Senior Service Delivery Manager
- Hiring Organisation
- HCLTech
- Location
- City of London, London, United Kingdom
Delivery Model: Facilitate smooth collaboration between onsite, offshore, and nearshore teams. Governance & Compliance: Implement robust governance frameworks, SLAs, and compliance standards for service delivery. Continuous Improvement: Drive innovation and process improvements to enhance service efficiency and customer satisfaction. Identify opportunities for operational optimization, automation/AI Adoption ...