fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuousimprovement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of 6–7 (BI Analysts, Data Analysts, Engineers) Own SLAs … incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity Act as a key business … and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuousimprovement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be More ❯
london (city of london), south east england, united kingdom
Harnham
fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuousimprovement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of 6–7 (BI Analysts, Data Analysts, Engineers) Own SLAs … incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity Act as a key business … and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuousimprovement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be More ❯
the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Responsibilities: Lead, manage, and develop the application support team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related incidents, service requests, and problems within agreed SLAs. … teams, and third-party vendors to ensure service alignment and satisfaction. Communicate service performance, risks, and improvement plans to stakeholders regularly. Process Improvement & Governance Drive continuousimprovement initiatives to enhance support processes, tools, and documentation. Ensure compliance with ITIL practices and internal governance standards. Ensure staff understand and apply all policies and procedures … bases. Stakeholder Communication Excellent communication skills with the ability to translate technical issues into business language. Strong relationship building skills with internal teams, vendors, and business stakeholders. Service Delivery & ContinuousImprovement Experience in driving service improvements and optimising support processes. Ability to monitor KPIs and SLAs and take proactive steps to ensure targets are met. Change Management More ❯
of data processing frameworks and technologies, including cloud-based data services. Software Engineering Practices: - Experience with software development lifecycle (SDLC) best practices, including version control (e.g., Git), testing, and continuous integration/continuous delivery (CI/CD). - A focus on building high-quality, maintainable, and well-documented code. Collaboration and Communication: - Exceptional communication and collaboration skills, with … bar on implementing a well-engineered, well-governed data platform that meets the needs of our customers. Be accountable for the technical health of your team's codebase, driving continuousimprovement and establishing metrics to track progress. Lead technical solution design on multiple complex initiatives within your team, demonstrated by successful and timely implementation, driving resolutions for … complex and difficult problems. Drive continuousimprovement on key metrics such as business value, cost efficiency, speed, and quality of delivery. Coach a team of data and analytics engineers on best practices in the software development lifecycle, delivering high-quality software through your own work, and fostering a feedback culture within the team. Influence key decision-making More ❯
Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s ContinuousImprovement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuousimprovement, operational efficiency, and business transformation. More ❯
Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s ContinuousImprovement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuousimprovement, operational efficiency, and business transformation. More ❯
Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s ContinuousImprovement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuousimprovement, operational efficiency, and business transformation. More ❯
london (city of london), south east england, united kingdom
Albany Beck
Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s ContinuousImprovement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuousimprovement, operational efficiency, and business transformation. More ❯
Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s ContinuousImprovement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuousimprovement, operational efficiency, and business transformation. More ❯
Analyst will report to the Operations Manager and will assist in developing and maintaining operational controls and processes in place for running the business applications in-life and driving ContinuousImprovement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst … Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational performance ContinuousImprovement - Operations process optimisation Proactively identify opportunities for process improvement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the … delivery of small Improvement initiatives Process Documentation Documentation of training guide materials for internal procedures Support in generating and maintaining a knowledgeable Problem Solving Critically assess and collaboratively work alongside the function's operations team, managed service vendors and enterprise IT team to identify/support root cause analysis and remediation of issues, incidents and escalation. Bridge the More ❯
the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression ContinuousImprovement: spearhead improvement in process & practices to elevate Product Development Flow Resource Allocation: provide support where needed for the projects that move the organisation forwards. … of working in Agile environments (Scrum, Kanban) Proven track record of Programme & Project Management A defined philosophy of Quality Methods as they relate to SDLC Forward thinking & committed to continuousimprovement within both software products and process Ability to be hands-on and effectively delegate where appropriate with a self-motivated, can-do attitude that leads by More ❯
party affiliate portals. Multiple Delivery: Maximise the impact of successful portal launches through running multiple onboarding plans Query Management: Handle enquiries into the shared mailbox, answering or referring queries Continuousimprovement: Using sources, such as the mailbox, feed continuousimprovement into the project team to mitigate future queries and streamline the process for client … skills, taking initiative to deliver optimum outputs for clients, process improvements and opportunities that elevate the client experience Project support: (desirable) Experience in supporting and delivering projects and improvement initiatives Technical skills including: Microsoft suite foundation experience - ideally SharePoint, Teams, Excel, Loop Understanding of business improvement tools such process improvement beneficial More ❯
and produce accurate and meaningful management information Identify opportunities to increase productivity, reduce costs, and add value to branch/hub service delivery through data analysis, best practice, and continuousimprovement Lead process improvement initiatives, with a focus on MCM/Total Mobile and supporting systems such as ME3 and MSP Ensure adherence to standard …/Total Mobile across all business areas; act as MCM 'Super User' for the region Manage contract set-up and mobilisation Produce reports to identify performance trends and improvement opportunities Line manage two members of staff Cultivate strong working relationships with clients, service users, and local communities Manage client expectations, attend meetings as required, and support business development … skills, including line management, coaching, and performance development Comfortable working in a fast-paced, multi-stakeholder environment with competing priorities A proactive, solutions-focused mindset with a commitment to continuousimprovement IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Annual Mears Fun Day - a company-wide celebration of More ❯
the Role: This is a crucial role focused on driving Lawhive's journey from tech start-up to a high efficiency scale-up by improving how we work. Our ContinuousImprovement Lead will be part of a new, dedicated function that sits within Operations and reports directly to the COO. You'll be hands-on in this … the business run better, smarter, and more efficiently. What You'll Do: Partner with functional leads and stakeholders to understand and map key workflows across the business Run improvement sprints focused on simplification, speed, and scale to help reduce manual work and remove bottlenecks Raise automation opportunities (with scoped … briefs) to our Tech teams Codify improvements into repeatable playbooks or lightweight SOPs for various teams Track and report on impact (e.g. time saved, errors reduced, throughput increased) Champion continuous and operational improvement across the business without slowing teams down Enable higher output and better experience for consultants and customers Requirements: 3-6 +years in operations, business More ❯
understanding the various products, across all workstreams, including but not limited to, applications, warehouses, methodologies, and reporting solutions. You will act as an internal consultant, advising on process improvements, continuousimprovement and devising a 3-5 year strategy on operational excellence. The role requires someone who can work in the detail as well as take a strategic … London insurance. If you have no insurance experience, you will not be considered for the role. Role Purpose: Tackle operational issues, mitigate risks, and seek opportunities for process improvement or automation, while staying updated on technical and regulatory changes affecting both areas Oversee the sequencing of operational and IT updates within these areas, ensuring project outcomes align with … strategic objectives and the required prioritisation has been applied Help develop the newly created Product Management capability, with a focus on developing core competencies and cultivating a culture of continuousimprovement' Responsibilities: Undertake a continuous review of the existing products, identifying areas for improvement, and making recommendations to provide better outcomes for the teams More ❯
Tier 2/3 technical support function for cloud-hosted and on-premises applications. This is a leadership role with a strong focus on service excellence, process ownership, and continuousimprovement across the full software lifecycle - from deployment to decommissioning. You will lead a skilled technical team, collaborate with stakeholders across the business, and ensure our application … Management Oversee and prioritise tickets via ITSM platforms (e.g., ServiceNow, Jira). Ensure thorough root cause analysis for recurring incidents. Represent the team in Change Advisory Board (CAB) meetings. ContinuousImprovement & Knowledge Management Lead improvement initiatives and preventative measures for critical incidents. Maintain detailed runbooks, support documentation, and knowledge articles. Mentor and train junior engineers More ❯
Practices : Contribute to Agile ceremonies and work effectively within an Agile development team. Architecture & Code Quality : Design and maintain scalable, testable, and maintainable codebases aligned with best architectural practices. ContinuousImprovement : Promote a culture of continuous learning, technical excellence, and collaboration within the team. Technical Collaboration : Partner with product managers and back-end engineers to align … and influence design direction. Agile Delivery : Comfortable working in Agile environments with fast-paced iteration. Communication : Strong communication skills, able to collaborate effectively across teams and translate complex requirements. ContinuousImprovement : Commitment to clean, high-quality code and continuous technical learning. Problem-Solving : Adept at resolving UI/UX and technical challenges with scalable solutions. Ownership More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
for planning, reporting, and managing budgets, working closely with the Optimisation Senior Management Team. You'll use your initiative to get the best out of your team and drive continuous improvement. This position is currently hybrid working, with a main base of Newcastle, Fleetwood or Wakefield. What do we offer? o 27 days leave (increasing with length of service … external stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuousimprovement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point of contact for process change … tight timescales and constantly changing requirements of projects, positive and improvement feedback is provided daily to team members, and that business focus is maintained. 14. Developing a continuousimprovement culture for self and within the team and as a result establish new working practices leading to performance improvements, enhanced customer service or reduced cost by More ❯
Managed Services, they ensure that business as usual activity is delivered within agreed service levels, act as a direct point of contact with key stakeholders and where required drive continuous service improvement for that Customer. They will work closely with the CoreAzure Managed Services Management Team, Account Management, Shared Support capability, Contractors and Third Parties to drive … taking corrective action to remove or mitigate Flag anticipated increases or decreases of Demand with the CoreAzure Managed Services Management Team Contribute to internal discussions supporting the department-wide continuous improvementstrategy Manage and monitor Customer-specific Continuous Service Improvement initiatives for designated Customers If data is available, work with the Service Improvement Manager to … practices and all relevant industry standards Understanding of Agile Methodology and Project management skills Proficient in the use of the broader Microsoft Office suite, including Project and Visio Proven continuousimprovement experience from a similar role, including project management Understanding quality service standards and applicable metrics Experience of designing remediation plans to address productivity and efficiency issues More ❯
Architecture : Design and develop scalable, maintainable, and testable applications with sound architectural principles. Technical Solutions : Translate business needs into effective technical solutions in collaboration with product managers and stakeholders. ContinuousImprovement : Promote a culture of continuous learning, technical excellence, and innovation. AI Integration : Advocate and adopt AI tools and technologies to improve software development productivity and … of team leadership. Agile Mindset : Strong understanding of Agile methodologies with practical experience in leading Agile teams. Communication : Effective communicator able to translate technical details for non-technical stakeholders. ContinuousImprovement : Driven by quality and committed to ongoing technical and personal development. Problem-Solving : Proactive and innovative in overcoming technical challenges. Ownership : High sense of accountability with More ❯
ensuring the infrastructure required for our services is robust, efficient, and scalable. We're looking for someone to combine their technical expertise with strong leadership and a passion for continuousimprovement and innovation. By ensuring the continuous health and efficiency of our infrastructure, you will directly contribute to Zefr's commitment to providing a consistently high … other engineers to architect secure, resilient, scalable, and cost-efficient applications and systems/pipelines in AWS and GCP. Foster and push our DevOps culture and philosophy by encouraging continuousimprovement across all engineering teams. Proactively maintain the health of production environments, including monitoring application performance and resource utilization. Participate in 24/7 on-call rotation … Containerization & Orchestration: Docker, Kubernetes (experience with GKE and/or EKS expected), Helm, Kustomize Service Mesh: Istio CI/CD & Automation: CI/CD Pipelines: GitHub Actions GitOps/Continuous Delivery: Argo CD Primary Scripting/Automation Language: Python Observability & Monitoring: Monitoring & Alerting: Prometheus, Datadog, Pagerduty Telemetry Standards: OpenTelemetry Application & Data Ecosystem (Supporting): Application Languages/Frameworks: Python, FastAPI More ❯
value clients and partners, building trusted relationships and driving long-term partnerships Adoption Leadership : Lead strategic initiatives to expand the adoption of Tungsten Automation's solutions across client organizations ContinuousImprovement : Identify opportunities for innovation and continuousimprovement in client workflows, leveraging Tungsten Automation's cutting-edge technologies Security & Compliance Enterprise Security : Maintain a More ❯
management, guidance, and escalation support for the wider PM function. As a key partner to the VP of Professional Services, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people … develop PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuousimprovement within the team. Process & ContinuousImprovement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. More ❯
will demonstrate a proactive, solution-oriented attitude, with a natural inclination to identify inefficiencies and reduce manual effort through automation and process improvement. A focus on simplification, scalability, and continuousimprovement is highly valued.This position offers the opportunity to supply to a wide range of SwapClear projects and develop deep business knowledge. Regular engagement with collaborators across … support team collaboration. Enter the key responsibilities of the role: Requirements, Solution Design & Delivery Supply to the Agile ceremonies, including sprint planning, refinement sessions, reviews, and retrospectives, to support continuous delivery and iterative improvement. Support the design and documentation of functional products by drafting user stories, test cases, and acceptance criteria in alignment with Agile methodologies. Collaborate with the … and standards. Ensure that all solutions are resilient and incorporate appropriate risk controls. Evaluate the risk impact of proposed changes through first-principles risk analysis. Promote a culture of continuousimprovement by challenging the status quo and identifying multi-functional efficiencies to accelerate delivery and reduce project costs. Deliver timely and accurate analysis of risk analytics to More ❯
ESL and staying at the forefront of developments in the field. Actively participate in university/ESL research programs, fostering a culture of research and innovation. Quality Assurance and ContinuousImprovement: Play a pivotal role in the continuousimprovement of teaching and learning standards, implementing, and monitoring the self-assessment process. Contribute to the … development and implementation of quality improvement strategies. External Engagement and Partnerships: Strengthen links with external stakeholders, industry partners, and employers to enhance the student experience and foster collaborative initiatives. Represent ESL at external forums, contributing to the institution's reputation and standing. Provide high-quality teaching and learning across a range of programs within a Higher Education setting … focus on Foundation year in your discipline. Tutor students, offering tailored support to help them achieve their academic goals and progress positively. Contribute actively to the development and continualimprovement of courses, collaborating effectively with both staff and students. Participate in the creation of module/unit-specific Scheme of Work. Develop module materials for each of the More ❯