SDE Consultant
- Hiring Organisation
- Roc Technologies
- Location
- Bradford, UK
Service Delivery Engineer to join our Managed Services team. This is a senior technical role where youll take ownership of service performance, reliability, and continuous improvement across customer environments. Youll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver … final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with ...