities: Develop and improve mechanical and analytical test methods Lead method development and continuousimprovement initiatives Deliver and enhance internal training programmes Lead the development and analytical laboratory when required Support customer test requests and generate detailed technical reports Conduct root … in Polymer or Materials Science preferred) 5+ years' experience in a technical role within advanced materials 2+ years' leadership or supervisory experience (preferred) Experience with Six Sigma, Lean, and ContinuousImprovement tools Strong knowledge of composites, resin systems, fibre types, and relevant test methods Confident communicator with excellent organisational and problem-solving skills Able to manage multiple More ❯